2. WHAT IS STRESS ??
Stress is psychological and physiological
imbalance caused due to demanding
circumstances and the individual’s ability
to meet to those needs.
3. SOURCES OF STRESS
Inside the
organization
Role
Ambiguity
Rotating
work
shifts
Career
concern
Poor
working
conditions
Work
overload/
under load
Lack of
Participati
on in
Decision-
making
Lack of
Group
Cohesiven
ess
4. Outside the
organization
Balancing Work
& Family
Life(Family
Problems, Grief
& Loss, anger
management,
legal issues)
Health
concern
Financial
issues
Communicati
on
Difficulties
Time
Management
Addiction
12. Case Study – Activity 1
Rishit, 30, is a Team Leader. He, his wife and a child (Karan)
aged 3, live in Suburban Mumbai and he commutes to Mumbai.
This is his typical day -
6.00 am: Alarm goes and I have an hour to wake up and get
ready. My Wife makes me a packed lunch and I take a
Rickshaw to the station.
6.59am: Catch the train. Usually see friends on the train and
have a chat. The train is supposed to get in at 8.30am allowing
me half an hour to start work at 9.00am but the trains are so
unreliable that I’m late about three times a week. I enjoy most
parts of my job but I get very nervous about giving reports.
There is also the constant pressure of getting my team to work
for extended hours.
13. 7.00pm: Leave work and catch the 7.30pm train. I try to finish any bits
of work before I leave for the day.
9.10pm: I’m home… if the train is on time. My wife has made dinner and
the whole family eats together.
I’m not usually fit for much more than watching TV by this point.
Commuting is the main stressor in my life and late trains make me
furious. I’m aware that my wife has to do most of the housework and
looking after the child – there is always football training and music
lessons to taxi him around to. She also works part time so I do feel
guilty. Fortunately we have a very strong relationship and I try to spend
as much time as possible with my family at weekends.
Questions:
Do you think there is stress in his life?
What is the real cause of stress for him?
Can he manage his stress?