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Playful
and
social
interac1on
create
opportuni1es
to
emo1onally

   connect
people
with
brands.
Our
approach

To
help
businesses
iden.fy
and
develop
the
most
effec.ve
means
of

achieving
their
objec.ves
we
ask
four

fundamental
ques.ons:



     Ques1on                                  Outcome


What
are
we
trying
to
achieve?
         Agreed
business
objec.ves
and
their

                                        measurement.

Who
are
we
communica.ng
                Insights
based
on
understanding
the
consumer

with?                                   and
marketplace.

How
are
we
going
to
go
about
           Iden.fied
tac.cs
and
plan.
Campaign?
a
website?

it?                                     SEO,
beJer
eCRM?
Social
media?

How
effec.ve
was
it?                     Learning
and
improvement.
How
we
work




                         Strategy



                       Research
                       Planning
                       User
Experience
                       Design
              Deploy   Content
Crea.on   Concept
                       Technology
                       eCRM
                       Evalua.on



                         Produc1on
Service
and
Stages




  Strategy           Concept            Produc1on           Deploy

  Crea.ve
brief      Crea.ve
Ideas      Design
and
Build    Monitoring
and
  Comms
plan                                                Evalua.on

 Market
research     User
experience    Web
site
build      Management
 Insight             Wireframes         Brand
experience    Brand
tracking
                     Design
approach    Mobile
apps         Campaign
repor.ng
                     Produc.on
set
up   Content
crea.on     Ac.onable
insight
                                        Service
Innova.on
                                        eCRM
                                        Social
media
Clients   Awards
Strategy
examples
Strategy
and
Consumer
insight            Strategy   Concept   Produc1on   Deploy


Behavioural
insight
driving
phased
campaign




ADtudinal
insight
driving
segmenta1on
and
messaging
Strategy
and
Consumer
insight   Strategy   Concept   Produc1on   Deploy




Posi1oning                             Research
Concept
examples
Sketches   Strategy   Concept   Produc1on   Deploy
Scenarios
and
personas                                            Strategy          Concept           Produc1on             Deploy

                                                                          Journey
summary
                                                                          •
Toblerone
website

                                                                          •
Interac1ve
Toblerone
bar

                                                                          •
Reward
system
registra1on
                                                                          •
‘Facebook
connect‘


                                                                          •
Sign
up
for
the
campaign

                                             Ron, age 38                  •
‘Exclusive
pack’
by
post
                                             Journalist
                                             Manchester
                                                                                   Microsite



Ron
is
an
all‐.me
Toblerone‐lover.
He
treats
himself
regularly
to
a
    His
own
Toblerone
bar
appears
on
screen
and
unwraps
itself
with
a

Toblerone
and
buys
it
for
friends
and
family
on
special
occasions
or
   brief
explana.on
of
the
reward
system.
Ron
no.ces
his
avatare,

‘love‐tokens’.
His
best
friends
tease
him
with
the
nick
name
‘Tobler‐   scores
and
liJle
alerts
as
part
of
this
personalised
chocolate
bar.
He

Ron’.                                                                   is
impressed
by
the
experience
and
sends
an
invite
to
a
few

                                                                        selected
friends
via
‘facebook
connect’
with
the
message
‘Join
me

Ron
knows
the
latest
TV
ad
and
on
his
most
recent
purchase
he

                                                                        in
chocolate
heaven!’…
no.ces
a
URL
for
the
new
campaign
on
the
packaging.
As
he

browses
through
the
microsite,
he
is
intrigued
by
the
playful,
         The
chocolate
bar
recognises
his
engagement
and
awards
him
with

engaging
and
conversa.onal
atmosphere
of
the
site
and
the
amount
       a
few
more
points.
He
reads
about
the
latest
campaign
and
a

of
‘soul‐mates’
he
finds
there.
                                         chance
to
win
a
prize.
He
signs
up
for
the
campaign
which
promises

A
scrollable
Toblerone
bar
introduces
Ron
to
light
content.
To
view
    him
an
‘Exclusive
pack’
by
post.
Ron
is
looking
forward
to
making

deeper
content
and
be
able
to
engage
with
the
site
Ron
has
to
          the
video
with
his
10
year
old
nephew
who
happens
to
be
a
big

register.
A
simple
unobtrusive
registra.on
process
welcomes
him
        Toblerone
lover,
too.

into
the
world
of
ul.mate
Tobleroners.

Ecosystems                                                                  Strategy                    Concept           Produc1on                  Deploy



                                                    Toblerone Bar                            TV




                                                                        Microsite




User’s and users                                                                                                                                        video gallery
                   Toblerone fan page   Ultimate Toblerone          Hall of Fame            Campaign - CTA         Registration      live feed
 friends page
                                        sharing, rating, comment                                                                                          sharing, rating, comment
                            FB Wall
                                                                                                  download brief     Reward points          FB Wall
                          branded Tab
                                                                        video gallery              upload video                             Twitter
                              Polls
                                                                          sharing, rating, comment
                             video

                             photo                                      photo gallery

                            FB ads
                                                                          sharing, rating, comment
Content
maps                                                       Strategy       Concept    Produc1on                 Deploy




                          Where

                Product
                                     Offers                                                         Discuss
                by type

                                              About

      Product
      by age
                 FOOD/                         us
                                                                                                                       Partners




                Product                                                                 Mum
                                                              Ingredients
                                                                                                              Plum
                History                                                                                       Vision




                                                                                            Agent

                                                                              Taste
                                                                                                          Images




                                                      Share
                                  Recipes
Sitemaps                                                                                                                             Strategy                       Concept                      Produc1on                               Deploy



                                                 ‘Story of the
                                                                                                                                                                                                                        Notes
                       1.0 Plum                    making’
                                                                   1
                                                   Part 1-3
                                                                                                                                                                                                                    1    Story of the making
                                                                                                                                                                                                                         Illustrating the story of the
                                                          2                          1                                                                                                                                   making
                                                                ‘Story Part 1’                                                                                                                                           Landing page: full story
                                  2.0 The Plum Way            collecting/picking                                                                                                                                         About Plum, Part 1 - the picking
                                                                                                                                                                                                                         Recipes, Part 2 - the preparing
                                                                                                                                                                                                                         Product, Part 3 - the enjoying
                                                  2.1 Plum Family              2.2 Talk to us
                                                                                                                                                                                                                         All parts work independently,
                                                                                                                                                                                                                         they support each key-area of
                                                                                                                                                                                                                         the site naturally while keeping
                                                                                                                                                                                                                         thecsite in look and feel unified.

                                     3.0 Product                  ‘Story Part 3’     1                              5
                                                                                                   Take a product tour                                                                                                   2.0 About us
                                                                    enjoying                                                                                    List Plum Products by:                              2
                                                                                                                                                                 age of baby                                             Landing page will cover a brief
                                                                                                                                                                 Occasion      go
                                                                                                                                                                                                                         summery of our Story, our
                                                     3.1. Cereals                    3.2.      Meals          3.3 Snacks                3.4 Dairy                                      11                                Mission, our Ethic
     3.1.1 Cereals
               3                                                                                                                                                                                                    3    Alternative entry points
                                                                                                                                                                                                                         For the re-visitors or plum-mum
     3.1.2   Meals
                                                                                                                                                                                                                         community to deep link into age
                                                                                                                                     3.4 12 + month
                                                                                                                                                                                                                         specific content.
                                                   3.1. 4 + month                  3.2.    7 + month        3.3 10 + month
     3.1.3   Snacks
                                                                                                                                                                                                                    4    Recipes and Tips
                                                                                                                                                                                                                         Plum mums can rate recipes
     3.1.4   Dairy                                                                                                                                                                                                       Constant link to products with
                                    4.0 Recipes and                 ‘Story Part 2’         1                                                                                                                             options to select for purchase
                                      Ingredients                preparing/chopping                                                      10
      7.0 Basket                                                                                                                                                                                                         The Product Tour pages through
                                                                                                                 List Plum Recipes by:                                                                              5
                                                                                                                  Ingredient
                                                                                                                                                                                                                         the second level content from
                                                          4.1 Recipes                 Ingredients                 age of baby                                                                                            4.1 -4.6
      8.0 Sign-up
                                                                           4                                      Occasion      go
                                                                                                                                                                                                                         Plum Mum
                                                                                                                                                                                                                    6    selected rss feed out of facebook
                                                                                                                                                                                                                         featuring:
                                                      4.1.1      Cereals                  4.1.2   Meals        4.1.3 Snacks              4.1.4 Dairy                                                                     - Events
                                                                                                                                                                                                                         - Competition
                                                                                                                                                                                                                         - showcases of Plum-baby online
                                                                                                                                                                                                                         campaign work
    9.0 Copy Rights
                                                                                                                                                                                                                    7    Omnipresent small icon
                                                          6                                                                                                                                                              buttons
      10.0 T&C                     5.0 Plum Mums
                                                                                                                                                                                                                         These will be small links
                   9                                                                                                                                                                                                     continuously accessible.
     2.2 Talk to us                                    5.1 Plum Vision              5.2 Plum Agent                                                                                                                  8    Google map search with filter
                                                                                                                                                                                                                         option
                                                                                                                                                                                                                         Store locator

                                      6.0 Shop
                                                                                                                                                                                                                    9    Footer
                                                                                                                                                                                                      8                  List recipes by filter:
                                                                                                                                                                                                                    10
                                                    6.1    4 + month                6.2     7 + month        6.3 10 + month          6.4 12 + month    6.5 Starter Pack             6.6 Offers   6.7 Where to buy           •      Ingredient
                                                                                                                                                                                                                            •      Age of baby
                                                                                                                                                                                                                            •      Occasion

                                                                                                                                                                                                                    11   List recipes by filter:
                                                                                                                                                                                                                            •      Age of baby
                                                                                                           e-commerce site                                                                                                  •      Occasion
Wireframes                                                                                                                                                 Strategy                                          Concept               Produc1on                               Deploy


                                                                                                                               Plum Shop I            View Basket ( xxx items)      I   check out                Sign-up   Notes

                                                                            The Plum Way                            Products
                                                                                                                    Products                       Recipes and Ingredients                          Plum Mums

                                                                                                                     Cereals
   home > Cereals > Four grain Muesli                                                                                                                                                                                       1      On rollover product image highlights.
                                                                                                                      Meals
                                                                                                                                                                                                                                   On mouse down the info area displays details
                                                                                                                     Snacks                                                                                                 2      about selected product
                                                                                                                      Dairy
                                                                                                                                                                                                                            3      Link to product related recipe
                                                                                                                    view all
                                                                                                                                                                                                             1
          Cereals                                                                                                                                                                                                           4      All products can be purchased by clicking onto
                                                                                                                                                                                                                                   the 'add to basket'
              Meals                                                                                    Image
                                                                                                                                                                                                                            5      4.0 Ingredient

                 Snacks
                    Dairy



   Cereals
                                                                                         Image                                                               Image                              Image
                    Image                            Image                                                                Image
                                                           1
                            4+                              7+                                 10+                                  4+                                7+                                 4+
      2
          Blueberry, banana & vanilla   Beetroot & apple with artichoke   Blueberry, banana & vanilla pouch      Carrot, apricot & fennel               Mango & banana                    Parsnip, apple & pea



                                                                                         2
    List Plum Products by                                    Four grain Muesli with apricot & banana                                                                                            add to basket
                                                                                                                                                                                                                    4
     Age of baby                                             Another one of our super purees, this time with 26% handpicked,         Ingredients
                                                             made directly into fresh puree for us. The banana adds a little
                                                             sweetness, but not too much, and the vanilla gives it the                 * Organic banana (54%)
     Occasion
                                                             roundness and character, a bit like a jolly good cabernet!                * Organic blueberries (23%)
                                                                                                                                       * Water
                                        go                                                                                             * Organic quinoa flakes (2%)
                                                                                                                                       * Organic lemon juice
                                                                                                                                       * Organic real vanilla extract (0.03%)
                                                                                                                                       * Antioxidant (ascorbic acid)

                                                             Try this recipe                                      7+                 In this box 2 x 100g potsurabitur quis erat dui. Nunc at nisi a massa
                                                                                                                                     gravida sodales.
                                                                                 3                                                                                              5
                                                                                                                                     Find out more about our ingredients




                                                                                 Talk to us I       Terms & Conditions          I   Copy Rights
Visualisa1on   Strategy   Concept   Produc1on   Deploy
Campaign
concept   Strategy   Concept   Produc1on   Deploy
Journeys
and
narra1ve   Strategy   Concept   Produc1on   Deploy
Storyboard
and
mock‐ups   Strategy   Concept   Produc1on   Deploy
Produc1on
examples
Mul1‐channel
service
extension   Strategy   Concept   Produc1on   Deploy
Installa1on   Strategy   Concept   Produc1on   Deploy
Social
media
hub   Strategy   Concept   Produc1on   Deploy
Ecommerce
website       Strategy   Concept   Produc1on              Deploy




                                              dynamic
search
filter




Website




content
managed
system                        online
shop
Ecommerce
website   Strategy   Concept   Produc1on   Deploy
Monitoring
&
evalua1on
Evalua1on   Strategy   Concept   Produc1on   Deploy
For
more
informa1on
 us@ubermore.com

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Ubermore services and offer

  • 2. Our
approach To
help
businesses
iden.fy
and
develop
the
most
effec.ve
means
of
 achieving
their
objec.ves
we
ask
four

fundamental
ques.ons: Ques1on Outcome What
are
we
trying
to
achieve?
 Agreed
business
objec.ves
and
their
 measurement. Who
are
we
communica.ng
 Insights
based
on
understanding
the
consumer
 with? and
marketplace. How
are
we
going
to
go
about
 Iden.fied
tac.cs
and
plan.
Campaign?
a
website?
 it? SEO,
beJer
eCRM?
Social
media? How
effec.ve
was
it? Learning
and
improvement.
  • 3. How
we
work Strategy Research Planning User
Experience Design Deploy Content
Crea.on Concept Technology eCRM Evalua.on Produc1on
  • 4. Service
and
Stages Strategy Concept Produc1on Deploy Crea.ve
brief Crea.ve
Ideas Design
and
Build Monitoring
and Comms
plan Evalua.on Market
research User
experience Web
site
build Management Insight Wireframes Brand
experience Brand
tracking Design
approach Mobile
apps Campaign
repor.ng Produc.on
set
up Content
crea.on Ac.onable
insight Service
Innova.on eCRM Social
media
  • 5. Clients Awards
  • 7. Strategy
and
Consumer
insight Strategy Concept Produc1on Deploy Behavioural
insight
driving
phased
campaign ADtudinal
insight
driving
segmenta1on
and
messaging
  • 8. Strategy
and
Consumer
insight Strategy Concept Produc1on Deploy Posi1oning Research
  • 10. Sketches Strategy Concept Produc1on Deploy
  • 11. Scenarios
and
personas Strategy Concept Produc1on Deploy Journey
summary •
Toblerone
website
 •
Interac1ve
Toblerone
bar
 •
Reward
system
registra1on •
‘Facebook
connect‘

 •
Sign
up
for
the
campaign
 Ron, age 38 •
‘Exclusive
pack’
by
post Journalist Manchester Microsite Ron
is
an
all‐.me
Toblerone‐lover.
He
treats
himself
regularly
to
a
 His
own
Toblerone
bar
appears
on
screen
and
unwraps
itself
with
a
 Toblerone
and
buys
it
for
friends
and
family
on
special
occasions
or
 brief
explana.on
of
the
reward
system.
Ron
no.ces
his
avatare,
 ‘love‐tokens’.
His
best
friends
tease
him
with
the
nick
name
‘Tobler‐ scores
and
liJle
alerts
as
part
of
this
personalised
chocolate
bar.
He
 Ron’. is
impressed
by
the
experience
and
sends
an
invite
to
a
few
 selected
friends
via
‘facebook
connect’
with
the
message
‘Join
me
 Ron
knows
the
latest
TV
ad
and
on
his
most
recent
purchase
he
 in
chocolate
heaven!’… no.ces
a
URL
for
the
new
campaign
on
the
packaging.
As
he
 browses
through
the
microsite,
he
is
intrigued
by
the
playful,
 The
chocolate
bar
recognises
his
engagement
and
awards
him
with
 engaging
and
conversa.onal
atmosphere
of
the
site
and
the
amount
 a
few
more
points.
He
reads
about
the
latest
campaign
and
a
 of
‘soul‐mates’
he
finds
there.
 chance
to
win
a
prize.
He
signs
up
for
the
campaign
which
promises
 A
scrollable
Toblerone
bar
introduces
Ron
to
light
content.
To
view
 him
an
‘Exclusive
pack’
by
post.
Ron
is
looking
forward
to
making
 deeper
content
and
be
able
to
engage
with
the
site
Ron
has
to
 the
video
with
his
10
year
old
nephew
who
happens
to
be
a
big
 register.
A
simple
unobtrusive
registra.on
process
welcomes
him
 Toblerone
lover,
too.
 into
the
world
of
ul.mate
Tobleroners.

  • 12. Ecosystems Strategy Concept Produc1on Deploy Toblerone Bar TV Microsite User’s and users video gallery Toblerone fan page Ultimate Toblerone Hall of Fame Campaign - CTA Registration live feed friends page sharing, rating, comment sharing, rating, comment FB Wall download brief Reward points FB Wall branded Tab video gallery upload video Twitter Polls sharing, rating, comment video photo photo gallery FB ads sharing, rating, comment
  • 13. Content
maps Strategy Concept Produc1on Deploy Where Product Offers Discuss by type About Product by age FOOD/ us Partners Product Mum Ingredients Plum History Vision Agent Taste Images Share Recipes
  • 14. Sitemaps Strategy Concept Produc1on Deploy ‘Story of the Notes 1.0 Plum making’ 1 Part 1-3 1 Story of the making Illustrating the story of the 2 1 making ‘Story Part 1’ Landing page: full story 2.0 The Plum Way collecting/picking About Plum, Part 1 - the picking Recipes, Part 2 - the preparing Product, Part 3 - the enjoying 2.1 Plum Family 2.2 Talk to us All parts work independently, they support each key-area of the site naturally while keeping thecsite in look and feel unified. 3.0 Product ‘Story Part 3’ 1 5 Take a product tour 2.0 About us enjoying List Plum Products by: 2 age of baby Landing page will cover a brief Occasion go summery of our Story, our 3.1. Cereals 3.2. Meals 3.3 Snacks 3.4 Dairy 11 Mission, our Ethic 3.1.1 Cereals 3 3 Alternative entry points For the re-visitors or plum-mum 3.1.2 Meals community to deep link into age 3.4 12 + month specific content. 3.1. 4 + month 3.2. 7 + month 3.3 10 + month 3.1.3 Snacks 4 Recipes and Tips Plum mums can rate recipes 3.1.4 Dairy Constant link to products with 4.0 Recipes and ‘Story Part 2’ 1 options to select for purchase Ingredients preparing/chopping 10 7.0 Basket The Product Tour pages through List Plum Recipes by: 5 Ingredient the second level content from 4.1 Recipes Ingredients age of baby 4.1 -4.6 8.0 Sign-up 4 Occasion go Plum Mum 6 selected rss feed out of facebook featuring: 4.1.1 Cereals 4.1.2 Meals 4.1.3 Snacks 4.1.4 Dairy - Events - Competition - showcases of Plum-baby online campaign work 9.0 Copy Rights 7 Omnipresent small icon 6 buttons 10.0 T&C 5.0 Plum Mums These will be small links 9 continuously accessible. 2.2 Talk to us 5.1 Plum Vision 5.2 Plum Agent 8 Google map search with filter option Store locator 6.0 Shop 9 Footer 8 List recipes by filter: 10 6.1 4 + month 6.2 7 + month 6.3 10 + month 6.4 12 + month 6.5 Starter Pack 6.6 Offers 6.7 Where to buy • Ingredient • Age of baby • Occasion 11 List recipes by filter: • Age of baby e-commerce site • Occasion
  • 15. Wireframes Strategy Concept Produc1on Deploy Plum Shop I View Basket ( xxx items) I check out Sign-up Notes The Plum Way Products Products Recipes and Ingredients Plum Mums Cereals home > Cereals > Four grain Muesli 1 On rollover product image highlights. Meals On mouse down the info area displays details Snacks 2 about selected product Dairy 3 Link to product related recipe view all 1 Cereals 4 All products can be purchased by clicking onto the 'add to basket' Meals Image 5 4.0 Ingredient Snacks Dairy Cereals Image Image Image Image Image Image 1 4+ 7+ 10+ 4+ 7+ 4+ 2 Blueberry, banana & vanilla Beetroot & apple with artichoke Blueberry, banana & vanilla pouch Carrot, apricot & fennel Mango & banana Parsnip, apple & pea 2 List Plum Products by Four grain Muesli with apricot & banana add to basket 4 Age of baby Another one of our super purees, this time with 26% handpicked, Ingredients made directly into fresh puree for us. The banana adds a little sweetness, but not too much, and the vanilla gives it the * Organic banana (54%) Occasion roundness and character, a bit like a jolly good cabernet! * Organic blueberries (23%) * Water go * Organic quinoa flakes (2%) * Organic lemon juice * Organic real vanilla extract (0.03%) * Antioxidant (ascorbic acid) Try this recipe 7+ In this box 2 x 100g potsurabitur quis erat dui. Nunc at nisi a massa gravida sodales. 3 5 Find out more about our ingredients Talk to us I Terms & Conditions I Copy Rights
  • 16. Visualisa1on Strategy Concept Produc1on Deploy
  • 17. Campaign
concept Strategy Concept Produc1on Deploy
  • 18. Journeys
and
narra1ve Strategy Concept Produc1on Deploy
  • 19. Storyboard
and
mock‐ups Strategy Concept Produc1on Deploy
  • 21. Mul1‐channel
service
extension Strategy Concept Produc1on Deploy
  • 22. Installa1on Strategy Concept Produc1on Deploy
  • 23. Social
media
hub Strategy Concept Produc1on Deploy
  • 24. Ecommerce
website Strategy Concept Produc1on Deploy dynamic
search
filter Website content
managed
system online
shop
  • 25. Ecommerce
website Strategy Concept Produc1on Deploy
  • 27. Evalua1on Strategy Concept Produc1on Deploy

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