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research fundamentals  Developing research questions
1667Am J Health-Syst Pharm—Vol 65 Sep 1, 2008
R e s e a r c h
f u n d a m e n t a l s
Earlene E. Lipowski, Ph.D., is Associate Professor, College of
Pharmacy, University of Florida, Box 100496, Gainesville, FL 32610
(lipowski@cop.ufl.edu).
Copyright © 2008, American Society of Health-System Pharma-
cists, Inc. All rights reserved. 1079-2082/08/0901-1667$06.00.
DOI 10.2146/ajhp070276
Developing great research questions
Earlene E. Lipowski
Purpose. The process for developing a
good research question is described.
Summary. Three steps comprise the for-
mulation of a great research question: (1)
ask interesting questions, (2) select the best
question for research, and (3) transform
the research question into a testable hy-
pothesis. Research is designed to generate
information that cannot be gained from
any other source. A research question is a
narrow, challenging question addressing
an issue, problem, or controversy that is
answered with a conclusion based on the
analysis and interpretation of evidence.
A variety of strategies can be applied to
stimulate creative thinking and generate
new insights into old problems. A good
research question challenges researchers
to see matters from a new perspective
and to learn something new. Practice
research questions are evaluated by the
probability of achieving their goal, along
with the potential impact and feasibility of
the project. The proposed research must
meet important professional and societal
goals, fit with the mission of the organiza-
tion, garner administrative support, and
be accomplished with available resources
in a reasonable time frame. The research
question should be refined to generate
one or more hypotheses that specify the
nature of the relationships to be observed
and measured. Properly formulated ques-
tions yield findings to inform decisions that
enhance practice, transfer to other settings,
and make efficient use of resources.
Conclusion. Developing a good research
question is the most important part of the
research process. The question should be
narrow and address an important issue that
fits within the mission of the organization.
Index terms: Methodology; Research
Am J Health-Syst Pharm. 2008; 65:1667-70
T
extbooks and successful re-
searchers will tell you that the
selection and formulation of a
good research question are impor-
tant, if not the most important, parts
of research. Unfortunately, relatively
little guidance is available about the
genesis of good questions, either
from books or mentors.1,2
Brilliant
research questions do not appear
spontaneously, and the ability to pose
good questions is not an innate skill;
however, the skill can be cultivated
and used successfully in conjunction
with guidance from colleagues and
mentors.
This article addresses three steps
for developing great research ques-
tions: (1) ask interesting questions,
(2) select the best question for re-
search, and (3) turn the research
question into a testable hypothesis.
Ask interesting questions
Practitioner–researchers should
begin to form research questions by
contemplating personal experiences
in practice instead of contemplating
data.2
Data are just one component
of answering important questions.
Very specific questions are needed to
transform data into information that
is useful for making decisions and
solving problems.
Experienced practitioners may
contemplate aspects of their practice
that are unwieldy and problematic,
resources that are in short supply
or in excess, or outcomes that are
disconcerting. Inquisitiveness and
creativity are based in both emotion
and reason, so good questions arise
from both intellectual and visceral
responses to the practice environ-
ment. Questions to consider may
include the following: Have others
faced a similar practice problem? Is
this a routinely observed occurrence?
What circumstances would make the
situation controllable? Good ques-
tions challenge us to see matters from
a different perspective and learn
something new.
New practitioners may capitalize
on inexperience by inquiring about
policies and procedures. “Work
arounds” and quick fixes to com-
plex problems nearly always benefit
from investigation. Pet theories and
practice traditions with little or no
evidence to support them are worth
scrutiny. “Why do we do it that way”
research fundamentals  Developing research questions
1668 Am J Health-Syst Pharm—Vol 65 Sep 1, 2008
may be the most neglected question
in practice and one that a novice
can legitimately pose to senior col-
leagues.3
Even well-accepted prac-
tices should not be unassailable. For
example, practitioners may legiti-
mately ask “What is accomplished by
maintaining a formulary?”
Continuous assessment of poli-
cies, procedures, and programs is
necessary because science and tech-
nology can render them obsolete.
All programs must demonstrate that
they operate satisfactorily and con-
sistently with adequate attention to
their long-term maintenance.Period-
ic audits should question a program’s
reach, breadth of adoption, effective-
ness, unintended consequences, and
effects on patients, practitioners, and
other stakeholders.4
Case studies and paradoxical inci-
dents are reliable sources of interest-
ing research questions in practice.
Attempts to clarify complex relation-
ships, reconcile conflicting results,
and account for exceptions to the
rule inspire investigations. Relevant
questions include “What makes this
an interesting case?” “What features
are emphasized or omitted when
colleagues discuss the case?”5
“What
would it take to generate an alterna-
tive outcome?” Making this line of
questioning a routine part of prac-
tice not only leads to good research
questions but enhances the problem-
solving skills of the health care team.
Two strategies commonly used
in diagnostic investigations lend
themselves to identifying potential
research questions. First, clinicians
commonly consider symptoms in
The Research Fundamentals section com-
prises a series of articles on important topics
in pharmacy research. These include valid
research design, appropriate data collection
and analysis, application of research findings
in practice, and publication of research re-
sults. Articles in this series have been solicited
and reviewed by guest editors Lee Vermeulen,
M.S., and Almut Winterstein, Ph.D.
terms of their frequency, intensity,
and duration. Typical questions in-
clude the following: How frequently
has the symptom or event fallen
outside the norm and why? How
intense was the symptom or how
extreme were the deviations from
normal? What was the duration of
the symptom? How did symptoms
that were long but infrequent differ
from symptoms that were of short
duration but occurred at frequent
intervals?
Secondly, just as patterns, trends,
and extreme values in symptoms
like heart rate and body temperature
provide diagnostic clues, patterns,
trends, and outliers in practice spark
new insights for investigation. Regu-
larly recorded outcomes should be
monitored and examined for trends
over time. Patterns that are erratic or
predictable not only invite investiga-
tion but guide it.
Quality-improvement programs
are another source of ideas for
research and often make use of
creative-thinking strategies for new
insights to old problems. Creativ-
ity is the process of generating many
ideas.6
Certain circumstances and habits
squelch inquiry or stifle investiga-
tions and should be avoided. Over-
preparation can diminish creativity.5
For example, literature reviews are
necessary, but obsessive searching
can suppress creative and fresh ap-
proaches and consume an inordinate
amount of time.
There are circumstances and hab-
its that stimulate thinking and foster
innovation that should be sought and
encouraged. Sabbaticals, quiet times,
Internet surfing, and other seem-
ingly aimless pursuits, whether long
or short, contribute to the creative
process.7
Researchers should nurture
new insights by having a wide vari-
ety of interests and pursuing related
and unrelated hobbies and pastimes.
Similarly, introspection should be
used to recognize and overcome per-
sonal mental barriers.7
A final bit of advice is to keep an
open mind and be prepared for the
unexpected. A reporter writing about
successful researchers summed it up
well: “Discoveries rely very little on
blind luck or grand strokes of genius
and much more on solid logic, a tal-
ent for comparison and a mind so
steeped in a discipline that it can rec-
ognize an unexpected clue for what
it’s worth.”8
Identify a good research question
Not all interesting questions make
good research questions. Research
generates conclusions based on an
analysis of evidence. For example,
“Are the prices charged by the XYZ
pharmaceutical company fair?” is
not a research question, because the
answer rests on individual attitudes
and beliefs. A question that can be
answered by gathering evidence
might be “What are the best mea-
sures for reducing the prices of drugs
that our organization purchases from
company X?”9
Questions about study design
rather than the underlying issue or
problem are not research questions.
A research question is a logical
statement that progresses from what
is known or believed to be true to
that which is unknown and requires
validation.
Some questions are too broad
and must be broken down into a
logical series of steps. Rather than
asking what can be done to reduce
the amount of medications that are
wasted each year in the United States,
a more precise and manageable ques-
tion is, “What can be done in our
institution to reduce the number of
intravenous preparations that are not
used before their expiration date?”
The latter question clearly expresses a
precise locale and scope for study.10
Research has a purpose and ob-
jectives. The research question is
the purpose stated in the form of a
question.9
Research objectives specify
exactly what is to be done to achieve
the purpose. Both the purpose and
research fundamentals  Developing research questions
1669Am J Health-Syst Pharm—Vol 65 Sep 1, 2008
objectives are clear and unambigu-
ous: What do we need to know and
why?
Meaningful inquiry ignores details
and gets to the heart of the issue. One
technique is to ask “why” five times
in succession. Why did the patient
have a poor outcome? If the answer is
because she received the wrong treat-
ment, the second question is “Why
did she receive the wrong treatment?”
If the answer is that the clinician was
not aware of new information, then
the third question becomes “Why
was the clinician not aware of the
new information?” The process con-
tinues through at least five iterations
until questions about root causes are
revealed.
Priorities are a consideration in
all types of research but practice
research warrants specific consider-
ation.“[Practice] researchers must be
sufficiently involved in the life of the
target community to have some idea
of which topics are of interest and
which individuals might be called
together to discuss them.”11
Practice-based research has char-
acteristics that fit and use the unique
strengths of a practice setting. Pri-
mary care settings, for example, are
well suited for longitudinal studies
that depend on the therapeutic rela-
tionship between patient and profes-
sional and incorporate knowledge of
the patient’s social environment.4
The goal of most practice research
is to foster change. Organizational
“buy in” is needed to accomplish this
goal. It requires a commitment from
administrators and colleagues to
support the research plan and act on
any findings.
A formal meeting with admin-
istrators and any decision-makers
should be held to discuss the need for
the project, identifying at least one
priority population that will benefit
from the project. The group must
agree on project logistics and the
amount of time and money available
for the research.A supportive admin-
istrator will propose viable responses
to the project’s results. Researchers
must understand the information
that the administrator needs and ac-
quire data to meet those needs.
One way to ensure that a ques-
tion is important is to examine the
four s’s: size, scope, scalability, and
sustainability.12
Size—more precisely,
effect size—refers to the magnitude
of the effect that can be produced by
an intervention. Scope is concerned
with the extent to which existing
program activities could be affected.
Scalability suggests that the results
have the potential for expansion to a
substantial outcome through a series
of graded steps. Sustainability takes
the potential for long-term support
of a program into account. Different
stakeholders or decision-makers may
have different sets of priorities. For
example, cost-effectiveness is a com-
mon requirement of both managers
and administrators.
Although it is difficult to identify
sound research questions, an inquir-
ing mind and inquisitive attitude
frequently produce more questions
than can be researched with available
time and resources. The proposed
project must meet important goals,
fit with the mission of the organiza-
tion, garner administrative support
and resources, and be completed
within a reasonable time frame.
However, it must be understood
that there are times when research
should not be conducted.13-15
If
money, personnel, and time are not
adequate, it is prudent not to start
the project. Sometimes it is possible
to scale down a project but only if
all parties acknowledge the implica-
tions of that decision.14,15
If the study
has little credibility or is irrelevant
to decision-makers or if administra-
tors believe that the answer is already
known, there is little justification for
pursuing the matter.
Transform research questions to
testable hypotheses
A hypothesis is a declarative sen-
tence that predicts the results of a
research study based on existing sci-
entific knowledge and stated assump-
tions. It is a prediction that answers
the research question. Hypotheses are
statements that, if true, would explain
the researchers’ observations.
A hypothesis specifies a relation-
ship between two or more variables.
In practice-based research, a hypoth-
esis typically involves a prediction
that a program or a treatment will
cause or otherwise be related to a
specified outcome. For example,
“Patients who receive medication
counseling will have greater adher-
ence to the medication regimen” is a
hypothesis. It identifies medication
counseling and adherence as two
variables whose relationship can be
observed and measured.2,16
Acknowledging the assumptions
associated with the hypotheses is a
prerequisite for all studies. Assump-
tions that are not recognized or
acknowledged can lead to research
plans and designs that are overly
simplified or overly complex and
possibly even unnecessary.17
Interest-
ing research questions always chal-
lenge assumptions, and the presence
of assumptions confirms that a study
poses a sound research question.
It is helpful to think about an
investigation in terms of a working
model. The dependent variable is the
focus of the activity or project. It is
the circumstance or problem that is
to be affected or changed—in this
case, medication adherence. Inde-
pendent variables, such as medica-
tion counseling, are causal factors
that appear to influence the issue
or problem. They are precursors of
the dependent variable. Correlates
are variables that can influence the
dependent variable and the indepen-
dent variable and should be noted.
Research is structured to examine
variables that are critical to the mod-
el and feasible to investigate given the
time, resources, and characteristics of
the participants.
It is the researcher’s responsibility
to describe precisely how the vari-
research fundamentals  Developing research questions
1670 Am J Health-Syst Pharm—Vol 65 Sep 1, 2008
ables of interest will be measured. For
example, counseling might be mea-
sured as being present or absent, the
amount of time spent, or the number
of points discussed. The outcome—
adherence—might be measured by
the number of doses missed as re-
ported by the patient, refills that were
obtained according to the dispens-
ing record, the proportion of timely
doses as measured by an automated
pill dispenser, or one of many other
options.
The research hypothesis is restated
in the form of a null hypothesis to
use inferential statistics to evalu-
ate the hypothesis. In this example,
the null hypothesis is that there is
no relationship between medica-
tion counseling and adherence. A
statistical test estimates the prob-
ability that the null hypothesis is true
given the empirical evidence. The
null hypothesis is rejected if there is
sufficient statistical evidence to do
so. Hypotheses make interpretation
impartial.
The number of variables in the
hypothesis and the nature of their
relationship determine the appropri-
ate statistical techniques to test the
hypothesis. Statistical tests will be
addressed in more detail by future
installments in this series.
At this point, it is sufficient to note
that the veracity of a hypothesized
relationship can never be proven
conclusively. The relationship be-
tween counseling and adherence, for
example, cannot be established with
certainty based solely on empirical
observation. This is because it is im-
possible to observe every patient, ev-
ery prescription medication, and ev-
ery counseling session to rule out the
possibility that the relationship did
not hold in one or more instances.
Generally, a project should have
no more than three hypotheses. The
hypotheses should be stated along
with an explanation of the logic
with which they were derived. Alter-
native hypotheses and reasons why
they were not selected should be
acknowledged.
Inquiries for the purpose of de-
termining facts and describing cir-
cumstances may be the reason for
some projects. These studies may
not require a hypothesis.18
However,
true research involves more than
description. Facts are only useful if
applied for drawing conclusions and
solving problems. Corrective action
taken as a result of fact-finding can
be research.
Researchers must be prepared
for unexpected results. Unexpected
results represent the possibility of
learning something new about the
phenomenon under study. Being
wrong occasionally is a good thing,
too. It means that our judgments
as researchers are fallible and that
there is a good reason for conducting
research.
Finally, research should not be
embarked upon with the idea that
the empirical evidence will prove
“truth.” Research can only demon-
strate the utility of an idea within a
specific context.2
Conclusion
Developing a good research ques-
tion is the most important part of
the research process. The question
should be narrow and address an
important issue that fits within the
mission of the organization.
References
1.	 McGuire WJ. The yin and yang of prog-
ress in social psychology: seven koan. J
Pers Soc Psychol. 1973; 26:446-56.
2.	 Peter JP, Olson JC. Is science marketing? J
Mark. 1983; 47:111-25.
3.	 Savitz L. Research to meet the needs of
academia and practice. Paper presented
at AACP Conference on Practice-Based
Research Networks. Charlotte, NC; 2007
Feb 23.
4.	 Glasgow RE, Goldstein MG, Ockene JK et
al. Translating what we have learned into
practice. Principles and hypotheses for
intervention addressing multiple behav-
iors in primary care. Am J Prev Med. 2004;
27(suppl 2):88-101.
5.	 Zaltman G. Breaking out of the box:
meaning and means. Adv Consum Res.
1997; 24:12-4.
6.	 Ritter D, Brassard M. The creativity tools
memory jogger: a pocket guide for cre-
ative thinking. Salem, NH: GOAL/PQC;
1998.
7.	 Loehle C. A guide to increased creativity
in research—inspiration or perspiration?
Bioscience. 1990; 40:123-9.
8.	 Weiss R. In recognizing surprise, re-
searchers go from A to B to discovery.
Wash Post. 1998; Jan 26:A3.
9.	 Hacker D. A pocket style manual, 4th ed.
New York: Bedford/St. Martin’s; 1999.
10.	 National Center for the Study of Adult
Learning and Literacy. Practitioner re-
search group on learner motivation, re-
tention and persistence. www.ncsall.net/
index.php?id=14 (accessed 2007 Feb 10).
11.	 Pronk NP. Designing and evaluating
health promotion programs. Simple rules
for a complex issue. Dis Manage Health
Outcomes. 2003; 11:149-57.
12.	 Schensul JJ. The development and
maintenance of community research
partnerships. www.mapcruzin.com/
community-research/schensul1.htm
(accessed 2006 Nov 9).
13.	 Parasuraman A. Marketing research.
Reading, MA: Addison-Wesley Publish-
ing Company; 1986:81-9.
14.	 Churchill GA Jr. Marketing research:
methodological foundations. 5th ed.
Orlando, FL: Dryden; 1991:75-89.
15.	 McGuire WJ. A perspectivist approach to
the strategic planning of programmatic
scientific research. In: Gholson B, Shadish
WR, Neimeyer RA et al., eds. Psychol-
ogy of science: contributions to metasci-
ence. New York: Cambridge Univ. Press;
1989:214-45.
16.	 Hepler CD. Problems and hypotheses.
Am J Hosp Pharm. 1980; 37:257-63.
17.	 Davis MS. That’s interesting! Philos Soc
Sci. 1971; 1:309-44.
18.	 Nelson AA Jr. Developing research hy-
potheses. Am J Hosp Pharm. 1980; 37:
264-5.

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Research questions

  • 1. research fundamentals  Developing research questions 1667Am J Health-Syst Pharm—Vol 65 Sep 1, 2008 R e s e a r c h f u n d a m e n t a l s Earlene E. Lipowski, Ph.D., is Associate Professor, College of Pharmacy, University of Florida, Box 100496, Gainesville, FL 32610 (lipowski@cop.ufl.edu). Copyright © 2008, American Society of Health-System Pharma- cists, Inc. All rights reserved. 1079-2082/08/0901-1667$06.00. DOI 10.2146/ajhp070276 Developing great research questions Earlene E. Lipowski Purpose. The process for developing a good research question is described. Summary. Three steps comprise the for- mulation of a great research question: (1) ask interesting questions, (2) select the best question for research, and (3) transform the research question into a testable hy- pothesis. Research is designed to generate information that cannot be gained from any other source. A research question is a narrow, challenging question addressing an issue, problem, or controversy that is answered with a conclusion based on the analysis and interpretation of evidence. A variety of strategies can be applied to stimulate creative thinking and generate new insights into old problems. A good research question challenges researchers to see matters from a new perspective and to learn something new. Practice research questions are evaluated by the probability of achieving their goal, along with the potential impact and feasibility of the project. The proposed research must meet important professional and societal goals, fit with the mission of the organiza- tion, garner administrative support, and be accomplished with available resources in a reasonable time frame. The research question should be refined to generate one or more hypotheses that specify the nature of the relationships to be observed and measured. Properly formulated ques- tions yield findings to inform decisions that enhance practice, transfer to other settings, and make efficient use of resources. Conclusion. Developing a good research question is the most important part of the research process. The question should be narrow and address an important issue that fits within the mission of the organization. Index terms: Methodology; Research Am J Health-Syst Pharm. 2008; 65:1667-70 T extbooks and successful re- searchers will tell you that the selection and formulation of a good research question are impor- tant, if not the most important, parts of research. Unfortunately, relatively little guidance is available about the genesis of good questions, either from books or mentors.1,2 Brilliant research questions do not appear spontaneously, and the ability to pose good questions is not an innate skill; however, the skill can be cultivated and used successfully in conjunction with guidance from colleagues and mentors. This article addresses three steps for developing great research ques- tions: (1) ask interesting questions, (2) select the best question for re- search, and (3) turn the research question into a testable hypothesis. Ask interesting questions Practitioner–researchers should begin to form research questions by contemplating personal experiences in practice instead of contemplating data.2 Data are just one component of answering important questions. Very specific questions are needed to transform data into information that is useful for making decisions and solving problems. Experienced practitioners may contemplate aspects of their practice that are unwieldy and problematic, resources that are in short supply or in excess, or outcomes that are disconcerting. Inquisitiveness and creativity are based in both emotion and reason, so good questions arise from both intellectual and visceral responses to the practice environ- ment. Questions to consider may include the following: Have others faced a similar practice problem? Is this a routinely observed occurrence? What circumstances would make the situation controllable? Good ques- tions challenge us to see matters from a different perspective and learn something new. New practitioners may capitalize on inexperience by inquiring about policies and procedures. “Work arounds” and quick fixes to com- plex problems nearly always benefit from investigation. Pet theories and practice traditions with little or no evidence to support them are worth scrutiny. “Why do we do it that way”
  • 2. research fundamentals  Developing research questions 1668 Am J Health-Syst Pharm—Vol 65 Sep 1, 2008 may be the most neglected question in practice and one that a novice can legitimately pose to senior col- leagues.3 Even well-accepted prac- tices should not be unassailable. For example, practitioners may legiti- mately ask “What is accomplished by maintaining a formulary?” Continuous assessment of poli- cies, procedures, and programs is necessary because science and tech- nology can render them obsolete. All programs must demonstrate that they operate satisfactorily and con- sistently with adequate attention to their long-term maintenance.Period- ic audits should question a program’s reach, breadth of adoption, effective- ness, unintended consequences, and effects on patients, practitioners, and other stakeholders.4 Case studies and paradoxical inci- dents are reliable sources of interest- ing research questions in practice. Attempts to clarify complex relation- ships, reconcile conflicting results, and account for exceptions to the rule inspire investigations. Relevant questions include “What makes this an interesting case?” “What features are emphasized or omitted when colleagues discuss the case?”5 “What would it take to generate an alterna- tive outcome?” Making this line of questioning a routine part of prac- tice not only leads to good research questions but enhances the problem- solving skills of the health care team. Two strategies commonly used in diagnostic investigations lend themselves to identifying potential research questions. First, clinicians commonly consider symptoms in The Research Fundamentals section com- prises a series of articles on important topics in pharmacy research. These include valid research design, appropriate data collection and analysis, application of research findings in practice, and publication of research re- sults. Articles in this series have been solicited and reviewed by guest editors Lee Vermeulen, M.S., and Almut Winterstein, Ph.D. terms of their frequency, intensity, and duration. Typical questions in- clude the following: How frequently has the symptom or event fallen outside the norm and why? How intense was the symptom or how extreme were the deviations from normal? What was the duration of the symptom? How did symptoms that were long but infrequent differ from symptoms that were of short duration but occurred at frequent intervals? Secondly, just as patterns, trends, and extreme values in symptoms like heart rate and body temperature provide diagnostic clues, patterns, trends, and outliers in practice spark new insights for investigation. Regu- larly recorded outcomes should be monitored and examined for trends over time. Patterns that are erratic or predictable not only invite investiga- tion but guide it. Quality-improvement programs are another source of ideas for research and often make use of creative-thinking strategies for new insights to old problems. Creativ- ity is the process of generating many ideas.6 Certain circumstances and habits squelch inquiry or stifle investiga- tions and should be avoided. Over- preparation can diminish creativity.5 For example, literature reviews are necessary, but obsessive searching can suppress creative and fresh ap- proaches and consume an inordinate amount of time. There are circumstances and hab- its that stimulate thinking and foster innovation that should be sought and encouraged. Sabbaticals, quiet times, Internet surfing, and other seem- ingly aimless pursuits, whether long or short, contribute to the creative process.7 Researchers should nurture new insights by having a wide vari- ety of interests and pursuing related and unrelated hobbies and pastimes. Similarly, introspection should be used to recognize and overcome per- sonal mental barriers.7 A final bit of advice is to keep an open mind and be prepared for the unexpected. A reporter writing about successful researchers summed it up well: “Discoveries rely very little on blind luck or grand strokes of genius and much more on solid logic, a tal- ent for comparison and a mind so steeped in a discipline that it can rec- ognize an unexpected clue for what it’s worth.”8 Identify a good research question Not all interesting questions make good research questions. Research generates conclusions based on an analysis of evidence. For example, “Are the prices charged by the XYZ pharmaceutical company fair?” is not a research question, because the answer rests on individual attitudes and beliefs. A question that can be answered by gathering evidence might be “What are the best mea- sures for reducing the prices of drugs that our organization purchases from company X?”9 Questions about study design rather than the underlying issue or problem are not research questions. A research question is a logical statement that progresses from what is known or believed to be true to that which is unknown and requires validation. Some questions are too broad and must be broken down into a logical series of steps. Rather than asking what can be done to reduce the amount of medications that are wasted each year in the United States, a more precise and manageable ques- tion is, “What can be done in our institution to reduce the number of intravenous preparations that are not used before their expiration date?” The latter question clearly expresses a precise locale and scope for study.10 Research has a purpose and ob- jectives. The research question is the purpose stated in the form of a question.9 Research objectives specify exactly what is to be done to achieve the purpose. Both the purpose and
  • 3. research fundamentals  Developing research questions 1669Am J Health-Syst Pharm—Vol 65 Sep 1, 2008 objectives are clear and unambigu- ous: What do we need to know and why? Meaningful inquiry ignores details and gets to the heart of the issue. One technique is to ask “why” five times in succession. Why did the patient have a poor outcome? If the answer is because she received the wrong treat- ment, the second question is “Why did she receive the wrong treatment?” If the answer is that the clinician was not aware of new information, then the third question becomes “Why was the clinician not aware of the new information?” The process con- tinues through at least five iterations until questions about root causes are revealed. Priorities are a consideration in all types of research but practice research warrants specific consider- ation.“[Practice] researchers must be sufficiently involved in the life of the target community to have some idea of which topics are of interest and which individuals might be called together to discuss them.”11 Practice-based research has char- acteristics that fit and use the unique strengths of a practice setting. Pri- mary care settings, for example, are well suited for longitudinal studies that depend on the therapeutic rela- tionship between patient and profes- sional and incorporate knowledge of the patient’s social environment.4 The goal of most practice research is to foster change. Organizational “buy in” is needed to accomplish this goal. It requires a commitment from administrators and colleagues to support the research plan and act on any findings. A formal meeting with admin- istrators and any decision-makers should be held to discuss the need for the project, identifying at least one priority population that will benefit from the project. The group must agree on project logistics and the amount of time and money available for the research.A supportive admin- istrator will propose viable responses to the project’s results. Researchers must understand the information that the administrator needs and ac- quire data to meet those needs. One way to ensure that a ques- tion is important is to examine the four s’s: size, scope, scalability, and sustainability.12 Size—more precisely, effect size—refers to the magnitude of the effect that can be produced by an intervention. Scope is concerned with the extent to which existing program activities could be affected. Scalability suggests that the results have the potential for expansion to a substantial outcome through a series of graded steps. Sustainability takes the potential for long-term support of a program into account. Different stakeholders or decision-makers may have different sets of priorities. For example, cost-effectiveness is a com- mon requirement of both managers and administrators. Although it is difficult to identify sound research questions, an inquir- ing mind and inquisitive attitude frequently produce more questions than can be researched with available time and resources. The proposed project must meet important goals, fit with the mission of the organiza- tion, garner administrative support and resources, and be completed within a reasonable time frame. However, it must be understood that there are times when research should not be conducted.13-15 If money, personnel, and time are not adequate, it is prudent not to start the project. Sometimes it is possible to scale down a project but only if all parties acknowledge the implica- tions of that decision.14,15 If the study has little credibility or is irrelevant to decision-makers or if administra- tors believe that the answer is already known, there is little justification for pursuing the matter. Transform research questions to testable hypotheses A hypothesis is a declarative sen- tence that predicts the results of a research study based on existing sci- entific knowledge and stated assump- tions. It is a prediction that answers the research question. Hypotheses are statements that, if true, would explain the researchers’ observations. A hypothesis specifies a relation- ship between two or more variables. In practice-based research, a hypoth- esis typically involves a prediction that a program or a treatment will cause or otherwise be related to a specified outcome. For example, “Patients who receive medication counseling will have greater adher- ence to the medication regimen” is a hypothesis. It identifies medication counseling and adherence as two variables whose relationship can be observed and measured.2,16 Acknowledging the assumptions associated with the hypotheses is a prerequisite for all studies. Assump- tions that are not recognized or acknowledged can lead to research plans and designs that are overly simplified or overly complex and possibly even unnecessary.17 Interest- ing research questions always chal- lenge assumptions, and the presence of assumptions confirms that a study poses a sound research question. It is helpful to think about an investigation in terms of a working model. The dependent variable is the focus of the activity or project. It is the circumstance or problem that is to be affected or changed—in this case, medication adherence. Inde- pendent variables, such as medica- tion counseling, are causal factors that appear to influence the issue or problem. They are precursors of the dependent variable. Correlates are variables that can influence the dependent variable and the indepen- dent variable and should be noted. Research is structured to examine variables that are critical to the mod- el and feasible to investigate given the time, resources, and characteristics of the participants. It is the researcher’s responsibility to describe precisely how the vari-
  • 4. research fundamentals  Developing research questions 1670 Am J Health-Syst Pharm—Vol 65 Sep 1, 2008 ables of interest will be measured. For example, counseling might be mea- sured as being present or absent, the amount of time spent, or the number of points discussed. The outcome— adherence—might be measured by the number of doses missed as re- ported by the patient, refills that were obtained according to the dispens- ing record, the proportion of timely doses as measured by an automated pill dispenser, or one of many other options. The research hypothesis is restated in the form of a null hypothesis to use inferential statistics to evalu- ate the hypothesis. In this example, the null hypothesis is that there is no relationship between medica- tion counseling and adherence. A statistical test estimates the prob- ability that the null hypothesis is true given the empirical evidence. The null hypothesis is rejected if there is sufficient statistical evidence to do so. Hypotheses make interpretation impartial. The number of variables in the hypothesis and the nature of their relationship determine the appropri- ate statistical techniques to test the hypothesis. Statistical tests will be addressed in more detail by future installments in this series. At this point, it is sufficient to note that the veracity of a hypothesized relationship can never be proven conclusively. The relationship be- tween counseling and adherence, for example, cannot be established with certainty based solely on empirical observation. This is because it is im- possible to observe every patient, ev- ery prescription medication, and ev- ery counseling session to rule out the possibility that the relationship did not hold in one or more instances. Generally, a project should have no more than three hypotheses. The hypotheses should be stated along with an explanation of the logic with which they were derived. Alter- native hypotheses and reasons why they were not selected should be acknowledged. Inquiries for the purpose of de- termining facts and describing cir- cumstances may be the reason for some projects. These studies may not require a hypothesis.18 However, true research involves more than description. Facts are only useful if applied for drawing conclusions and solving problems. Corrective action taken as a result of fact-finding can be research. Researchers must be prepared for unexpected results. Unexpected results represent the possibility of learning something new about the phenomenon under study. Being wrong occasionally is a good thing, too. It means that our judgments as researchers are fallible and that there is a good reason for conducting research. Finally, research should not be embarked upon with the idea that the empirical evidence will prove “truth.” Research can only demon- strate the utility of an idea within a specific context.2 Conclusion Developing a good research ques- tion is the most important part of the research process. The question should be narrow and address an important issue that fits within the mission of the organization. References 1. McGuire WJ. The yin and yang of prog- ress in social psychology: seven koan. J Pers Soc Psychol. 1973; 26:446-56. 2. Peter JP, Olson JC. Is science marketing? J Mark. 1983; 47:111-25. 3. Savitz L. Research to meet the needs of academia and practice. Paper presented at AACP Conference on Practice-Based Research Networks. Charlotte, NC; 2007 Feb 23. 4. Glasgow RE, Goldstein MG, Ockene JK et al. Translating what we have learned into practice. Principles and hypotheses for intervention addressing multiple behav- iors in primary care. Am J Prev Med. 2004; 27(suppl 2):88-101. 5. Zaltman G. Breaking out of the box: meaning and means. Adv Consum Res. 1997; 24:12-4. 6. Ritter D, Brassard M. The creativity tools memory jogger: a pocket guide for cre- ative thinking. Salem, NH: GOAL/PQC; 1998. 7. Loehle C. A guide to increased creativity in research—inspiration or perspiration? Bioscience. 1990; 40:123-9. 8. Weiss R. In recognizing surprise, re- searchers go from A to B to discovery. Wash Post. 1998; Jan 26:A3. 9. Hacker D. A pocket style manual, 4th ed. New York: Bedford/St. Martin’s; 1999. 10. National Center for the Study of Adult Learning and Literacy. Practitioner re- search group on learner motivation, re- tention and persistence. www.ncsall.net/ index.php?id=14 (accessed 2007 Feb 10). 11. Pronk NP. Designing and evaluating health promotion programs. Simple rules for a complex issue. Dis Manage Health Outcomes. 2003; 11:149-57. 12. Schensul JJ. The development and maintenance of community research partnerships. www.mapcruzin.com/ community-research/schensul1.htm (accessed 2006 Nov 9). 13. Parasuraman A. Marketing research. Reading, MA: Addison-Wesley Publish- ing Company; 1986:81-9. 14. Churchill GA Jr. Marketing research: methodological foundations. 5th ed. Orlando, FL: Dryden; 1991:75-89. 15. McGuire WJ. A perspectivist approach to the strategic planning of programmatic scientific research. In: Gholson B, Shadish WR, Neimeyer RA et al., eds. Psychol- ogy of science: contributions to metasci- ence. New York: Cambridge Univ. Press; 1989:214-45. 16. Hepler CD. Problems and hypotheses. Am J Hosp Pharm. 1980; 37:257-63. 17. Davis MS. That’s interesting! Philos Soc Sci. 1971; 1:309-44. 18. Nelson AA Jr. Developing research hy- potheses. Am J Hosp Pharm. 1980; 37: 264-5.