7. Status (as at April 2009) : 33,789 employees trained (RM32.24 million) 40 SKILLS DEVELOPMENT CENTRES & PROFESSIONAL TRAINING PROVIDERS APPOINTED: 80% training grant on the course fee Enhancing Marketing Skills Skills Upgrading Programme SKILLS UPGRADING PROGRAMME
8. Sales performance Training Professional Certified Sale Professional(CSP); Professional Certified Sales Manager (CSM); and Professional Certified Account Manager (CAM). Customer Services Training Professional Certified Customer Service Practitioner (CCSP); Skill Certificate in Customer Care; and Skill Certificate in Customer Relationship Management (CRM). Marketing Strategic Brand Building; Analyzing Market Opportunities through Market Research; Developing an Effective Marketing Plan; Maximizing Marketing Communication; and Developing the Market Driven Organization 19 Professional Training Providers Enhancing Marketing Skills SKILLS UPGRADING PROGRAMME
9. SME BUSINESS CENTRE (19 th FLOOR) OUTREACH CHANNELS Business Advisory Services (BAS) Virtual SME Information Centre : info@smidec.gov.my / www.smidec.gov.my InfoLine : 1-300-88-1801
19. Matching Grant for Business Start-Up Matching Grant for Product and Process Improvement Matching Grant for Certification and Quality Management Systems Matching Grant for Market Development Matching Grant for Development and Promotion of Halal Products Matching Grant for Enhancing Product Packaging Grant for RosettaNet Standard Implementation RM100,000 RM500,000 RM100,000 RM200,000 RM250,000 RM100,000 RM150,000 MATCHING GRANTS FOR THE MANUFACTURING SECTOR
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28. Business Start-up Improving and Upgrading of Existing Services and Processes Certification and Quality Management Systems Advertisement and Promotion RM100,000 RM500,000 RM50,000 RM250,000 FINANCIAL ASSISTANCE SCHEME FOR SMEs IN THE SERVICES SECTOR
29. FINANCIAL ASSISTANCE SCHEME FOR SMEs IN THE SERVICES SECTORS Services sectors coverage are : • Distributive Trade ; • Business and Professional Services ; • Information and Communication Technology (ICT) ; • Tourism ; • Logistics ; • Healthcare ; • Education ; and • Construction .
40. SMALL AND MEDIUM INDUSTRIES DEVELOPMENT CORPORATION Level 20, West Wing, Menara MATRADE Jalan Khidmat Usaha, Off Jalan Duta 50480 Kuala Lumpur Info Line : 1-300-88-1801 Tel : 03-6207 6000 Fax : 03-6201 6564 www.smidec.gov.my www.smeinfo.com.my CONTACT US