Ubiquitous computing challenges the field of usability research. How does this field and its classic user research methods evolve due to ubiquitous computing? In this presentation Stijn Nieuwendijk will provide you with insights in how the classic usability set-up is evolving and show new user experience research methods valsplat | usability onderzoek is experimenting with. About Stijn Stijn Nieuwendijk is a senior usability specialist and, since 2006, has been engaged in researching the whole user experience of websites at valsplat | usability onderzoek. He also gives regularly lectures and workshops at universities, graduate schools and for partners.

1. UX research methods for
ubiquitous computing
valsplat | usability research
Stijn Nieuwendijk
stijn@valsplat.nl , valsplat 2010

2. lab
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3. ruimtes
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© valsplat | usability onderzoek

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20. UX not just interface…
› Keyboard
› Clicks
› Swipes…
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21. Emphasis on:
› Context
› Relationships
› Choices
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22. Context of usage
› Space
› Time
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23. Relationships between
› People
› Motives
› Applications & devices
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24. How?

25. Solutions
› Instruments
› Methods
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27. http://tobii.posterous.com/eye-tracking-the-use-of-mobile-devices

28. Solutions
› Instruments: not yet
› Methods
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30. Inspiration: work of Jan Chipchase

32. Lo fi…
› Diary-study
› Probing
› Shadowing

36. … to Hi Fi
› Video
› Screencapturing
in all combinations

37. Opzet
respondent
moderator
“simulator”
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38. respondent
moderator respondent
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40. The usability lab
was only the beginning…
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41. Focus research methods
for ubiquitous computing:
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42. Focus research methods
for ubiquitous computing:
Not just interface,
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43. Focus research methods
for ubiquitous computing:
Not just interface,
but context, relationships
and choices
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44. The usability lab
was only the beginning…
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45. Thank you!
stijn@valsplat.nl