Slide from Start it Up, Power it Up #3 "Creating Services To Be Accepted World-wide" by Shinsuke Tabata Co-founder Nulab More Detail of the event: http://thumbsup.in.th/2013/01/start-it-up-power-it-up-3/

1. Creating Services To Be
Accepted World-wide
`

3. Our Services

4. Collaborative Project
Management Tool

5. Collaborative
Drawing Tool

6. 5,000
ACCOUNTS!

7. Uniqueness of
Services

8. 1.Dogfooding

9. 2.Keep Evolving!

10. Three Types of Requests

11. Trend of Version
Management System

12. Killer Features
• At first we ventured to exclude some
features, but many users wanted to have
them remain.
• We asked users to explain the reason for
their requests, and the potential issues if
these features were removed.
• We came up with new, alternative features
that don't conflict with our services'
concepts.
• As a result, these became killer features that
improved the value of our services

13. Sample Killer Feature

14. p
3.Ditch Persona,
Meet Your Users!

16. Cacooup Bangkok
• Feb. 18th 7pm - 9pm
• @Launchpad
• 139 Pan Road,Sethiwan
Tower,Silom
• http://tour.cacoo.com/
bangkok2013/

17. Summary
• Be the heaviest user of your own
product & services
• Establish an improvement process
• Listen to, and learn from your
users

18. Credits of images
• First slide（Hakata Gion Yamakasa） by koemu
http://www.flickr.com/photos/koemu/2670149455/