I created this slidedeck as an inspirational talk for an interactive presentation on the new world of work to be held for participants (students and profs) of the Erasmus University in Rotterdam

1. The New World of WorkRSM: Business Information Management Vincent Vermeulen vinver@microsoft.com Enterprise Strategy Consultant Microsoft Nederland

3. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course

4. About me…

5. Return on Investment…

6. About Microsoft...

7. Love or Hate? http://www.youtube.com/watch?v=wvsboPUjrGc

8. Love or Hate?

9. Love or Hate?

10. Love or Hate?

11. Love or Hate?

12. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course

13. The New World of Work…

14. New World of Work Business Vision and Goals

15. 2005: Whitepaper

16. What is Work? and, how is work changing?

17. Changing nature of work

18. Worlds of Work

19. Statistics…

20. Work is play?

21. Pressures on our World of Work Market Challenges Globalization Currency Fluctuations Environmental Concerns Regulation Emergent Competitors Cost of Inputs New Partnerships Evolving Business Models Disintermediation Mobility New Customer Expectations

22. New ways of working

23. A Changing Vision of Work valuation Purple: “Work, work, and more work: paid employment is the royal route to financial, social and individual self-realization” social aspects R. Lubbers former prime minister: “The Netherlands is sick. Too many people are on the sidelines. We need to get back to work” Labor debate: “Attention needs to be paid to the quality of labor: ICT is changing labor. There are new work-related illnesses, higher workloads, care tasks are being marginalized” Welfare debate: “Labor is a strange medicine. It should be salutary but it makes people ill and excludes them because there are not enough employment opportunities” work 1970s “work to live” 1980s “live to work” 1990s “work = living” 21st century “a healthy balance” time

24. Agenda About Me Background Enterprise Strategy Consultant About Microsoft The New World of Work People, Place, Technology NWoW Challenges Business Course

25. New World of Work: Metrics Increase Individual & Team Productivity Lower Real Estate Costs Reduce Carbon Footprint Attract & Retain the Right People Reduce Sick Leave Costs of Non Productivity Reduce Travel & Training Costs Reduce IT & Administration Costs Reduce the Costs of Communications

26. People

27. Challenge: Loss of Control

28. Challenge: Loss of Personal Value

29. Challenge: Confusion

30. Challenge: Breaking Convention

31. It’s about changing mindset and behaviour… http://www.youtube.com/watch?v=RzToNo7A-94

32. Cultural Challenges Fear by management over loss of control Fear by employees over loss of personal value Confusion over the business impact of new social tools Hesitant about change and breaking away from existing conventions

33. Have Champions

34. Legal, Compliance, and Security

35. Governance Policies

36. Brand Name Solution

37. Technology

38. Phased Approach

39. Scenarios – Smart Meetings

40. Implement Improvements

41. Governance Policies

42. When to Focus on Adoption New World of Work Initiative Phases Launch/Monitor Concept Design Plan Pilot Evaluate Adoption Strategies and Practices Subtext Phased implementation Training, promotion Business value Success metrics and definition Strategic and Cultural Subtext Change management, cultural transformation, bridging generation gaps

43. 10 Essentials for NWoW Be ready to invest time, resources, and money Get champions to help you with roll-out Think about adoption strategies early on Pay attention to the usefulness, usability, and design of your solution Make sure your program is compatible with existing processes Start gradually with small numbers Promote the program and provide training if needed Implement improvements based on end user feedback Manage expectations – not all the goals can be achieved at once Train people that it’s coming and that you need to get on the train

44. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.