HPPR404 Unit 4

HPPR404 Research and Evaluation Sherrell Steele Communication Audits

Objectives ,[object Object],[object Object],[object Object],[object Object]

Communications audits ,[object Object]

Communications audits ,[object Object],[object Object]

Why conduct an audit? ,[object Object],[object Object],[object Object],[object Object]

Audit components ,[object Object],[object Object],[object Object],[object Object],[object Object]

Good timing for audits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Bad timing for audits ,[object Object],[object Object],[object Object],[object Object]

Staff v.s. contract communications audits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase I – Communication audit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase II Analysis of existing communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase II - Communication analysis ,[object Object],[object Object],[object Object]

Phase III – Management interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase IV – Employee focus groups ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Focus groups ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Focus group Qs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Analysis of focus group data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase V – Questionnaire development ,[object Object],[object Object],[object Object],[object Object]

Phase VI – Administer the survey ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Encouraging responses ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase VII - Analysis ,[object Object],[object Object]

Significant findings ,[object Object],[object Object],[object Object],[object Object],[object Object]

Phase VIII – Action planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Phase IX – Report results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Summary and conclusions ,[object Object],[object Object],[object Object]

HPPR404 Unit 4

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HPPR404 Unit 4