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Context detection and effects
on behavior
Elisa workshop on “Lifestyle Sensing and Behavioral
Analytics”, June 29th, 2012

Dr. Timo Smura, Dep. of Communications and Networking
(presented work by T. Soikkeli, J. Karikoski, H.-H. Jo, M. Karsai, et al.)




                                                                      timo.smura@aalto.fi
Outline

• Behavioral data collection in Aalto / Comnet
   – Multi-point measurements
   – Examples of data sets
   – Holistic view of service usage
• Ongoing work related to contexts and behavior
   –   Handset based measurements
   –   Location detection
   –   Context detection algorithms
   –   Context dependence of application and service usage
Behavioral data collection
Multi-point measurements
  Potential sources of digital behavioral data




Our data sources:

• Handset monitoring
  panels + questionnaires
• IP traffic measurements
• Web analytics systems
• Mobile operator
  accounting systems
Holistic view of service usage
Measurement points vs. service components




                                            Modified from: Smura, Kivi, Töyli 2009
Context detection and
effects on behavior
Handset-based measurements
Research process and data

•   Based on a software client installed to a panel of smartphones
•   Collects rich data about handset usage:
     –   What: Application, bearer
     –   Where: Base station cell IDs (hashed), WLAN SSID
     –   When: Time stamps
     –   How much: Time stamps, amount of generated traffic
•   Gives a detailed view of the usage patterns and behavior of panelists
     – All applications, also offline and WLAN usage
     – Location / context detection




                                                                 Source: Karikoski 2012
Handset-based measurements
Current focus areas
                                                        Shares of time and
1. Multi-channel communications                         usage per context

   services                                   17
                                                                     24
   – Diversification of communications                   29
                                              7
     channels (phone calls, SMS,              8                       8
     email, social media services)                       9
                                                                     12           Elsewhere
   – Effect of relationship type on                      12                       Other meaningful
     channel selection                                                            Office
                                                                                  Home
   – Mobile social phonebooks                 66                                  Abroad
                                                                     53
2. Location and context detection                        47

   –   Context detection algorithms
   –   Human behavior and time use in          2         3          3
       different locations and contexts    Share of Share of Share of
                                           total time sessions interaction
   –   Effects on usage: e.g., sessions,   spent (%)    (%)     time (%)

       applications / services
                                                             Sources: Karikoski & Soikkeli
Location detection based on cell ID




                                Source: Jo et al. 2012
Context detection algorithms
  Simplified version, not utilizing WLAN SSID data
A) Temporal boundaries for user’s trajectory in cells:   E) Criteria for assigning other contexts:




B) Duration, i.e., time spent by user in cell c:




C) ”Abroad” context determined by Mobile Network
Code (MNC)

D) For the cells in Finland, more detailed durations:




                                                                                       Sources: Soikkeli 2011, Jo et al. 2012
Application usage by context
Exemplary data from a single user during two days




                                                    Source: Jo et al. 2012
Context dependence of service usage
Fractions and intensities of service usage by context




                                                   Source: Jo et al. 2012
Conclusions (1/2)

• Aalto / Comnet collects rich data on mobile usage
   – Continues a series of measurements since 2005
   – Holistic view of mobile devices and services in Finland
• Each measurement methods has its pros and cons
   – Level of: Granularity, Coverage, Representativity
   – In terms of: Devices, Applications, Networks, Content
• Actors have different views to mobile usage and users
   – E.g., Device vendors vs. Operators vs. Content providers
   – Increasing value of user data induces competition
       • May lead to, e.g., traffic encryption, routing via own gateways
Conclusions (2/2)

• Data collected by current smartphones can be used to infer
  the context of people
   – Then use it as a variable to explain behavior
• By far, research has focused on developing and testing the
  technical algorithms for detecting the contexts
   – Demonstration of value with descriptive analysis of usage data
• Examples of statistical analyses on the effect of context on
  behavior are still rare
   – Typically based on survey-based studies and self-reported context
     and usage information
   – Ongoing / future work: combine existing theories and hypothesis-
     based statistical methods to the data collected in smartphone
     monitoring panels
References

• Soikkeli, T. (2011). The effect of context on smartphone
  usage sessions. M.Sc. Thesis.
• Karikoski, J., & Soikkeli, T. (In Press) Contextual usage
  patterns in smartphone communication
  services, Personal and Ubiquitous Computing.
• H.-H. Jo, M. Karsai, J. Karikoski, and K. Kaski,
  Spatiotemporal correlations of handset-based service
  usages, arXiv:1204.2169 (2012)
• Smura, T., Kivi, A., & Töyli, J. (2009). A Framework for
  Analysing the Usage of Mobile Services, info, vol. 11,
  no. 4, pp. 53-67.
Useful contacts in Aalto / Comnet

•   Project management:
     – Prof. Heikki Hämmäinen, Timo Smura
•   Researchers:
     – Handset-based measurements
         • Juuso Karikoski, Tapio Soikkeli
     – Mobile network traffic measurements
         • Antti Riikonen
     – Handset features and evolution
         • Timo Smura, Antti Riikonen
     – Web analytics –based research
         • Timo Smura
     – Bayesian Belief Networks –based analytics
         • Pekka Kekolahti
•   firstname.lastname@aalto.fi
•   http://momie.comnet.aalto.fi

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Context detection and effects on behavior

  • 1. Context detection and effects on behavior Elisa workshop on “Lifestyle Sensing and Behavioral Analytics”, June 29th, 2012 Dr. Timo Smura, Dep. of Communications and Networking (presented work by T. Soikkeli, J. Karikoski, H.-H. Jo, M. Karsai, et al.) timo.smura@aalto.fi
  • 2. Outline • Behavioral data collection in Aalto / Comnet – Multi-point measurements – Examples of data sets – Holistic view of service usage • Ongoing work related to contexts and behavior – Handset based measurements – Location detection – Context detection algorithms – Context dependence of application and service usage
  • 4. Multi-point measurements Potential sources of digital behavioral data Our data sources: • Handset monitoring panels + questionnaires • IP traffic measurements • Web analytics systems • Mobile operator accounting systems
  • 5. Holistic view of service usage Measurement points vs. service components Modified from: Smura, Kivi, Töyli 2009
  • 7. Handset-based measurements Research process and data • Based on a software client installed to a panel of smartphones • Collects rich data about handset usage: – What: Application, bearer – Where: Base station cell IDs (hashed), WLAN SSID – When: Time stamps – How much: Time stamps, amount of generated traffic • Gives a detailed view of the usage patterns and behavior of panelists – All applications, also offline and WLAN usage – Location / context detection Source: Karikoski 2012
  • 8. Handset-based measurements Current focus areas Shares of time and 1. Multi-channel communications usage per context services 17 24 – Diversification of communications 29 7 channels (phone calls, SMS, 8 8 email, social media services) 9 12 Elsewhere – Effect of relationship type on 12 Other meaningful channel selection Office Home – Mobile social phonebooks 66 Abroad 53 2. Location and context detection 47 – Context detection algorithms – Human behavior and time use in 2 3 3 different locations and contexts Share of Share of Share of total time sessions interaction – Effects on usage: e.g., sessions, spent (%) (%) time (%) applications / services Sources: Karikoski & Soikkeli
  • 9. Location detection based on cell ID Source: Jo et al. 2012
  • 10. Context detection algorithms Simplified version, not utilizing WLAN SSID data A) Temporal boundaries for user’s trajectory in cells: E) Criteria for assigning other contexts: B) Duration, i.e., time spent by user in cell c: C) ”Abroad” context determined by Mobile Network Code (MNC) D) For the cells in Finland, more detailed durations: Sources: Soikkeli 2011, Jo et al. 2012
  • 11. Application usage by context Exemplary data from a single user during two days Source: Jo et al. 2012
  • 12. Context dependence of service usage Fractions and intensities of service usage by context Source: Jo et al. 2012
  • 13. Conclusions (1/2) • Aalto / Comnet collects rich data on mobile usage – Continues a series of measurements since 2005 – Holistic view of mobile devices and services in Finland • Each measurement methods has its pros and cons – Level of: Granularity, Coverage, Representativity – In terms of: Devices, Applications, Networks, Content • Actors have different views to mobile usage and users – E.g., Device vendors vs. Operators vs. Content providers – Increasing value of user data induces competition • May lead to, e.g., traffic encryption, routing via own gateways
  • 14. Conclusions (2/2) • Data collected by current smartphones can be used to infer the context of people – Then use it as a variable to explain behavior • By far, research has focused on developing and testing the technical algorithms for detecting the contexts – Demonstration of value with descriptive analysis of usage data • Examples of statistical analyses on the effect of context on behavior are still rare – Typically based on survey-based studies and self-reported context and usage information – Ongoing / future work: combine existing theories and hypothesis- based statistical methods to the data collected in smartphone monitoring panels
  • 15. References • Soikkeli, T. (2011). The effect of context on smartphone usage sessions. M.Sc. Thesis. • Karikoski, J., & Soikkeli, T. (In Press) Contextual usage patterns in smartphone communication services, Personal and Ubiquitous Computing. • H.-H. Jo, M. Karsai, J. Karikoski, and K. Kaski, Spatiotemporal correlations of handset-based service usages, arXiv:1204.2169 (2012) • Smura, T., Kivi, A., & Töyli, J. (2009). A Framework for Analysing the Usage of Mobile Services, info, vol. 11, no. 4, pp. 53-67.
  • 16. Useful contacts in Aalto / Comnet • Project management: – Prof. Heikki Hämmäinen, Timo Smura • Researchers: – Handset-based measurements • Juuso Karikoski, Tapio Soikkeli – Mobile network traffic measurements • Antti Riikonen – Handset features and evolution • Timo Smura, Antti Riikonen – Web analytics –based research • Timo Smura – Bayesian Belief Networks –based analytics • Pekka Kekolahti • firstname.lastname@aalto.fi • http://momie.comnet.aalto.fi