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Lifecycle Management Explained
WHY IS PRODUCT LIFECYCLE
MANAGEMENT IMPORTANT?
2
Every Product Has A Lifecycle
Time in
Market

End of
Life
Launch
The only time that
a product can
generate benefits
for customer and
the business is
during it’s time in
market.

Time in
Market

Yet in terms of
business focus the
Lifecycle Management
is often undervalued.
Instead businesses
over focus on the
Development and
Launch.

Launch
Resources Are Imbalanced

VS
Development
Team

Product Lifecycle
Manager
Business Focus Is Different

VS
Development
Team

Product Lifecycle
Manager
Business Contributions Are Different

VS
Development
Team

Product Lifecycle
Manager
Focus Of Lifecycle Management
Maximise return on
investment over
the life of the
product.
Know when to
retire the product
from the market.
THE PRODUCT LIFECYCLE

10
Launch

Decline

Maturity

Growth

Introduction

Development

A Product Lifecycle Has Stages

End of Life
So… What Happens At Each Stage?

12
Characteristics Of Introduction Stage
Slow sales - Grows over a long
period of time.
Low or no profitability – High
cost of production & promotion
to grow product awareness.
Pricing strategy important to
meet product and business
strategy.
EXAMPLE
Introductory Stage For Micro Payment Companies

14
Characteristics Of Growth Stage
Rapid growth in sales – The
target market evolves as the take
up of product expands beyond
pioneers and early adopters.
Gross Margin may increase as
production cost per unit
decreases.
New competitors entering the
market.
EXAMPLE

The Iconic In Growth Mode

‘‘I am the most aggressive guy on the internet planet. I will die to
win and I expect the same from you!’’
Oliver Samwer – Iconic Co-founder
16
Characteristics Of Maturity Stage
Product is commoditised or monopolised.
Growth in sales decreases.
Some competitors exit the market.
Substitutes appear.
Price of unit may be slashed to improve
market attractiveness.

Marketing spend typically increases.
May undertake more product improvement
initiatives to arrest decline.
EXAMPLE

Seek Is A Mature Product In Changing Market

18
Characteristics Of Decline Stage
Sales drop significantly &/or rapidly.
Profits also decrease.
Price slashed further resulting in
further decline in profitability.
There are replacement products in the
market that solve the customer’s
problems better.
No marketing activity or development
efforts can arrest the decline.
EXAMPLE

Australia Post Letters

20
MANAGING THE PRODUCT
LIFECYCLE
21
Launch

Decline

Maturity

Growth

Introduction

Development

Moving From Stage To Stage Can Be
Hard

End of Life
Moving From Stage To Stage Can Be
Hard

Development

Some Products never
make it to Launch.

End of Life
Some
never get
accepted
by the
market and
fail early.

Introduction

Moving From Stage to Stage Can Be Hard

Launch
End of Life
Launch

Growth

Others start
to grow but
are unable
to become
profitable.

Introduction

Moving From Stage to Stage Can Be Hard

End of Life
So… What Approaches Can We Apply At
Each Stage?

26
Market Approach For Introduction

Educate
Teach and communicate about the new
product to early adopters.
Early adopters are described as
“curious, adventurous consumers who
buy first, talk fast and spread the word
to others about the pros and/or cons of
what they have purchased.”

27
Marketing Tactics For Introduction
Blogging
Trade Shows,
Video,
Various Social Media Channels,
Word of Mouth

28
Market Approach For Growth

Compete
The product should appeal to a
broader group of the target market
who may have some understanding
of your product.
Competition increases and its
important to distinguish the value of
your product from the pack.
Acquisition marketing such as email
campaigns, Brand marketing such
as TVCs, Channel partnerships
29
Marketing Tactics For Growth
Acquisition marketing such as
email campaigns,
Brand marketing such as TVCs,
Channel partnerships

30
Market Approach For Maturity

Specialise
The product should be altered to
serve different purposes for niche
markets.
The business should consider
expansion into new geographic
markets.

31
Marketing Tactics For Maturity
Targeted marketing campaigns in
niche locations, publications with
tailored content.

32
Market Approach For Decline

Harvest
The existing customers should
be managed to exit.

33
Marketing Tactics For Decline
Consider loyalty programs to
maintain existing customers.

34
REMEMBER

Products must solve the target market’s
problems better than the competition!

35
Questions?

36
Connect with Brainmates

Brainmates Group

www.brainmates.com.au

Facebook.com/Brainmates

info@brainmates.com.au

@Brainmates
#prodmgmt

+ 61 2 9923 8147
37

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Lifecycle Management