2. Content
Technoserve
1. Introduction
2. List Of Major Clients
3. What we do?
IPTV
1. What is IPTV?
2. Sample IPTV Diagram
3. IPTV Interactive Features
4. IPTV Products
Digital Signage
1. What is Digital Signage?
2. Sample Diagram
3. Digital Signage Features
4. Digital Signage Products
Support & Services
1. What is Support & Services?
2. What we provide?
3. SLA options
3. ➤ After 14 years in the Market, Technoserve is a leading Company providing IPTV and Digital Signage
System in Qatar and MEA Region with remarkable clients satisfied with Systems meeting the latest
technology and the International Standards.
➤ Technoserve was established on 1999 as a part of Delta Group with focus on system integration
of high-end products in the field of interactive TV solutions dedicated for the hospitality industry.
➤ In 2006 Technoserve acquired an R&D firm in the states and developed its own IPTV.
➤ In 2008, IPTV Product was launched equipped with Technoserve technical knowledge and
professional R&D team.
TECHNOSERVE
6. Internet Protocol television (IPTV) is a system through which television services
are delivered using the Internet protocol suite over a packet-switched network
such as the Internet or Intranet, instead of being delivered through traditional
terrestrial, satellite signal, and cable television formats.
What is IPTV?
High Quality and High Definition Live television
Time-shifted television: catch-up TV (replays a TV show that was broadcast
hours or days ago), start-over TV (replays the current TV show from its
beginning);
Audio & Video on demand (VOD): browse a catalog of movies or music.
Interactive Add-ons Features : Internet Application, Food Order, Weather Info
IPTV Main Features:
13. End User / Video network
Mngt network
IPTV Products - LinkMC
14. Why Technoserve Modular IPTV HeadEnd
➤ Save Space.
➤ Hot-swap modules.
➤ Easy maintenance without downtime.
➤ Independent processing, memory and network
➤ Independent configuration.
➤ Different input source in one box (DVBs/2,DVD or Camera)
➤ Redundant power supply per case
➤ Dual CI/CA for more pay channels per transponder
➤ Remote control through http/web interface
➤ Local control through control unit without the need for a computer
➤ Center Control Interface to control all deferent modules installed
➤ Automatic configuration of channel settings (Number, IP, PIDs and other)
➤ Automatic insert of channels into middleware
➤ Separate Management network interfaces
15. Storage Server
Technoserve’s IPTV Storage Server is a one-box-solution to facilitate features like:
• Time Shifting
• nPVR
• VOD
• AOD
• VOD based promotional channels into any IPTV system.
• Supports integrations on both headend level and at edge distribution network structures
The Storage Server capacity : ➤ 1,500 hours of video storage
➤ TV channel life recording
➤ unicast output streams
➤ MPG2/4 support
➤ SD and HD Support
➤ Bit rate from 0.200 to Mbps
16. The Aminet A140 - the next generation MPEG-2 and MPEG-4 high
definition IPTV/OTT set-top box (STB) for HD deployments.
Set Up Box (A140)
A140 Features Benefits140A
Display
High performance CPU
Stylish, pleasing design
Can de-interlace content for progressive
Mini DIN, HDMI, USB, S-Video, S/PDIF and
RF connectors
Software reset button
Great picture quality for LCD and Plasma TVs
Wide range of connectivity in a compact
package
Provides a selection of input/output
connections
Allows developers to create effective user
interfaces via the Amino JMACX extensions
Scope for further development of custom
software applications
17. High definition television is now an expected feature of in-room
services. The H140 is a high specification STB providing a
comprehensive range of features for the hospitality market
H140 Features Benefits140H
High performance CPU
CEC over HDMI
Small enclosure
Can de-interlace content for progressive
display
Mini DIN, HDMI, USB, S/PDIF and RS232
connectors
Software reset button
Provides high picture quality for LCD and Plasma
TVs
Provides fast video processing
Control of the TV and STB using one remote
Unobtrusive in the guest room
Provides a selection of input/output connections
Software functions controlled from browser
Provides a method of software recovery in the field
Provides scope for further development of custom
software applications
Set Up Box (H140)
18. The Aminet A540 - the next generation high definition, high
performance IPTV/OTT set-top box (STB) with integral PVR.
A 540 Features Benefits540A
Cool running, no internal fan Mini DIN,
HDMI, USB, S/PDIF and RF connectors
LED indication of recording and replaying
Software reset button
High performance CPU and large memory
Software functions controlled from browser
Provides fast video processing as video and
graphics can be split
Enables more recordings and provides PVR features
such as time shift and Video on demand
Quiet and unobtrusive
Provides a selection of input/output connections
Instant visual notification of PVR operation
Provides a method of software recovery in the field
Accepts a multicast software image
Set Up Box (A540)
19. Amino Aminet A129 - the next generation MPEG-2 and MPEG-4
Standard definition IPTV/OTT set-top box (STB) for standard
deployments.
With the wide range of standards and features now available in IPTV,
choosing the right STB can be challenging
A129 Features Benefits129A
Provides a high level of performance to
comfortably meet your SD deployment
requirements.
MPEG-4 capability
Mini DIN connector
Single network .
Simple, easy installation
Use as a second STB if upgrading to HD
Combines an MPEG-4 infrastructure capability
with a cost effective STB
Allows output of a range of video formats
depending on your software configuration
Set Up Box (A129)
20. What is Digital Signage?
Digital signage refers to electronically
controlled signs that you can update on-the-
fly. You can change the content quickly and
inexpensively, and deliver targeted messages
to many displays at once. These dynamic
displays are often used to present a custom-
tailored mix of informational and advertising
content, including product promotions, timely
news, and upcoming events
Digital signs are frequently mounted on a wall,
ceiling, shelf, or endcap within a crowded
public venue. In order to make the displays
stand out, these networks were early adopters
of large-screen LCDs, plasma monitors,
front/rear projectors, organic LED (OLED),
and holographic and 3D imaging.
21. Digital Signage Features
Screen Customization
Capable of screen customization through dividing the screen and streaming Live TV
Channels, Advertisement images and videos and RSS Feeds at the same time and on the same
screen.
Advertisement Videos/Slideshows
Capable of streaming advertisement Videos, promotions Videos, and special offers Videos on TV
screens.
Pop up Advertisement
Advertisement will pop up on the TV Screen .
Upcoming Events
The System is Capable of streaming all the upcoming events featured, provided by the administrator.
RSS Feeds
Automatic updates and feeds for local and international news feeds.
22. Digital Signage Features
Local Channels
Capable of streaming local channel including all information, videos, advertisement uploaded by the
administrator.
Grouping
The system is capable of creating groups of screens in order to stream the same information
provided by the admin at a specific group.
Scheduling
The system is capable of scheduling each screen by itself or group of screens in order to make them
work automatically due to the provided schedule.
Public Information
Information and instructions can be streamed over the screen through templates, slideshows, or
videos.
Weather information
Live weather information for at least two days.
23. Digital Signage Products
Multi Touch Screen
These interactive displays are simple to use and have many exciting
applications.
The brand new range of IR Multi Touch Screen Displays includes
mountable units that can be used in both landscape and portrait
modes. There are also both landscape and portrait models of our
Freestanding IR Multi Touch Screen Displays.
There are both vertical and horizontal beams .
24. Digital Signage Products
Standalone Portrait
The newly updated, slimmer, range of Portrait Digital Screens offer a
modern and stylish method of media display. The contemporary
Digital Screens are an ideal replacement for static posters using as :
Menu Information
Advertisement Content .
Weather information
RSS feeds, Timely News
Public Information ( Image, Video…) .
25. Digital Signage Products
Standalone Portrait with literature These interactive displays are simple to use and have many
exciting applications like : Advertising content, Public info …
Temperature is an important matter with regards to outdoor digital
signage, not only must the screen be able to withstand hot and
cold surroundings but it must be able to manage internal
conditions optimizing the working temperature. A built in air-
conditioning system is tailored to allow the display to work at an
optimal level in any climate
26. Digital Signage Products
Outdoor Standalone Portrait
upcoming events
Advertising content
These dynamic Outdoor Standalone Digital Screens can be used
in any outdoor conditions (Temperature is an important matter with
regards to outdoor digital signage, not only must the screen be
able to withstand hot and cold surroundings but it must be able to
manage internal conditions optimizing the working temperature. A
built in air-conditioning system is tailored to allow the display to
work at an optimal level in any climate
Outdoor standalone digital screen using for :
27. Digital Signage Products
Portrait Screen
The newly updated, slimmer, range of Portrait Digital Screens offer a modern
and stylish method of media display.
The contemporary Digital Screens are an ideal replacement for static
posters.
➤ Upcoming Events .
➤ Ability to be in constant use and wide viewing angle means that they offer
many advantages over using home TVs for commercial display
28. Digital Signage Products
Digital Wayfinding
it’s a horizontal Screen using for :
Identify to the direction to reach the exact location
Internal corporate information
Public information
29. Digital Signage Products
Door Label
Small Sign Board Using for :
upcoming events
Product Promotions
meeting announcement
informational content
Scheduling
30. Support & Services
Effective support of in-scope services is a result of
maintaining consistent service levels. The following
sections provide relevant details on service
availability, monitoring of in-scope services and
related components
WHAT IS SUPPORT & SERVICES ?
31. Support & Services
WHAT WE PROVIDE ?
1. Daily Operation ( Phone calls, Emails, remote Connection…)
2. Automatic system report send directly to the support team for proper action
3. 1 year free (Support & Services) after the installation of the system
4. Available a professional local team specialized on IPTV only (maintenance & installation ) .
5. Site Visit as request .
6. Schedules maintenance check up every 3 months.
32. Support & Services
SLA OPTIONS
3. Gold:- Guaranteed 2 hour response time from the time of customer call. Support will be available from 08.00 to 20.00, Doha
local time, Saturday to Thursday (Excluding public holidays). Calls received towards the end of coverage period will be dealt
with in 2 working hours. In addition, a technician will be available on call 24 hours a day 7 days a week for immediate
assistance with emergency issues.
1. Bronze:- Guaranteed 8 hour response time from the time of customer call. Support will be available from 10.00 to 16.00,
Doha local time, Saturday to Wednesday (Excluding public holidays). Calls received towards the end of coverage period will be
dealt with next working day.
2. Silver:- Guaranteed 4 hour response time from the time of customer call. Support will be available from 08.00 to 17.00,
Doha local time, Saturday to Wednesday and from 08.00 to 12.00 on Thursdays (Excluding public holidays). Calls received
towards the end of coverage period will be dealt with next working day.
We have 3 SLA level:-
33. Villa No: 213, Zone 39,
Street 343, PO. Box. 7639,
Al sadd Area, Near British Council.
Tel: +974 4466 0710 | Fax: +974 4455 4500,
E-mail: info@technoserve.net | sales@technoserve.net
CONTACT US