Tired of the poor customer service, horrible communication and archiac business practices of property management companies? So were we - and that is why First Light Property Management, Inc was formed. Innovation, Customer Service and Efficiency are at the center of everything we do.

1. The key to making your investment
properties work for you
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

2. Our Goal
First Light Property Management, Inc. is committed to
working with our Clients to ensure the financial well-
being of the properties; achieve the goals set forth by
its managing members; and to ensure absolute
transparency in day-to-day operations. We will work
with our Owners to understand the unique qualities of
each building and provide the required high level of
customer service, creativity, and communication.
We want to be a partner in the success of the
portfolio– not just another vendor.
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

3. Why First Light?
Customized Property Management Solutions:
First Light Property Management, Inc. is a leading Los Angeles full service property
management company, providing professional, high-quality, affordable management services
for a wide variety of property types. Our services are customized for each property in order to
meet the needs of the client, to provide the best possible solutions to existing issues, and to
take all necessary actions to prevent and/or remedy future issues. Each of our clients has
different management needs and we take pride in providing flexible solutions to meet those needs
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

4. Why First Light…
Online Applications and Rent Payment
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

5. Why First Light…
Online Maintenance Requests
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

6. Why First Light…
Individualized Owner’s Portal
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

7. Services
Qualified Management Professionals
• Over 30 years of real estate and property management experience
• A+ Rating from the Better Business Bureau
• Trained client representatives available 7-days a week and all holidays
• Project Management Professional (PMP) Credential
Comprehensive and Transparent Financial Services
• Work with Owners to increase cash flow and decrease costs
• Online tenant rent collection
• Annual insurance coordination
• Billing and collections
• Vendor payments
• Yearly budget creation and analysis
• Customizable, on-line financial reports available 24/7
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

8. Services (cont)
Operations and Maintenance
• 24-hour emergency repair hot line
• Vendor screening and re-bidding of maintenance contracts
• Submission of maintenance requests through multiple channels (online, fax or mail)
• Proactive property inspections
• Ongoing maintenance coordination with Owners via online Work Order System
• Certified Project Management of Large Scale Renovations
Aggressive leasing & vacancy marketing
• List vacancies on First Light Property Management’s website
• Post vacancies on all major online mediums (Craigslist, Move.com, Rent.com,
Apartments.com, Trulia.com, etc)
• Create walk through videos of model units and advertise on YouTube.com
• Expert leasing agents who know the importance of quick, thorough follow up.
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com

9. Worry – Free Process
Vendors
Rent/Cash
Receipts
Maintenance
Requests
First Light
Unit Turn Over Info Property • Financial
Reports
Owner
Payroll & Vendor
Invoices
Manageme • Cash s
nt Distributions
Vacancy Info
Property Info
Property
Managers
First Light Property Management, Inc. | 888-773-7573 | FirstLightPM.com