I’m an entrepreneur and an UX designer expert in e-commerce. Happy french living in Helsinki, I work/play with digital businesses worldwide to boldly improve their conversion & customer experience.

1. @
Bonjour ! I’m Thomas …
Please, pick your pitch :
I work/play with digital businesses worldwide to boldly
improve their conversion & customer experience.
I want a greater user experience and conversion rate
with a fast ROI and no IT impacts or any kind of struggle.
I time-to-time need an UX & Conversion mentor that
empower us while being inspiring and fun to work with.
I want to reach off the charts results by creating an
outstanding e-commerce website or digital service.

2. SOME RESULTS
10 things I’m proud of…

3. +29%
conversion rate
“I had the chance to work with Thomas
during the major and last update of
salomon.com. The brief was very much
orientated towards business impact,
yet Thomas managed to deliver both
impressive business results and
increased consumer experience. Expert
in his area, Thomas clearly showed
leadership and high creativity during
the process, while respecting the brand
equity and visual language.”
!
Benjamin AÏDAN, Marketing &
Communication Director - Salomon
Salomon
Bold re-design of salomon.com
(international e-commerce website)
to improve conversion rate and
customer experience on all devices.

4. Club Med
Optimisation of the e-commerce
checkout process of the world
specialist of all-inclusive holidays
(1 300M€, 70 villages worldwide)
in a high constraints environment :
40 countries, tiny schedule, strong
IT limitations…
+15%
conversion rate

5. “I had the chance to work with
Thomas on the Mizuno E-commerce
project. Working with him was very
easy and very pleasant because he is
a talented and creative guy. Thomas
quickly understood our needs and
provide effective solutions.”
!
Aurelien ABDELHAFIDH!
E-business & Retail Manager!
Mizuno France
Mizuno
Re-design of the french
e-commerce website to improve
brand experience and profit
without adding any feature.
+26%
conversion rate

6. Skimium
Lead of the UX strategy from day
one in 2007 to deliver an award-
winning experience to the users
and make Skimium the look-
after-leader on the market while
achieving a fast break-even.
Trophée E-Commerce, Paris
#2!
on the online ski rental
market in only 3 years

7. Trophée E-Commerce, Paris
Chronodrive
Creation and lead of the customer
experience of the french pioneer
that has revolutionized grocery
shopping. Repeated uplifts on
revenue and customer satisfaction.
“Thomas is a disruptive guy. He is
much more than a UX expert; he is a
360 man in E-Commerce. He feels the
trends and has the ability to convince
and to inspire. He has the double skill
of creativity and pragmatism and is
natively customer centric minded.”
!
Martin TOULEMONDE!
Founder & CEO - Chronodrive

8. Grand Prix Strategies Digital, Paris
Trophée E-Commerce, Paris
Webby Awards, New York
D&AD, London
Jules
Creation of a cutting-edge
customer experience that makes
fashion fun and easy for men
while achieving an astounding
increase of the conversion.
+97%
conversion rate

9. Success story
Expand Altima as a board member
from a 15 people local french agency
to a digital leader of 250 talents
operating internationally
Owner & Board member
“I was lucky enough to work with Thomas
during more than 10 years. Of all the
professionals with whom I had the chance to
collaborate throughout my career, Thomas
was probably the most talented one. His
reasoning is sharp and his spirit is brilliant.
These qualities allow him to quickly
understand the stakes of the problems he
has to solve. He brings innovative solutions
which get off the beaten paths. He has a
capacity to federate and inspire people
around him, and he leads his team towards
ambitious objectives with enthusiasm…
Lastly, perhaps his core qualities, he is a
person who is humanly genuine and fair.”
!
Arnaud MONNIER!
Founder & CEO - Altima

10. Innovation
Creation of a new methodology
to achieve bold results in digital
projects beyond the usual pain
points (lack of innovation, blind ROI,
meetings overload, technical struggles,
long planning… to name a few).
shared at 16 conferences in
Paris, Stockholm, Monaco…
24!
successful case studies of
bold conversion rates uplifts
FL!P
From Pain & Burn to Ease & Earn

11. Praise from peers
Achieve great challenges with
digital leaders and passionate
teams in versatile areas (sport,
travel, fashion, retail, finance,
grocery, gaming…)
10 years!
of fulfilling collaborations
“Thomas is a pragmatic leader, thoughtful and enthusiastic. His aim is to achieve his
dreams and he knows how to bring people with him to achieve great goals. He has
absolutely no fear of embarking on a new challenge and has a capacity to observe,
understand and act fast. And most importantly, he is a very nice and cool guy.”
!
Thomas NICOT, Founder & CEO - Reset & Play
“Thomas came to Le Shop at the right time when we were looking for fresh ideas to
inspire the strategic orientation of our web and mobile platforms. With contagious
enthusiasm and sense of humour, he widened the scope of the analysis, challenging
our basic tenets both at the methodological and technical level. His intervention
helped us sharpen our understanding of a core issue for the company. Incidentally,
it was a real pleasure working with him !”
!
Marcelo ALE, Executive CIO - Leshop.ch (#1 e-commerce in Switzerland)
“Working with Thomas was so easy ! His passion, expertise and ideas helped us to save
time and money. He was able to listen and understand our needs, then to provide quick
solutions to improve our conversion rate. His generosity and sympathy made our project
really pleasant and I recommend him highly !”
!
Julien LEBLANC, E-Commerce Director - Chausport
“Thomas is a real expert in e-commerce and online marketing. We built a real efficient
partnership based on expertise, advices, concrete actions and robust KPIs. Thomas is
passionate about e-commerce conversion, optimizing the user experience... about
online strategy overall. And he's got real communication skills.”
!
Saida GALLOUJ, Brand Manager - La Redoute UK
“Thomas is a brilliant and creative guy focused on customer experience. He is a
great leader who everybody wants to follow as he is always relevant while keeping
being humble. It was a pleasure working with him, he brought us a lot on web
experience”
!
Julie VERNIER LECONTE, Executive Marketing Director - Chronodrive

12. Leap Year
Move from France to Finland and
explore how to create a happy,
healthy and vibrant living with
my wife and our three sons.
5!
Happy, healthy and
conscious people ready
to change the world
“Thomas has a vivid willingness to
explores new possibilities and transforms
everything that doesn’t allow him to live
the best version of his life. He is a creative
trailblazer that contributes to the world
and people with genuine kindness and
enthusiasm. His magnetic, open and
generative energy creates amazingness
around him. It is an honor and pleasure to
grow beside this inspiring being.”
!
Henrika Jansson Tonder!
Wife, Life Coach & Entrepreneur
collect
moments
not things

13. SERVICES
Results & smiles certified

14. Conversion Rate & User Experience Optimisation
Fl!p
It’s for you if…!
Your pitch is above and you have an online
business of at least 3M€ of revenue based
on sales, leads or subscriptions.
Benefits!
• Fast & scalable increases in sales or leads!
• Proven and instant ROI (usually 1 to 3 months)!
• Bolder and greater customer experience!
• Actionable customer insights
« I want a much greater user experience and conversion rate
with a fast ROI and no IT impacts or any kind of struggle.»
- You
In a nutshell!
Flip is a creative and pragmatic approach that
combines user experience design, conversion rate
optimization and real-life know-how.!
!
It’s like an magic shift for your website to align it
with the true essence of your brand & business
and make it perform at it’s best potential.!
!
The fees are performance based, meaning that
you pay for the profit you get. All the results are
measured by A/B testing which also open creative
possibilities thanks to the safe space of the test.

15. Strategy & Design For User Experience Revolution
It’s for you if…!
Your pitch is above and you want to
create an e-commerce website, a
digital service, a mobile/tablet app
or a smart product.
Benefits!
• Cutting-edge quality!
• Clear ROI!
• Insightful & empowering process
« I want to reach off the charts results by creating an
outstanding e-commerce website or digital service. »
- You
Beyond
In a nutshell!
Thanks to 10 years of experience in leading
world-class digital projects, I can craft a pragmatic
action plan to match the highest expectations and
avoid the common pitfalls of design projects (blind
ROI, lack of boldness, 360° quality gaps…).!
!
Through an agile and clear process, we’ll build
together an unique experience that will solve the
real pain points of your users in an engaging &
profitable away.

16. Mentoring for Digital Leaders and Teams
It’s for you if…!
Your pitch is above and you lead a digital
business with an ambition to change the world.
Benefits!
• Actionable contributions!
• Instant step-in efficiency!
• New skills and tips for you or your team!
• Inspiration and motivation
« I time-to-time need a digital mentor that empower us
while being inspiring and fun to work with. »
- You
Empower
In a nutshell!
I'm not another “expert” that sells consulting hours,
hides behind big theories or spam you with non-
actionable recommandations. I’m an entrepreneur
driven to have fun creating successes with ambitious
digital companies.!
!
I’ll contribute passionately like a member of your
team and deliver clarity and results while inspiring
and empowering you and your team. It can be
workshops or ongoing mentoring, on-site or remotely. !

17. ABOUT ME
Bonjour ! I’m Thomas…

18. I believe in…
CHANGE
The only certainty in life
PLAY
The energy of creation
BEING YOU
Changes the world
TEAM
We thrive and come alive in tribes
WONDER
All problems end when
question begins
BOLD
The worst mistake is no mistake

19. I’m an entrepreneur and UX designer expert in e-commerce and conversion
rate optimization. Happy french living in Helsinki, I work/play with digital
businesses worldwide to boldly improve their profit and customer experience.!
!
I’ve been creating possibilities beyond limitations for 10 years in a digital
agency in France. With my disruptive perspective on UX and e-commerce, I
have contributed in millions of revenue to leading brands by aligning their
digital user experiences to their true essence.!
As a board member and the director of UX Design and Conversion
Optimisation teams, I have contributed to rise Altima as a top player on the
market with 230 talents internationally.!
!
In 2013, I decided to align and outcreate my own experience of life and leaped
into a transformative adventure with my wife and 3 sons to explore how to live
a conscious, authentic and joyful life. Passionate about challenging the status
quo, I’m driven by inspiring others to create the best version of their life.
E-Commerce Happiness Hacking
Team Empowerment
User Experience Design Conversion Optimization
Pragmatic Creativity
Public Speaking
Entrepreneurship
Gluten-free chocolate cake
About.me

20. +358 451 522 282 / ttonder@gmail.com
Connect : http://fi.linkedin.com/in/thomastonder
Thomas Tonder
Wonder Tonder Oy - Helsinki, Finland