6. THE WORKPLACE IS NOT JUST
AN AESTHETIC ANYMORE.
IT IS A HIGH PERFORMANCE
WORK ENVIRONMENT.
7. RESEARCH BASED DESIGN
COMBINING Looking at complex issues in
QUALITATIVE + multiple ways is a powerful way to
QUANTITATIVE identify, test, and validate
RESEARCH new areas of opportunity
WPI
WPI ACTIVITY BENCHMARK- EMPLOYEE COMPRESSION SCENARIO 4-1-WHERE SEE SUITE
WEB SURVEY ANALYSIS ING MAPPING CALCULATOR PLANNING
QUANTITATIVE DELIVERY
RESEARCH
QUALITATIVE
RESEARCH SYNTHESIS
?
!
VISION LEADERSHIP OBSERVA- CAMERA FOCUS DESIGN GLOBAL
WORKSHOP & EMPLOYEE TIONS JOURNALING GROUPS WORKSHOPS STANDA-
INTERVIEWS RADS PORTAL
8. RESEARCH BASED DESIGN
FOUR WORK MODES
The activities and interactions in the four work modes—FOCUS, COLLABORATE, LEARN,
SOCIALIZE—occur in a variety of spaces distributed in a neighborhood, a floor, a building or
even across a campus. Key spaces are designed to specifically support the needs for a particular
mode of work.
FOCUS COLLABORATE LEARN SOCIALIZE
Productive Capital Innovative Capital Intellectual Capital Social Capital
Work involving concentration and Working with another person or Working to acquire new Work interactions that create
attention to a particular task group to achieve a goal. knowledge of a subject or skill common bonds and values,
or project. through education or experience. collective identity, collegiality and
productive relationships.
9. RESEARCH BASED DESIGN
TOP PERFORMING COMPANIES VS. 50%
AVERAGE COMPANIES AS MEASURED BY FOCUS
41%
THE FOUR WORK MODES
Top Performing Companies
Average Companies
20%
7%
SOCIALIZE
43% COLLABORATE
36%
20% 21%
LEARN
10. RESEARCH BASED DESIGN
FOUR WORK MODES | 1. Focus
Unassigned semi-private rooms used for concentrated work, quiet areas, and one-on-one
discussions. Locate where accessible for use, but minimize distractions and interruptions.
NVIDIA
focus rooms
12. RESEARCH BASED DESIGN
FOUR WORK MODES | 2. Collaborate
Formal or informal meeting spaces for sharing knowledge and information, discussing, listening,
and co-creating either face-to-face or virtually.
open collaborative seating
cafe /dining areas can double
as collaboration areas
14. RESEARCH BASED DESIGN
FOUR WORK MODES | 3. Learn
Flexible spaces for training, concept development, problem solving, discovery, teaching, integrating,
and applying knowledge. active corridors
Barkley
large meeting room/
training room
Dimensional Fund Advisors
16. RESEARCH BASED DESIGN
FOUR WORK MODES | 4. Socialize
Relaxed environments for building collegial and productive relationships through talking,
laughing, networking, celebrating, and mentoring.
impromptu meetings
HP Customer Contact Center
copy/pantry
18. WHAT ARE THE TRENDS
IN HIGH PERFORMANCE
WORK ENVIRONMENTS?
19. TRENDS IN HIGH PERFORMANCE
WORK ENVIRONMENTS
1. Productivity / Office Densification
2. Mobility / Technology
3. Generational Diversity
4. Globalization
5. Health & Wellness / Sustainability
Peer Music
20. 1 PRODUCTIVITY /
OFFICE DENSIFICATION
United Business Media
21. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
1. Productivity / Office Densification
100% OFFICES &
WORKSTATIONS
GO UNOCCUPIED
50%
90%
80%
70% OF THE TIME
60%
50%
40%
30%
20%
10%
0
8:00am 9:00 10:00 11:00 12:00pm 1:00 2:00 3:00 4:00 5:00
22. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
REAL ESTATE STRATEGIES IN TODAY’S MARKET
1. Productivity / Office Densification
Carrying unused space is not only costly, but wasteful.
Stay & Pay Compress
& Save
1 2
Relocate Compress
& Sublet
3 4
Compress Enhance
& Dispose Environment
5 6
23. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
1. Productivity / Office Densification
Industry Trends: Space Use Analysis
HEADQUARTERS FINANCIAL HIGH TECHNOLOGY LAW
100 million square feet for clients 60 million square feet for clients 40 million square feet for clients 20 million square feet for clients
such as: AT&T, Union Pacific, Oracle, such as: Bank of America, such as: Apple, Microsoft, HP, such as: Latham & Watkins,
Belkin, Hyundai, Limited Brands CitiCorp, Wells Fargo Bank Cisco, Symantec, NetApp, Google Gibson Dunn, Weil, Gotshal & Manges
SUPPORT
SUPPORT
SUPPORT
TRADER STATIONS
TRADER STATIONS
SUPPORT AREAS
CIRCULATION
CIRCULATION
CIRCULATION
CIRCULATION
OPEN PLAN
OPEN PLAN
OPEN PLAN
OPEN PLAN
40% 38%
OFFICES
OFFICES
OFFICES
OFFICES
44%
31% 33% 33% 33% 33%
28% 30%
26% 27%
22% 22%
19%
16% 17%
14%
12%
7%
4%
3%
0% 0% 0% 0%
24. 19%
16% 17%
14%
TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
12%
7%
4%
1. Productivity / Office Densification
3%
0% 0% 0% 0%
Industry Trends: Space Use Analysis
INSURANCE ENERGY CONSULTING TELECOMMUNICATIONS
15 million square feet for clients 25 million square feet for clients 12 million square feet for clients 15 million square feet for clients
such as: American General, such as: Anadarko, Devon, such as: Deloitte, Ernst & Young, such as: AT&T, Sprint, Verizon
Met Life, Prudential Duke Energy, BP, Shell Accenture, Grant Thornton
SUPPORT AREAS
CIRCULATION
TRADER STATIONS
SUPPORT AREAS
SUPPORT AREAS
CIRCULATION
CIRCULATION
CIRCULATION
OPEN PLAN
OPEN PLAN
OPEN PLAN
OPEN PLAN
SUPPORT
OFFICES
OFFICES
OFFICES
OFFICES
35%
33% 33% 33% 33% 33%
33% 31% 30% 41%
26% 29% 33%
22%
20%
18%
16%
14%
11%
10%
4%
0% 0% 0% 0%
25. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
1. Productivity / Office Densification
Hewlett Packard
HIGH TECHNOLOGY LAW
r clients 40 million square feet for clients 20 million square feet for clients
a, such as: Apple, Microsoft, HP, such as: Latham & Watkins,
nk Cisco, Symantec, NetApp, Google Gibson Dunn, Weil, Gotshal & Manges
SUPPORT
SUPPORT
CIRCULATION
CIRCULATION
OPEN PLAN
OPEN PLAN
38%
OFFICES
OFFICES
44%
33% 33% 33%
%
26% 27%
22%
19%
17%
7%
0% 0% 0%
27. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
TOP TEN 1 GLOBALIZATION
B.R.I.C.K. 6 VIDEO
TRENDS IN (Brazil, Russia, India, Indonesia, China, Korea) Moving to Quad-HD to Ultra HD in 5 years
TECHNOLOGY
India has 1.2 billion potential internet users
2 SOCIAL
NETWORKING 7 DATA
DELUGE
Using mobile devices Information explosion
3 CONNECTED
WORLD 8 CLOUD
COMPUTING
Anywhere, anytime, any device Remote servers platform that enables mobile
computing
4 MOBILE 9 APPS
Your mobile device is more important than Mobile phones becoming used more for
your wallet applications than talking
5 DIGITAL -
SATURATION 10 EXPERIENCE
Courtesy of Joe Weinman, VP Strategy & Business, AT&T Business Solutions Sweden has 90% internet penetration It’s all about the customer’s experience
28. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
WPI: TYPOLOGY OF MODERN WORK
THE FUTURE OFFICE WILL PROVIDE:
• Support for multiple work activities
• Diverse campus atmosphere through shared
amenities & retail
• Technology & touchdown for mobile work forces
LEARN
COLLABORATE
FOCUS FOCUS
FOCUS
SOCIALIZE
SOCIALIZE
29. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
MOBILITY: WHAT IS IT?
Mobile employees have adopted work rules that
allow them to choose where to do their work
WITHOUT A 1 to 1 SEATING RATIO.
30. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
91% 83%
of organizations now work
collaboratively across different
69%
of employees do some work locations
outside of the office -Nemertes Research, 2007
9%
-Nemertes Research, 2007
of the American workforce
if given the option, would
chose to work remotely
the US rate of compounded
growth of the US mobile and -Internet Home Alliance, 2008
remote workforce
-Internet Home Alliance, 2008
31. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
FREE ADDRESS VS. DEDICATED
WORKSTATIONS WORKSTATIONS
Unassigned workspaces, sometimes called Many companies are adopting this approch, replacing cubicles
“free address” or “nonterritorial offices” with communcal tables or unassigned desks.
Satcon Technology Free Address Stations Deloitte Free Address Offices
32. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
2. Mobility / Technology
Real Estate requirements are
shrinking due to mobility
-20%
Reduction
It is likely that in 10 years many organizations could More mobility equals
less office space.
need half the real estate they currently occupy.
2004 2009 2022
34. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
3. Generational Diversity
ProGressiVe WorKPLaCe
ProGressiVe WorKPLaCe
ProGressiVe WorKPLaCe
BOOMERS GENERATION X MILLENNIAL
KEY DRIVERs: GENERatIONs GENERatIONs
1964 KEY DRIVERs: - 1980
1946 - KEY DRIVERs: GENERatIONs
1965 1981 - 2008
Ages 64-46 Ages 45 - 30 Ages 29 - 2
boomers boomers
87% say that having flexible work boomers Generation-X highest
Generation-X Generation-X
miLLenniaLsmiLLenniaLs for mentoring.
Statistically holdingmiLLenniaLs
the • 42% go to Boomers
options is important. education levels when looking at • 89% say that having flexible work
87% 87% 87% age group.
statistically 42%
statistically holding the holding the 42% is important.
options
statistically holding the
42%
• 48% say working in team is a
say that say that having flexible
flexible highest education to Boomersgo to Boomers go to Boomers
say that having flexiblehavinghighest education levels highest education levels
go levels top motivator.
work options is important iswhen options is important at age group at age group for mentoring
work options work looking at age looking for mentoring for mentoring
important when group when looking
— HARVARD BUSINESS REVIEW & THE US CENNSUS BEAUREAU 89% 89% 89%
say that having flexiblehavingsay that having flexible
say that flexible
35. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
3. Generational Diversity
A Changing Demographic Profile
1950 2000 2050
36. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
3. Generational Diversity
WHAT WE KNOW
Each generation has different NEEDS
and EXPECTATIONS of the workplace
environment
image placeholder
Environments that encourage and
support COLLABORATION and
SOCIALIZATION are critical to bridge
generational differences
Gen Y offers new and
TRANSFORMATIONAL APPROACHES
Virgin Mobile
for the workplace environment.
38. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
4. Globalization
GLOBALIZATION
Solutions of the past won’t
HAS CHALLENGED
OUR APPROACH TO
REAL ESTATE
work in the context of the
• Shifting from a single site
approach to a portfolio
changing future.
wide approach.
• Regional differences
challenge the workplace to
accommodate a variety of
geographies, cultures and
global economies.
G E
H AN
C
39. 5 HEALTH & WELLNESS /
SUSTAINABILITY
RGM Advisors
40. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
5. Health & Wellness / Sustainability
Herman Miller
Beyond making a profit,
businesses must now act
responsibly to be viable.
SUSTAINABILITY is no
longer an option,
but an EXPECTATION.
41. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
5. Health & Wellness / Sustainability
Research shows that sustainably designed
buildings reduce sick time and increase productivity.
Percentage of Percentage of Percentage Number of sick
employees that felt higher employee increase in days reduced
greater motivation satisfaction productivity due annually due
and loyalty for in sustainably to sustainably to sustainably
their company designed designed designed
environment environment environment
80% 29% 4.8% 2-5
42. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
5. Health & Wellness / Sustainability
GENSLER LOS ANGELES
• LEED Platinum
• Use radiant cooling to save energy
• reduced workstation allows for more
shared space that support the workmodes
• Feature stair and skylight as a the heart of
the office
• Bridge suspended from the skylight
Gensler Los Angeles
43. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
Gensler Los Angeles
44. TRENDS IN HIGH PERFORMANCE WORK ENVIRONMENTS
5. Health & Wellness / Sustainability
4 KEY ELEMENTS
Natural Lighting Air Quality Acoustics Temperature and
Find the most comfortable balance
between daylighting and interior
Compounds such as adhesives,
carpeting, upholstery, manufactured
Improved acoustic performance
decreases errors, increases employee
Comfort
lighting to maximize tenant comfort wood, and cleaning agents contribute motivation and satisfaction, and allows Personal control over air temperature
and minimize SBS caused by poor to indoor air pollution. for increased productivity. and velocity increases human comfort.
lighting.
46. HIGH PERFORMANCE OFFICE BUILDING TYPES
NEW PARADIGM IN OFFICE BUILDING PLANNING
PRE GREAT RECESSION POST GREAT RECESSION
Floor Plates 20-25k 40-60k
SF/Person 250-350 SF/person 175-250 SF/person
2-3 story opening interconnecting
Pancake Office Plates stairs
90% chance of
10% chance of running into
running into someone
someone (serendipitous interaction)
Amenities Dispersed Density of amenities - urban
(walkable)
Ceiling Heights 8’ - 9’ typical 9’ - 12’ typical
Same height throughout space Varying heights based on use
Networking district or
Location CBD/suburban
“neighborhoods”
47. HIGH PERFORMANCE OFFICE BUILDING TYPES
1. Drivers of Change RENEWABLE
ENERGY
SYSTEMS
INTEGRATION
New Paradigm / New Approach DAYLIGHT BUILDING ENVELOPE
GENERATIONS
ent WORK MODES
ENVIRONMENTAL nm
o
MAPPING
envir
wo
HIGH
PERFORMANCE MOBILITY
rk
CARBON OFFICE
FOOTPRINT BUILDING
on
ec
omics WELL-BEING
DEVELOPMENT
IDENTITY
SYSTEM PRODUCTIVITY /
THRESHOLDS EFFECTIVENESS
PASSIVE SUSTAINABLE AMENITIES
FLEXIBLE FLOOR CONSTRUCTION DESIGN STRATEGIES
PLATES COSTS
51. 2 SPECULATIVE OFFICE BUILDING
2000 AVENUE OF THE STARS
52. HIGH PERFORMANCE OFFICE BUILDING TYPES
2 SPECULATIVE OFFICE BUILDING
2000 AVENUE OF THE STARS
25,000 SF 25,000 SF
60,000 SF
53. HIGH PERFORMANCE OFFICE BUILDING TYPES
2 SPECULATIVE OFFICE BUILDING
2000 AVENUE OF THE STARS
• 720,000 square feet of class A office space
• 45,000 square feet of restaurant and amenity retail
• 10,000-square-foot cultural program
• four acres of redesigned open park space
• Six-level subterranean parking garage
54. HIGH PERFORMANCE OFFICE BUILDING TYPES
CHANGING DEMANDS
ON FLOORPLATE DESIGN
Investment Drivers
BUILDING Office space
Shared space
CONFIGURATIONS Office space
Shared space
Core
Core
Efficient isn’t good Closed Plan/Offices on the Outside
enough any more.
COPY
Clng. Mtd. Projector Screen
CAFE
WELLNESS
STOR
FILE MAIL FURN STOR RECEPTION
ELEV LOBBY
SERVICE
EFFICIENCY
IT STOR
IT WKRM IT SERVER
COPY COPY
Open Plan/Offices on the Inside
COPY
FLEXIBILITY
Clng. Mtd. Projector Screen
CAFE
WELLNESS
EFFECTIVENESS
STOR
FILE MAIL FURN STOR RECEPTION
Side Core
ELEV LOBBY
SERVICE
55. HIGH PERFORMANCE OFFICE BUILDING TYPES
knowknow market
your your market
knowknow market KNOW YOUR MARKET Lease Depth Analysis
your your market
lease depth analysis depth analysis
lease lease
lease depth analysis depth analysis
Investment Drivers System Considerations
FINANCIAL SERVICES FINANCIAL SERVICES SERVICES TECHNOLOGY &
FINANCIAL SERVICES FINANCIAL TECHNOLOGY &
TECHNOLOGY & TECHNOLOGY &
INSURANCE & INSURANCE &
INSURANCE &
INSURANCE &
LAW & ENERGY& ENERGY & ENERGY& ENERGY
LAW LAW & HEADQUARTERS CONSULTING FIRMS CONSULTING FIRMS
LAW & HEADQUARTERS & HEADQUARTERSCONSULTING FIRMS CONSULTING FIRMS
& HEADQUARTERS TELECOMMUNICATIONS TELECOMMUNICATIONS
TELECOMMUNICATIONS
TELECOMMUNICATIONS
Private/Closed Office Private/Closed Office
Private/Closed Office Private/Closed Office
Open Office Open Office Open Office Open Office
64’ - 0”
54’ - 6” - 0”
64’ - 0”
64’ - 0”
64’
45’ - 0”6”
54’ - 6”
54’ - 6”
30’ - 0”45’ - 0”
45’ - 0”
45’ - 0”
54’ -
30’ - 0”
30’ - 0”
30’ - 0”
Private Office Perimeter Office
Private Office Private OfficePrivate Perimeter Office Perimeter Office
Perimeter Office
Interior Office Interior Office
Interior Office Interior Office Open Office Open Office Open Office Open Office
56. 3 LOW RISE MULTI-TENANT
2221 ROSECRANS
CB RICHARD ELLIS
BEFORE
57. HIGH PERFORMANCE OFFICE BUILDING TYPES
3 LOW RISE MULTI-TENANT
2221 ROSECRANS
CB RICHARD ELLIS
58. distr
4’-1"
HIGH PERFORMANCE OFFICE BUILDING TYPES build
a well designed daylit building is 7’-6" AFFL
estimated to reduce lighting energy
Investment Drivers
s
12’- 6"
use by 50% to 80%.
2'-0" 6"
5’- 0"
w
9’- 0"
Visio
2'-0"
LIGHT PENETRATION & finished ceiling
to in
13'-6"
SIGHT LINES
4'-6"
9'-0"
9'-0" window
2’- 6"
54"
48"
the gap, inc. San Bruno, CA 42"
Daylighting & Site Line Analysis
partition
Steel frame
Daylight = Window Area (sf ) x Window x Visible Light Transmittence of Glass Used x
Factor Floor Area (sf) Geometry Minimum Visible Light Transmittence
s
Water s Edge Above 7 - 6 Below 7 - 6
(window width = 31’- 4") (4 - )(31 - 4 )
1 0.76 (5 - 0 )(31 - 4 )
0.9% = x 0.1 x x 1.4 1.1% = x 0.1
(61 - )(31 -4 )
1 0.7
w (61 -1 )(31 - 4 )
reflected light
9'-0" window
13'-6"
11'-6"
7'-0"
54"
48"
42"
partition Zone
61’-1"
Dayl
Concrete frame (1 LE
12" 12"
under floor air
Water’s edge Playa Vista, CA
investment grade architecture CO
59. 4 VERTICAL CITY
SHANGHAI TOWER
Designed to achieve a LEED® rating
and China Three-Star Certification
60. 4 VERTICAL CITY
SHANGHAI TOWER
THE 2ND TALLEST
BUILDING IN THE
WORLD
SUPER
HIGHRISE
DISTRICT
THE CHRYSLER BUILDING: 318M SHANGHAI TOWER: 632M
61. HIGH PERFORMANCE OFFICE BUILDING TYPES
4 VERTICAL CITY
SHANGHAI TOWER A NEW GLOBAL
BENCHMARK
SUSTAINABLE IN BUILDING
GOALS
1 BIOCLIMATIC
DESIGN:
AN INTELLIGENT SKIN
2 INTEGRATED
WATER AND WASTE
MANAGEMENT
3 ULTRA LOW ENERGY
& LOW CARBON
4 SUSTAINABLE
MATERIALS
5 INTEGRATED
LANDSCAPE AND
ECOLOGY FOR IAQ
62. HIGH PERFORMANCE OFFICE BUILDING TYPES
632 m
4 VERTICAL CITY
SHANGHAI TOWER
Shanghai Tower’s footprint was reduced
to make more room for green spaces,
318 m
pedestrian paths, and entryways to the
tower, creating a public space for respite
and social interaction.
Shanghai Tower, at 632 meters, is a
121-story “vertical city” comprising
office space as well as dining, shopping,
hospitality, and entertainment
destinations. The Chrysler Building is
shown for scale.
63. HIGH PERFORMANCE OFFICE BUILDING TYPES
4 VERTICAL CITY
SHANGHAI TOWER Zone 9
Observation/Cultural
Zone 8
Hotel/Boutique office
Shanghai Tower is a city within a city comprising nine vertical Zone 7
Hotel
zones, each 12 to 15 stories high. Each zone is encircled by
public space within the double-skin façade. Zone 6
Office
Zone 5
Office
Zone 4
Office
Zone 3
Observation level Offices Sky lobbies Retail podium Ground-floor lobbies Office
Zone 2
Office
Zone 1
Retail
64. HIGH PERFORMANCE OFFICE BUILDING TYPES
4 VERTICAL CITY
SHANGHAI TOWER
energy
Shanghai Tower’s sustainable
strategies will reduce the
building’s carbon footprint by:
34 000
heat ice
natural gas
Daylighting Sun-shading Building controls Cogeneration system
metric tons per yr
Shanghai
800 km
Regional materials Building envelope Landscaping Wind turbines
65. HIGH PERFORMANCE OFFICE BUILDING TYPES
4
54,000
VERTICAL CITY
SHANGHAI TOWER
kWh/year
Power Production
WIND (Renewable Energy)
TURBINES
Wind turbines at the
top of the building will
power the lighting for
the building.
45Turbines
15 Turbines x
3 Turbines High
4 m/s
Wind speed at
580m height
66. HIGH PERFORMANCE OFFICE BUILDING TYPES
4 VERTICAL CITY
SHANGHAI TOWER INTELLIGENT SKIN
Double skin acts as an insulating blanket, keeping
the sun’s heat out in the summer and the building’s
heat in the Winter, at the same time letting the
maximum amount of light in to reduce the need for
artificial lighting in the day.
Wall Type: A B
72. HIGH PERFORMANCE OFFICE BUILDING TYPES
4 VERTICAL CITY
SHANGHAI TOWER
“This tower is symbolic of a nation whose
future is filled with limitless opportunities
thru Sustainability.”
Mr. Qingwei Kong, President of the Shanghai Tower Construction & Development Co., Ltd.