1. JOB SATISFACTIONJOB SATISFACTION
 Job satisfaction is the favorableness or unJob satisfaction is the favorableness or un
favorableness with which employees viewfavorableness with which employees view
their work.their work.
 It is an individual’s general attitude towardsIt is an individual’s general attitude towards
his or her job.his or her job.
 It expresses the amount agreement betweenIt expresses the amount agreement between
one’s expectations of the job and the rewardsone’s expectations of the job and the rewards
that the job providesthat the job provides

2.  Job satisfaction may refer to either a person orJob satisfaction may refer to either a person or
groupgroup
 Job satisfaction can apply to parts of anJob satisfaction can apply to parts of an
individual jobindividual job
 Job satisfaction represents general humanJob satisfaction represents general human
condition in the same way as health representscondition in the same way as health represents
general physical conditionsgeneral physical conditions
 Hence it requires attention, diagnosis andHence it requires attention, diagnosis and
treatmenttreatment

3. JOB SATISFACTION ISJOB SATISFACTION IS
LIFE SATISFACTIONLIFE SATISFACTION

4. FACTORS CONDUCIVE FOR JOBFACTORS CONDUCIVE FOR JOB
SATISFACTIONSATISFACTION
 Mentally challenging work ( variety, freedomMentally challenging work ( variety, freedom
and feedback )and feedback )
 Equitable rewardsEquitable rewards
 Supportive working conditionsSupportive working conditions
 Supportive colleguesSupportive collegues
 Personality job fitPersonality job fit

5. Job satisfaction and turnoverJob satisfaction and turnover
 High job satisfaction is associated with lowerHigh job satisfaction is associated with lower
turnover, the reverse is also trueturnover, the reverse is also true

6. Job satisfaction and absenteeism /Job satisfaction and absenteeism /
tardinesstardiness
 There is a consistent negative relationshipThere is a consistent negative relationship
between satisfaction and absenteeism but thebetween satisfaction and absenteeism but the
correlation is moderate when compared withcorrelation is moderate when compared with
turnoverturnover

7. Job satisfaction and ageJob satisfaction and age
 As people become older, they tend to beAs people become older, they tend to be
slightly more satisfied with their jobsslightly more satisfied with their jobs

8. Job satisfaction and occupationalJob satisfaction and occupational
levellevel
 People with higher level occupations tend toPeople with higher level occupations tend to
be more satisfied with their jobs.be more satisfied with their jobs.

9. Job satisfaction and organizationJob satisfaction and organization
sizesize
 Organization is often inversely related to jobOrganization is often inversely related to job
satifactionsatifaction

10. How employees express jobHow employees express job
dissatisfactiondissatisfaction
EXITEXIT VOICEVOICE
NEGLECTNEGLECT LOYALTYLOYALTY

11. Measurement of job satisfactionMeasurement of job satisfaction
 Job satisfaction survey- objective andJob satisfaction survey- objective and
descriptivedescriptive
 Use of existing recordsUse of existing records
 Using survey informationUsing survey information
 Survey feedbackSurvey feedback
 Comparative dataComparative data