Mike Veitch - The Helpful Helpdesk @ 2009 Lasa Circuit Rider Conference
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Healthchecks, handbooks and helpdesks - Slash your support costs by buying a pencil
50. VCO and charities Who can use knowIT? Not for profit organisations in the Third Sector
51. VCO and charities Circuit Riders Who can use knowIT? ICT staff or volunteers offering support to the sector
52. Individuals VCO and charities Circuit Riders Who can use knowIT? Personal use (non – commercial)
53. Individuals ICT support vendors VCO and charities Circuit Riders Who can use knowIT? Commercial support companies supplying the sector
54. Individuals ICT support vendors VCO and charities Circuit Riders Social Enterprises Who can use knowIT? Trading businesses with a social purpose
55. Individuals ICT support vendors VCO and charities Circuit Riders Social Enterprises Have we missed anyone? That should be enough users to start with
63. Distribute samples Sign up test users If you wish to join the test then please sign up What we need to do next
64. What we need to do next Continue work on v0.9 Distribute samples Sign up test users This is the final design and layout version
65. Continue work on V0.9 Recruit a sponsor Distribute samples Sign up test users The minimise the cost to the user – a sponsor would help What we need to do next
66. Better get on with then Continue work on V0.9 Recruit a sponsor Distribute samples Sign up test users