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Document Imaging in
Finance




   Presented by
   •John Walls – Verbella CMG, LLC
Why Image?
Advantages to a Paperless Office
•   Any number of users can access and process a document at the
    same time, from different location
•   Much Lower Storage costs, Virtually no floor storage costs, or
    personnel costs involved in filing and retrieving documents
•   Electronic Documents can be crossed referenced when they’re
    filed. There not limited to 2 dimensional filing
•   Disaster Recovery- Documents are automatically backed up (Best
    Practice- Different locations)
•   Electronic Documents are available for use in SAP workflows
•   Electronic Documents are faster and easier to produce for audits
•   They automatically adhere to system configured retention
    policies.
Typical Configuration
                                                 PBS ContentLink
                                                             SAP R/3


          SAP Archive Server
              Content Server
             IBM, FileNet, IXOS
           File system or data base




          (No optical Media support)   CAS Storage
                                         Centera
Jukebox

                                          Server
                                                                       Retrieval-Client

                             Clients                                      SAP - GUI




                          Scanner
               NoScan Client
                  Scanner Interface for SAP
               Content Server
Imaging and Optical Archiving
     What is it?
Storage of CI and NCI data
•   CI = Coded Information (computer generated documents)
•   NCI = Non Coded Information (e.g. scanned incoming invoices)
Optical Media
•   WORM disks (Write Once Read Multiple)- Most common
•   CD-R (Compact Disc Recordable) (Not recommended)
•   Inexpensive media for large quantities of data that will not change
EMC- Centera HDWO (Harddisk Write Once) Storage
•   Stored as ISO image (Read Only), treated as a Virtual Jukebox
    (IXOS)
•   Much lower Administration, Much faster data retrieval
•   4 node, 2.2 TB of usable storage, backed up, self-healing, self-
    configuring, self-administering.
Reduce Floor Space
                    Roughly 204,750 images per WORM using a 40 KB
                    per image average without compression




                                            Fun but Costly Facts

            On Average 19 copies are made of every document*
            $20 in labor to file/retrieve/store a document*
            250 dollars to replace or duplicate missing documents*
            3-4% of all documents are missed filed, resulting in $120 to
            located and re-file*
            7.5 % of all documents are lost (1 in 20)*
            $25,000 to fill a 4 draw filing cabinet, & $2,100 to maintain it*

            * Source: Coopers & Lybrand/Lawrence Livermore
What are we trying to Achieve?
What are we trying to Achieve?
Scenarios


  Late Archiving with Barcode and the SAP Content
    Server using Kofax Ascent Capture

  Early Archiving and the a Third party Content
    Server

  Kofax AR4ERP release and Early Archiving with
    SAP Content Server
Late Archiving with Barcode
Enter Barcode (Automatic)
Enter Barcode (Manual)
Kofax Ascent Capture
Classification and Extraction
of Index Fields




                Extraction
Kofax Ascent Capture
SAP

Barcode is entered           Barcode Number
    With SAP                and SAP Key fields
   transaction                  Added to
                            BDS_BAR_IN Table



                                                              SAP
    Scanning
    software                            SAP process new                If a Match is found
                                         entries in both of              both entries are
 Document is                           these tables looking
 Scanned and                                                        deleted and an entry in
                                         for Matching Bar            the Link Table TOA01
Barcode is read                                codes                         is made




                                 Integration

Image and Barcode            Doc and ID and Bar
 is sent to Archive           code are sent to
       Server                SAP BDS_BAR_EX
                                   Table
Early Archiving
1 - Scan Station             Receiving/Processing
             Paper Scanned                Department
                                                                              Processor



               2 – Image Assigned
               User assigns image
            to an SAP Document type
                                                                              Processor




Content Repository          SAP R/3
                                                                                Processor



                                                                 4 – Process Work Item
                                                                  Work item executed,
                                                                  image is viewed and
   Archive Image       Work Item Created                           SAP transaction is
   Image assigned     Work item created and                              created
Archive ID and stored electronically routed
                         to appropriate
                           SAP Inbox
Early Archiving
          Storing for subsequent entry



  • Distribute work to others
  • Most commonly used in A/P and for incoming Sales
    Orders.
  • Uses SAP’s Workflow (TS30001128), so Workflow
    needs to be initialized
  • An Org structure may have to be used
  • Allows for ad hoc approval process.
  • Standard reporting on end-user processing.
  Drawbacks
  • More complicated then Late archiving
What is OCR
• ….and how does it work?
OCR- What’s in it for me?
 Increased          Faster            Reduced               Reduced
automation        processing        paper handling            labor




Say Good-Bye to            Never Miss a              Gain An Auditable
 Retrieval Time           Discount Again             Business Process
Information Types


 Structured
   • Form based documents – the same information is listed in the
     same position or layout, in the same format on every document


 Semi-Structured
   • Documents contain all the same type of information, but in different
     positions or in a different layout

                                                       Vendor
 Unstructured
                                                       Invoices
   • Documents contain various information in various layouts
Rules based vs. Template based
OCR

  Rules based
  •   Uses zones to search for a key (key words, phrases or
      expression)
  •   Keys are then used to logically locate content
  •   Once configured, it is most likely that all header information on
      “New Invoices” can be read
  •   OCR rates .5 to 3 seconds, much faster because you only OCR
      the zones and not the whole page
  Template (Logo Id) Learning, Memorize, Teach
  •   Each vendor invoice has to be maintained as a template
  •   New invoice might not be read
  •   OCR rates 8-12 seconds
Design Studio
Design Studio – Test Mode
OCR Processing Solution Steps

           OCR Rules

                           Verify
                                          Documen
                          Validate            t
                                           Images

                                                    Process

                         Vendor
   Scan    Extraction        PO
                        PO Lines
                                           Data
                                 SAP
                               Database
Integration Options into SAP

  1. Standard Kofax Release into SAP – AR4ERP Simple
     integration using a single step Workflow with Pre-filling at both
     the header and line item level. (Early Archiving with OCR)
  2. Automatic Parking of Accounting documents- Header fields are
     typically captured, and documents are parked. Optionally this
     “Parked” transactions can be routed via workflow for additional
     processing.
  3. Automatic Posting of documents via SAP BAPI’s. Header and
     Line items fields are captured and documents are automatically
     posted in the background.
  4. Release into custom “ledger solutions” or other custom
     workflow solutions.
Release and Integration
Option #1 Kofax AR4ERP


  Direct Release of Image and data into SAP
  • Release scripts calls SAP function modules to fill
    the necessary tables/fields in SAP and to store the
    image via SAP ArchiveLink.
  • Header or Header and line item is captured from
    the Vendor Invoice.
  • Workitems created and routed for further verification,
    approval, and manual posting.
  • Fields are pre populated with OCR data
Kofax Ascent Capture
Classification and Extraction
of Index Fields




                Extraction
Kofax Validation
Automatic Release to SAP-
XML and Images




               Released to
                  SAP
SAP User Workflow Inbox
Process Workitem


                  POST




Fields are Pre-Filled with OCR
data from Image
What do I need to get started?


  •   Scanner for Document imaging
      • Scanner that is supports VRS (Virtual ReScan)
      • Electronic documents are supported
  •   OCR Software solution
      • Rules based OCR solution
  •   Content Management solution
      • SAP Content Server
      • PBS ContentLink with EMC Centra
      • IBM, Documentum, EASY, FileNet, IXOS, Saperion, etc
  •   Release to SAP system
      • Automatic Posting or further processing within SAP Workflow
Virtual Re-Scan (VRS) Eliminates Rescanning
 Low Contrast
    Logo




 Dot Matrix
    Text




 Highlighter

                                          Carbon Copy
                                           Handprint

 Coffee Cup
   Stain


                                           Shaded
                                         background
Kofax VirtualReScan™ (VRS)




  Image File Size = 213 KB
OCR Learning Points
Watch Out


  For Solutions that try to handle all exceptions out side
    SAP
     • Chances are you’re being sold an external Workflow
     • Clients Thin or Thick have to be administered
     • “BASIS” are not going to like having so many interfaces into
       SAP
  Keep in mind there are other options for Non SAP users
     • Workflow that interface with the users daily email service
     • Web interfaces, including portals
Leading Practice


  Notify your vendors-
     • Tell them that their documents will be processed via OCR
     • Get them to work with you.
         • Single line line items
         • Stop sending invoices on blue paper with balloons
         • Clearly identify the information that you need to see
  Consolidate Vendors
     • Use this as a opportunity to consolidate vendors, if they are
       not going to help with the above, then consolidate
  Clean up Vendor Master records
     • Vendor Address and Phone numbers will be used daily for
       vendor look up, make sure the information is correct.
     • Set up process to correct errors efficiently
Take Aways


  When choosing an OCR solution make sure it can do
     what you need it to do.
  Integration- “Is key” not only with SAP but into your
     Content Management system as well.
  Look for exception handling within SAP, not in home
     grown vendor solution.
  Start slowly for better results
     •   New technology- employees need time to adjust and
         embrace. Using the light switch approach may turn
         employees off.
  OCR is hear to Stay
Questions ?
                              Thank you
            for attending the ASUG Midwest – Central
                         Chapter Meeting
   For More Information about Imaging, OCR, Workflow, Data Archiving and
                         Content Storage Systems
                                   Visit
                            www.VerbellaCMG.com




                           Contact Information

 John Walls
 Verbella CMG, LLC
 Email   John.Walls@Verbellacmg.com
 Call    484-888-2199

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Document Imaging in Finance

  • 1. Document Imaging in Finance Presented by •John Walls – Verbella CMG, LLC
  • 3. Advantages to a Paperless Office • Any number of users can access and process a document at the same time, from different location • Much Lower Storage costs, Virtually no floor storage costs, or personnel costs involved in filing and retrieving documents • Electronic Documents can be crossed referenced when they’re filed. There not limited to 2 dimensional filing • Disaster Recovery- Documents are automatically backed up (Best Practice- Different locations) • Electronic Documents are available for use in SAP workflows • Electronic Documents are faster and easier to produce for audits • They automatically adhere to system configured retention policies.
  • 4. Typical Configuration PBS ContentLink SAP R/3 SAP Archive Server Content Server IBM, FileNet, IXOS File system or data base (No optical Media support) CAS Storage Centera Jukebox Server Retrieval-Client Clients SAP - GUI Scanner NoScan Client Scanner Interface for SAP Content Server
  • 5. Imaging and Optical Archiving What is it? Storage of CI and NCI data • CI = Coded Information (computer generated documents) • NCI = Non Coded Information (e.g. scanned incoming invoices) Optical Media • WORM disks (Write Once Read Multiple)- Most common • CD-R (Compact Disc Recordable) (Not recommended) • Inexpensive media for large quantities of data that will not change EMC- Centera HDWO (Harddisk Write Once) Storage • Stored as ISO image (Read Only), treated as a Virtual Jukebox (IXOS) • Much lower Administration, Much faster data retrieval • 4 node, 2.2 TB of usable storage, backed up, self-healing, self- configuring, self-administering.
  • 6. Reduce Floor Space Roughly 204,750 images per WORM using a 40 KB per image average without compression Fun but Costly Facts On Average 19 copies are made of every document* $20 in labor to file/retrieve/store a document* 250 dollars to replace or duplicate missing documents* 3-4% of all documents are missed filed, resulting in $120 to located and re-file* 7.5 % of all documents are lost (1 in 20)* $25,000 to fill a 4 draw filing cabinet, & $2,100 to maintain it* * Source: Coopers & Lybrand/Lawrence Livermore
  • 7. What are we trying to Achieve?
  • 8. What are we trying to Achieve?
  • 9. Scenarios Late Archiving with Barcode and the SAP Content Server using Kofax Ascent Capture Early Archiving and the a Third party Content Server Kofax AR4ERP release and Early Archiving with SAP Content Server
  • 14. Classification and Extraction of Index Fields Extraction
  • 16. SAP Barcode is entered Barcode Number With SAP and SAP Key fields transaction Added to BDS_BAR_IN Table SAP Scanning software SAP process new If a Match is found entries in both of both entries are Document is these tables looking Scanned and deleted and an entry in for Matching Bar the Link Table TOA01 Barcode is read codes is made Integration Image and Barcode Doc and ID and Bar is sent to Archive code are sent to Server SAP BDS_BAR_EX Table
  • 18. 1 - Scan Station Receiving/Processing Paper Scanned Department Processor 2 – Image Assigned User assigns image to an SAP Document type Processor Content Repository SAP R/3 Processor 4 – Process Work Item Work item executed, image is viewed and Archive Image Work Item Created SAP transaction is Image assigned Work item created and created Archive ID and stored electronically routed to appropriate SAP Inbox
  • 19. Early Archiving Storing for subsequent entry • Distribute work to others • Most commonly used in A/P and for incoming Sales Orders. • Uses SAP’s Workflow (TS30001128), so Workflow needs to be initialized • An Org structure may have to be used • Allows for ad hoc approval process. • Standard reporting on end-user processing. Drawbacks • More complicated then Late archiving
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  • 25. What is OCR • ….and how does it work?
  • 26. OCR- What’s in it for me? Increased Faster Reduced Reduced automation processing paper handling labor Say Good-Bye to Never Miss a Gain An Auditable Retrieval Time Discount Again Business Process
  • 27. Information Types Structured • Form based documents – the same information is listed in the same position or layout, in the same format on every document Semi-Structured • Documents contain all the same type of information, but in different positions or in a different layout Vendor Unstructured Invoices • Documents contain various information in various layouts
  • 28. Rules based vs. Template based OCR Rules based • Uses zones to search for a key (key words, phrases or expression) • Keys are then used to logically locate content • Once configured, it is most likely that all header information on “New Invoices” can be read • OCR rates .5 to 3 seconds, much faster because you only OCR the zones and not the whole page Template (Logo Id) Learning, Memorize, Teach • Each vendor invoice has to be maintained as a template • New invoice might not be read • OCR rates 8-12 seconds
  • 30. Design Studio – Test Mode
  • 31. OCR Processing Solution Steps OCR Rules Verify Documen Validate t Images Process Vendor Scan Extraction PO PO Lines Data SAP Database
  • 32. Integration Options into SAP 1. Standard Kofax Release into SAP – AR4ERP Simple integration using a single step Workflow with Pre-filling at both the header and line item level. (Early Archiving with OCR) 2. Automatic Parking of Accounting documents- Header fields are typically captured, and documents are parked. Optionally this “Parked” transactions can be routed via workflow for additional processing. 3. Automatic Posting of documents via SAP BAPI’s. Header and Line items fields are captured and documents are automatically posted in the background. 4. Release into custom “ledger solutions” or other custom workflow solutions.
  • 33. Release and Integration Option #1 Kofax AR4ERP Direct Release of Image and data into SAP • Release scripts calls SAP function modules to fill the necessary tables/fields in SAP and to store the image via SAP ArchiveLink. • Header or Header and line item is captured from the Vendor Invoice. • Workitems created and routed for further verification, approval, and manual posting. • Fields are pre populated with OCR data
  • 35. Classification and Extraction of Index Fields Extraction
  • 37. Automatic Release to SAP- XML and Images Released to SAP
  • 39. Process Workitem POST Fields are Pre-Filled with OCR data from Image
  • 40. What do I need to get started? • Scanner for Document imaging • Scanner that is supports VRS (Virtual ReScan) • Electronic documents are supported • OCR Software solution • Rules based OCR solution • Content Management solution • SAP Content Server • PBS ContentLink with EMC Centra • IBM, Documentum, EASY, FileNet, IXOS, Saperion, etc • Release to SAP system • Automatic Posting or further processing within SAP Workflow
  • 41. Virtual Re-Scan (VRS) Eliminates Rescanning Low Contrast Logo Dot Matrix Text Highlighter Carbon Copy Handprint Coffee Cup Stain Shaded background
  • 42. Kofax VirtualReScan™ (VRS) Image File Size = 213 KB
  • 44. Watch Out For Solutions that try to handle all exceptions out side SAP • Chances are you’re being sold an external Workflow • Clients Thin or Thick have to be administered • “BASIS” are not going to like having so many interfaces into SAP Keep in mind there are other options for Non SAP users • Workflow that interface with the users daily email service • Web interfaces, including portals
  • 45. Leading Practice Notify your vendors- • Tell them that their documents will be processed via OCR • Get them to work with you. • Single line line items • Stop sending invoices on blue paper with balloons • Clearly identify the information that you need to see Consolidate Vendors • Use this as a opportunity to consolidate vendors, if they are not going to help with the above, then consolidate Clean up Vendor Master records • Vendor Address and Phone numbers will be used daily for vendor look up, make sure the information is correct. • Set up process to correct errors efficiently
  • 46. Take Aways When choosing an OCR solution make sure it can do what you need it to do. Integration- “Is key” not only with SAP but into your Content Management system as well. Look for exception handling within SAP, not in home grown vendor solution. Start slowly for better results • New technology- employees need time to adjust and embrace. Using the light switch approach may turn employees off. OCR is hear to Stay
  • 47. Questions ? Thank you for attending the ASUG Midwest – Central Chapter Meeting For More Information about Imaging, OCR, Workflow, Data Archiving and Content Storage Systems Visit www.VerbellaCMG.com Contact Information John Walls Verbella CMG, LLC Email John.Walls@Verbellacmg.com Call 484-888-2199