This document discusses the challenges of recruiting and retaining skilled FM talent in Asia. It notes high employee expectations, differences between property management and FM as careers, and skills shortages across technical and soft skills. Retention is challenging due to variations in salaries, quality of life, education levels, and competition between regions. Employers expect international experience at local costs while employees value skills development, career growth, and competitive compensation. The document recommends improving recruitment, aligning rewards with performance, investing in workspaces, and developing a strong company culture to attract and retain top FM talent in Asia.
54. Candidate has controlReward not linked to performance related or individual input – US direction, employees feel unstable; no loyalty M&C salary survey 2010 reports 24% of respondents looking to move within 12 months In China, 40% of people born in the 80’s are considering starting their own business (China Europe Business School) – encourage entrepreneurialism culturally to retain the best
75. Retention V Recruitment:the real cost to your business Recruitment Advertising no guarantee but good brand exposure Recruiters / Head-Hunters % of salary (One top SP spends 33% rec. budget on HH in 2010) Time – Line Management, recruitment not core function of their role (3-6 months to recruit) Inductions & time to “bring up to speed” Cost of not having the person in post Retention Training & Development Annual pay increases (5-15%) Satisfaction monitoring (survey) Appraisals & performance review Counter Offer – short term measure 20-40%
82. References ECA Cost of Living Survey. Cited: Asiacorrespondent.com Multinational companies losing the battle for local talent in China. Cited: China Jobs. http://www.linkedin.com/groupItem?view=&gid=2914122&type=news&item=583157678 Gupta, V. India's Skilled Labor Supply: Myth or Reality? Towers Watson Technical Paper No. IND8009. Towers Watson, December 01, 2007 Gilleard, J.D. PhD. Facility management in China: an emerging market. IFMA Macdonald & Company Salary Survey (Asia, UK, Middle East). 2009, 2010, 2011. Macdonald & Company www.macdonaldandcompany.com