THERE are clients who are grateful when a garage provides a little treat as a goodwill gesture when ...

1. Have a dish on us, states garage as a goodwill gesture.
Customer runs up a ₤ 700 costs at a Michelin-star dining
establishment
THERE are clients who are grateful when a garage provides a little treat as a goodwill gesture when
they mess up. And then there are clients who take the mickey ... Siobhan Yap was a client at Watford
Audi. She had actually paid ₤ 20,000 for an utilized A3 convertible, however prior to she could
pick it up it was hit by a shipment vehicle while it was still on the forecourt.
No matter, stated Watford Audi. We'll put right the damage vehicle info and pay for it, provide you a
courtesy car in the meantime-- and as a goodwill gesture, eat for two on us ...
So Ms Yap took her mother to Michelin-starred London dining establishment L'Atelier de Joel
Robuchon in Covent Garden-- and ran up a costs for ₤ 714.61.
The duo supped their method through four glasses of champagne, 2 bottles of wine costing ₤ 69
each, six mixed drinks totalling ₤ 86 and a sloe gin. They also tucked into 'small tasting meals' of
one La Truffe Noire at ₤ 35, two St Jacques scallop meals costing ₤ 29 each and two La Volatille
risottos totalling ₤ 42.
Watford Audi said the bill was 'extreme' and concurred they 'd pay half.
Ms Yap had not been willing. She said Watford Audi need to have defined a limitation and wants
them to pay the lot.
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Ms Yap informed the BBC she felt Audi must pay the entire bill since she had to send her car back
for further repair services, and the expense was 'relative to what they put me through and their
customer service levels'.
'They put me through a lot of anxiety and it was a truly great dining establishment,' she stated. 'They
should have defined a limit.'.
A Watford Audi spokesperson said it was 'excessive expense for two restaurants', but as it was 'keen
to apologize for the occurrence' it consented to cover half the bill, relating to ₤ 357.
Remarkably, etiquette expert William Hanson is siding with Ms Yap, and stated the garage should
have set a ceiling. They should 'find out a lesson and soak up the expense', he included. He did have

2. the great grace to include: 'You don't need to maybe consume that much if somebody else is paying'.
If you expensive popping along to Covent Garden and attempting L'Atelier de Joel Robuchon for
yourself-- and Joel Robuchon was called chef of the century by the Gault Millau guide-- you could try
an eight-course French tasting menu for ₤ 214 per person or, if you think you 'd still be hungry,
have a meal of caviar from Sologne, served with blinis and dressings, for ₤ 270.
Wait up until the suits right here see my next expenses expense. They used to think a Big Mac was
'extreme expenditure'...
THERE are clients who are grateful when a garage offers a little treat as a goodwill gesture when
they mess up. And then there are customers who take the mickey ... Siobhan Yap was a consumer at
Watford Audi. She had actually paid ₤ 20,000 for a made use of A3 convertible, however prior to
she might select it up it was hit by a shipment car while it was still on the forecourt.
Remarkably, etiquette specialist William Hanson is siding with Ms Yap, and stated the garage should
have set an upper restriction.