1. june 22 - ch. 3 and 6
✦ quiz
✦ why do people join groups?
✦ how do people act in
groups?
✦ why do people stay in
groups?
✦ brainstorm for topics

2. why do people join groups?
✦ member needs
✦ maslow’s hierarchy
✦ rank basic needs
✦ each need must be
fulfilled before
moving to the next
✦ can be individual
needs or group
needs

3. why do people join groups?
✦ member needs
✦ schutz theory
✦ fundamental
interpersonal
relationship
orientation (FIRO)
✦ inclusion, control,
affection

4. how do people act in groups?
✦ member roles
✦ task - behaviors used
to achieve goal
✦ initiator, information
seeker, coordinator/
chairperson,
information giver,
opinion seeker/giver,
clarifier, evaluator,
energizer,
technician, recorder

5. how do people act in groups?
✦ member roles
✦ maintenance -
behaviors used to
encourage relationships
✦ encourager,
harmonizer,
compromiser,
tension releaser,
gatekeeper,
teamworker

6. how do people act in groups?
✦ member roles
✦ self-centered -
behaviors that center
around individual
needs rather than
group needs
✦ blocker, recognition
seeker, clown,
deserter, confessor,
special interest
pleader

7. how do people act in groups?
✦ member confidence
✦ communication
apprehension -
individuals level of fear
associated with
communication with
others - either in
presentation format or
conversation format

8. how do people act in groups?
✦ member confidence
✦ communication
apprehension
✦ know that you are not
alone
✦ be well prepared + relaxed
✦ learn communication skills
✦ think positively
✦ visualize success

9. how do people act in groups?
✦ member confidence
✦ communication
apprehension
✦ provide supportive and
constructive feedback
✦ encourage and include
anxious members
✦ stop talking

10. how do people act in groups?
✦ member assertiveness
✦ speaking up and acting in
your own interests without
denying rights/interests of
others

11. how do people act in groups?
✦ member assertiveness
✦ prepare for meetings
✦ ask for time to speak at
meetings
✦ express opinions, thoughts
and feelings clearly
✦ maintain direct eye contact
✦ posture is alert and focused
✦ speak expressively

12. how do people act in groups?
✦ member assertiveness
✦ passivity - non participating
group members because of
comm app.
✦ aggressiveness - members act
in self interest at expense of
others
✦ passive-aggressive -
undermine group members
behind their backs, rarely
follow through with
promises

13. why do people stay in groups?
✦ role of motivation
✦ provides inspiration,
incentives, and reasons
that move group
members to work
together to achieve
common goal

14. why do people stay in groups?
✦ member motivation
✦ maslow’s hierarchy
✦ satisfiers /
motivators
✦ schutz’s FIRO

15. why do people stay in groups?
✦ group motivation
✦ sense of
meaningfulness
✦ work toward
meaningful and
achievable goals
✦ need feedback

16. why do people stay in groups?
✦ group motivation
✦ sense of choice
✦ strategies for
achieving goal
✦ each member knows
responsibilities,
expectations
✦ each member should
have equal power of
choice

17. why do people stay in groups?
✦ group motivation
✦ sense of competence
✦ competent group
members who are
ready, willing and
able to perform tasks
✦ recognition and
praise is helpful

18. why do people stay in groups?
✦ group motivation
✦ sense of progress
✦ need structure, sub-
deadlines to measure
progress

19. why do people stay in groups?
✦ assessment and feedback
✦ assessment: mechanism
for monitoring group
progress / way of
determining whether a
group has achieved
goals

20. why do people stay in groups?
✦ assessment and feedback
✦ controlling feedback -
tells people what to do
✦ informational feedback
- tells people how
they’re doing
✦ ‘it’ vs. ‘you’ statements
✦ reprimands

21. why do people stay in groups?
✦ rewards
✦ extrinsic - from
environment (external
to group)
✦ intrinsic - from within
(internal to group)

22. why do people stay in groups?
✦ rewards
✦ how to be objective
✦ fair
✦ equitable
✦ competitive
✦ appropriate

23. why do people stay in groups?
✦ rewards
✦ effective rewards
✦ personal recognition
✦ material
compensation

24. why do people stay in groups?
✦ punishment
✦ demotivation tool

25. how to brainstorm for topics
✦ start with clear idea, think for
few minutes before starting
✦ assign someone to write down
all ideas - try to make them all
visible to everyone
✦ go for quota
✦ encourage creativity
✦ all input - no putdown
✦ build on ideas / jump around