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[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
Innovatia is an experienced knowledge management company with deep roots. Canada’s largest communications company. One of North America’s largest regional communications providers. A wholly-owned subsidiary of Bell Aliant Offering knowledge management  solutions to customers world-wide One of Canada’s largest information  Technology companies.
The Challenge: Poor knowledge management impacts the bottom line. Employees in offices spend 35%  of productive time searching for  information online. −  Working Council for Chief Information Officers
The Challenge: Poor knowledge management impacts the bottom line. The Fortune 1000  stands to waste  at least $2.5 billion  per year due to an  inability to locate and  retrieve information. −  IDC, The High Cost of  Not Finding Information
[object Object],[object Object],[object Object],[object Object],[object Object],The Solution: Innovatia’s world of perfect information.
Our mission is to energize knowledge into  performance.
Innovatia’s integrated knowledge management solutions  include four core competencies.
Innovatia develops world-class, topic-based  information products for multiple outputs. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Case Study: Our information development expertise  provides better documentation at reduced cost.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Case Study: Our information development expertise  provides better documentation at reduced cost.
Innovatia delivers documentation on time with  measurable improvements in customer satisfaction,  cost, and Subject Matter Expert (SME) usage.
Innovatia  delivers comprehensive end-to-end  eLearning solutions.
Innovatia  delivers comprehensive end-to-end  eLearning solutions. Design ,[object Object],[object Object],[object Object],[object Object],[object Object],Develop Deliver ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consistent reliability is a key component in our  eLearning infrastructure.  99.98% Availability
Case Study: We’ve unlocked the barriers to  successful eLearning. ,[object Object],[object Object],[object Object],[object Object]
Case Study: We’ve unlocked the barriers to  successful eLearning. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our customers measure their success in terms of  the rate of eLearning adoption by their customers.
Our team delivers 7x24x365 multi-lingual  multi-channel support service. Service in over 150 languages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: We exceed client expectations for  consistent and seamless technical support services.  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: We exceed client expectations for  consistent and seamless technical support services.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Our technical support team consistently exceeds  client expectations for service quality. Service Level Targets and Actuals
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our professional services consultants define  and solve knowledge management issues.
We’ve developed user-centric information solutions  to increase new product adoption and retention. ,[object Object],[object Object],[object Object],[object Object],[object Object]
We’ve developed user-centric information solutions  to increase new product adoption and retention. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Innovatia delivers cost effective, scalable, and flexible solutions. 
Innovatia delivers in 150 languages across 29 countries.
Innovatia serves customers in a wide variety of industries  - from telecom and IT to healthcare and energy.
Our Single-Source approach to content development delivers the information you need when and where you need it.
[object Object],Innovatia invests in continuous process improvement to deliver high value solutions to our clients.
[object Object],[object Object],[object Object],Innovatia knows that it’s ALL about our customers.
Innovatia knows that it’s ALL about our customers. ,[object Object],[object Object]
[object Object],[object Object],[object Object],Innovatia knows that it’s ALL about our customers.
Innovatia knows that it’s ALL about our customers. ,[object Object],[object Object],[object Object]
Innovatia knows that it’s ALL about our customers. ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Innovatia has the flexibility and scalability to meet organizations  ever evolving business requirements.
The Innovatia team includes highly skilled information development professionals. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Innovatia executive will ensure your satisfaction and  project success.
Thank you.

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Innovatia Overview

  • 1.
  • 2.
  • 3. Innovatia is an experienced knowledge management company with deep roots. Canada’s largest communications company. One of North America’s largest regional communications providers. A wholly-owned subsidiary of Bell Aliant Offering knowledge management solutions to customers world-wide One of Canada’s largest information Technology companies.
  • 4. The Challenge: Poor knowledge management impacts the bottom line. Employees in offices spend 35% of productive time searching for information online. − Working Council for Chief Information Officers
  • 5. The Challenge: Poor knowledge management impacts the bottom line. The Fortune 1000 stands to waste at least $2.5 billion per year due to an inability to locate and retrieve information. − IDC, The High Cost of Not Finding Information
  • 6.
  • 7. Our mission is to energize knowledge into performance.
  • 8. Innovatia’s integrated knowledge management solutions include four core competencies.
  • 9.
  • 10.
  • 11.
  • 12. Innovatia delivers documentation on time with measurable improvements in customer satisfaction, cost, and Subject Matter Expert (SME) usage.
  • 13. Innovatia delivers comprehensive end-to-end eLearning solutions.
  • 14.
  • 15. Consistent reliability is a key component in our eLearning infrastructure. 99.98% Availability
  • 16.
  • 17.
  • 18. Our customers measure their success in terms of the rate of eLearning adoption by their customers.
  • 19.
  • 20.
  • 21.
  • 22. Our technical support team consistently exceeds client expectations for service quality. Service Level Targets and Actuals
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. Innovatia delivers in 150 languages across 29 countries.
  • 28. Innovatia serves customers in a wide variety of industries - from telecom and IT to healthcare and energy.
  • 29. Our Single-Source approach to content development delivers the information you need when and where you need it.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. The Innovatia executive will ensure your satisfaction and project success.