2. Introduction
• Public – sector organization, such as federal, state and
local govt operate in complex enviournment of
competing political, social and economic forces
• The legislation and programs aimed at improving govt
accountability, quality and effective are being
introduced & adopted at all levels of govt.
• Public-sector organization face increasingly complex &
significant challenges in responding to citizen, crafting
public policy.

3. Contd..
As a result of public- sector orgn are engaging in a
variety of efforts focused on increasing citizen
participation and involvement in hopes of developing
greater public trust and confidence in govt as they
move further in to twenty-century and out comes of
this citizen satisfaction and service quality.

4. Contd..
Here OD interventions are helping public sector
orgn respond to the citizenry and transform
themselves into citizen focused, customer driven
and result oriented public sector orgn

5. Key dimension of public sector orgn
• Values and Structures
• Multiplicity of decision makers
• Stakeholders Access
• Ingovernmental Relations

6. Values and Structures
• In private sector companies the key values are
profitability and the creation of competitive
advantage.
• In public sector orgn shares a similar structural
arrangement of representation & implementation.
• Adopt values like representation and
implementation structural firm.
• Public sector political administrative structure
reflects the values & roles inherent in govt orgn

7. Contribution of OD practitioners in this
dimension
• The OD practitioners must understand the public sector orgn
primary mission
• OD practitioners need to be ready to provied evidence of success for
particular intervention in public sector orgn.
• OD practitioners must select process that create a constructive
enviournment on the one hand & allow for public participation &
review on the other
• OD practitioners need to be have aware of this possibility as
intervention are designed & implemented

8. Multiplicity of decision makers
• The public sector operates in an enviournment of
largely unlimited access to multiple authoritative
decision makers, a phenomenon designed to ensure that
“public business gets looked at from variety of
perspective”
• Here the public expects full and legitimate access to all
govt decision makers at every level
• The govt fragmentation complicates the public sector
decision making process

9. Contribution of OD practitioners in this
dimension
• The implementation is that OD values that seeks
to expand workers self direction & move decision
making closest to point of services.
• OD practitioners must be able to explain the
process & expected outcomes & must remember
that public or politicians resisting the project may
challenge the efficacy of the interventions.

10. Stakeholders Access
• A stakeholders is any group or individual who is affected by, or who
can affect the policies and operations of the public sector orgn
citizen, customer, political parties, coporations employees, other
govts etc.
• In contrast to private industry the public sector conduct business in
open public meetings and involves “greater variety of individual and
group with different and often mutually exclusive sets of interest,
reward structures and values”

11. Contribution of OD practitioners in this
dimension
• OD practitioners must recognize that all stakeholders
most of whom bring different values, goals, and
proposed solution to public issues, have legitimate
entry into the public policy & administrative process.
• OD practitioners must understand the stakeholders
interest & expectations behind a common goal

12. Ingovernmental Relations
• Govt are designed to focus both functions and power and
paradoxically to disperse power and function so that no one govt or
agency is all powerful.
• First issue of coordination and power may emerge out of the
sharing of responsibility across public sector orgn in the provision of
public service.
• Second issue , local govt must implement federal & state laws and
policies that often conflict with each other

13. Thank you..