Symantec's Strategic Direction and Q3 2013 Earnings Presentation
1. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Symantec’s Strategic Direction and
3Q 2013 Earnings Presentation
January 23, 2013
Welcome
Helyn Corcos
Vice President Investor Relations
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2. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
1 3Q FY13 Earnings Highlight
2 Strategic Direction and Operational Plan
3 Questions & Answers
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Forward Looking Statements
This presentation contains statements regarding our intention to execute a new strategy, implement operational and
organizational changes and our projected financial and business results, as well as our intention to return cash to shareholders
through dividends and continued share buyback activity, which may be considered forward‐looking within the meaning of the
U.S. federal securities laws. These statements are subject to known and unknown risks, uncertainties and other factors that may
cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in
this presentation. Such risk factors include those related to: maintaining customer and partner relationships; the anticipated
growth of certain market segments, particularly with regard to security and storage; the competitive environment in the software
industry; changes to operating systems and product strategy by vendors of operating systems; fluctuations in currency exchange
rates; the timing and market acceptance of new product releases and upgrades; the successful development of new products and
integration of acquired businesses; and the degree to which these products and businesses gain market acceptance. Actual
results may differ materially from those contained in the forward‐looking statements in this presentation. Additional information
concerning these and other risk factors is contained in the Risk Factors section of our Form 10‐K for the year ended March 30,
2012 and in our Form 8‐K filed on June 11, 2012.
Any information regarding pre‐release Symantec offerings, future updates or other planned modifications is subject to ongoing
evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or
implied. Customers who purchase Symantec offerings should make their purchase decision based upon features that are
currently available.
We assume no obligation to update any forward‐looking information contained in this presentation.
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3. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Use of GAAP and Non‐GAAP Financial Information
Our results of operations have undergone significant changes due to a series of acquisitions, the impact of SFAS 123(R),
impairment charges and other corporate events. To help our readers understand our past financial performance and our future
results, we supplement the financial results that we provide in accordance with generally accepted accounting principles, or
GAAP, with non‐GAAP financial measures. The method we use to produce non‐GAAP results is not computed according to GAAP
and may differ from the methods used by other companies. Our non‐GAAP results are not meant to be considered in isolation or
as a substitute for comparable GAAP measures and should be read only in conjunction with our consolidated financial statements
prepared in accordance with GAAP.
Our management regularly uses our non‐GAAP financial measures internally to understand, manage and evaluate our business
and make operating decisions. These non‐GAAP measures are among the primary factors management uses in planning for and
forecasting future periods. Investors are encouraged to review the reconciliation of our non‐GAAP financial measures to the
comparable GAAP results, which is attached to the financial review presentation, and which can also be found, along with other
financial information, on the investor relations page of our website at www.symantec.com/invest.
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3Q13 Earnings Highlights
James Beer
Chief Financial Officer
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4. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Better than Expected Results for 3Q13
As Reported
3Q’13 3Q’12
Growth Y/Y
Revenue $1,791m $1,715m 4%
Non‐GAAP Operating Margin 25.6% 26.2% ‐60 bp
Non‐GAAP EPS $0.45 $0.42 7%
• Revenue Drivers
– Constant currency adjusted revenue grew 5% Y/Y
– Organic, constant currency revenue grew 4% Y/Y
– Strength in EMEA, Information Management and Trust Services
– License, constant currency revenue grew 8% Y/Y driven by strength in Information Management solutions
– Subscription, constant currency revenue grew 5% and maintenance revenue grew 5% Y/Y… Enterprise,
constant currency subscription revenue grew 12%
• Profitability Drivers
– Operating margin and EPS driven by higher revenue and lower spending
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Solid Revenue Results by Segment
FX Adjusted
3Q’13 3Q’12
Growth Y/Y
Consumer $530m $525m 2%
Security and Compliance $527m $510m 4%
Storage and Server Management $666m $618m 9%
Services $68m $62m 9%
• Consumer… up‐selling to premium suites and growing emerging backup, NortonLive services and mobile
• Security and Compliance… strength in Trust Services, MSS and Encryption
• Storage and Server Management
– Information Management revenue grew 12% Y/Y driven by double digit growth in NetBackup
– Storage Management revenue grew 1% Y/Y as customers continue to deploy more mission critical applications
on Linux and virtualized infrastructures
• Services… driven by Business Critical Services
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5. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Strong Cash Generation
As Reported
3Q’13 3Q’12
Growth Y/Y
Cash From Operating Activities $463m $403m 15%
Cash, Cash Equivalents and Short Term
$4,252m $2,380m 79%
Investments Balance
• 43% of cash on shore… ~ 26% excluding $1 billion allocated to maturity of June 2013
convertible notes
• $200m to repurchase 11m shares at average price $17.94… $283m remaining in
the current board authorized share repurchase plan
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4Q FY13 Guidance
FX Adjusted
4Q’13 Expected Y/Y Growth
Growth Y/Y
Revenue $1.70 to $1.74b 1 – 4% 1 – 3%
GAAP EPS 18¢ to 19¢ ‐ (75 – 76)% na
Non‐GAAP EPS 37¢ to 38¢ ‐ 2.6 – 0% na
Deferred Revenue $4.01 to $4.07b 1 – 2% 1 – 3%
• ~73% or $1.26b of March quarter revenue coming from balance sheet
• Guidance assumes
– FX rate of $1.32 per Euro
– 24.6% effective tax rate and 702m CSE… R&D tax credit drives down our tax rate in 4Q13
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6. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Symantec 4.0 ‐ Strategy
Steve Bennett
President and Chief Executive Officer
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Symantec 4.0 Financial Theme
Organic growth focused company
Complemented by accretive acquisitions… that add
value to customers
Growing operating margins and cash flow
Disciplined approach to capital allocation
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7. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Strategy and Operating Plan Agenda
Learning Journey
Customers and Market Overview
Offering Strategy
Go‐to‐Market Strategy
Organization
Resource Allocation
Financial View
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Over 8000 employees in More than 1300 customers, 36 Analyst meetings across all
town hall and small team including presenting at regions, speaking to Gartner,
meetings VISION Barcelona IDC, Forrester and others
Dublin
Springfield
Boston London Beijing
Reading Paris
Mountain View Roseville New York
Barcelona Chengdu Tokyo
Baltimore Washington DC
Culver City Heathrow
Pune
Chennai
Singapore
Sydney
78 financial analysts Meetings with various House and Senate members,
251 partners at the
including attending Citi including General Alexander and presenting to over 900
Baltimore Partner Exchange
Investor Conference attendees at the Symantec Government Symposium
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8. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Key Learnings… Strengths
Portfolio of Strong Brands
Deep Expertise
Strong Assets Leading Reach and
and Capability
Products Installed Base
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Key Learnings… Opportunities
GTM and
Products and People and
Global
Services Organization
Strategy
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10. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Market Trends, Competitive
Landscape and Product Offerings
Stephen Gillett
COO
Francis deSouza
President of Products & Services
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Voice of the Customer
• Global economic uncertainty
and enterprise security
• Full Emergence of Digital and
Social Media
• Explosive data and intelligence
growth
• Enterprise IT will need to adapt
and evolve
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11. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Enterprise Security
• Redefined boundaries between
consumer and business
• Enterprise attack sophistication
is increasing
• Technology realm transfer
• Dispersion of authority
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Countries and Government
• Governments are responsible
for protecting their nation's
critical infrastructure
• Attacks on citizens and
institutions increasing in
complexity
• Cyber has become the fifth
domain for warfare — after
land, sea, air, and space
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12. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Changing Landscape and Market Trends
Internet of “Things” Mobility
Digital & Social Life Computing Ecosystems
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Changing Market Requires a New Model For Protection
Corporate Network
PCs Data Center
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13. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Integrated
Startups Specialist Stack Providers
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Best of Need
Scale
How We Win
Integration
Cross Platform
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14. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
We Will Strengthen Our Offerings: More R&D
More • Increase R&D spend
Innovation • Redeploy and hire
More R&D Better and • Advanced research
Easier
Customer File System Encryption
Better meet Experience
customer Leverage Centers of
needs…faster Innovation DLP Excellence
Endpoint
organic growth Protection
Security Intelligence
Right‐for‐Me New
Offerings Offerings
Zero‐based • Whole company scope
mindset • Resource best growth opportunities
• Eliminate redundancy
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We Will Strengthen Our Offerings: Better and Easier
Customer Experience
Better and • Focus product teams on end‐to‐
More R&D Easier To Use, Upgrade end customer use experience
Customer and Maintain
• Simplified licensing
Better meet Experience
customer • Self‐healing technology
needs…faster
organic growth
• Simplified support options
Right‐for‐Me New
Offerings Offerings To Get Help and • Expanded support channels ex.
Support Web, chat, community support
• Knowledge management
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15. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
We Will Strengthen Our Offerings: Right‐For‐Me Offerings
• Consumers • Geographies
Better and
More R&D Easier Tailored • Small Businesses • Specific
Customer Offerings Industries…verticals
• Large Enterprise
Better meet Experience
customer • Governments
needs…faster
organic growth
• Software
Right‐for‐Me New
Offerings Offerings Choice of • Appliance
Deployment • Cloud
Option
• Hybrids
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New Offerings Will Address Broader Customer Needs
Better and
More R&D Easier • Integrated, modular, solving bigger jobs
Customer
Better meet Experience
customer
needs…faster •Customer can buy existing products OR
organic growth new integrated offerings
Right‐for‐Me New • Turn on new capability as needed
Offerings Offerings
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16. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Symantec Addresses Unmet, Underserved Needs In
Three Areas
User Productivity & Protection
Make it simple for me to be productive
& protected at home and work
Information Security Keep my business safe and compliant
Information Management: Keep my business information and
Availability & Scalability applications up and running
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How Current Offerings Map to Customer Jobs
Current Offering Examples
Norton 360
Norton Mobile Security
Norton Data Services
User Productivity & Protection Endpoint Protection
Enterprise Mobility
Endpoint Encryption
User Authentication
Managed Security Services
Data Loss Prevention
Mail and Web Security
Information Security O3
Control Compliance Suite
Critical System Protection
Trust Services
Storage Foundation HA
NetBackup
Information Management: Enterprise Vault/eDiscovery
Availability & Scalability Backup Exec
BE.cloud
FileStore
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17. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
We Will Deliver New Integrated, Modular Offerings
Over the Next 6‐24 Months
New Higher‐Value Offerings
Mobile Workforce Productivity
Norton Protection
User Productivity & Protection
Norton Cloud
Information Security Service
Identity/Content‐aware
Security Gateway
Information Security
Data Center Security
Business Continuity
Integrated Backup
Information Management:
Availability & Scalability Cloud‐based Info Management
Object Storage Platform
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New Higher‐Value Offering: Mobile Workforce Productivity
Enables authorized users to access corporate resources from any corporate or
personal mobile device, PC or Mac while protecting data, applications, Integrated
devices and identities
• Endpoint protection
• Corporate
• Personal
• Mobile device management
• Mobile container
• Mobile application
Management
• Enterprise app store
• Endpoint encryption
Employee Owned/BYOD Enterprise Applications • Endpoint DLP
• User authentication
Corporate Owned Cloud Services
Solves an important customer problem and builds competitive advantage
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18. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
New Higher‐Value Offering: Information Security Service
Provides visibility into, and comprehensive protection from, advanced
threats leveraging Symantec and 3rd‐party products Integrated
• Analysis
Symantec Security Offerings • Correlation
• Visibility
3rd‐Party Products and Tools
• Dashboard
Symantec Global Security • Threat Detection
Intelligence Network
• Prioritization and
Enterprise Apps Workflow
• Incident Management
• Risk Management
Solves an important customer problem and builds competitive advantage
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New Higher‐Value Offering: Business Continuity
Delivers high availability, performance, and scalability for business
applications in virtual, private cloud environments Integrated
• Windows Backup
Applications
• Unix/Linux Backup
• Virtual Backup
• Clustering
Platforms • Virtual HA
• Replication
• Disaster Recovery
Storage • Service Orchestration
Solves an important customer problem and builds competitive advantage
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19. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Examples of New or Expanded Centers of Excellence
Cloud Platform & Hardware
Capabilities Supply Chain
Global Security
Information Fabric Intelligence
Network
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Solve Bigger Right‐for‐Me
Problems Offerings
How This
Benefits
Customers
Better and How They
Easier Want to Buy
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20. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Symantec 4.0 Portfolio Strategy
• Evaluated entire portfolio • Portfolio review continues over
time
• Two key criteria
– Stand‐alone offering or part of a
larger, modular future offering
• Will deal with anything that
doesn’t fit
– Asset to solve new, important
customer problems?
Nothing to announce today
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Simplified Go‐to‐Market (GTM) Strategy
Customer Segment
Global
• Global & Enterprise… Symantec direct + Customer led channel
involvement
Enterprise
• New Verticals business… Telco/ISPs, SIs, XaaS, National Public Sector
Commercial • Channel‐led… dedicated Symantec team supports
Consumer and • Combination of direct through e‐business and channel‐led
Small Business
Applied “Right for GEO” manner 40
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21. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
New Marketing and Sales Capabilities
• New business growth
‐ Field paid only on new over time
‐ Separate renewals org • Expanded Marketing
Beyond Beyond
‐ Total customer experience
Current Short-Term
‐ New centers of excellence
Point Bookings to
• Expanded high quality/ Products to Lasting ‐ Strategic Pricing & Licensing
lower cost models Integrated Customer
‐ Telesales Offerings Value • New, enhanced partner program
‐ e‐Business ‐ More selective based on capabilities
‐ In product ‐ Better enablement & Symantec support
Offerings Customers ‐ New performance‐based incentives
• New global sales and partner
enablement organization
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Organizational Strategy
July 25th to Present Today
• Common company level objectives • Symantec 4.0 strategy and plan
• Financial results + customers + partners + • New org structure and leadership team
employees
• New organization simplification initiative
• New staff performance objectives
• Splitting Chairman and CEO roles
• Changed staff meeting cycle
• Trained 95% of directors and VPs on SYMC
4.0 leadership
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22. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
New Organization Design: Objectives
Improve Teamwork Increase Customer Focus Functionalize Upgrade Growth Capability
• Office of the CEO • Consumer & business • Upgrade process • Marketing
• Senior leadership world merging capability • Sales process
decision on talent + • Customer jobs vs. • Consolidation for management
collaboration skills segments leverage • IT
• Break up BU structure – Centers of excellence
that created silos – Eliminate redundancies • Cloud Ops
• Global in thinking and • Right talent… Fewer, • HR
actions… GEO leaders bigger roles for our
best and brightest
Strengthen leadership… Improve Organic Growth Capabilities…
Minimize Execution Risk
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Creation of the Office of the CEO New Roles or
Major Changes
Office of the CEO
• COO
• President Products & Services
• CFO
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23. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
New Structure 11 Direct Reports to the CEO New Roles or
Major Changes
CEO
Product & NA Enterprise
COO Verticals Business APJ
Services Sales
Strategic Sales EMEA
Strategy & Corp
CFO HR Legal
Dev
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President of Products and Services Organization New Roles or
Major Changes
CEO
Products
Information Information Business Critical
Mobile CTO
Security Management Services
Enterprise & Norton
Endpoint PD
Education
Enterprise & Norton Global/Vertical
Endpoint PM Offering Integration
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24. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
COO Organization New Roles or
Major Changes
CEO
COO
Consumer Sales CMO
Sales Process &
Renewals
Enablement
e‐Business Customer Care
CIO Communications
Cloud Ops
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Operational Plan
James Beer
Chief Financial Officer
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25. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Opportunities to Drive Efficiency & Redeploy Resources
Company‐wide Opportunities
Partially integrated acquisitions
Duplication and
Siloed organization; redundancy Drove
Complexity
Too much management
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Opportunities to Drive Efficiency & Redeploy Resources
Product Development
1 Consolidated $1.8 billion spending pool
2 Significant duplication today… 24 cloud service platforms and 54 data center locations
3 Align point product spending with market opportunity
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26. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Opportunities to Drive Efficiency & Redeploy Resources
Sales & Marketing
1 Simplify pricing & licensing … 31 price lists and 41 license meters
2 Build high performance and cost effective renewals team
3 Consolidate worldwide marketing spend
4 Streamline route to market structure … 23 distinct sales channels
5 Field sales real estate consolidation
6 Fewer individualized compensation plans
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Opportunities to Drive Efficiency & Redeploy Resources
Cross‐company
Management ranks have expanded steadily
1 • High cost
• Slow decision making, removed from front line reality
Organization Simplification Initiative
2 • Move from 10 layers of management to 6‐7
• Move from average of 4 spans to ~8
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27. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Investments to Build Organic Growth Engine
People Products Infrastructure
General &
Product Development Sales & Marketing
Administrative
Existing offerings Marketing IT a strategic enabler
• Pricing resources • Insource some activity
New integrated offerings • Customer analytics • Applications and infrastructure
Product delivery capabilities • Brand building
• Cloud infrastructure platform HR… building talent and
• Hardware Supply Chain Sales organizational capability
• Information Fabric • Process improvements
• Global security intelligence • Renewals team Process capability
network • e‐Business expansion
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Expense to Revenue Ratios
Invest to drive faster organic growth
Symantec Benchmark1
FY12A FY17E Median High
R&D 14% 16% 13% 17%
S&M 41% 27% 28% 50%
G&A 6% 5% 8% 13%
1Benchmark includes 3 year averages for BMC, CA, CVLT, CRM, ORCL, MSFT, SAP, INTU, CTXS, ADBE 54
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28. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Financial Plan
Commitment to 5%+ organic revenue growth and 30%+ operating margins
• Organic revenue… 5%+ CAGR FY15‐17
• Operating margins… 30% goal in FY15
FY14 ‐ A Transition Year… Expect
• 0‐2% revenue growth
• Operating margins grow 200 bps
• Free cash flow impacted by
• ~$275 million severance payments
• Incremental CapEx $100‐$150 million
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Capital Allocation
• CapEx and acquisitions that support strategy + meet IRR hurdles
Strategy • Return excess cash to shareholders
• 15%+ IRR hurdle
Strategy • Target returning 50% of free cash flow longer‐term
Elements • Over time, ~50/50 balance between dividends and repurchases
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29. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Capital Allocation
• Initiating dividend with targeted yield of 2.5% in 1Q14
Announcing
• New $1B share repurchase authorization
Today • Continue opportunistic buybacks
• Expect to return $800m
FY14 • Will invest $375‐425m for severance and CapEx investments
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Symantec 4.0 Operating Theme… Better and Easier
What we do… People and Partnerships… Internal and external… creating customer value
How we play… As a Team… Making High Quality, Timely Decisions
• Symantec‐wide objectives and performance metrics
• One Symantec strategy with cascading organizational strategies and operational priorities
• Individual accountability… to their role and the team
How we think… Innovation + Execution…. Global and Local… Big and Small
• Innovation everywhere with special focus on customer driven and technology innovation
• Excellence in execution through people, process and technology
• Act big where there is value… act small everywhere else
• Eliminate complexity not valued by customers or partners
• Create and leverage global centers of excellence
How we organize… Simplified and Streamlined
• Inverted triangle organizational philosophy
• Lean and effective management structure
• Culture of learning and sharing to make us better
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30. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
Symantec 4.0 Company Theme
Enabling people, businesses and
countries… to protect and manage
their digital information… so they
can focus their time and energy
achieving their aspirations
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Appendix
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31. Symantec's Strategic Direction and 3Q 2013 1/23/2013
Earnings Presentation
4Q FY13 Guidance
Three Month Ending March 29, 2013
Year‐Over‐Year Growth Rate
Revenue Guidance Range Actual Constant Currency
GAAP revenue range $1.70 ‐ $1.74B 1% ‐ 4% 1% ‐ 3%
Three Month Ending March 29, 2013
Year‐Over‐Year Growth Rate
Earnings Per Share Guidance and Reconciliation Range Actual
GAAP diluted earnings per share range $0.18 ‐ $0.19 (76)% ‐ (75)%
Add back:
Stock‐based compensation, net of tax $0.04
Amortization of intangible assets, non‐cash interest expense
and transition & transformation expenses, net of tax $0.15
Non‐GAAP diluted earnings per share range $0.37 ‐ $0.38 (3)% ‐ 0%
Three Month Ending March 29, 2013
Year‐Over‐Year Growth Rate
Deferred Revenue Guidance Range Actual Constant Currency
GAAP deferred revenue range $4.01 ‐ $4.07B 1% ‐ 2% 1% ‐ 3%
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GAAP to Non‐GAAP Reconciliation
Year-Over-Year
($ In millions, except per share data) Three Months Ended Non-GAAP Growth Rate
December 28, 2012 December 30, 2011 Constant
GAAP Adj Non-GAAP GAAP Adj Non-GAAP Actual Currency
Net revenue: $1,791 N/A $1,791 $1,715 N/A $1,715 4% 5%
Gross profit: $1,492 $20 $1,512 $1,444 $26 $1,470 3% 4%
Stock-based compensation 4 4
Amortization of intangible assets 16 22
Gross margin % 83.3% 84.4% 84.2% 85.7% -130 bps -110 bps
Operating expenses: $1,194 $140 $1,054 $1,144 $123 $1,021 3% 4%
Stock-based compensation 38 42
Amortization of intangible assets 71 73
Restructuring and transition 27 5
Acquisition/divestiture-related expenses 4 3
Operating expenses as a % of revenue 66.7% 58.8% 66.7% 59.5% -70 bps -40 bps
Operating income $298 $160 $458 $300 $149 $449 2% 2%
Operating margin % 16.6% 25.6% 17.5% 26.2% -60 bps -80 bps
Net income: $212 $101 $313 $240 $74 $314 0% N/A
Gross profit adjustment 20 26
Operating expense adjustment 140 123
Non-cash interest expense 15 12
China VAT tax refund (24) -
Income tax effect on above items (44) (45)
Tax related adjustments:
Release of pre-acquisition tax contingencies (6) (42)
Diluted net income per share attributable to
Symantec Corporation stockholders $0.30 $0.15 $0.45 $0.32 $0.10 $0.42 7% N/A
Diluted weighted-average shares outstanding
attributable to Symantec Corporation stockholders 702 702 740 740 -5% N/A
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