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Market Evolution
   Overview

September 2007
About Us

 Market information and advisory
company

 Blend of senior marketing and research
experience

  Focused on the intersection of personal
technology and business

 Multi-country studies, quantitatively
and qualitatively by internet, telephone,
and face-to-face.

  Please see www.marketevolution.co.uk
for biogs.




                                 Market Evolution
Brands we work with

International blue chip media brands


Brands right on ‘edge’ of convergence




                          Market Evolution
Our approach
  Brands need to place the consumer at the heart of
the business (before the competition do)

 Specialist online (web & wap) research techniques
are our principle route to consumer insight

 Connect consumers with brands

 Consumer first (not brand) approach

 Understand and monitor the realities of consumer
behaviour and attitudes

 Special focus on intersection of the consumer,
personal technology and business

 Clear and actionable findings

 Demonstrative value across the business



                                       Market Evolution
How we do what we do

 Enable a conversation between customer and brands
  • Regular
  • Using digital channels (Online & WAP)
  • Fast and flexible
  • Without geographic boundaries
  • No size limit

 Conversation takes place online or over WAP and uses
 our own technology – Veracity

 We build a panel of consumers exclusively for our clients



                        Market Evolution
What is Online Panel Insight

 A panel is a community of people assembled online for
 research purposes.


 Participants have agreed to take part in online dialogue
 and are prepared to share their attitudes, opinions and
 behaviour.


 Through Veracity, our online survey and panel
 management software, we enable a real conversation
 between consumers and brands.



                               Market Evolution
Veracity - enabling consumer conversation


                                     Brands listen
                 Consumers talk
                                     to consumers
                  to each other




                                      Brands talk
                   Consumers
                                     to consumers
                  talk to brands




Dynamic Community of your Customers
             Market Evolution
The Benefits of Online Panel Insight
 Specialist coverage

 Cost efficient

 With the additional benefits of speed and flexibility, surveys can be designed, served, analysed
 and insight actioned within days rather than weeks

 High response rate

 Demographically balanced and statistically representative of the general national population

 High accuracy

 No need to collect demographic information during the survey (the data has been collected
 during the panel design process)

 Supports regular consumer dialogue and consistent follow-up analysis of virtually the same
 sample

 Allows incorporation of multi media effects and objects (pictures, movies, etc.)

 Data analyzed by industry experts and a senior cross sector board of advisors

                                        Market Evolution
Market Evolution
Insight Services
Our Insight
We offer a range of insight from custom to syndicate to suit
client and budget needs:

                                  Custom
                                   Client
                                 Research



                          Closed Insight Products




                         Syndicated Insight products




                                 Market Evolution
Telegraph Media Group – a custom insight Client


                                       Engaged community of 30,000 Daily
                                      and Sunday Telegraph readers

                                        10 surveys per month

                                        Providing a range of valuable insight
                                      - Ad sales, product satisfaction, brand
                                      perception, NPD, marketing
                                      effectiveness etc.

                                        40-50% participant rates per survey




                            Market Evolution
Eyeball entertainment – a closed insight product

                                      Consumer insight into the
                                     entertainment industry

                                      Impact of digital personal technology
                                     on how consumers entertain themselves

                                       Consequences for entertainment
                                     business of growth of personal
                                     technology

                                       Mobile, music, film, video, tv etc

                                      Community of 3,000 under 45 year old
                                     consumers

                                       Monthly in UK


                            Market Evolution
Periscope – a syndicated insight product

 Consumer insight into
consumers’ digital lifestyles

 Monitors the impact of
personal technology on
business

 Community of 3,000
consumers

 Multi-client syndicated report

 Monthly

 UK
                                Market Evolution
Examples of our recent insight

      Mobile usage in UK
Mobile 2.0
           Periscope
                             Survey Highlights




                   Periscope is a monthly online monitor of consumers digital
                                                 lifestyles.




                                                                     3,000
                            Periscope insight community is made up of
           consumers in the UK and is representative of UK population.




                                  Market Evolution
26.07.07
Mobile 2.0
                 Periscope

                                                              Highlights
                                                   Survey


                                                                                                                                                           8% do their banking on their
                               spend per                               5% will definitely consider buying an
              Average mobile
                                                                                                                                                           mobile.
                                                                                                                  iPhone.
              month is £20.05                                          Apple
                                                                                                                                                           24% would like to.
                                                   handset
                       Nokia is the most popular
                       manufacturer
                                                                                                                                        45% are downloading fewer ringtones
                                                                                                                                                           than a year ago
                 30% have been shocked
                                                                                                                                  usage
                                                             Capability versus actual
                   by the size of their
                 phone bill
                                                                                                   P la y ga m e s
                                                                       S e nd pic t ure m e s s a ge s ( M M S )


                       have internet
  Just 2% of mobiles
                                                                                           Int e rne t bro ws ing

                                                                                           D o wnlo a d ga m e s


   telephony, such as Skype
                                                              S e nd f ile s o r m e s s a ge s v ia B lue t o o t h

                                                                                            M us ic do wnlo a d

                                                                                                                                                                        37% are
                                                                                                            E m a il
                                                       D o wnlo a d f ile s o r m e s s a ge s v ia B lue t o o t h

                                                                                                                                                                        texting more
                                                                                             Lis t e n t o m us ic
                                                                                             V ide o do wnlo a d

              25% they are interested in being able
                                                                                                                                                                               ever
                                                                                                                                                Used by panelist
                                                                                                 V ide o c a lling

                                                                                                                                                                        than
                                                                                                                                                Phone capable
                                                                                                      Wa tc h T V

                                    flying
              to send texts while                                                                  D o n' t k no w

                                                                                                                       0%   20%   40%     60%      80%       100%


11% are using their phones to browse
                                                                    30% plan to buy a new
Social Networking sites.                                            phone                                                                                                    popular
                                                                                                                                                          O2 is the most
                                                                                                                                                                           network
               Another 18% want to.                                 in the next 6 months

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Market Evolution Creds

  • 1. Market Evolution Overview September 2007
  • 2. About Us Market information and advisory company Blend of senior marketing and research experience Focused on the intersection of personal technology and business Multi-country studies, quantitatively and qualitatively by internet, telephone, and face-to-face. Please see www.marketevolution.co.uk for biogs. Market Evolution
  • 3. Brands we work with International blue chip media brands Brands right on ‘edge’ of convergence Market Evolution
  • 4. Our approach Brands need to place the consumer at the heart of the business (before the competition do) Specialist online (web & wap) research techniques are our principle route to consumer insight Connect consumers with brands Consumer first (not brand) approach Understand and monitor the realities of consumer behaviour and attitudes Special focus on intersection of the consumer, personal technology and business Clear and actionable findings Demonstrative value across the business Market Evolution
  • 5. How we do what we do Enable a conversation between customer and brands • Regular • Using digital channels (Online & WAP) • Fast and flexible • Without geographic boundaries • No size limit Conversation takes place online or over WAP and uses our own technology – Veracity We build a panel of consumers exclusively for our clients Market Evolution
  • 6. What is Online Panel Insight A panel is a community of people assembled online for research purposes. Participants have agreed to take part in online dialogue and are prepared to share their attitudes, opinions and behaviour. Through Veracity, our online survey and panel management software, we enable a real conversation between consumers and brands. Market Evolution
  • 7. Veracity - enabling consumer conversation Brands listen Consumers talk to consumers to each other Brands talk Consumers to consumers talk to brands Dynamic Community of your Customers Market Evolution
  • 8. The Benefits of Online Panel Insight Specialist coverage Cost efficient With the additional benefits of speed and flexibility, surveys can be designed, served, analysed and insight actioned within days rather than weeks High response rate Demographically balanced and statistically representative of the general national population High accuracy No need to collect demographic information during the survey (the data has been collected during the panel design process) Supports regular consumer dialogue and consistent follow-up analysis of virtually the same sample Allows incorporation of multi media effects and objects (pictures, movies, etc.) Data analyzed by industry experts and a senior cross sector board of advisors Market Evolution
  • 10. Our Insight We offer a range of insight from custom to syndicate to suit client and budget needs: Custom Client Research Closed Insight Products Syndicated Insight products Market Evolution
  • 11. Telegraph Media Group – a custom insight Client Engaged community of 30,000 Daily and Sunday Telegraph readers 10 surveys per month Providing a range of valuable insight - Ad sales, product satisfaction, brand perception, NPD, marketing effectiveness etc. 40-50% participant rates per survey Market Evolution
  • 12. Eyeball entertainment – a closed insight product Consumer insight into the entertainment industry Impact of digital personal technology on how consumers entertain themselves Consequences for entertainment business of growth of personal technology Mobile, music, film, video, tv etc Community of 3,000 under 45 year old consumers Monthly in UK Market Evolution
  • 13. Periscope – a syndicated insight product Consumer insight into consumers’ digital lifestyles Monitors the impact of personal technology on business Community of 3,000 consumers Multi-client syndicated report Monthly UK Market Evolution
  • 14. Examples of our recent insight Mobile usage in UK
  • 15. Mobile 2.0 Periscope Survey Highlights Periscope is a monthly online monitor of consumers digital lifestyles. 3,000 Periscope insight community is made up of consumers in the UK and is representative of UK population. Market Evolution 26.07.07
  • 16. Mobile 2.0 Periscope Highlights Survey 8% do their banking on their spend per 5% will definitely consider buying an Average mobile mobile. iPhone. month is £20.05 Apple 24% would like to. handset Nokia is the most popular manufacturer 45% are downloading fewer ringtones than a year ago 30% have been shocked usage Capability versus actual by the size of their phone bill P la y ga m e s S e nd pic t ure m e s s a ge s ( M M S ) have internet Just 2% of mobiles Int e rne t bro ws ing D o wnlo a d ga m e s telephony, such as Skype S e nd f ile s o r m e s s a ge s v ia B lue t o o t h M us ic do wnlo a d 37% are E m a il D o wnlo a d f ile s o r m e s s a ge s v ia B lue t o o t h texting more Lis t e n t o m us ic V ide o do wnlo a d 25% they are interested in being able ever Used by panelist V ide o c a lling than Phone capable Wa tc h T V flying to send texts while D o n' t k no w 0% 20% 40% 60% 80% 100% 11% are using their phones to browse 30% plan to buy a new Social Networking sites. phone popular O2 is the most network Another 18% want to. in the next 6 months