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Agencies: Are you failing because you do not value you client's employment brand? Alan Whitford and Martin Dangerfield
1. The Recruitment Industry
Conference
7 November 2012
#RECNET
Alan Whitford - Abtech Partnership
Martin Dangerfield - Symantec UK
Abtech Partnership
2. Why Alan?
• Over 25 years experience in recruitment and in the start-up and expansion of high
technology businesses in Europe
• Provide strategic and practical insights to the automation and web-enablement of
Human Resource and Recruitment Process activities throughout Europe
• Clients include Times 500 companies and software and services vendors in the
Human Resources and e-commerce arenas
• Founder of RCEURO, web portal for the European recruitment industry
• Published in a number of on-line and off-line media covering technical and strategic
issues around HR, technology, social media and business
• Lead training programmes on the use of social media and networking tools
• Founding board member of HR-XML Consortium European Chapter
• Chair of the highly successful Social Recruitment Conference serie
Abtech Partnership
3. Why Martin?
★ Highly experienced recruitment professional with extensive experience of talent
attraction, people and business management within the IT, Outsourcing and
technology markets.
★ An industry wide reputation for thought leadership, best practice, service
innovation and creation of client led recruitment services
★ Martin embraces a technology based approach utilizing the latest in candidate
assessment tools and psychometric profiling techniques.
★ Currently managing a pan-EMEA recruitment team operating in 28 countries
★ Martin is involved with brand development, operational effectiveness and the
candidate experience
★ Martin is an avid blogger combining views on the recruitment industry with life
experiences.
★ When not in the office, delivering recruitment strategy or public speaking he can
be found on a train
Abtech Partnership
4. What Do You Think?
Agencies:
Are you failing because you do not
understand your client’s
employment brand?
Abtech Partnership
5. What is Employment Brand?
• How an organisation markets what it has to offer to
potential and existing employees
• A set of attributes and qualities, often intangible, that makes
an organisation distinctive, promises a particular kind of
employment experience, and appeals to those people who
will thrive and perform best in its culture
• A strong employer brand should connect an organisation’s
values, people strategy and HR policies and link to the
company brand
• Source: CIPD Guide on Employer Branding
Abtech Partnership
8. Who Is In Control Of Your Brand?
Edwin’s Lament = Bad Employer Brand
• I’ve got a simple idea
• Why doesn’t the recruiter (agency) just inform the candidate when a
prospective employer rejects their application?
• I’d like to hear from recruiters when my application is rejected - so I know
which job prospects are still active - and which are dead
• I could learn - to be more successful going forward
• What went wrong?
• How do I improve?
• Maybe I finished 12th in a field of 10 - but there is another round coming in
the future?
• What did the Employer really think of me?
• What do I really think about the employer?
Abtech Partnership
9. End To End Employment Branding
• Employment brand is defined by the candidate and employee experience
• Develop a true employment value proposition
• Deliver the complete brand experience
• Attraction
• Selection
• Onboarding
• Career Progression
• Leaving
• Returning
Abtech Partnership
10. Implementing And Applying The Results
• Deliver a consistent candidate and employee journey
• From initial attraction, engagement to induction, on-boarding and career
development
• Develop referral culture
• Make sure that the ‘boomerangs’ are included
Abtech Partnership
11. Managing Communications
• How does the emerging phenomena of social networking sites and
communications tools such as LinkedIn, FaceBook and Twitter
change the way we stay in touch with colleagues, business targets
and possible employers?
• Do we have to communicate differently with the five generations in
the workplace?
• What affect do new mobile technologies such as the iPhone and
apps have on the way that we all consume and share information?
• And finally, what the heck are ‘They’ Saying about you?
Abtech Partnership