How can healthcare organizations effectively use and manage services and the cloud? This presentation outlines: - Benefits you should expect; - Risks to manage; - Evaluating which managed services model fits best; - Common factors that lead to successful achievement of goals.

1. Moving Healthcare Applications to the Cloud
Important Considerations
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2. About The Speakers
Jim Archer
Jim has many years of executive leadership experience in identifying technology
and staffing solutions that run mission-critical applications for hospitals. He has
assisted hospitals through a transformation process that aligns technology and
application platforms with the hospital’s overall strategic plan.
Brian Symonds
Brian is a partner at TrustPoint Solutions, an advisory and consulting firm
focused on the technology and operational needs of healthcare provider IT
organizations. Over the last several years, Brian has led healthcare clients
through major transformations relative to IT infrastructure and technology
management as both consultant and interim CTO.
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3. First, a Level Set on Cloud
Cloud definitions vary.
According to Gartner:
“Cloud computing is a style of
computing where scalable and elastic
IT-related capabilities are provided
‘as a service’ to external customers
using Internet Technologies.”
Cloud Attributes
Service Based
Scalable & Elastic
Shared
Metered by Use
Internet Technologies
Source: Gartner
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4. Cloud Models
Private
Hybrid
Public
• Private: where
service access is
limited or the
customer has some
control/ ownership
of the service
implementation,
e.g., built by
enterprise IT
• Virtual private:
same as “private”
but replace
“enterprise IT” with
“third-party
provider”
• Policy-based and
coordinated service
provisioning, use
and management
across a mixture of
internal and
external cloud
services.
• When the customer
does not see the
implementation
behind the
boundary, and the
provider doesn’t
care who the
customer is, you
have a public cloud.
Source: Gartner, including http://blogs.gartner.com/thomas_bittman/2010/05/18/clarifying-private-cloud-computing/
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5. Benefits of Cloud Computing in Healthcare
Growth no longer restricted by “physical” infrastructure
Decrease critical project timelines (e.g. EHR, ICD-10)
Scalability, add additional users and applications quickly
Greater control over costs: opex vs. capex
Minimize operational errors that impact system availability
Reduce resources needed for steady state operations
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6. Common Uses of Cloud in Healthcare
• Downtime recovery processes
• Email
• Medical image archiving
• Medical record systems
• Personal health records
• Information sharing from outside sources (Medicare,
HIEs)
• Enterprise content storage
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7. Risks to Manage When Moving to the Cloud
• Security
• Compliance (HIPAA)
• Management of users
• Deployment of infrastructure
• Level of management required
• Service levels
• Downtime recovery
• Appropriate application deployment
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8. Advice from Healthcare Companies Using Cloud:
How to Evaluate Cloud Computing Solutions
Application expertise and support
Reliability, resiliency, future-proofing
Patient information security methods
HIPAA, regulatory compliance
Recovery downtime procedures
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9. Hospital Case Study: Problem/Challenge
• Turnover - high level resources
• Lack of back up and recovery procedures
• Imminent hardware and technical refreshes
• Mandate to reduce operating costs
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10. Results
» Identified $825,000 in cost savings in the first year
✚
» Reduction in Oracle licenses, maintenance, and no-cost version
upgrades
✚
» Approximately first year savings of $370,000 OPEX plus $250,000
CAPEX in savings from not having to do a hardware refresh
✚
» Ongoing net savings after first year realized at $450,000
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11. Velocity’s Approach to Ensuring Customers
Realize the Benefits of Cloud
Private Cloud Model
Secure, stable, high performance, dynamic
Unique Intellectual Property
greater transparency and control
Building-Block Architecture
optimized for applications, easily adapted
Economies of Scope, Scale
reduced cost and higher levels of service
Fully-Managed
frees IT to focus on customer service
Customer Experience Lifecycle
adapts service as customer needs change
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12. Velocity Contacts
Jim Archer
Vice President of Healthcare Solutions
Velocity Technology Solutions, Inc.
jim.archer@velocity.cc
678-427-2142
Brian Symonds
Partner
TrustPoint Solutions
bsymonds@trustpointsolutions.com
678-794-7810
866-638-2779 | velocity.cc
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