1. A) B) C)
Age n Gender n Race n
6 to 12 0 Male 44 Malay 92
13 to 19 40 Female 56 Chinese 5
20 to 25 28 Total 100 Indian 3
26 to 30 16 Others 0
31 to 80 16 Total 100
Total 100
D) E) F)
Employment n Allergies n Health Issues n
Student 65 Yes 28 Yes 14
Employed 32 No 72 No 86
Unemployed 3 Total 100 Total 100
Retired 0
Total 100
G) H) I)
How do you feel before How do you feel
How often do you go for a foot the foot massage after the foot
massage? n treatment? (Before?) n massage (After?) n
Relaxed & Very
Daily 2 Sore 47 Satisfied 81
Long term-aches &
Weekly 7 Tired 40 Pain 8
Monthly 19 Stressed 6 Not satisfied 11
Yearly 20 Sleepy 7 TOTAL 100
Others 52 TOTAL 100
Total 100
J) K) L)
Is it time-
Duration n Is it affordable? n consuming? n
15 min 36 Yes 85 Yes 33
30 min 26 No 15 No 67
1 hour 34 Total 100 Total 100
>2 hours 4
TOTAL 100

2. M) N) O)
What do you think
Why do you go for this of the quality of
Does it usually interrupt your reflexology therapy the reflexology?
schedule? n (Reason) n (Quality) n
Yes 23 Relaxation 84 Not important 8
Word of mouth
(influence from other
No 77 people) 13 Important 59
TOTAL 100 Beauty purposes 3 Very important 33
Total 100 Total 100
P) Q) R)
How important is the
uniqueness and
authenticity of the Ever been cheated
Is it important to check the price massage therapy to in a massage
first (Price Review) N you? n parlour? n
Not important 4 Not important 17 Yes 10
Important 58 Important 60 No 90
Very important 38 Very Important 23 Total 100
Total 100 Total 100
S) T) U)
Do you prefer your massage Did you feel the service Which
therapist to be of the opposite was a good value for the masseuse/masseur
gender? N price (Service) n do you prefer n
Yes 27 Yes 83 Indian 3
No 73 No 17 Malay 36
Total 100 TOTAL 100 Chinese 25
Others 36
Total 100
V)
What is your take on group
massage (having multiple clients
with their own masseuese/masseur
in the same room) n
It's okay 35
It's a problem to me 65
TOTAL 100