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Social Media Campaigning & Fairtrade
Make Fruit Fair




                                           Introduction




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                  Agenda
            Introductions & aims for the session

                                 Social media toolbox
                     Flickr;YouTube; Twitter; Facebook; LinkedIn;
                              SlideShare; NetVibes; etc.

                           Approaches and analytics

                                   Planning for action

           Choose the mix of presentation; hands on; discussions etc.
                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                Mapping current social media use
       UK              France                 Germany                              Czechoslovakia
                                   YouTube 7,900 views
                   Facebook                                                                   Facebook
                      173                                                                        230
                                                                                                (w/ landing page)
                      Twitter
                        194
                        (Klout: 34 / 93)



                                           Flickr Photos

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                     Why Social Media for Social Change?


                                       Network & influence

                                  Engage new Audiences

                                   Empower supporters
                                   to amplify your message



NETWORK ENGAGE EMPOWER

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




              Conversion, conversion, conversion




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                       What’s the journey?




                                                                       Action                     Change




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                        Social media toolbox




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                             Dashboards




                                  Keep track of your campaigning...

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                                   Photos




NETWORK ENGAGE EMPOWER

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




 Tell stories                                       Share                                        Gather




   Adding Narratives
                                             Creative Commons                                      Groups
   Social Media News                          Mobile & real-time
                                                                                              Competitions
         Release                                    media
                                                                                           http://www.flickr.com/search/
       http://pressitt.com/                   http://creativecommons.org                         groups/?q=bananas

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                           Communities and cultures
                                The Internet supports a very long tail...




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                     Video




                                   http://www.youtube.com/watch?v=4k_WfIBbcws

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                     Video




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                  Blips                                                             Clips




              Creative                                                    Documentaries




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                       YouTube annotations




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                 Getting a video seen...



                                                                      TubeMogul allows you to upload
                                                                      once, but distribute video across
                                                                      many different video sharing sites.

                                                                        It provides detailed analytics on
                                                                         video views across those sites.




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                           Creating buzz

                                              Using buzz




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                                  Twitter
                                                       140 characters

                                                       @ messages

                                                       D - Direct messages

                                                       # - Hashtags

                                                       Tweetdeck

                                                       Twitpic
                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                       Social Networks
                                           Facebook




            Profiles                    Groups                         Pages                        Apps




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                       Social Networks
                                           Facebook




    What makes for good Facebook engagement?
                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                       Social Networks
                                           Facebook




  Taking Facebook to your own sites and spaces...
                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                       Social Networks
                                            LinkedIn




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                              Other tools



           Social reporting                                                         Storytelling




               Slidesharing                                                              Mobile



                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                   Don’t forget e-mail




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                          Segmentation




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys




                                        Welcome: Help us make fruit fair
                                        The chances are you found this page from our Twitter profile. Thanks for stopping by.

                                        Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on
                                        the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture
                                        into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

                                        If you want to find out more us:
                                           - Read more on the About The Campaign Page
                                           - Watch our Campaign Video on YouTube (and share it with your friends!)
                                           - etc.

                                        We look forward to interacting with you on Twitter and other places through the campaign.




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys


                                                                               Welcome: Help us make fruit fair
                                                                               The chances are you found this page from our Twitter profile. Thanks for stopping by.

                                                                               Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on
                                                                               the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture
                                                                               into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

                                                                               If you want to find out more us:
                                                                                  - Read more on the About The Campaign Page
                                                                                  - Watch our Campaign Video on YouTube (and share it with your friends!)
                                                                                  - etc.

                                                                               We look forward to interacting with you on Twitter and other places through the campaign.




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys


                                                                               Welcome: Help us make fruit fair
                                                                               The chances are you found this page from our Twitter profile. Thanks for stopping by.

                                                                               Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on
                                                                               the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture
                                                                               into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

                                                                               If you want to find out more us:
                                                                                  - Read more on the About The Campaign Page
                                                                                  - Watch our Campaign Video on YouTube (and share it with your friends!)
                                                                                  - etc.

                                                                               We look forward to interacting with you on Twitter and other places through the campaign.




                                                                                                                                      Now...

             Start                                     Action
                                                                                                                         We could...

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair


                          Simple approach:
                    Welcome pages & supporter journeys


                                                                               Welcome: Help us make fruit fair
                                                                               The chances are you found this page from our Twitter profile. Thanks for stopping by.

                                                                               Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on
                                                                               the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture
                                                                               into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

                                                                               If you want to find out more us:
                                                                                  - Read more on the About The Campaign Page
                                                                                  - Watch our Campaign Video on YouTube (and share it with your friends!)
                                                                                  - etc.

                                                                               We look forward to interacting with you on Twitter and other places through the campaign.




                                                                                                                                   Thanks
                                                                                                                                   Now...
                                                                                                                                   message
                                                     E-mail
     VisitStart
           website                                   Action
                                                    Subscribe
                                                                                                                     We could...
                                                                                                                    Promote Video

                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                  Advanced approach



                                           Of 45 self-selected organisations
                                           surveyed in 2009




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                  Advanced approach




          CRM                              Of 45 self-selected organisations
                                           surveyed in 2009

Split testing

Custom lists




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                Analytics




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                       bit.ly




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                            google analytics




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                                   Video analytics:YouTube




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                       Twitter analytics: Klout




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair



                         Sentiment analysis: SocialMention




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                          Key learning...




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
Social Media Campaigning & Fairtrade
Make Fruit Fair




                                                      Q&A




                                   Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011

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Make Fruit Fair - Social Media & Campaiging

  • 1. Social Media Campaigning & Fairtrade Make Fruit Fair Introduction Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 2. Social Media Campaigning & Fairtrade Make Fruit Fair Agenda Introductions & aims for the session Social media toolbox Flickr;YouTube; Twitter; Facebook; LinkedIn; SlideShare; NetVibes; etc. Approaches and analytics Planning for action Choose the mix of presentation; hands on; discussions etc. Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 3. Social Media Campaigning & Fairtrade Make Fruit Fair Mapping current social media use UK France Germany Czechoslovakia YouTube 7,900 views Facebook Facebook 173 230 (w/ landing page) Twitter 194 (Klout: 34 / 93) Flickr Photos Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 4. Social Media Campaigning & Fairtrade Make Fruit Fair Why Social Media for Social Change? Network & influence Engage new Audiences Empower supporters to amplify your message NETWORK ENGAGE EMPOWER Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 5. Social Media Campaigning & Fairtrade Make Fruit Fair Conversion, conversion, conversion Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 6. Social Media Campaigning & Fairtrade Make Fruit Fair What’s the journey? Action Change Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 7. Social Media Campaigning & Fairtrade Make Fruit Fair Social media toolbox Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 8. Social Media Campaigning & Fairtrade Make Fruit Fair Dashboards Keep track of your campaigning... Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 9. Social Media Campaigning & Fairtrade Make Fruit Fair Photos NETWORK ENGAGE EMPOWER Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 10. Social Media Campaigning & Fairtrade Make Fruit Fair Tell stories Share Gather Adding Narratives Creative Commons Groups Social Media News Mobile & real-time Competitions Release media http://www.flickr.com/search/ http://pressitt.com/ http://creativecommons.org groups/?q=bananas Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 11. Social Media Campaigning & Fairtrade Make Fruit Fair Communities and cultures The Internet supports a very long tail... Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 12. Social Media Campaigning & Fairtrade Make Fruit Fair Video http://www.youtube.com/watch?v=4k_WfIBbcws Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 13. Social Media Campaigning & Fairtrade Make Fruit Fair Video Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 14. Social Media Campaigning & Fairtrade Make Fruit Fair Blips Clips Creative Documentaries Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 15. Social Media Campaigning & Fairtrade Make Fruit Fair YouTube annotations Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 16. Social Media Campaigning & Fairtrade Make Fruit Fair Getting a video seen... TubeMogul allows you to upload once, but distribute video across many different video sharing sites. It provides detailed analytics on video views across those sites. Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 17. Social Media Campaigning & Fairtrade Make Fruit Fair Creating buzz Using buzz Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 18. Social Media Campaigning & Fairtrade Make Fruit Fair Twitter 140 characters @ messages D - Direct messages # - Hashtags Tweetdeck Twitpic Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 19. Social Media Campaigning & Fairtrade Make Fruit Fair Social Networks Facebook Profiles Groups Pages Apps Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 20. Social Media Campaigning & Fairtrade Make Fruit Fair Social Networks Facebook What makes for good Facebook engagement? Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 21. Social Media Campaigning & Fairtrade Make Fruit Fair Social Networks Facebook Taking Facebook to your own sites and spaces... Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 22. Social Media Campaigning & Fairtrade Make Fruit Fair Social Networks LinkedIn Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 23. Social Media Campaigning & Fairtrade Make Fruit Fair Other tools Social reporting Storytelling Slidesharing Mobile Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 24. Social Media Campaigning & Fairtrade Make Fruit Fair Don’t forget e-mail Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 25. Social Media Campaigning & Fairtrade Make Fruit Fair Segmentation Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 26. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 27. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 28. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 29. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 30. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 31. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 32. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Welcome: Help us make fruit fair The chances are you found this page from our Twitter profile. Thanks for stopping by. Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below. If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc. We look forward to interacting with you on Twitter and other places through the campaign. Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 33. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Welcome: Help us make fruit fair The chances are you found this page from our Twitter profile. Thanks for stopping by. Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below. If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc. We look forward to interacting with you on Twitter and other places through the campaign. Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 34. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Welcome: Help us make fruit fair The chances are you found this page from our Twitter profile. Thanks for stopping by. Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below. If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc. We look forward to interacting with you on Twitter and other places through the campaign. Now... Start Action We could... Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 35. Social Media Campaigning & Fairtrade Make Fruit Fair Simple approach: Welcome pages & supporter journeys Welcome: Help us make fruit fair The chances are you found this page from our Twitter profile. Thanks for stopping by. Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below. If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc. We look forward to interacting with you on Twitter and other places through the campaign. Thanks Now... message E-mail VisitStart website Action Subscribe We could... Promote Video Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 36. Social Media Campaigning & Fairtrade Make Fruit Fair Advanced approach Of 45 self-selected organisations surveyed in 2009 Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 37. Social Media Campaigning & Fairtrade Make Fruit Fair Advanced approach CRM Of 45 self-selected organisations surveyed in 2009 Split testing Custom lists Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 38. Social Media Campaigning & Fairtrade Make Fruit Fair Analytics Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 39. Social Media Campaigning & Fairtrade Make Fruit Fair bit.ly Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 40. Social Media Campaigning & Fairtrade Make Fruit Fair google analytics Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 41. Social Media Campaigning & Fairtrade Make Fruit Fair Video analytics:YouTube Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 42. Social Media Campaigning & Fairtrade Make Fruit Fair Twitter analytics: Klout Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 43. Social Media Campaigning & Fairtrade Make Fruit Fair Sentiment analysis: SocialMention Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 44. Social Media Campaigning & Fairtrade Make Fruit Fair Key learning... Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011
  • 45. Social Media Campaigning & Fairtrade Make Fruit Fair Q&A Practical Participation - tim@practicalparticipation.co.uk | @timdavies | February 2011