Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Eat on us, states garage as a goodwill gesture. Customer runs up a ₤ 700 costs at a Michelin-star restaurant
1. Eat on us, states garage as a goodwill gesture. Customer
runs up a ₤ 700 costs at a Michelin-star restaurant
THERE are consumers who are grateful when a garage provides a little treat as a goodwill gesture
when they screw up. Then there are consumers who take the mickey ... Siobhan Yap was a client at
Watford Audi. She had paid ₤ 20,000 for a used A3 convertible, but before she could pick it up it
was struck by a shipment car while it was still on the forecourt.
No matter, stated Watford Audi. We'll rectify the damage and spend for it, give you a courtesy
automobile in the meantime-- and as a goodwill gesture, eat for 2 on us ...
So Ms Yap took her mom to Michelin-starred London restaurant L'Atelier de Joel Robuchon
https://motortradeinsuranceinfo.wordpress.com/about/ in Covent Garden-- and ran motoring site up
an expense for ₤ 714.61.
The duo supped their method through four glasses vehicle of champagne, two bottles of wine costing
₤ 69 each, six mixed drinks totalling ₤ 86 and a sloe gin. They also tucked into 'small tasting
dishes' of one La Truffe Noire at ₤ 35, 2 St Jacques scallop meals costing ₤ 29 each and two La
Volatille risottos totalling ₤ 42.
Watford Audi said the costs was
'excessive' and concurred they 'd pay
half.
Ms Yap wasn't delighted. She stated
Watford Audi need to have specified a
restriction and wants them to pay the
lot.
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Ms Yap informed the BBC she felt Audi must pay the entire expense since she had to send her
automobile back for additional repair works, and the cost was 'relative to exactly what they put me
through and their customer care levels'.
'They put me through a great deal of tension and it was a really good dining establishment,' she said.
'They must have defined a restriction.'.
2. A Watford Audi spokesperson said it was 'excessive expenditure for 2 restaurants', but as it was
'keen to make amends for the occurrence' it consented to cover half the bill, relating to ₤ 357.
Remarkably, etiquette expert William Hanson is siding with Ms Yap, and said the garage ought to
have set a ceiling. They must 'find out a lesson and absorb the expense', he added. He did have the
good grace to include: 'You do not require to possibly drink that much if somebody else is paying'.
If you expensive popping along to Covent
Garden and attempting L'Atelier de Joel
Robuchon for yourself-- and Joel Robuchon
was named chef of the century by the Gault
Millau guide-- you could attempt an eight-
course French tasting menu for ₤ 214 per
person or, if you believe you 'd still be hungry,
have a meal of delicacy from Sologne, served
with blinis and dressings, for ₤ 270.
Wait until the suits here see my next expenses
expense. They used to think a Huge Mac was
'excessive expenditure'...
THERE are clients who are grateful when a garage provides a little treat as a goodwill gesture when
they mess up. And then there are consumers who take the mickey ... Siobhan Yap was a customer at
Watford Audi. She had paid ₤ 20,000 for an utilized A3 convertible, but before she might pick it up
it was struck by a shipment car while it was still on the forecourt.
Remarkably, etiquette specialist William Hanson is siding with Ms Yap, and said the garage ought to
have set an upper restriction.