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PAST | PRESENT | FUTURE

INTERNET IN INDIA
Contents
 Introduction
      Evolution of Internet in India
      Internet Statistics
           Penetration |Demography | Age | Gender |Geography
      Internet Surfing Habits
 Why Internet
      Internet Advertising India
      Internet Platforms
 Social Media – the next catchment area
 Future of Advertising – confluence of mediums
 Appendix/ Sources
 Credentials
The Online Medium




The Internet is the only medium that lets us do all this
evolution of internet - India
1995   • VSNL introduces internet in India via dialup in 6 cities on Aug 14,1995




       • Rediff.com launched by Ajit Balakrishnan.
1996   • India’s first cyber café called “Cybercafe” launched in a Mumbai hotel



       • First online banking site launched by ICICI Bank
1997   • Naukri.com launched; this becomes India’s first profitable dotcom
       • Sabeer Bhatia’s Hotmail sold to Microsoft for $400 million in USA ; he becomes the poster boy of the Internet age to Indians


       • India introduces new ISP policy which ends VSNL’s monopoly on internet
       • Sify becomes India’s first ISP
1998   • First major hacking case-teenagers hack data on BARC’s servers
       • Cybercafés start mushrooming across Indian cities


       • First cyber crime related arrest-2 arrested for hackinggo2nextjob.com
       • Indian Railways launches online ticketing site, irctc.com
2001   • India’s first cyber crime police station opens in Bangalore
       • Dotcom bubble bursts – some sites close, some go into hibernation


       • Dotcoms start exercising exit options
       • EBay buys out Bazee.com & Monster.com buys Jobsahead.com
2004   • First Indian Dotcoms IPOs are successful– indiabulls.com &indiainfoline.com
       • A high profile cyber crime exposes sheer inadequacy of India’s IT laws - Baazee CEO jailed for MMS scandal


       • Youth is a key driver for the growing Internet base in India, with openness and adaptability to change being key factors.
       • The office is now the major access points for the Internet this year, having surpassed the popularity of cyber caf?s that were prominent last
2007     year.
       • Oniline gaming emerges as a revenue model. online gaming industry in India at Rs 210 million


       • Financial cos check online advertising growth at 32%
2009   • Online display advertising industry, grew at 38 per cent in 2008-09 to Rs 325 crore
       • Social Media becomes the high point in online engagement
Statistics

                          •   India has an active internet population of 52 million
        •       With a penetration level of 5.2% expected to reach 10% by 2015.
            •    The country's Internet population has grown 2600% since 2000
            •    58% of the Indian online population is in the age group of 19-35
    •   36% of Internet users from India are from small towns and rural India
                         •    Sec C/D/E account for 35% of Indian internet users
•   78% of the young audience prefer Internet to television when it comes to
                                               entertainment / information**
Internet Penetration
Internet Users
> India-China-US-UK
Geography
SEC Classification
Age Break Up
Gender Split


       32%



               68%
Daily Traffic Trend




Highest traffic during late evening : 7-8pm

                                              Source: LiveMint
Time spent : Websites accessed
The Internet Advantage
Purchasing Power on the Net
Internet Advertising in India
Online Ads Market in India

 •   Online ad market in India is approximately INR 2350 Million in 2007-08.
                       • expected that reach INR 3500 Million in 2008-09


                                                           • Reasons:
                                        – Increase in Internet Penetration
                                       – Increase in the online activities of
                                                         the Internet users
                                            – Targeted Niche Advertising
                                                       – Branding Power
                                                         – Cost Effective
                                                 – Behavioural Targeting
                                                       – Creative Output
                                                           – Online Sales
                                                          – Global Reach
Size of Internet Advertising

    •           PWC 's report states that internet advertising will grow 32 per cent over the next five years
                                              and touch Rs 1,100 crore in 2012 from Rs 270 crore in 2007.

        •        In 2007, the segment grew 69 per cent to Rs 270 crore from Rs 160 crore in the previous
                  year. This was the highest growth compared with all other segments in the entertainment
                                                                                      and media industry.

            •     The share of Internet in the overall advertising pie is projected to grow to 2.4 per cent in
                                                                             2012 from 1.4 per cent in 2007.

•           In the US for comparison the online advertising industry contributes around 10% to the total
                                                                                           market size.

        •        Globally it is estimated that market size is $45 billion for Internet advertising, which is 7.4
                                                  percent of the total $600 billion global advertising market
Industry wise spend
Industry spends growth
Internet Ad = effective sales
Advertising Opportunities Online
Email     Banner s       Mobile




                                Advtg.
Website/Microsite              Options                   Search Engines




 Content Integration                                      Social Media


                               Apps / Widgets
SOCIAL NETWORK MARKETING
               –
    THE NEXT CATCHEMENT AREA
Social Marketing

• Definition
   – It is a platform for connection between like minded people or those that have a
     personal connection
   – Communities or groups are initially formed on physical connections & social
     networks radiate outwards based on common interests between people
     (MGM).
   – Social networking provides the platform for people to engage & find other like
     minded individuals.
But Why
Should I Care..?
15,000 Indians watched a
          video                 BECAUSE

1,000 Indians tweeted about their day




  8,000 Indians updated their status message




   15,000 Indians watched a video              In the last 5 mins..
SOCIAL-NETWORKING SITES ARE OFFICIALLY
              MORE POPULAR THAN MOST SITES!
                    >100,000,000
                    videos
                                                                  Almost
                                                              4,000,000
200,000,000         (65,000 new
                    videos/day)
                                                                  articles
blogs


                                   45% have started their own blog


                                            73%
    1.5 million                           of active online
                                          users have read a
        residents                         blog
IT’S A FUNDAMENTAL SHIFT IN THE
      WAY WE COMMUNICATE.
The old communication model
 was a   monologue.
The new communication model
     is a   dialogue.
Which means it’s….



      TRANSPARENT
        INCLUSIVE
       AUTHENTIC
         VIBRANT
    CONSUMER-DRIVEN
“Content is the new democracy and
we the people, are ensuring that our
voices are heard.”
Brian Solis, “The Social Media Manifesto”
PEOPLE ARE TALKING ABOUT
 YOUR BRAND. RIGHT NOW.
Tomorrow’s consumers are
  today’s “digital natives.”
But where does
social marketing
fit in a marketing
      context?
Consumers expect to see commercials
messaging on portals & sites.
But on social network sites, without
relevance & context, it has the ability to
possibly devalue & detract from a
brands relevance, stature & esteem.
Continual rise of social media:
                                 Content creation is mainstream
                                       New influence landscape: the rise of social media

                90%


                80%
                                                                                  Read blogs / weblogs
                70%
                                                                                  Start my own blog/ weblog
                60%
                                                                                  Leave a comment on a blog site
  % Ever Done




                50%
                                                                                  Upload my photos to a photo sharing site

                40%
                                                                                  Upload a video clip to a video sharing site

                30%                                                               Watch video clips online

                20%                                                               Create a profile on a social network


                10%
                                                                             Social Media adoption over time   (waves 1 – 3)
                                                                             Global Average. Source: Universal McCann Social
                0%                                                           Media Tracker Power to the People
                      Wave 1 Sep 06       Wave 2 June 07   Wave 3 March 08


Results from the social media tracker have consistently proved the massive
growth of social media platforms and movement of content creation into the
mainstream.
Evolved
Conversation
Prism
Visualizing the social network
                                                                             Legends
                                                                                 Community clusters
                                                                                 Micro social networks
                                                                                 that exist with a set of
                                                                                 communities eg.
                                                                                 Facebook

                                                                                 Interactions between
                                                                                 “community clusters”




  Enabled through platforms such as blogs, media sharing, feeds, communities, mobile
technology etc. – people are meeting, connecting, organizing, sharing and collaborating in
                                unprecedented fashion
Five key Social Marketing take outs
• Absolute relevance
   – Just because you can, doesn’t mean you should
• Community
   – Understand your audience & reason for being
• Involvement
   – Offer something your audience wants
• Creative
   – If it looks like an ad & smells like an ad, it won’t work in social networking
• Measurement
   – What does success look like ? What is the economic value of the campaign ?
FUTUTRE OF MEDIA
The new Consumer

The TV Generation   The Net Generation
• Switch off        • Switch On
• I receive         • I send & receive
• Couch Potato      • Subway Surfer
• Helpless          • Powerful
• Monoculture       • Multi-culture
• United            • Fragmented
The New Broadcaster

Broadcasting 1.0        Broadcasting 2.0
 – Closed systems        –   Open Network
 – One to many           –   One to One
                         –   Many to Many
 – The Network =Power    –   Networked = Power
Future of Advertising/Media
So what is Content, in the Future?
•   Professionally produced and traditionally / legally owned
•   Created by the Users and sharedalike- commons-public-free-etc
•   Meta-Content: the Users’ data and click-streams layered around other (professional)
    content
•   Pro Content ‘appropriated’ by Users
     – The Users themselves

•   the Power of the Link Economy
      – The Real-Time Web is here
      – Following Logic (from Impressions to Followers)
      – Filtered & Curated by Pros and Peers
      – The shared ‘National’ Experience is back!
      – Fragmentation and Aggregation
It’s hard to ‘own’ a copy now but You can own the…
Context, the Meaning, the Relevance, the Experience, the Embodiment, the Timing...
Open Content
                                                           Curation: Exposing and Seeding, Testing,
A lot of Content Producers will expand into becoming
                                                              Rating, Tagging, Contextualizing,
- Context Providers, Curators, Aggregators, Packagers...    Remixing, (Re-)Framing, Packaging...
Open
     Mobile
  Connected
 Collaborative
Interdependent
People will consume this way…
Future of Advertising/Media
Summarizing
 • The new content economy has created a huge opportunity
                     to create new models of communication
• The peripheries of content will rule and not just the content
        • Adding value should be the focus, not extracting it
• Focus on the audience, first, and only then on the revenues
   • Constant Innovation is the key – there is no handbook to
                                                      success !
Sources:
•   Evolution of Internet in India :
      – http://www.amitranjan.com/2005/08/31/milestones-in-indias-internet-journey/
      – http://iamai.in/PresCoverage.aspx#
•   Internet Statistics
      – http://www.internetworldstats.com/asia.htm#in
      – http://iamai.in/             (IAMAI- ICUBE 2009)
      – http://data.worldbank.org/indicator/IT.NET.USER?cid=GPD_58
      –     http://watblog.com
•   Emergence and Rise of Social Media
      – Web2.wsj2.com
•   Evolved Conversation Prism
      – www.theconversationprism.com
•   Visualizing the social Network
      – http://darmano.typepad.com/logic_emotion/2006/06/visualizing_the.html
•   Future of Media
      – http://www.mediafuturist.com
      – http://creativecommons.org/weblog/2006/07/page/2
Credentials
• Vikram Gupta
   – Digital Marketing Professional
   – Business Head (Delhi) @ Ignitee Digital Solutions Pvt Ltd.



        vikram@ignitee.com | vikram.kr.gupta@gmail.com



        http://in.linkedin.com/in/vikramkrgupta

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Internet in india 2010

  • 1. PAST | PRESENT | FUTURE INTERNET IN INDIA
  • 2. Contents Introduction Evolution of Internet in India Internet Statistics Penetration |Demography | Age | Gender |Geography Internet Surfing Habits Why Internet Internet Advertising India Internet Platforms Social Media – the next catchment area Future of Advertising – confluence of mediums Appendix/ Sources Credentials
  • 3. The Online Medium The Internet is the only medium that lets us do all this
  • 5. 1995 • VSNL introduces internet in India via dialup in 6 cities on Aug 14,1995 • Rediff.com launched by Ajit Balakrishnan. 1996 • India’s first cyber café called “Cybercafe” launched in a Mumbai hotel • First online banking site launched by ICICI Bank 1997 • Naukri.com launched; this becomes India’s first profitable dotcom • Sabeer Bhatia’s Hotmail sold to Microsoft for $400 million in USA ; he becomes the poster boy of the Internet age to Indians • India introduces new ISP policy which ends VSNL’s monopoly on internet • Sify becomes India’s first ISP 1998 • First major hacking case-teenagers hack data on BARC’s servers • Cybercafés start mushrooming across Indian cities • First cyber crime related arrest-2 arrested for hackinggo2nextjob.com • Indian Railways launches online ticketing site, irctc.com 2001 • India’s first cyber crime police station opens in Bangalore • Dotcom bubble bursts – some sites close, some go into hibernation • Dotcoms start exercising exit options • EBay buys out Bazee.com & Monster.com buys Jobsahead.com 2004 • First Indian Dotcoms IPOs are successful– indiabulls.com &indiainfoline.com • A high profile cyber crime exposes sheer inadequacy of India’s IT laws - Baazee CEO jailed for MMS scandal • Youth is a key driver for the growing Internet base in India, with openness and adaptability to change being key factors. • The office is now the major access points for the Internet this year, having surpassed the popularity of cyber caf?s that were prominent last 2007 year. • Oniline gaming emerges as a revenue model. online gaming industry in India at Rs 210 million • Financial cos check online advertising growth at 32% 2009 • Online display advertising industry, grew at 38 per cent in 2008-09 to Rs 325 crore • Social Media becomes the high point in online engagement
  • 6. Statistics • India has an active internet population of 52 million • With a penetration level of 5.2% expected to reach 10% by 2015. • The country's Internet population has grown 2600% since 2000 • 58% of the Indian online population is in the age group of 19-35 • 36% of Internet users from India are from small towns and rural India • Sec C/D/E account for 35% of Indian internet users • 78% of the young audience prefer Internet to television when it comes to entertainment / information**
  • 12. Gender Split 32% 68%
  • 13.
  • 14. Daily Traffic Trend Highest traffic during late evening : 7-8pm Source: LiveMint
  • 15. Time spent : Websites accessed
  • 16.
  • 20. Online Ads Market in India • Online ad market in India is approximately INR 2350 Million in 2007-08. • expected that reach INR 3500 Million in 2008-09 • Reasons: – Increase in Internet Penetration – Increase in the online activities of the Internet users – Targeted Niche Advertising – Branding Power – Cost Effective – Behavioural Targeting – Creative Output – Online Sales – Global Reach
  • 21. Size of Internet Advertising • PWC 's report states that internet advertising will grow 32 per cent over the next five years and touch Rs 1,100 crore in 2012 from Rs 270 crore in 2007. • In 2007, the segment grew 69 per cent to Rs 270 crore from Rs 160 crore in the previous year. This was the highest growth compared with all other segments in the entertainment and media industry. • The share of Internet in the overall advertising pie is projected to grow to 2.4 per cent in 2012 from 1.4 per cent in 2007. • In the US for comparison the online advertising industry contributes around 10% to the total market size. • Globally it is estimated that market size is $45 billion for Internet advertising, which is 7.4 percent of the total $600 billion global advertising market
  • 24. Internet Ad = effective sales
  • 26. Email Banner s Mobile Advtg. Website/Microsite Options Search Engines Content Integration Social Media Apps / Widgets
  • 27. SOCIAL NETWORK MARKETING – THE NEXT CATCHEMENT AREA
  • 28. Social Marketing • Definition – It is a platform for connection between like minded people or those that have a personal connection – Communities or groups are initially formed on physical connections & social networks radiate outwards based on common interests between people (MGM). – Social networking provides the platform for people to engage & find other like minded individuals.
  • 29. But Why Should I Care..?
  • 30. 15,000 Indians watched a video BECAUSE 1,000 Indians tweeted about their day 8,000 Indians updated their status message 15,000 Indians watched a video In the last 5 mins..
  • 31. SOCIAL-NETWORKING SITES ARE OFFICIALLY MORE POPULAR THAN MOST SITES! >100,000,000 videos Almost 4,000,000 200,000,000 (65,000 new videos/day) articles blogs 45% have started their own blog 73% 1.5 million of active online users have read a residents blog
  • 32. IT’S A FUNDAMENTAL SHIFT IN THE WAY WE COMMUNICATE.
  • 33. The old communication model was a monologue.
  • 34. The new communication model is a dialogue.
  • 35. Which means it’s…. TRANSPARENT INCLUSIVE AUTHENTIC VIBRANT CONSUMER-DRIVEN
  • 36. “Content is the new democracy and we the people, are ensuring that our voices are heard.” Brian Solis, “The Social Media Manifesto”
  • 37. PEOPLE ARE TALKING ABOUT YOUR BRAND. RIGHT NOW.
  • 38. Tomorrow’s consumers are today’s “digital natives.”
  • 39. But where does social marketing fit in a marketing context?
  • 40. Consumers expect to see commercials messaging on portals & sites. But on social network sites, without relevance & context, it has the ability to possibly devalue & detract from a brands relevance, stature & esteem.
  • 41.
  • 42. Continual rise of social media: Content creation is mainstream New influence landscape: the rise of social media 90% 80% Read blogs / weblogs 70% Start my own blog/ weblog 60% Leave a comment on a blog site % Ever Done 50% Upload my photos to a photo sharing site 40% Upload a video clip to a video sharing site 30% Watch video clips online 20% Create a profile on a social network 10% Social Media adoption over time (waves 1 – 3) Global Average. Source: Universal McCann Social 0% Media Tracker Power to the People Wave 1 Sep 06 Wave 2 June 07 Wave 3 March 08 Results from the social media tracker have consistently proved the massive growth of social media platforms and movement of content creation into the mainstream.
  • 44. Visualizing the social network Legends Community clusters Micro social networks that exist with a set of communities eg. Facebook Interactions between “community clusters” Enabled through platforms such as blogs, media sharing, feeds, communities, mobile technology etc. – people are meeting, connecting, organizing, sharing and collaborating in unprecedented fashion
  • 45. Five key Social Marketing take outs • Absolute relevance – Just because you can, doesn’t mean you should • Community – Understand your audience & reason for being • Involvement – Offer something your audience wants • Creative – If it looks like an ad & smells like an ad, it won’t work in social networking • Measurement – What does success look like ? What is the economic value of the campaign ?
  • 47. The new Consumer The TV Generation The Net Generation • Switch off • Switch On • I receive • I send & receive • Couch Potato • Subway Surfer • Helpless • Powerful • Monoculture • Multi-culture • United • Fragmented
  • 48. The New Broadcaster Broadcasting 1.0 Broadcasting 2.0 – Closed systems – Open Network – One to many – One to One – Many to Many – The Network =Power – Networked = Power
  • 50. So what is Content, in the Future? • Professionally produced and traditionally / legally owned • Created by the Users and sharedalike- commons-public-free-etc • Meta-Content: the Users’ data and click-streams layered around other (professional) content • Pro Content ‘appropriated’ by Users – The Users themselves • the Power of the Link Economy – The Real-Time Web is here – Following Logic (from Impressions to Followers) – Filtered & Curated by Pros and Peers – The shared ‘National’ Experience is back! – Fragmentation and Aggregation
  • 51. It’s hard to ‘own’ a copy now but You can own the… Context, the Meaning, the Relevance, the Experience, the Embodiment, the Timing...
  • 52. Open Content Curation: Exposing and Seeding, Testing, A lot of Content Producers will expand into becoming Rating, Tagging, Contextualizing, - Context Providers, Curators, Aggregators, Packagers... Remixing, (Re-)Framing, Packaging...
  • 53. Open Mobile Connected Collaborative Interdependent
  • 54. People will consume this way…
  • 56. Summarizing • The new content economy has created a huge opportunity to create new models of communication • The peripheries of content will rule and not just the content • Adding value should be the focus, not extracting it • Focus on the audience, first, and only then on the revenues • Constant Innovation is the key – there is no handbook to success !
  • 57. Sources: • Evolution of Internet in India : – http://www.amitranjan.com/2005/08/31/milestones-in-indias-internet-journey/ – http://iamai.in/PresCoverage.aspx# • Internet Statistics – http://www.internetworldstats.com/asia.htm#in – http://iamai.in/ (IAMAI- ICUBE 2009) – http://data.worldbank.org/indicator/IT.NET.USER?cid=GPD_58 – http://watblog.com • Emergence and Rise of Social Media – Web2.wsj2.com • Evolved Conversation Prism – www.theconversationprism.com • Visualizing the social Network – http://darmano.typepad.com/logic_emotion/2006/06/visualizing_the.html • Future of Media – http://www.mediafuturist.com – http://creativecommons.org/weblog/2006/07/page/2
  • 58. Credentials • Vikram Gupta – Digital Marketing Professional – Business Head (Delhi) @ Ignitee Digital Solutions Pvt Ltd. vikram@ignitee.com | vikram.kr.gupta@gmail.com http://in.linkedin.com/in/vikramkrgupta