The document provides lessons on building a successful team from a business owner with over 20 years of experience. It discusses the importance of hiring people smarter than yourself, focusing on character over skills when hiring. Key lessons include having a clear vision and culture before hiring, planning recruitment strategies when funds are limited, and being prepared to let people go if they don't fit. The overall message is that the success of the business depends on building the right team.
2. About me ..
• Teacher in first life – 18 years
• ARES Infantry Officer for 12 years (as a teacher)
• Started my first consulting business while still teaching
• Multiple Business Founder / Owner – 20 years
Netlink CRM 1994 – 1999 Inspection Manager, Webspy
Netlink Group 2000 - 2013
Living Networks 2007 – 2013 (exit)
Netlink Automation 2010 – 2012 (exit)
• STUMPjUMP Ventures 2013 ….
3. “The smartest things I ever did …”
1 - “Was to hire people smarter than me.”
2 - “Employ on Character – train for skill.”
3 - “Hire Slow – Fire Fast!”
4. “The dumbest things I ever did …”
1. “Too busy to read …. “
The e-Myth – Michael Gerber
The Seven Habits of Highly Effective Leaders – Stephen R Covey
Good to Great – Jim Collins
Mastering The Rockefeller Habits – Verne Harnish
2. Didn’t delegate.
3. Didn’t listen to my mentor!
5. Building a Growth (Start up) Team
• $$$$ - How do I get the best people when I
have no money?
• Reward - How do I keep them incentivised?
• Mix? - How do I know what I really need?
• Security? - Can I lock them in?
• Where? - is the best place to get them?
• Fail - What do I do if I get the wrong person?
• Story - What do I tell them as a start up?
6. Before you start … what about you?
“Before you are a leader, success
is all about growing yourself.
When you become a
leader, success is all about
growing others.”
– Jack Welch
7. Leadership
Leadership: The art of getting
someone else to do something you
want done because he wants to do
it.
Dwight D. Eisenhower
8. “Leadership …”
“Lead … or get out of the way!”
- Team building doesn’t occur naturally
“It’s lonely at the top …..”
- Your doing it wrong!
“The fewer the numbers … the greater the
share of the glory …”
- Be Courageous! … but pick the right backers
9. Circle of Concern
Know Thyself! … ancient Greek maxim
Circle of Concern Circle of Influence
Circle of Concern
Circle of
Influence
Circle of
Influence
10. Know others …
There are only two types of people in the world:
1. Those that Cause things to happen, and,
2. Those who are the Effect of Cause.
Leaders cause the desired effect in others.
11. Use The 7 Leadership Habits …
• Independence / Self-Mastery …. (You)
1. Be Proactive
2. Put first things first
3. Always begin with the end in mind
• Interdependence … (Others)
4. Think Win-Win
5. Seek first to understand, then to be understood
6. Synergise (use the strength of positive teamwork)
• Self Renewal …. (You)
7. Sharpen the Saw!
12. You lead, they’ll follow …
• "A leader is a dealer in hope." - Napoleon Bonaparte
• "The best leader is the one who has sense
enough to pick good men to do what he wants
done, and the self-restraint to keep from
meddling with them while they do it.”
-Theodore Roosevelt
• "Leadership is action, not position."
- Donald H. McGannon
13. You first, them later …
Structure?
• Co-Founder or Partner?
• Sole trader? Partnership? Company?
Before your first hire:
• Vision
• Mission
• Values
14. Lets build the bus! …
Vision, Mission, Culture plus You ….. Drives the bus!
15. Team Rule # 1
It’s about YOU first … the driver.
• Get a Mentor!
• Read “The 7 Habits of Highly Effective
People.”
• You have to create the driver of the ‘bus’
that will take you from ‘good’ to ‘great’.
16. Team Rule # 2
• Find a co-driver for the bus.
• Dream the dream team & share it!
• Fill the seats on the bus with ‘the right
stuff’
• Get the right people in the right roles and
the business will fly.
• Let the managers manage!
17. But I cant afford …
• Money isn't the reward!
• Its about the journey!
• Attitude is everything.
• One great employee makes 3 ordinary ones!
• Creative recruitment v’s outsourcing.
18. Make teambuilding a habit
• Be prepared to get it wrong!
• Be prepared for people to leave!
• Be prepared for many hires!
• Top-grade at every opportunity!
• Understand it is a habit! .. Not an event.
19. “A” Grade Players needed!
• #1 Challenge - Hiring Great People on any budget
• In turn, the surest way to drive down morale is to
hire B or C players who demotivate the A players -
so the cost of making a hiring mistake is costly in
time, money, and team energy/enthusiasm.
• The only hiring method measured to deliver a
21. The Dream
"I don't dream at night, I dream all
day; I dream for a living."
Steven Spielberg
22. The Dream
• Dream the ultimate team – this is the core!
• Have them share your dream (vision)
• Be prepared to change your dream
• Be prepared to change your core!
• Build “Physic Equity” in your core
24. “Vision …”
“Work ON the business … not IN it!”
- From day one! Plan to leave your business!
Build Systemic Structures! (levels of perspective)
- vision (where you want to be)
- mental models (where your ‘core’ needs to be)
- systemic structures (what they need to measure)
- patterns of behaviour (what shapes the business)
- events (what happens every day)
25. Mission
When you discover your mission, you
will feel its demand. It will fill you
with enthusiasm and a burning desire
to get to work on it.
- W. Clement Stone
26. “Mission …”
Mission Statement Creation
• First identify your organization's "winning idea".
• This is the idea or approach that will make your organization
stand out from its competitors, and is the reason that customers
will come to you and not your competitors.
• Next identify the key measures of your success.
• Combine your winning idea and success measures into a tangible
and measurable goal.
• Refine the words until you have a concise and precise statement
of your mission, which expresses your ideas, measures and
desired result.
27. Culture
“The culture is defined by who you recruit,
promote and let go”
- Presentation on Slideshare
28. “Culture …”
• Your core values sets your culture.
• Your culture is a reflection of your core
values to others
• Employ on the ability to contribute to your
core values
• Use the 3 T’s to maintain values.
Train, transfer, terminate.
30. “Integrity …”
• Create your core values early!
• Not the cr#p on motivation posters!
• Employ only on your values
• Fire on lack of adherence to values
32. “Instinct …”
• If in doubt …. Hire slowly, fire quickly
• Seek first to understand, then to be
understood. (Covey)
• Have some healthy skepticism.
• Find genuine references.
34. “Trust …”
• Trust no-one…. (at first)
• Earn trust, don’t demand it.
• With respect comes trust.
• With trust comes belief … in you.
• Loyalty comes from belief in your vision.
36. “Passion …”
• No passion? …. no place here!
• Passion = Energy!.
• Passion drives everything! … everybody
sells and is energised.
• Passion gives you something to get out of
bed for every day!.
37. Luck
I believe in luck. The harder I
work, the luckier I get!
Sam Shoen
38. “Luck …”
• Hope is not a strategy!
• Luck is the crosshairs of “Chance” and
“Opportunity”
• You invest wisely, you get lucky.
• You don’t get lucky sitting at your desk.
39. Failure
Success is not final, failure is not
fatal: it is the courage to continue
that counts.
Winston Churchill
40. “Failure…”
• In order to succeed, your desire for success
should be greater than your fear of failure.
• I don't know the key to success, but the key
to failure is trying to please everybody.
• Failure is simply the opportunity to begin
again, this time more intelligently.
41. Key Lessons
• Habits guide you when you are on your
own – make teambuilding a habit.
• Plan your journey before you start.
• Understand your exit strategy!
Then,
• Build your dream team (the bus)
• Get the right people on board & the rest
looks after itself
42. Key Lessons
• Look after your managers! (Core)
• Use your network to reference check!
• The ‘80/20 rule’ rules!
• NEVER hire because you feel sorry!
• Top grade – build a ‘fight to keep’ team
• Let go early!
• The only thing you bring forward from
the past …. Is the lesson!
44. “and finally …”
“The day you lean back in your big leather
chair happy with yourself …..
….. That’s the day your going broke!”
Brendan Davies, Principal WSHS - 1993
Habit 1: Be ProactiveHabit 2: Begin with the End in MindHabit 3: Put First Things FirstHabit 4: Think Win-WinGenuinely strive for mutually beneficial solutions or agreements in your relationships. Value and respect people by understanding a "win" for all is ultimately a better long-term resolution than if only one person in the situation had gotten his way.Habit 5: Seek First to Understand, Then to be UnderstoodUse empathic listening to be genuinely influenced by a person, which compels them to reciprocate the listening and take an open mind to being influenced by you. This creates an atmosphere of caring, respect, and positive problem solving.Habit 6: SynergizeCombine the strengths of people through positive teamwork, so as to achieve goals no one person could have done alone. Get the best performance out of a group of people through encouraging meaningful contribution, and modeling inspirational and supportive leadership.Self RenewalThe Last habit relates to self-rejuvenation:Habit 7: Sharpen the SawBalance and renew your resources, energy, and health to create a sustainable, long-term, effective lifestyle. It primarily emphasizes on exercise for physical renewal, prayer (meditation, yoga, etc.) and good reading for mental renewal. It also mentions service to the society for spiritual renewal.
Independence or Self-MasteryThe First Three Habits surround moving from dependence to independence (i.e., self-mastery):Habit 1: Be ProactiveTake initiative in life by realizing that your decisions (and how they align with life's principles) are the primary determining factor for effectiveness in your life. Take responsibility for your choices and the consequences that follow.Habit 2: Begin with the End in MindSelf-discover and clarify your deeply important character values and life goals. Envision the ideal characteristics for each of your various roles and relationships in life. Create a mission statement.Habit 3: Put First Things FirstPrioritize, plan, and execute your week's tasks based on importance rather than urgency. Evaluate whether your efforts exemplify your desired character values, propel you toward goals, and enrich the roles and relationships that were elaborated in Habit 2.[edit]InterdependenceThe next three have to do with Interdependence (i.e., working with others):Habit 4: Think Win-WinGenuinely strive for mutually beneficial solutions or agreements in your relationships. Value and respect people by understanding a "win" for all is ultimately a better long-term resolution than if only one person in the situation had gotten his way.Habit 5: Seek First to Understand, Then to be UnderstoodUse empathic listening to be genuinely influenced by a person, which compels them to reciprocate the listening and take an open mind to being influenced by you. This creates an atmosphere of caring, respect, and positive problem solving.Habit 6: SynergizeCombine the strengths of people through positive teamwork, so as to achieve goals no one person could have done alone.[edit]Self RenewalThe Last habit relates to self-rejuvenation:Habit 7: Sharpen the Saw
Independence or Self-MasteryThe First Three Habits surround moving from dependence to independence (i.e., self-mastery):Habit 1: Be ProactiveTake initiative in life by realizing that your decisions (and how they align with life's principles) are the primary determining factor for effectiveness in your life. Take responsibility for your choices and the consequences that follow.Habit 2: Begin with the End in MindSelf-discover and clarify your deeply important character values and life goals. Envision the ideal characteristics for each of your various roles and relationships in life. Create a mission statement.Habit 3: Put First Things FirstPrioritize, plan, and execute your week's tasks based on importance rather than urgency. Evaluate whether your efforts exemplify your desired character values, propel you toward goals, and enrich the roles and relationships that were elaborated in Habit 2.[edit]InterdependenceThe next three have to do with Interdependence (i.e., working with others):Habit 4: Think Win-WinGenuinely strive for mutually beneficial solutions or agreements in your relationships. Value and respect people by understanding a "win" for all is ultimately a better long-term resolution than if only one person in the situation had gotten his way.Habit 5: Seek First to Understand, Then to be UnderstoodUse empathic listening to be genuinely influenced by a person, which compels them to reciprocate the listening and take an open mind to being influenced by you. This creates an atmosphere of caring, respect, and positive problem solving.Habit 6: SynergizeCombine the strengths of people through positive teamwork, so as to achieve goals no one person could have done alone.[edit]Self RenewalThe Last habit relates to self-rejuvenation:Habit 7: Sharpen the Saw