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Halfmoon YogaHalfmoon Yoga
B•B•Q
How to Market Your Small
Business in 2014
A framework for small businesses
and organizations.
© 2014
Marketing has changed
Goals and objectives
4 Pillars of Marketing Success
Get found (discoverability)
Nurture relationships, grow your lists,
increase loyalty
Use campaigns that drive action
Analytics and decision-making
Next steps
Agenda
Marketing | Goals & objectives | 4 pillars | Next steps
Marketing
You have an advantage
You can be your authentic self
marketing
Marketing
At its core, marketing is about
eliciting a physical and measureable
response
Marketing
It’s pretty simple
1. Define an audience 2. Run a campaign that
targets those people
3. Elicit a physical, measurable response
Marketing
Marketing has changed.
Find
Marketing then. Marketing now.
Convert
Keep
© Constant Contact 2012
Marketing
Engagement marketing
~10%
New
business
~90%
Current
customers
Marketing
Engagement marketing
new
business
~90%
Word of mouth
~10%
New prospects
New
business
Marketing
Engagement marketing
~9%
Word of mouth
~1%
New prospects
~90%
Current
customers
Marketing
Engagement marketing
is marketing for the other 99%
99%
Marketing
Engagement is the new word of mouth
20
Marketing
Small business
marketing
isn’t
Color schemes
Catchy slogans
Super Bowl ads
“Pretty” emails
Marketing
Small business
marketing
is
Getting
measureable
results
Delivering on
your promise
Nurturing
relationships
Marketing | Goals & objectives | 4 pillars | Next steps
Goals & objectives
Marketing goals
new customers, donorsReach
repeat business, supportDrive
leads and relationshipsNurture
members, advocates,
volunteers
Engage
donations, revenueIncrease
Goals & objectives
Get more specific with objectives
donations this monthDrive
content to tradeshow leadsDeliver
seats on a SundayFill
Goals & objectives
Get more specific with objectives
seats on a SundayFill
Goals & objectives
Is it a good objective?
Three questions to ask
Will achieving this
objective help my
business grow?
1 2
Is this objective
attainable?
3
How will I
measure it, or
my progress
towards it?
Marketing | Goals & objectives | 4 pillars | Next steps
4 Pillars
Getting found &
discoverability
Engage &
nurture
relationships
Campaigns that
drive action
Analytics &
making
decisions
4 Pillars
Getting found &
discoverability
Engage &
nurture
relationships
Campaigns that
drive action
Analytics &
making
decisions
Mobile
Search & SEO
Social
Listings
4 Pillars
Getting found &
discoverability
Engage &
nurture
relationships
Campaigns that
drive action
Analytics &
making
decisions
Engagement
marketing
List growth &
management
Loyalty
Permission
CAN-SPAM
compliance
THANK
YOU
Bonus
Of fer!
Mobile
Search & SEO
Social
Listings
Engagement
marketing
List growth &
management
Loyalty
Permission
CAN-SPAM
compliance
THANK
YOU
Bonus
Of fer!
4 Pillars
Newsletters &
Announcements
Feedback &
Surveys
Offers &
Promotions
Events &
Registration
Getting found &
discoverability
Engage &
nurture
relationships
Campaigns that
drive action
Analytics &
making
decisions
Mobile
Search & SEO
Social
Listings
Results &
reporting
Analytics –
“so what?”
Adjustment
and iteration
Hypothesis
testing
Newsletters &
Announcements
Feedback &
Surveys
Offers &
Promotions
Events &
Registration
Engagement
marketing
List growth &
management
Loyalty
Permission
CAN-SPAM
compliance
THANK
YOU
Bonus
Of fer!
4 Pillars
Getting Found &
Discoverability
Engage &
Nurture
Relationships
Campaigns That
Drive Action
Analytics &
Making
Decisions
?
Mobile
Search & SEO
Social
Listings
4 Pillars
Getting Found &
Discoverability
Engage &
Nurture
Relationships
Campaigns That
Drive Action
Analytics &
Making
Decisions
Newsletters &
Announcements
Feedback &
Surveys
Offers &
Promotions
Events &
Registration
Engagement
marketing
List growth &
management
Loyalty
Permission
CAN-SPAM
compliance
THANK
YOU
Bonus
Of fer!
Results &
reporting
Analytics –
“so what?”
Adjustment
and iteration
Hypothesis
testing?
Mobile
Search & SEO
Social
Listings
Marketing | Goals & objectives | 4 pillars | Next steps
Next steps
This is important
Next steps
You can do this!
Next steps
Start where you are
And where your customers and
relationships are.
SAVE!
Halfmoon YogaHalfmoon Yoga
B•B•Q
© 2014
Next Steps
Want help?
www.TheURLdr.com
The URL Dr. is your partner
in online marketing & web design
Halfmoon YogaHalfmoon Yoga
B•B•Q
© 2014
email survey promos events
www.TheURLdr.com
Halfmoon YogaHalfmoon Yoga
B•B•Q
Halfmoon YogaHalfmoon Yoga
B•B•Q
Halfmoon YogaHalfmoon Yoga
B•B•Q
Win the chance for your small business
to be on the radio
To Enter:
Like The URL Dr.’s Facebook page
Halfmoon YogaHalfmoon Yoga
B•B•Q
© 2014
Next Steps
Get started today…
www.TheURLdr.com
30 day money back guarantee
Halfmoon YogaHalfmoon Yoga
B•B•Q
Get started today…
www.TheURLdr.com
Constant Contact Toolkit
Win a Radio Spot
www.facebook.com/theurldr
for your small
business
© 2014
Want help?
301-363-2710
The URL Dr. is your partner…
KimButler@TheURLdr.com TheURLdr @TheURLdr

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How to Market Your Small Business in 2014