Synverse is the next generation global IT services provider driven by innovation and accelerators which are underpinned by industry best practices & methodologies and the key focus is on enterprise integration, customer management, web engineering and collaboration solutions. Synverse differentiates with other market players by virtue of its singular business, solution and technology accelerator frameworks

1. Your Next Generation IT Solutions Partner
Synverse Corporate Overview

2. Synverse is the next generation global IT services provider driven by innovation and
accelerators which are underpinned by industry best practices & methodologies and the key
focus is on enterprise integration, customer management, web engineering and collaboration
solutions. Synverse differentiates with other market players by virtue of its singular business,
solution and technology accelerator frameworks.
Our Vision
To be the next generation on-demand IT services provider in areas of
evolving business needs thus enabling us to provide scalable, future
proof solutions & efficient operations to keep customers always ahead
in the game.
Our Mission
Delivering competitive edge to our customers by providing innovative,
professional services which adapt to evolving business needs.
Quick Facts
UK Headquarters
Presence in NAMER, EMEA & ASIA-PAC geographies
100% Referencable
Empowering Industry Leaders
Alliance with Market Players
Diversified Expertise, Industry/Domain Experience & Seasoned
Professionals
Powered by Highly Skilled Human Intellects
Established HR & Global Sourcing Model
Blend of Technical Excellence & Domain Expertise
Knowledge Base & Global Delivery Experience
Our Assets and Operating Model
Innovative Business and Operating model
Driven by Industry leading services
Hosted Frameworks on Cloud/SaaS
Powered by Synverse Methodology

3. No matter what sector it operates in, modern business is always striving to keep pace with customer's
expectations of excellent service and is increasingly reliant on core capabilities that must be robust
and performant, must deliver best practice and must allow the business to respond quickly to
changes in the market. Synverse focus is on fast delivery of industry best practice embedded in
quality solutions thus utilising off-the-shelf components overlaid with accelerated customisation
facilitated by our unique frameworks capability. We have the skills and resources to meet your
expectation of excellent service and at the same time we can reduce Total Cost of Ownership (TCO)
of our customers. Synverse provides business solutions across Communication & Media, Life Science
& Healthcare, Retail & Distribution and Finance & Banking industry sectors.
Communications & Media
Synverse works with communication service providers
to help craft Customer Relationship Management
(CRM) and integration solutions by building new
technology products that are necessary to achieve
success in industry. Synverse Communication Practice
focuses on co-sourced and outsourced engagements
in BSS/OSS Systems Integration, Service/Subscriber
Portals, Analytics, Network VAS & Decision Support,
IT consulting and Application Development &
Maintenance.
Life Science & Healthcare
Synverse Healthcare Practice is committed in to
transforming the efficiency and effectiveness of
healthcare delivery. We offer innovative and
comprehensive solutions to physicians, hospitals,
ancillary facilities, clinics, governmental health bodies,
and public health & research organizations.
Retail & Distribution
Synverse Retail & Distribution Practice has extensive
experience in servicing the IT needs of all major retail
format types including grocery chains, discount
stores, department stores, specialty retailers and
Internet/Catalog stores. We also have expertise in
warehouse management solutions which facilitates
improvement in their operational efficiencies and
automation of their processes.
Finance & Banking
Synverse is committed in working with financial
services organisations to provide them with subject
matter expertise for deliverance of new technology
services and solutions. Synverse offers end to end IT
services for global banks and financial institutions by
bringing together its rich experience in the Banking &
Financial areas and its expertise in Business
Intelligence.

4. Synverse Propositions
Synverse is focused on helping customers
across the globe implement customized
business solutions. We have expertise in
existing and emerging technologies to help
our customers design, develop, implement and
manage technology operations. Our team of
highly skilled consultants provides technical
and management experience to help bring
concept to reality. Whether our customers are
trying to improve or enhance their current IT
architecture or rollout new systems, relocating
data center, securing mission critical
application; our strong expertise in a wide
array of technologies have placed Synverse as
one the leading providers of IT consulting
services in the market today. We offer our
customers custom and pre-packaged solutions
to extract the very best of human knowledge.
Synverse Offerings bundled with our
framework and methodology is a unique
combination we provide to our customers
taking global delivery of IT solutions to the
next level leading towards cost reduction and
faster time to market.

5. Synverse Enterprise Application Solutions Proposition
Overview
Behind every successful company stands a dedicated IT team developing and maintaining enterprise
applications to support ongoing needs of business. With Enterprise Business Application industry
growing at a rapid rate it is quite evident that companies are looking for a robust system integrator
however with a single view of bringing their CAPEX and OPEX IT cost down.
Synverse value in providing custom tailored business solution lies in its accelerators and
differentiators. By utilizing industry best practices Synverse has demonstrated ability to achieve
superior results in developing and managing applications in areas of.
Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Synverse believes not only in building dedicated business applications for its varied clients but also
have a fundamental concept of achieving consistent business process integration in a flexible way
with suppliers, partners and customers considering complexity and uncertainty of growing business.
As companies expand to cater the needs of their growing customer they are often confronted with
increased risk, government regulation to comply with and thus greater need to build a controlled
environment to support global operations. An insight into building core capabilities for its customers
have made Synverse invest into managing enterprise risk and creating global governance model thus
sidelining the risk of operational shortcomings through its unique framework and methodologies. An
array of enterprise solutions built around latest technologies keeping simplicity at core provides
Synverse the agility to unify its resource and ongoing collective initiatives on reducing risk and
uncertainty across value chain.
Synverse Enterprise Application Solutions teams work closely with global vendors such as Oracle,
PeopleSoft, Siebel, Chordiant, JD Edwards and SAP thus helping clients select, implement
enterprise technologies and tools to reduce costs and enhance risk management capabilities,
improving information system for better decision-making.
Synverse Enterprise Application Service Offerings

6. Synverse Enterprise Application Differentiator
As a specialized enterprise solutions provider Synverse enables its clients in the following business
needs.
Standardizing processes and gaining real-time insight into their cost-effectiveness and profitability
Accelerating time-to-market and increasing ROI by maximizing enterprise applications efficiency
Migrating, maintaining, and integrating globally distributed enterprise applications across the
enterprise
Deep domain/business process expertise.
Seamless global delivery management through a digitized delivery platform
Expertise in delivering high offshore leverage
Unique risk mitigation toolkit, expertise in fixed scope, fixed deliverable, fixed-price delivery model
Comprehensive knowledge management platform
With skilled ERP professionals and an affluent experience across application implementation,
upgrade, integration, and management - Synverse is effectively situated to deliver scalable and fast-
performing solutions by leveraging our industry insights and unique technical expertise.
Synverse brings distinctive combination of multi-skilled, techno functional consultants who have vast
experience of working with satisfied customers across the globe. Our success stems from identifying
real business issue areas, providing workable solutions & round-the-clock support to minimize perils.

7. Synverse Enterprise Business Integration Proposition
Overview
Enterprise Business Integration (EBI) - As the name suggests represents integration of best
techniques, methods that makes a quality information system for business to thrive on. The common
theme is business improvement through continuous
refinement and bringing the best ingredients to improvise
core capabilities. Improving quality, competitiveness,
efficiency and thus driving higher profits is why companies
have started their focus on business integration by mixing
methodologies that create greater synergies and more
significant improvements than any one methodology.
Techniques such as Total Quality Management (TQM), Six
Sigma and Lean Thinking, Enterprise Resource Planning
(ERP), Customer Relationship Management (CRM), Supply
Chain Management (SCM) and global sourcing helps
businesses reduce cost and thus improve stability.
Synverse Enterprise Business Integration Service Offerings
Synverse Enterprise Business Integration
Proposition being one of the key
propositions reflects the efficiency and
effectiveness in engaging our highly
skilled project managers, architects and
Integration engineers to execute projects
on various latest to legacy application
technologies. Our industry acknowledged
practice with system integration ranges
from WebMethods, TIBCO, IBM WBI,
SAP, Oracle, BEA WLI, Biztalk Server,
and PeopleSoft Integration Broker to
open technologies like JMS to deliver
middleware based application
integration. Synverse Enterprise Business
Integration Practice team has created a
project methodology which is tailored for
integration projects. To augment our
integration projects. To augment our integration methodology, Synverse has developed set of
frameworks which accelerate development delivery timescale which cover areas of integration such as
monitoring, messaging, custom adapter development.

8. Synverse EBI Business Strategy
Coupling Business with IT
Business needs
Technology looking Business Integration looking for technology
for business value 3rd Party Integration enablement
Content Integration
Application Integration
Data Integration
Synverse Enterprise Business Integration Differentiatior
Establishing effective service-oriented architecture (SOA) integration and Business Optimization
programs is a challenging proposition. There are few IT endeavors that are as far reaching, or require
the coordination and involvement of as many business and IT organizations, people, systems and
information. However, the benefits of successful initiatives in these areas that effectively drive
organizations toward real-time business and the predictive enterprise are equally far reaching: an
enterprise infrastructure that enables more efficient processes, lower development and maintenance
costs, the ability to react quickly to changing business requirements, and overall competitive
advantage. Selecting a powerful SOA, BPM and Business Optimization integration methodology with
appropriate middleware tools and executing upon sound related corporate programs are the primary
keys to success. The Synverse Accelerators are a proven approach to SOA, BPM and Business
Optimization. It consists of a comprehensive methodology, packaged service offerings, workshops,
best practices, and other tools that the Synverse Accelerators uses to help customers effectively
address the business, organizational, and technical issues and establish, execute and evolve world-
class SOA, BPM and Business Optimization programs.
By adopting Synverse Standard Integration Practices and Methodology, customers can reduce risks,
accelerate ROI and deliver more effectively on the promises of SOA, BPM and Business Optimization.

9. Synverse Infrastructure Management Proposition
Overview
Achieving maximum value from existing IT systems as
well as delivering and maintaining with new technology
is crucial to any IT strategy. Synverse helps
organizations deliver their infrastructure management
through a combination of standardization, service
improvement and cost reduction. Infrastructure
management proposition at Synverse takes pride in
providing focused attention towards operating all or
part of our clients IT infrastructure. Our solution
through global network of shared service centre,
provide consistent, state of art service thus bringing
down actual infrastructure cost for your data centre
needs. Our infrastructure management capabilities
provide our clients true value by hosting and giving
flexibility for managing remotely their business at a
cost effective rate.
Information Technology Infrastructure Library (ITIL) defines the organizational structure and skill
requirements of an IT organization with a set of standard operational management procedures and
practices to enable the organization to manage an IT operation and associated infrastructure. Todays
ever changing business makes it quite apparent to foster the growing needs of their customer at a
fast pace. During this long run of maintaining healthy customer experience, business faces some of
the major IT issues. These often act as hindrance in achieving profitability, flexibility and
competitiveness.
Synverse Infrastructure Management Service Offerings
Synverse provides high priority service support delivery
round the clock thus addressing key issues such as
complexity, change, cost and compliance. Our service
support business group main objective is to ensure
that end users have access to IT systems required for
their business functions under any circumstances. It is
there why we believe in creating robust value chain for
servicing our clients.
Another area of Synverse in Infrastructure Management
Support is Service Delivery. Following snapshot gives
an overview of our Service Delivery Paradigm.

10. Synverse Infrastructure Management Differentiator
As the leading edge shifts from the desktop to the smart-phone, resellers need to gain an
understanding of mobility issues and Enterprise Device Management (EDM) while also building
expertise in applications, operating systems, devices and operator service offerings. Synverse
facilitates a hosted offering where traditional resellers may act as trusted consultants if an enterprise
deploys in-house or contracts for operator-hosted service.
Enterprise-hosted has a server residing in the data center. While this presents an opportunity for the
service provider to install and configure the system, it also creates a need for some degree of in-
house understanding and support.
Operator-hosted solutions reduce the need for in-house talent but it is not clear where the service
provider would add value.
Third-party hosted provides both the hassle-free ease-of-deployment of operator-hosted yet
preserves a spot for a Service Provider which then hosts and manages the server.
Synverse professionals can provide device management services from a central NOC (network
operating center) for products that enable network operators to support individual enterprise
customers easily performing a full range of services including device security enforcement,
application installation and configuration, device inventory and reporting, device backup/restore, and
other functions. Active management of devices will help with device maintenance and reduce the
support call load into their customer care teams. These include major functions of wireless device
management, including device backup and restore, device provisioning and configuration, software
updating, security and policy management, and diagnostic and repair services.

11. Synverse Quality Analysis & Testing Proposition
Overview
Quality of the software is a complex parameter and that is where the importance of quality analysis
and testing capabilities of Synverse lies. Building and deploying an optimum IT System is one of the
major highlight of modern information systems.
Synverse Quality Analysis focuses on not only on technology but also our client's business to deliver
effective, customized solutions to them in a wide array of industries and technologies. We offer
exhaustive solutions to support projects from their initiation to completion; including
implementations, upgrades and customizations of QA & Testing processes, methods and tools. The
Synverse Quality Analysis team has developed vigorous and repeatable processes to ensure that
Synverse Verification and Validation services are of a dependable high quality. Our solutions are
tailored to meet client specific needs and are focused on delivering results that provide real business
value. Synverse Quality Analysis & Testing team has partnered and developed testing Frameworks
that assist our customers to reduce the project testing timescales and deliver quality end product
with readily available reporting dashboards. Our proven methodologies enable us to perform
assessments, create and carry out tests that are carefully designed, comprehensive and precisely
focused on each business case.
Synverse Quality Analysis & Testing Services Offerings
Synverse Quality Analysis solutions bring objective best practices to meet client objectives.
Bringing proven flexible Full life cycle QA & Testing Processes
Uses risk based approach to minimize production and compliance issues
Implement Manual or Automated Testing Best Practices

12. Synverse Quality Analysis & Testing Differentiator
Synverse QA Test Management Suite provides inbuilt test methodology optimized for core industry
verticals including communications and finance. Synverse Zephyr enables enterprises to manage their
test departments more efficiently, boost productivity, reduce costs and provide IT leaders with real-
time visibility into all aspects of their software quality cycle.
The key differentiators are.
Completely integrated and flexible collaboration-based Test Management System
Contextual project spaces foster reusability and speed up test creation and execution cycles
Enterprise 2.0 features
Stunning visual metrics via live dashboards
Out of Box Test Library focused on Enterprise and Customer Management Application Testing

13. Synverse Web Engineering Proposition
Overview
Synverse intellectual capital and best
practices leveraged from the experience of
implementing web engineering solutions
across different functional domains have
benefited clients across value chain. The
economies of scale offered by these centers
of excellence ensure that our customers
achieve highest-quality implementation in
the most cost-effective manner. Synverse
Enterprise Integration practice using web
engineering provides a structured
information processing and delivery
framework that has helped leading global
organizations break down information
barriers across the enterprise. Our comprehensive suite of web engineering services delivers end-to-
end solution that addresses four critical elements of business operations: business, people, process
and IT.
Synverse realizes the evolving nature of the
web, and never stops exploring the new and
improved methods of development & design
that engages the user and generates result.
We deliver more than just your anticipated
expectations, providing additional strategic
insight into the trends shaping online
commerce and technology. Our clients
benefit from knowledgeable, hands-on
service of our exceptional marketing and
programming staff who are dedicated to
providing our customers with a level of
responsiveness and efficiency that is
unparalleled in the industry. Our focus
throughout the complete web-engineering
life cycle provides strategic business insight
by mapping people, technology and
organizational behaviour thus capitalizing on
business process reengineering as per
market needs.
Web Engineering Life Cycle

14. From the effortless process of transferring funds into a bank account, to deploying a large scale web
services network that updates pricing information globally, the adoption of a web applications
infrastructure is vital for many businesses and that is where Synverse becomes the prime preference
as a web application development company.
Functional Capabilities
E-commerce Solutions
Web Application Development
Custom Web Application Development
Web 2.0 Development Highly interactive and intuitive
Advanced Dynamic Websites website with rich functionalities
and attractive user interfaces.
Website Design Development and Redesign
Intranet, Extranet and Portal Development
Content Management Solution RIA Application Development
SEO Services
Rich web applications loaded
Web Hosting
with features and functionality of
traditional desktop applications.
Technical Capabilities
ASP.NET, C#, VB.NET, XML, HTML Portal Development
Perl, PHP, Java, VBScript, JavaScript Finest web portal development
Windows 9x/NT/2000/XP, Solaris, UNIX, Linux and portal maintenance services
Multitier Architecture for B2B, B2C,e-Business &
Macromedia Flash e-Commerce solutions.
MS SQL, MySQL, Oracle, MS Access Database
Integration Ecommerce Development
Specialized Ecommerce solutions
including latest shopping cart
solutions for clients, addressing
there unique requirement and
thus market and sell your
product in a competitive
marketplace and convert your
visitors into customers
Open Source Customization
Open source solutions enriched
with enabling features, endowing
you with greater freedom to
upload the content your way
using most popular content
management systems.

15. Synverse Business Intelligence Proposition
Overview
Business Intelligence empowers business to execute management by facts. It helps in data based
decision making that would help drive and improve the business and discover hidden trends.
Accessing the right information at the right time can empower companies to make critical decisions
faster and respond rapidly to market changes. Synverse Business Intelligence Proposition provides
well-timed information that can provide companies with a competitive edge and transform their
businesses like never before.
In a highly competitive global business environment, Synverse Business Intelligence, Data
Warehousing and Information Management solutions allow data-driven decisions to transform your
business strategies and operations. Synverse Business Intelligence Proposition believes in long term
partnership focused engagement offering outstanding benefits with leading global organizations by
means of our solution frameworks. We offer specific industry solutions addressing key business
process areas.
Synverse Business Intelligence Proposition is driven by the following characteristics.
Capabilities in implementing best practices, enterprise data architectures and global delivery.
Deep analytical competencies and relative priorities, linked to key business objectives, drivers and
processes
Technology assessment and high level architecture capabilities to support the required analytical
abilities
Ability to define the data model, functional capabilities and technology architecture for the
releases of the BI environment
Capabilities in migration and upgrades to the latest BI environments, allowing customers to
leverage the most up-to-date tool capabilities
Our technology coverage includes Business Objects, Cognos, Informatica, Oracle, SAP, SAAS
and Microsoft platforms.

16. Synverse Business Intelligence Service Offering
We offer a comprehensive set of services including application design/development and
maintenance, and SLA Support services using Business Intelligence and Data warehousing products.
Our Business Intelligence Services include.
Design and Development of presentation strategy using presentation products
Design and Development of ETL strategy Universe Design and Development
Data warehouse design, data cleansing, loading and management
Analytics, Report Development and Customization
Reports Deployment on web
Version Upgrades and Migration
Version upgrade and/or migration from one platform to other
Synverse Business Intelligence Differentiator
Capabilities in implementing best practices, enterprise data architectures and global delivery.
Deep analytical competencies and relative priorities, linked to key business objectives, drivers and
processes.
Technology assessment and high level architecture capabilities to support the required analytical
abilities.
Ability to define the data model, functional capabilities and technology architecture for the
releases of the BI environment.
Capabilities in migration and upgrade to the latest BI environments, allowing customers to
leverage the most up-to-date tool capabilities.

17. Frameworks & Accelerators
At Synverse, we strive to develop methodologies, refine best practices & conceive frameworks to
accelerate your business, providing "Out of the Box" value adds
Catalysts
Synverse Differentiator
Synverse offers its customers a fundamentally unique
combination of attributes. Synverse leverages its process
expertise across multiple industries and uses its strengths in
technology and analytics to drive business impact for global
companies. We have a customer-first business model that focuses
on forming deep client relationships, which are based on
transparency, compliance, integrity and mutual benefit. Our USP
is the combination of Expert Consultants on the front lines for
every engagement to ensure that clear understanding and
translation of requirements is taking place, backed with off-
shoring services wherever possible for cost savings and bundled
with all this, our industry and technology focused accelerators
which focuses on tangible returns and improved business
processes to deliver real and measurable value in a rapid
timeframe.

18. London, UK
California, USA
Sydney, Australia
Hyderabad, India
Pune, India (Alliance Centre)
Contact us
Synverse Limited Synverse Inc. Synverse Technologies Pvt. Ltd.
Albany House, Market Street 3000 Danville Blvd #E, 1539, Avenue No. 1, Street No. 17,
Maidenhead, Berkshire, SL6 8BE Alamo, CA 94507, Road no. 12, Banjara Hills,
United Kingdom United States Hyderabad 500 034, India
Tel: +44 1628 421827 Tel: +1650 585 2269 Tel: +91 40 65265221
Fax: +44 1628 421826
www.synverse.com