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The Evolution of the
           Price Comparison Sites
       Distributed eCommerce Conference
                   March 2013



Pierpaolo Zollo – Commercial Director Europe and International @ Kelkoo
Agenda
• The Evolution of the Price Comparison Sites:
  not only price matters

• Mobile Commerce is here: are we ready?

• Online and Offline Commerce: the convergence
From Price Comparison Sites to
Search Engines for Shopping online
Shopping Behaviour 10 years ago



  • High Street Commerce dominant



  • Online Commerce focused on price



  • Consumers behaviour not sophisticated
The Evolution




   “Price +3”:

   1)   Friends, others consumers and expert
   2)   Content is king
   3)   Availability (I want it now)
What friends are telling me influences my purchases
What friends are telling me influences my purchases
Content is king
Content is king
I want it now
From textual to visual shopping experience
Mobile Commerce is here:
    are we reeady?
Mobile Stats / Trends


• From 25 Bilion $ to 67 Bilion $ in 2015 in EU + US
    (Mobile Commerce Revenues prediction Bank of America)


• $10 billion in transaction volume from mobile devices in
  2012 for eBay

• Mobile sales exceeded 16 percent on Black Friday 2012, up
  from 9.8 percent in 2011 (IBM)

• Pinterest: 139 million visits in September 2012 vs 9.2 million
  in the same period last year

• One out of five Pinterest users purchased something they
  have pinned
Users accessing Kelkoo through mobile devices
We do not know what we are designing for anymore
Design an experience which covers all the devices
What Kelkoo is doing
What Kelkoo is doing
Retailers have to follow us at the same speed. Are we ready?



                                            m-site   no m-site
                                       IT        15%      85%
                                       ES        19%      81%
                                       DE        23%      77%
                                       SE        22%      78%
                                       FR        44%      56%
                                       UK        47%      53%
                                       NO        30%      70%
                                       DK        23%      77%
                                       NL        20%      80%
                                       BR        45%      55%




 *Kelkoo Top 100 customers x revenue
20
Go mobile and do mobile marketing



   •   Database of qualified users
   •   Dedicated CRM
   •   QR code on flyers or products shipped
   •   SMS initiatives
   •   Flash Sales
   •   …
Online and Offline Commerce:
     remove the barriers
The paradox: we are offline but always connected

 SoLoMo                                            I am looking for a
                  Hey, I found                       diving set. Any
                    a great                        recommendation
                   camera in                                ?
                   this store




                                                                           Got it! The
                                                                         cheapest price
                                                                        for the washing
                                                                           machine is
                                                                             online!
Social Local Mobile

                      info connected
                      to the physical
                      space around
                      us

 sharing info
 inside social
 networks

                       mobile
Thanks.
              Questions?

Pierpaolo Zollo
pierpaolo.zollo@kelkoo.com
+39 348 3990600
Skype: pierpaolo.zollo

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Kelkoo Atosho Conference March 2013

  • 1. The Evolution of the Price Comparison Sites Distributed eCommerce Conference March 2013 Pierpaolo Zollo – Commercial Director Europe and International @ Kelkoo
  • 2. Agenda • The Evolution of the Price Comparison Sites: not only price matters • Mobile Commerce is here: are we ready? • Online and Offline Commerce: the convergence
  • 3. From Price Comparison Sites to Search Engines for Shopping online
  • 4. Shopping Behaviour 10 years ago • High Street Commerce dominant • Online Commerce focused on price • Consumers behaviour not sophisticated
  • 5. The Evolution “Price +3”: 1) Friends, others consumers and expert 2) Content is king 3) Availability (I want it now)
  • 6. What friends are telling me influences my purchases
  • 7. What friends are telling me influences my purchases
  • 10. I want it now
  • 11. From textual to visual shopping experience
  • 12. Mobile Commerce is here: are we reeady?
  • 13. Mobile Stats / Trends • From 25 Bilion $ to 67 Bilion $ in 2015 in EU + US (Mobile Commerce Revenues prediction Bank of America) • $10 billion in transaction volume from mobile devices in 2012 for eBay • Mobile sales exceeded 16 percent on Black Friday 2012, up from 9.8 percent in 2011 (IBM) • Pinterest: 139 million visits in September 2012 vs 9.2 million in the same period last year • One out of five Pinterest users purchased something they have pinned
  • 14. Users accessing Kelkoo through mobile devices
  • 15. We do not know what we are designing for anymore
  • 16. Design an experience which covers all the devices
  • 17. What Kelkoo is doing
  • 18. What Kelkoo is doing
  • 19. Retailers have to follow us at the same speed. Are we ready? m-site no m-site IT 15% 85% ES 19% 81% DE 23% 77% SE 22% 78% FR 44% 56% UK 47% 53% NO 30% 70% DK 23% 77% NL 20% 80% BR 45% 55% *Kelkoo Top 100 customers x revenue
  • 20. 20
  • 21.
  • 22. Go mobile and do mobile marketing • Database of qualified users • Dedicated CRM • QR code on flyers or products shipped • SMS initiatives • Flash Sales • …
  • 23. Online and Offline Commerce: remove the barriers
  • 24. The paradox: we are offline but always connected SoLoMo I am looking for a Hey, I found diving set. Any a great recommendation camera in ? this store Got it! The cheapest price for the washing machine is online!
  • 25. Social Local Mobile info connected to the physical space around us sharing info inside social networks mobile
  • 26. Thanks. Questions? Pierpaolo Zollo pierpaolo.zollo@kelkoo.com +39 348 3990600 Skype: pierpaolo.zollo