1. VISHESH DAHATE
Address: Nirmal Nagar Mobile: 09425447880
Balaghat (M.P) Email: vishdahate@gmail.com
481001
Objective
To get the challenging position within an organization where I can use my skill and knowledge more
efficiently and professionally and seek as the challenging position.
Educational qualifications
Qualification Year of
passing
Board/university Percentage
B.E(Computer Science and
Engineering)
2012 RGPV 69.8 %
12th
2007 CBSE 65 %
10th
2005 CBSE 70 %
Language/technology known
• C/C++, core java
Major Project
• Online Recruitment system using Java
Other Achievements
• Certification on trekking (school level)
• Certificates in other curricular activities.
Work experience
 Convergys - As a L1 technical support agent (13 months) –semi tech process
Client –Atnt ( US based Networking and Telecommunication company)
Process- Atnt Dsl.
Key responsibilities –
1) Basic troubleshooting such as
a) Router/modem configuration.
b) Line testing and analysis.
c) Generating and managing trouble tickets.
d) Escalations
e) Lan troubleshooting
f) Outage checks
2) Upselling

2. a ) Premium technical support service product called Connectech.
b ) Placing orders for Modem routers and various other products.
3) Customer handling skills
 Genpact - As a process associate ( 13 months )
Client – Google inc
Process – Google adwords
Key responsibilities -
1 ) Handling and Managing Adverisers Ads on google platform
2 ) Providing support for Advertisers Ad search optimization
Which included –
a ) Bidding Optimization
b ) Target audience management.
c ) Improving and advising advertisers on Landing page optimization.
3 ) Handling and Managing Adcampiagns
a) 0Provideing support and consultancy to advertosers on how to manage their Ad
Campaigns
b) Management of ads in a campaign according to
1) Produtcts
2) Target audience
3) Target Locations
4) Daily budgets
5) Other needs of advertisers
4 )Policychecks
ProvidedhelpforadvertisersonpolicyviolationschecksaccordingtoGoogle anddifferentcountries
advertisingandbroadcastingpolicies ,sothat theirproductsand servicescangetmaximumexposure.
Hobbies
• Travelling and exploring destinations.
• Sports
• Reading
•
Personal detail
• Permanent Residence : Balaghat (M.P)
• Current Address : Mayur vihar ,Delhi
• Date of birth : 21-10-1989
• Schooling : Kendriya Vidyalaya(Balaghat)

3. • College : AstralInstitute of Technology and Research (Indore)
I hereby declared that aforementioned information is true by my knowledge.