Thompson & Toresen has a dedicated commitment to delivering results exceeding our clients expectations. We utilise modern technology, equipment and processes to ensure we stay ahead of our game and work constantly to anticipate our clients needs.
As the investigation service industry has grown over the past thirty years we have grown with it. We recognise the high level of sophistication and knowledge which clients now have in regards to their needs in this field.
We work in partnership with our clients to achieve cost effective results using the highest level of experience and commitment to achieve the results in a confidential way.
2. 1
INTRODUCTION
Thompson and Toresen is a professional services company whose business is protecting
clients from threats or risks to its people, property, assets, reputation and information.
We do this by helping our clients to understand and monitor the risk environment they
operate in, manage these risks to acceptable levels and develop effective responses to
a multitude of threats.
Thompson and Toresen provide Board members and key executives with the assurance
that their risks are being managed both professionally and appropriately.
LICENSING AND INSURANCE
All of our investigators and support staff are screened personally by us, despite the fact
that most are former Police Officers.
Thompson and Toresen holds a current private investigators licence [Number xxxx]
under the Private Investigators and Security Guards Act 1974.
All investigators working for us are licensed in accordance with the Act and covered
by our insurance. Paragon holds both Professional Indemnity Insurance and Public
Liability Insurance (cover: $1 million each)
“There is no den in the wide world to hide a rogue. . . Commit a crime, and the earth is made of
glass.”
Ralph Waldo Emerson quotes (American Poet, Lecturer and Essayist, 1803-1882)
INTEGRITY . EXPERIENCE . COMMITMENT
3. 2
BUSINESS CRIME
Most of us have fallen victim to a crime in some form or another. In the competitive
sense, it is difficult to imagine any company, which has escaped the consequence of
crime. Indeed, analysts predict the situation is worsening. One area where offences grow
at an alarming rate is employee theft.
The reality is the necessity for companies to essentially police themselves. The police are
struggling to deal with violent and other serious crimes and often cannot provide the
resources to fully investigate corporate matters. It is clear that employees will continue
to offend if this perception of apprehension is low. Accordingly, companies must take a
strong line on dealing with employee theft.
There was a time when employee theft meant a worker sneaking money from the till or
tossing a carton in the back of his/her car. These days, employee theft, left unchecked,
can be a deep-seated problem affecting the profitability and stability of an organisation.
Collusion between staff members means that the problem can be in epic proportions.
One statistic shows that given the opportunity, 70 per cent of all employees will steal,
provided they believe they will not be caught, 10 percent will never steal and 20 per cent
will steal no matter what.
Although zero tolerance is the goal, even a tightly run company will experience some
shrinkage, usually between .75 and 1.5 percent Many firms tolerate much higher. It
need not be the case. With over 20 years in the investigation business, we can reduce
shrinkage rates substantially.
NEW ZEALAND POLICE
Thompson and Toresen has a deep understanding of the pressures and logistical
constraints facing the New Zealand Police and as most members of the Thompson and
Toresen team are former police officers we have a mutual understanding of each other’s
roles and responsibilities.
As is demonstrated by a past deputy New Zealand Police Commissioner Steve Long:
“The police see the security industry as a partner in crime prevention and detection, the
police can’t do it on their own” North and South May 2003.
Thompson and Toresen has worked closely with the New Zealand Police on numerous
joint operations and has a good working relationship at all levels. This means that our
clients are provided with an enhanced level of co-operation from the New Zealand
Police when the need arises.
“Thieves respect property; they merely wish the property to become their property that they
may more perfectly respect it.”
G.K. Chesterton (The Man Who Was Thursday, 1908)
INTEGRITY . EXPERIENCE . COMMITMENT
4. 3
DRUG USE IN THE WORKPLACE
Many employers in New Zealand are unaware that the work place has become one of
the safest places to purchase and sell drugs. Firms should recognise that drug sales
and use by employees results in lost productivity, higher overhead costs, and employee
theft and embezzlement. Some consider the New Zealand Police have not realised that
targeting work place drug trafficking can be an effective component in their overall
anti-drugs effort and we are working towards lifting that profile with the New Zealand
Police.
Some senior management may feel ill-equipped to respond properly to work place drug
crime. Generally management have limited experience with the criminal investigative
process and are often fearful of legal liability issues. But by reaching out, businesses
have the opportunity to make a difference in reducing New Zealand’s problem with
drugs in the work place.
The typical drug abusing worker is; five times more likely to file a claim for workers
compensation, involved in accidents almost four times more often than other workers,
and on sick leave twice the normal level and late to work three times more often than
non-drug using employees.
Added to these losses are incalculable indirect costs. Work place drug crimes impair
workers judgment, diminish quality, and push productivity and morale down.
“He who does not prevent a crime when he can, encourages it.”
(Roman philosopher, mid-1st century AD)
INTEGRITY . EXPERIENCE . COMMITMENT
5. 4
OUR TALENT
Although Thompson and Toresen is a specialist corporate crime investigation firm we
have a national coverage in most large cities in New Zealand and with over 30 licensed
private investigators there is no corner of our country we cannot service.
Our staff are experienced and sourced from investigation, insurance, legal and
government authority backgrounds. This allows us to dedicate staff to their particular
stream of expertise and so provide you with the highest quality investigation. Our
investigators are experienced and highly trained in the investigation work that they
do.
Our quality control system provides them with continual feedback enabling them to
hone their skills and allows them to be working on a continual improvement platform.
Resumes of our senior investigators are available on request.
“Obviously crime pays, or there would be no crime.”
G. Gordon Liddy quotes (American Politician, b.1930)
INTEGRITY . EXPERIENCE . COMMITMENT
6. PARAGON
INVESTIGATIONS. CORPORATE & INSTITUTIONAL
THOMPSON AND TORESEN SERVICES TO BUSINESS
5
The way an organisation responds to a problem is crucial. A professional, effective response
can avoid or limit any damage, whilst an inappropriate or poor response merely compounds
an already bad situation.
Thompson and Toresen has a level of expertise with investigations and managing
investigations that is unmatched by any other organisation in New Zealand today. Regardless
of how effective your security is, there are going to be times when you experience loss or
business crime. When that occurs, it is important that you investigate incidents quickly,
professionally and competently, as in our experience it is rare for losses to stop without a
comprehensive investigation.
It often takes an astute investigator to determine who or what is responsible for an incident.
It also requires sensitivity and commercial experience to get results with a minimum of
disruption to the company and employees.
Equally important, and often overlooked by managers looking for this type of service, is
the requirement that an investigator has a thorough, practical knowledge of employment
relations issues.
Our detailed knowledge and extensive practical experience with employment issues
enables us to obtain the results our clients are seeking without unwanted consequences.
Some of our key capabilities include the following:
• Investigations of corporate theft & fraud
• Investigating External theft of goods or revenue
• Investigating Internal theft
• Employment-related investigations
• Investigating Internal loss
• Investigating Misuse of company property
• Investigating Misuse of position
• Investigating allegations of sexual harassment
• Investigating Drug use on the company’s premises
• Litigation driven investigations
• Witness interviews
• Background/character inquiries
• Brief preparation
• Exhibit identification & retention
• Evidence/information analysis charts
• Evidence presentation
• Forensic investigations
• Computer forensic investigations
• Management of evidence
• Forensic accounting investigations
• Intellectual property investigations
• Health and safety investigations following accidents, near misses or allegations
• Due diligence investigations
• Insurance fraud
• General claims fraud (personal effects, vehicle-related, travel claims etc)
• Benefit fraud
• Medical provider fraud
INTEGRITY . EXPERIENCE . COMMITMENT
7. PARAGON
INVESTIGATIONS. CORPORATE & INSTITUTIONAL
THOMPSON AND TORESEN CREDENTIALS IN ENFORCEMENT
6
Thompson and Toresen is a nationwide private provider of commercial, government and
other specialist investigation audit and compliance services.
The company principals have been, and still are very much instrumental in leading the
industry from the front by pioneering work conducted by private firms for government
departments. In many instances, we have been the first private investigators in New
Zealand to work for these government agencies.
We have many examples of work for government agencies and the examples below are
not exhaustive.
Accident Compensation Corporation (ACC”)
In 1986, Dan Thompson ran a pilot scheme for the ACC who at that time had no enforcement
division. The scheme was a success and they became the first ever private investigators
appointed under the ACC legislation.
Ministry of Agriculture – Meat (“MAF MEAT”)
In 1992 Dan Thompson ran another pilot scheme, this time for MAF Meat, investigating
allegations of breaches against the Meat Act 1981. At the time of our appointment MAF had
no in-house investigators and the work was, in the main, completed by Meat Inspectors,
most of who had no enforcement experience. Our successes nationwide were such that
MAF Meat had excellent media and we then assisted in the establishment of an in-house
investigations unit, training their investigators on enforcement procedures and the rules
of evidence.
Local Bodies
Thompson and Toresen has assisted many Local Bodies in their fight against offending
over a variety of important crime and dishonesty issues.
INTEGRITY . EXPERIENCE . COMMITMENT
8. CLOSING 7
THOMPSON AND TORESEN DIRECTORS
Paragon holds a unique position within the New Zealand investigation market in that our services
Daniel A.Thompson, dip policing, CFE
are targeted at a select group of customers within the corporate, government and local government
sectors.
Dan is a Former New Zealand Police Detective with
We focus on creating Strategic Partnerships 30 years of investigativewhom we can add tangible value
over with those customers for experience. One
to their business. New Zealand’s first ever private investigators he is
arguably one of the most well regarded corporate
investigators in the country.
Our business model is based on best practice, service quality and accountability. This means consistent
investigation results, time after time.
Contact Details:
Direct Dial 09 357 6644
Mobile 021 468546
Email: dan.thompson@theinvestigators.co.nz
“Crime is terribly revealing. Try and vary your methods as you will, your tastes, your habits, your attitude of mind, and your soul
is revealed by your actions.”
Agatha Christie quotes (English Detective, Novelist and Playwright, 1890-1976)
Daniel J.Toresen, MSc. , CFE
Daniel (Danny) Toresen has a long history in the
investigation industry. With over 20 years experience
in private investigations in New Zealand he is one
of the country’s most experienced professional
investigators.
He attained a Masters Degree in security
management from Leicester University in the United
Kingdom in 2000.
Contact Details:
Direct Dial 09 357 6644
Mobile 021 620 888
Email: daniel.toresen@theinvestigators.co.nz
INTEGRITY . EXPERIENCE . COMMITMENT
9. TT Corporate Profile September 2010
.
Thompson and Toresen. Investigators
Central Park Corporate Center
Building 10, Level 3
660 Great South Road, Penrose
Auckland 1010
PO Box 422
Shortland Street
Auckland 1010
New Zealand
Telephone 09 357 6644
Facsimile: 09 292 8046
www.theinvestigators.co.nz
investigations@theinvestigators.co.nz
INTEGRITY . EXPERIENCE . COMMITMENT