11. Einstein
“We should take care not to make the
intellect our god. It has, of course,
powerful muscles, but no personality. It
cannot lead, it can only serve.”
20. Expert Opinion
“I view emotions as organizing
processes that enable
individuals to think and behave
adaptively. This perspective
can be contrasted with a more
traditional one that sees affect
as a disorganized interruption of
mental activity that must be
minimized and controlled.”
Peter Salovey,Ph.D., Chair of Psychology, Yale
University
Major Emotional Intelligence Researcher and
Theorist
22. Emotional Intelligence is a
collection of skills
• Self reflection
• Productive focus on relationships?
• Resilience when things do go the way
you want or intended
• EI = Logic and Emotions
23. Because it CAN be learned
•
•
•
•
Our EI can grow at any age
Learning EI starts early
Neuroplasticity of the brain?
SCARF?
24. Example of Emotional
Intelligence
• Aristotle: “Anyone can become angry –
that is easy. But to be angry with the
right person , to the right degree, at the
right time, for the right purpose, and in
the right way – that is not easy.”
25.
26. 1. Break into SCARF groups based on the biggest
concern identified in your assessment
2. Describe/characterize your domain
- What are your concerns or triggers?
3. Large group debrief
4. In domain groups discuss: How you reduce your
own sense of threat or increase your sense of
reward related to this domain
5. Debrief
27. Fairness study
• Fairness study
• Feeling free from bias, dishonesty, and
injustice
• An individual’s sense of fairness is
linked to personal values
30. EQ-i® 2.0 competencies
Total EQ
Self-Perception
Self-Expression
Interpersonal
Decision
Making
Stress
Management
Self-Regard
Emotional
Expression
Interpersonal
Relationships
Problem
Solving
Flexibility
SelfActualization
Assertiveness
Empathy
Reality Testing
Stress
Tolerance
Emotional SelfAwareness
Independence
Social
Responsibility
Impulse Control
Optimism
31. rosieFirst, Understand Habits
• Habits are hard to break
• Thought patterns can be changed
• Paying attention to things can rewire
habits
• Focus on what’s right, not what’s wrong
• Work at regulating your thinking
32. EI and Change
• VUCA World
• Volatile, uncertain, complex, ambiguous
• Requires VUCA leadership
• Lack of certainty = loss of control >
impacts status, fairness and
relationships
37. Another way to look at WellBeing
work
play
“Richest and fullest lives
attempt to achieve balance
between three realms:
work, love, play.”
love
Erik Erikson
Developmental Psychologist
Rich and full life
43. EI and Leadership
• Daniel Goleman (1998) pioneered the idea
that “the ability to recognize and understand
your moods, emotions, and drives, as well
as their effect on others,” was a hallmark of
effective leaders.
• High levels of self-awareness, long
acknowledged as contributing to individual
effectiveness and good leadership, also
correlate with corporate performance.
Korn/Ferry Institute 2013 A Better return on Self Awareness
45. Mood contagion & Optimism
•
So given, that our neurons are at work and we are reacting to the people that we work with
in many ways.
•
There’s a word for that and it’s mood contagion.
•
Joyce Bono was faculty at CSOM here at the University and is now at the U of Florida. She
studied mood contagion. She looked at the sharing of positive emotions in the work setting.
•
What do we do to build a positive mood contagion?
•
•
Positive connections increase the secretion of oxytocin in the brain
We have choices:
–
–
How do I build a positive mood for myself? How do I reinforce this?
How do I choose those I interact with? Are they positive? How do they contribute to
my mood?
47. rosiePractice ideas
• Practice giving yourself six seconds
• Focus on the positive
• Consider play; think of problems as
challenges
• Study what works for you – modes of
learning
• Make connections with positive others
• Celebrate accomplishments
• Practice choice -- choose what you pay
attention to and opt for positive reactions;
50. Individual Development Plan
• What do you want to start?
• What do you want to stop?
• What do you want to continue doing?
51. Resilience
• Resiliency is the ability to find the inner
strength to grow through a set-back,
challenge, or opportunity. Resiliency is
not about bouncing back from a
situation. It is about growing through it.
Resiliency is not about pain. It is about
possibility.
Be Resilient: by Eileen Mc???????
52. We can choose our response
• What is the situation?
• What am I focusing on? What am I not
going to put attention on?
• How do I feel and think about this?
• How am I going to consciously
respond?
53. rosieSelf Care
• It’s about energy
• Work at building resilience; have it
ready when you have challenges
• Exercise, yoga or meditation
• Stop ruminating – this builds negative
wiring. Schedule a time each day for it
and get over it
54. Rosie more self care
• Think about challenging situations
• What can you start doing, stop doing or
continue doing that will help the
situation and other similar situations
• Practice your one thing
• Give yourself a reward for following
through
55.
56. “When will we make the same
breakthroughs
in the way we relate to each
other,
as we have made in
technology?”
Theodore Zeldin, Philosopher
57.
58.
59.
60.
61.
62.
63.
64.
65.
66. Evaluation
• What was most helpful today?
or
• Share one of your insights or aha’s
• CCE evaluation