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MSE 618 Spring’12
                 Instructor: Prof. Jay Hamade

Group Members:
Amirfathi Morvarid
Dabade Shraddha
Glowaski Ryan
Kebede David
Ravan Doust Maryam
Schulte Anthony
Agenda



1.   Define Phase
2.   Measure Phase
3.   Analyze Phase
4.   Improve Phase
5.   Control Phase
6.   Conclusion
DEFINE PHASE

                        Problem Statement
     The sole customer of the Catapult 1000 Hamade Inc. has
     complained that the Catapult 1000 does not meet specifications
     100% of the time for the past 3 months. The issue is the projectile
     landing target accuracy. Upon impact, the Catapult 1000 needs to
     hit a target 60 inches away 100% of the time with an error of no
     greater than +/- 2 inches in any direction.

1.   What is wrong? Customer complaint
2.   Where it happened? Landing accuracy for the Catapult 1000
3.   When it occurred? Past 3 months
4.   To What extent? Can not hit the target 60 inches away 100% if the
     time with an error of no greater than+/- 2 inches in any direction
Problem Objective
Reduce the variations in the landing zone of the Catapult
1000 hardware from 60 inches to +/- 2 inches 100% of the
time within 10 weeks. If achieved Hamade Inc. will renew the
$1.5M contract.
SIPOC ANALYSIS

Purpose of SIPOC Analysis

  Define process boundaries
  Data collection points
  Clearly define the customer
  Identify source of problems
  Early detection of issues
SIPOC ANALYSIS

                                                      Customer
Suppliers     Inputs        Process    Outputs
                                                          s
  Hardware                             Validation:
  Suppliers   Blueprint               Quality, Cost
              Wooden           P
   Lumber     planks           R       Customer:      Hamade Inc:
  Suppliers   Screws           O        Product        Catapult
              Eye-hooks        C       (Catapult         1000
 Carpenters   Adhesive         E         1000)
              Tape             S
Maintenance   Saw                       Finance
                               S
              Drill                      Dept:
   Quality    Hammer                    Invoice
  Assurance   Bolts
              Nails                    Recycling
 Scheduling   Rubber band             Dept: Scrap
   Team
MEASURE PHASE


                 1st Run Failed:
                          Object shape
                          Operator style
                          Foil coverage
                          Catapult position



                           Gage R&R
                                         %Contribution
                Source          VarComp (of VarComp)
                Total Gage R&R     11.0574      43.02
                    Repeatability 10.6606       41.48
                    Reproducibility 0.3969       1.54
                       Operator      0.3969      1.54
                  Part-To-
                  Part-To-Part     14.6442      56.98
                 Total Variation 25.7016       100.00
2nd Run Success:
         Object selection
         Change operator
         Better foil coverage
         Secured catapult



              Gage R&R
                         %Contribution
Source          VarComp (of VarComp)
Total Gage R&R      3.6421      10.73
     Repeatability   2.4512      7.22
    Reproducibility 1.1908       3.51
       Operator      1.1908      3.51
  Part-To-
  Part-To-Part     30.2909      89.27
 Total Variation 33.9329       100.00
A given distribution is a
good fit if:
  The data points roughly
  follow a straight line
  The p-value is greater than
  0.05
Note: P-value :
0.841 > 0.05
Confidence Interval: 95%
Analysis is Acceptable
Data appears to follow a
normal distribution, use
of normal capability
analysis is justified
The Customer specifications
are the LSL & USL bounds (58
to 62 inches)
None of the measure were
between the specification
boundaries
Cpk > 1.3 is desirable for
capable system
Based on Performance, the
current system is not capable
System needs adjustment to
fit within specifications
Our objective range is
between 58-62 inches
Our metric average is 69.9
inches.
The data we collected are
way out of range
We have to do some
changes to improve the
outcome and bring the data
between USL and LSL
ANALYZE PHASE




             (Y’s)                  (Y’s)                (Y’s)             (Y’s)
             Cut                    Drilled              Partially         Side planks
             planks                 planks               fixed base




(X’s)                (X’s)                  (X’s)                (X’s)
Blue Print           Blueprint              Blueprint            Partially fixed base
Planks               Cut planks             Drilled planks       Blueprint
Saw                  Markings               Saw                  Fasteners
Tape                 Power drill            Tape                 Blueprint
Labor                Labor                  Labor                Labor
(Y’s)
                                                                       Catapult
              (Y’s)             (Y’s)               (Y’s)              ready to
                                                    Metal plate
              Support arm       Launch arm                             launch
                                                    with angle
                                                    markings




(X’s)               (X’s)              (X’s)                 (X’s)
Side planks         Support            Launch arm            Preassembled
Labor               arm                Hardware              catapult (with metal
Fasteners           Scoop                                    angle markings)

Blueprint           Fasteners                                Fasteners
                    Labor                                    Blueprint
                    Blueprint                                Pins
                    Hardware                                 Rubber
Machine                                   Environment
       •Elasticity (N)                           •Ambient Temperature (N)
       •Arm Breaking (N)                         •Humidity (N)
       •Wear & Tear (N)                          •Wind (N)
       •Loose Hardware (S)                       •Room Temperature (C)
       •Position of pins holding rubberband      •Insufficient light (C)
       (C)                                       •Lack of Space (N)
       •Vibrations (N)
       •Position of launching cup (C)
                                                                   Shooting
                                                                   Distance

Material                    Method                           People
•Wood (S)                   •Position of objects (C)         •Operators not paying
•Screws (S)                 •Position of fingers (C)         attention to details (N)
•Glue (S)                   •Angle of launching arm (C)      •Delay in reaction (N)
•Measuring Tape (S)         •Position of launching cup       •Inconsistent
•Objects (S)                (C)                              launching angle (N)
•Aluminum Foil (S)          •Angle of viewing (C)            •Inconsistent viewing
                            •Lack of training (C)            position (N)
                            •Height of shooting (C)
Current Controls
 Process Step/Input    Potential Failure Mode Potential Failure Effects   SEV     Potential Causes     OCC             Prevent               Detect            DET     RPN

                                                                      How                                                                                      How
                                                                                                        How
                                                                     sever                                          What are the existing controls and         well
                                           What is the impact on the                                   often
 What is the process                                                 is the                                        procedures (inspection and test) that       can
                     In what ways does the      Output Variables            What causes the input       does
  step/input under                                                   effect                                      prevent/detect either the Cause or Failure    you
                        input go wrong?    (Customer Requirements)              to go wrong?           cause
    investigation?                                                   to the                                                        Mode?                      detect
                                           or internal requirements?                                   of FM
                                                                     custo                                            Should include an SOP number.           cause
                                                                                                       occur?
                                                                      mer?                                                                                    or FM?




                                                                                                                Vendor pre-
Support Arm            Support Arm breaks    Catapult is inoperable       10    Low Quality Material     3      qualification, vendor    Material Sampling      7      210
                                                                                                                material certs




                                                                                                                Design Review,
                                             Inaccurate landing                 design errors,
Support Arm            Out of spec arm                                    10                             9      Fabrication machinery Quality checks            8      720
                                             distance                           manufacturing errors
                                                                                                                maintenance




                       Launch arm could                                                                         Vendor pre-
Launch Arm                                   Catapult is inoperable       10    Low Quality Material     3                               Material Sampling      7      210
                       break                                                                                    qualification



                                                                                      error in                      Design review,
                                             Inaccurate landing
Launch Arm             Out of spec arm                                    10       manufacturing,        8       calibrating tools and      Quality checks      8      640
                                             distance
                                                                                    design error                     quaity control

                                             Inaccurate landing
                                                                                manufacuring error,             calibrating tools and
Partially fixed-base   Out of spec base      distance, inoperable         10                             7                                  Quality checks      7      490
                                                                                base is warped                  quaity control
                                             catapult
Process Step/Input          Actions Recommended                Responsible              Actions Taken            SEV       OCC        DET       RPN


                                    What are the actions for                                What are the completed     How sever            How well
                                                                                                                                 How often
                                reducing the occurrence of the                               actions taken with the      is the             can you
 What is the process step/input                                Who is responsible for the                                        does cause
                                Cause, or improving detection?                            recalculated RPN? Be sure to effect to             detect
     under investigation?                                       recommended action?                                                of FM
                                  Should have actions only on                                  include completion          the              cause or
                                                                                                                                   occur?
                                   high RPN’s or easy fixes.                                       month/year.         customer?              FM?




                                                                                        Vendor Selection Criteria,
                                                                                        Created Purchasing Policy to
                               Certify Vendors, Cost Analysis
                                                                                        Mandate Material Certs, QA
Support Arm                    of Material, Develop Sampling Purchasing Dept, QA                                        10          3          2       60
                                                                                        selects on sample piece from
                               Test
                                                                                        received stock to verify
                                                                                        material quality




                                                                                        Held Review Meeting,
                               Review catapult design, verify
                                                                QA, Engineering Team,   Developed preventive
Support Arm                    out of fabrication machinery,                                                            10          3          2       60
                                                                Maintenance             maintenance schedule, update
                               update QA procedurers
                                                                                        QA procedures



                                                                                        Developed Vendor Selection
                               Certify Vendors, Cost Analysis Purchasing Department,
Launch Arm                                                                              Criteria, Analyzed Profit       10          3          3       90
                               of Material                    Accounting/Controller
                                                                                        Margins Vs Material Cost


                                  Review catapult design,          Engineering team,      Review meeting, develop
Launch Arm                       maintain equipment, refine        maintenance and      maintenace schedule, updated    10          4          2       80
                                     quality procedures             production, QA           quality procedures


                               maintain equipment, refine                               develop maintenace schedule,
Partially fixed-base                                            QA, Maintenance                                         10          2          3       60
                               quality procedures                                       updated quality procedures
IMPROVE PHASE



                         Based on
                this    chart,      we
                could       conclude
                that the only factor
                that      has        a
                significant     effect
                on     our      target
                distance     is    the
                base pin location.

                         All the rest
                of    the    factors,
                considering       the
                95%confidence do
                not     have     any
                significant    effect
                on the shooting
                distance.
If there is no
interaction
between       factors,
the lines will be
approximately
parallel.
In this case, the
strongest
interaction is the
support arm pin &
the      base     pin
location.
The       interaction
between           the
shooting pin arm
and the support pin
is the weakest
interaction.
•There is very little
difference in average
distance between the low
and high level of Shooting
Pin Arm location.

•There is very little
difference in average
distance between the low
and high level of Support
Arm Pin location.

•There is a substantial
difference in average
distance between the low
and high level of Base Pin
Location.
TARGET:
         58-62 inches

     1. To move pin on
     Support Arm from
63
63   position 3 to 1

     2. To move pin on
     Shooting Arm from
     position 1 to 3

     3. To move Pin on
     Base Arm from
     position 2 to 5
3.0




1.7



      4.46
Control Phase

                •The Customer
                specifications are the LSL
                & USL bounds (58 to 62
                inches)all of the
                measurements were
                between the specification
                boundaries.

                •Cpk > 1.3 is desirable for
                capable system based on
                performance, Cpk of the
                current system is 0.89
                which is a lot better than
                previous results but there
                is still place for further
                improvements.

                •Cp value = 0.91 which
                means that our system is
                operating at a 2.73 Sigma
                Level.
Normality Chart
                  •A given distribution is
                  a good fit if:
                         The data points
                       roughly follow a
                       straight line
                         The p-value is
                       greater than 0.05
                  •Note: P-value :
                          0.39 > 0.05
                  Confidence Interval: 95%
                  •Analysis is acceptable
                  Data appears to
                  follow a normal
                  distribution,
                  use of normal
                  capability analysis is
                  justified.
• Based on the I-MR chart
I-MR Charts   All the shooting distances
              are within the range.

              •The I data points in both
              the I chart & MR chart do
              not show a linear or
              parabolic pattern, so the
              individual points are
              random.

              •There is one point outside
              the bound of the MR chart,
              but this singular point does
              not indicate any issues
              with the system.

              • The Customers
              specifications are the LSL &
              USL bounds (58 to 62
              inches) all of the
              measurements were
              between the specification
              boundaries.
X bar-R Charts
                 •The X-bar chart shows
                 that this process is in
                 control and the points
                 appear to be random.

                 •The R-Chart also shows
                 that the process is in
                 control and most of the
                 points appear random.

                 •The first 4 data points
                 indicate a run. This
                 suggest that there was a
                 change but now the
                 system is stable.
Conclusion
 The DMAIC process of Six Sigma to bring an out of spec and out of control
catapult to within specifications and operate consistently.

Considerable reduction in process variation

Upon impact, the Catapult 1000 now hits a target 60 inches away 100% of
the time with an error of no greater than +/- 2 inches in any direction

The system improved drastically from Cpk= -.1.81 to Cpk= 0.89

Sigma level improvement from -5.43 to 2.67

Still room for continuing improvement as target should be at least 4 Sigma.
MSE 618 Spring’12 Catapult Project

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MSE 618 Spring’12 Catapult Project

  • 1. MSE 618 Spring’12 Instructor: Prof. Jay Hamade Group Members: Amirfathi Morvarid Dabade Shraddha Glowaski Ryan Kebede David Ravan Doust Maryam Schulte Anthony
  • 2. Agenda 1. Define Phase 2. Measure Phase 3. Analyze Phase 4. Improve Phase 5. Control Phase 6. Conclusion
  • 3. DEFINE PHASE Problem Statement The sole customer of the Catapult 1000 Hamade Inc. has complained that the Catapult 1000 does not meet specifications 100% of the time for the past 3 months. The issue is the projectile landing target accuracy. Upon impact, the Catapult 1000 needs to hit a target 60 inches away 100% of the time with an error of no greater than +/- 2 inches in any direction. 1. What is wrong? Customer complaint 2. Where it happened? Landing accuracy for the Catapult 1000 3. When it occurred? Past 3 months 4. To What extent? Can not hit the target 60 inches away 100% if the time with an error of no greater than+/- 2 inches in any direction
  • 4. Problem Objective Reduce the variations in the landing zone of the Catapult 1000 hardware from 60 inches to +/- 2 inches 100% of the time within 10 weeks. If achieved Hamade Inc. will renew the $1.5M contract.
  • 5. SIPOC ANALYSIS Purpose of SIPOC Analysis Define process boundaries Data collection points Clearly define the customer Identify source of problems Early detection of issues
  • 6. SIPOC ANALYSIS Customer Suppliers Inputs Process Outputs s Hardware Validation: Suppliers Blueprint Quality, Cost Wooden P Lumber planks R Customer: Hamade Inc: Suppliers Screws O Product Catapult Eye-hooks C (Catapult 1000 Carpenters Adhesive E 1000) Tape S Maintenance Saw Finance S Drill Dept: Quality Hammer Invoice Assurance Bolts Nails Recycling Scheduling Rubber band Dept: Scrap Team
  • 7. MEASURE PHASE 1st Run Failed: Object shape Operator style Foil coverage Catapult position Gage R&R %Contribution Source VarComp (of VarComp) Total Gage R&R 11.0574 43.02 Repeatability 10.6606 41.48 Reproducibility 0.3969 1.54 Operator 0.3969 1.54 Part-To- Part-To-Part 14.6442 56.98 Total Variation 25.7016 100.00
  • 8. 2nd Run Success: Object selection Change operator Better foil coverage Secured catapult Gage R&R %Contribution Source VarComp (of VarComp) Total Gage R&R 3.6421 10.73 Repeatability 2.4512 7.22 Reproducibility 1.1908 3.51 Operator 1.1908 3.51 Part-To- Part-To-Part 30.2909 89.27 Total Variation 33.9329 100.00
  • 9. A given distribution is a good fit if: The data points roughly follow a straight line The p-value is greater than 0.05 Note: P-value : 0.841 > 0.05 Confidence Interval: 95% Analysis is Acceptable Data appears to follow a normal distribution, use of normal capability analysis is justified
  • 10. The Customer specifications are the LSL & USL bounds (58 to 62 inches) None of the measure were between the specification boundaries Cpk > 1.3 is desirable for capable system Based on Performance, the current system is not capable System needs adjustment to fit within specifications
  • 11. Our objective range is between 58-62 inches Our metric average is 69.9 inches. The data we collected are way out of range We have to do some changes to improve the outcome and bring the data between USL and LSL
  • 12. ANALYZE PHASE (Y’s) (Y’s) (Y’s) (Y’s) Cut Drilled Partially Side planks planks planks fixed base (X’s) (X’s) (X’s) (X’s) Blue Print Blueprint Blueprint Partially fixed base Planks Cut planks Drilled planks Blueprint Saw Markings Saw Fasteners Tape Power drill Tape Blueprint Labor Labor Labor Labor
  • 13. (Y’s) Catapult (Y’s) (Y’s) (Y’s) ready to Metal plate Support arm Launch arm launch with angle markings (X’s) (X’s) (X’s) (X’s) Side planks Support Launch arm Preassembled Labor arm Hardware catapult (with metal Fasteners Scoop angle markings) Blueprint Fasteners Fasteners Labor Blueprint Blueprint Pins Hardware Rubber
  • 14. Machine Environment •Elasticity (N) •Ambient Temperature (N) •Arm Breaking (N) •Humidity (N) •Wear & Tear (N) •Wind (N) •Loose Hardware (S) •Room Temperature (C) •Position of pins holding rubberband •Insufficient light (C) (C) •Lack of Space (N) •Vibrations (N) •Position of launching cup (C) Shooting Distance Material Method People •Wood (S) •Position of objects (C) •Operators not paying •Screws (S) •Position of fingers (C) attention to details (N) •Glue (S) •Angle of launching arm (C) •Delay in reaction (N) •Measuring Tape (S) •Position of launching cup •Inconsistent •Objects (S) (C) launching angle (N) •Aluminum Foil (S) •Angle of viewing (C) •Inconsistent viewing •Lack of training (C) position (N) •Height of shooting (C)
  • 15.
  • 16.
  • 17.
  • 18. Current Controls Process Step/Input Potential Failure Mode Potential Failure Effects SEV Potential Causes OCC Prevent Detect DET RPN How How How sever What are the existing controls and well What is the impact on the often What is the process is the procedures (inspection and test) that can In what ways does the Output Variables What causes the input does step/input under effect prevent/detect either the Cause or Failure you input go wrong? (Customer Requirements) to go wrong? cause investigation? to the Mode? detect or internal requirements? of FM custo Should include an SOP number. cause occur? mer? or FM? Vendor pre- Support Arm Support Arm breaks Catapult is inoperable 10 Low Quality Material 3 qualification, vendor Material Sampling 7 210 material certs Design Review, Inaccurate landing design errors, Support Arm Out of spec arm 10 9 Fabrication machinery Quality checks 8 720 distance manufacturing errors maintenance Launch arm could Vendor pre- Launch Arm Catapult is inoperable 10 Low Quality Material 3 Material Sampling 7 210 break qualification error in Design review, Inaccurate landing Launch Arm Out of spec arm 10 manufacturing, 8 calibrating tools and Quality checks 8 640 distance design error quaity control Inaccurate landing manufacuring error, calibrating tools and Partially fixed-base Out of spec base distance, inoperable 10 7 Quality checks 7 490 base is warped quaity control catapult
  • 19. Process Step/Input Actions Recommended Responsible Actions Taken SEV OCC DET RPN What are the actions for What are the completed How sever How well How often reducing the occurrence of the actions taken with the is the can you What is the process step/input Who is responsible for the does cause Cause, or improving detection? recalculated RPN? Be sure to effect to detect under investigation? recommended action? of FM Should have actions only on include completion the cause or occur? high RPN’s or easy fixes. month/year. customer? FM? Vendor Selection Criteria, Created Purchasing Policy to Certify Vendors, Cost Analysis Mandate Material Certs, QA Support Arm of Material, Develop Sampling Purchasing Dept, QA 10 3 2 60 selects on sample piece from Test received stock to verify material quality Held Review Meeting, Review catapult design, verify QA, Engineering Team, Developed preventive Support Arm out of fabrication machinery, 10 3 2 60 Maintenance maintenance schedule, update update QA procedurers QA procedures Developed Vendor Selection Certify Vendors, Cost Analysis Purchasing Department, Launch Arm Criteria, Analyzed Profit 10 3 3 90 of Material Accounting/Controller Margins Vs Material Cost Review catapult design, Engineering team, Review meeting, develop Launch Arm maintain equipment, refine maintenance and maintenace schedule, updated 10 4 2 80 quality procedures production, QA quality procedures maintain equipment, refine develop maintenace schedule, Partially fixed-base QA, Maintenance 10 2 3 60 quality procedures updated quality procedures
  • 20. IMPROVE PHASE Based on this chart, we could conclude that the only factor that has a significant effect on our target distance is the base pin location. All the rest of the factors, considering the 95%confidence do not have any significant effect on the shooting distance.
  • 21. If there is no interaction between factors, the lines will be approximately parallel. In this case, the strongest interaction is the support arm pin & the base pin location. The interaction between the shooting pin arm and the support pin is the weakest interaction.
  • 22. •There is very little difference in average distance between the low and high level of Shooting Pin Arm location. •There is very little difference in average distance between the low and high level of Support Arm Pin location. •There is a substantial difference in average distance between the low and high level of Base Pin Location.
  • 23. TARGET: 58-62 inches 1. To move pin on Support Arm from 63 63 position 3 to 1 2. To move pin on Shooting Arm from position 1 to 3 3. To move Pin on Base Arm from position 2 to 5
  • 24. 3.0 1.7 4.46
  • 25. Control Phase •The Customer specifications are the LSL & USL bounds (58 to 62 inches)all of the measurements were between the specification boundaries. •Cpk > 1.3 is desirable for capable system based on performance, Cpk of the current system is 0.89 which is a lot better than previous results but there is still place for further improvements. •Cp value = 0.91 which means that our system is operating at a 2.73 Sigma Level.
  • 26. Normality Chart •A given distribution is a good fit if: The data points roughly follow a straight line The p-value is greater than 0.05 •Note: P-value : 0.39 > 0.05 Confidence Interval: 95% •Analysis is acceptable Data appears to follow a normal distribution, use of normal capability analysis is justified.
  • 27. • Based on the I-MR chart I-MR Charts All the shooting distances are within the range. •The I data points in both the I chart & MR chart do not show a linear or parabolic pattern, so the individual points are random. •There is one point outside the bound of the MR chart, but this singular point does not indicate any issues with the system. • The Customers specifications are the LSL & USL bounds (58 to 62 inches) all of the measurements were between the specification boundaries.
  • 28. X bar-R Charts •The X-bar chart shows that this process is in control and the points appear to be random. •The R-Chart also shows that the process is in control and most of the points appear random. •The first 4 data points indicate a run. This suggest that there was a change but now the system is stable.
  • 29. Conclusion The DMAIC process of Six Sigma to bring an out of spec and out of control catapult to within specifications and operate consistently. Considerable reduction in process variation Upon impact, the Catapult 1000 now hits a target 60 inches away 100% of the time with an error of no greater than +/- 2 inches in any direction The system improved drastically from Cpk= -.1.81 to Cpk= 0.89 Sigma level improvement from -5.43 to 2.67 Still room for continuing improvement as target should be at least 4 Sigma.