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Hello San Francisco!
Benjamin Wiederkehr
Interactive Things & Datavisualization.ch




presented by Interactive Things             1
Interactive Things
User Experience & Data Visualization Studio
Zürich, Switzerland




presented by Interactive Things           2
„   Wholeheartedly passionate about
    making things understandable,     “
    usable, enjoyable & actionable.




                                  3
Datavisualization.ch
Resource for Data Visualization & Infographics
Our Blog




presented by Interactive Things            4
Caption




presented by Interactive Things   5
Caption




presented by Interactive Things   6
Not your
mother‘s
interaction
design
company

presented by Interactive Things   7
Just like
   pugs and
   costumes
we combine
 things that
 just belong
    together
We apply data visualization
principles to interface design.




presented by Interactive Things   9
Data In Sight


 presented by Interactive Things
10
Google
Stanford
Stamen
Bloom

presented by Interactive Things
11
A) I am not going for a portfolio talk
 B) I am not going for a "how to" talk
 C) You guys probably are a lot smarter than I am




 presented by Interactive Things
12
INTENT & IMPACT
Thoughts on Persuasion in Visualization




presented by Interactive Things           13
Explore                       →   Ideate   →   Create   →   Publish




presented by Interactive Things                                  14
Talk - Action = Shit




presented by Interactive Things                          15
INTENT & IMPACT
Have a clear understanding
why you do what you do.




presented by Interactive Things   16
01
            Set your aim
            Informing people
 →
 Increase knowledge
            Convincing people
 →
 Shape opinions
            Nudge people
 
 →
 Change behavior




presented by Interactive Things                       17
Increasing Knowledge



presented by Interactive Things   18
Sarah Slobin




„       Something new, relevant, different,
        informative and even entertaining
        is a good place to start.
                                                  “


                                             19
Scheiter, Wiebe, & Holsanova



Decorative 
 
 
                  →Enlivening Text
Representational
                 →Making information more concrete
Organisational
 
                 →Bringing coherence to data
Interpretative
 
                 →Enhancing understanding of data
Transformative

                  →Recode information into more
                                   concrete and memorable form,
                                   organizing it through relations, and
                                   providing systemic means of retrieval




presented by Interactive Things                                      20
Shaping Opinions



presented by Interactive Things   21
Aristoteles




„       In an ideal society opinions are the
        end result of informed discussions,
        readings, & listenings.
                                                “


                                               22
Whenever we are confronted with external stimuli we first
    resort to what we feel or what we believe and later to
    what we think.



stimuli                 limbic system   neocortex        reaction


    The cognitive process is a combination of
    emotion & reason.
     presented by Interactive Things                       23
Clara Kayser-Bril, Nicolas Kayser-Bril and Marion Kotlarski: 100 Years of World Cuisine
Changing Behavior



presented by Interactive Things   25
Behavior Model
According to B. J. Fogg is people's behavior a result of the
convergence of three elements:

Motivation, Ability, & Trigger



presented by Interactive Things                            26
Gamification
Using game mechanics in non-gaming contexts to
improve user engangement or even change user behavior.

You know, stuff like rewards, leaderboards, competitions.



presented by Interactive Things                         27
TidyStreet.org
TidyStreet.org
TidyStreet.org
02
            Tell a story



presented by Interactive Things   31
Donald Norman




„   Stories are important cognitive
    events, for they encapsulate, into    “
    one compact package,
    information, knowledge, context,
    & emotion.




                                         32
Edward Segel & Jeffrey Heer



Narrative Visualization: Telling Stories with Data


                                  Martini Glass Structure


                                  Interactive Slideshow


                                  Drill-Down Story


presented by Interactive Things                             33
Faces of the Dead by New York Times
Budget Forecasts, Compared With reality by Amanda Cox for New York Times
Murder: New York City by New York Times
03
            Make it personal



presented by Interactive Things   37
Jobless Rate for People Like You by New York Times
Jobless Rate for People Like You by New York Times
Jobless Rate for People Like You by New York Times
04
            Don‘t be evil
            The people trust you to act with fair
            spirit — please be aware of that.




presented by Interactive Things                     41
You can twist data just
              like a balloon animal.

              But, keep in mind that
              these things usually pop
              before you get home.




canopic on flickr.com
INTENT & IMPACT
Have a clear vision for what you
want to achieve with your work.




presented by Interactive Things    43
John Snow: Cholera Map
He convinced Whitehead that the Broad Street pump was
the source of the local infections. Whitehead then joined
with Snow in tracking the contamination to a faulty
cesspool and the outbreak’s index case




presented by Interactive Things                             45
Florence Nightingale: Causes of Mortality in the Army in the East
She convinced military authorities, Parliament and Queen
Victoria to carry out her reforms. Her insistence on good
sanitation, fresh air and public health saved thousands of
lives, both for soldiers and civilians, on battlefields and in
hospitals.




presented by Interactive Things                                 47
Al Gore, An Inconvenient Truth
•     Over 106,000 tons of carbon were offset in the year
           following the film's release, which is equivalent to
           225 million car miles.

     •     4200+ tons of carbon were offset just by people
           swtiching to compact fluorescent light bulbs.

     •     Over 15 climate change bills have been introduced in
           Congress, with the historic Markey-Waxman Bill
           passing the House in June, 2009.

     •     Over 2600 people have been trained to give The
           Climate Project presentation and 4 million people on
           all seven continents have heard the presentation.


presented by Interactive Things                                  49
05
            Plan
            Plan the actions that you want people to
            take after engaging with your work.




presented by Interactive Things                    50
Small Habits by GreenPeace & Daniel Fischer
The Human's Development by Global Giving & Roland Loesslein
06
            Observe
            Observe the impact that your
            work has after you published it.




presented by Interactive Things                53
Google Analytics                  Feedburner




Twitter Search                    Social Mention




presented by Interactive Things                    54
UNDP & Interactive Things: Human Development Report 2.0
OECD, Moritz Stefaner & Raureif: Better Life Index
Recap



1.      Set your aim
2.      Tell a story
3.      Make it personal
4.      Don‘t be evil
5.      Plan for actions
6.      Observe your impact




presented by Interactive Things   57
Thanks!
From the IXT
dynamic duo
THANKS!
If you have any answers, please get in touch.

Email                 benjamin@interactivethings.com
Twitter               @wiederkehr
Phone                 +41 76 533 33 72


presented by Interactive Things                        59

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Thoughts on Persuasion in Visualization - Benjamin Wiederkehr

  • 1. Hello San Francisco! Benjamin Wiederkehr Interactive Things & Datavisualization.ch presented by Interactive Things 1
  • 2. Interactive Things User Experience & Data Visualization Studio Zürich, Switzerland presented by Interactive Things 2
  • 3. Wholeheartedly passionate about making things understandable, “ usable, enjoyable & actionable. 3
  • 4. Datavisualization.ch Resource for Data Visualization & Infographics Our Blog presented by Interactive Things 4
  • 8. Just like pugs and costumes we combine things that just belong together
  • 9. We apply data visualization principles to interface design. presented by Interactive Things 9
  • 10. Data In Sight presented by Interactive Things 10
  • 12. A) I am not going for a portfolio talk B) I am not going for a "how to" talk C) You guys probably are a lot smarter than I am presented by Interactive Things 12
  • 13. INTENT & IMPACT Thoughts on Persuasion in Visualization presented by Interactive Things 13
  • 14. Explore → Ideate → Create → Publish presented by Interactive Things 14
  • 15. Talk - Action = Shit presented by Interactive Things 15
  • 16. INTENT & IMPACT Have a clear understanding why you do what you do. presented by Interactive Things 16
  • 17. 01 Set your aim Informing people → Increase knowledge Convincing people → Shape opinions Nudge people → Change behavior presented by Interactive Things 17
  • 18. Increasing Knowledge presented by Interactive Things 18
  • 19. Sarah Slobin „ Something new, relevant, different, informative and even entertaining is a good place to start. “ 19
  • 20. Scheiter, Wiebe, & Holsanova Decorative →Enlivening Text Representational →Making information more concrete Organisational →Bringing coherence to data Interpretative →Enhancing understanding of data Transformative →Recode information into more concrete and memorable form, organizing it through relations, and providing systemic means of retrieval presented by Interactive Things 20
  • 21. Shaping Opinions presented by Interactive Things 21
  • 22. Aristoteles „ In an ideal society opinions are the end result of informed discussions, readings, & listenings. “ 22
  • 23. Whenever we are confronted with external stimuli we first resort to what we feel or what we believe and later to what we think. stimuli limbic system neocortex reaction The cognitive process is a combination of emotion & reason. presented by Interactive Things 23
  • 24. Clara Kayser-Bril, Nicolas Kayser-Bril and Marion Kotlarski: 100 Years of World Cuisine
  • 25. Changing Behavior presented by Interactive Things 25
  • 26. Behavior Model According to B. J. Fogg is people's behavior a result of the convergence of three elements: Motivation, Ability, & Trigger presented by Interactive Things 26
  • 27. Gamification Using game mechanics in non-gaming contexts to improve user engangement or even change user behavior. You know, stuff like rewards, leaderboards, competitions. presented by Interactive Things 27
  • 31. 02 Tell a story presented by Interactive Things 31
  • 32. Donald Norman „ Stories are important cognitive events, for they encapsulate, into “ one compact package, information, knowledge, context, & emotion. 32
  • 33. Edward Segel & Jeffrey Heer Narrative Visualization: Telling Stories with Data Martini Glass Structure Interactive Slideshow Drill-Down Story presented by Interactive Things 33
  • 34. Faces of the Dead by New York Times
  • 35. Budget Forecasts, Compared With reality by Amanda Cox for New York Times
  • 36. Murder: New York City by New York Times
  • 37. 03 Make it personal presented by Interactive Things 37
  • 38. Jobless Rate for People Like You by New York Times
  • 39. Jobless Rate for People Like You by New York Times
  • 40. Jobless Rate for People Like You by New York Times
  • 41. 04 Don‘t be evil The people trust you to act with fair spirit — please be aware of that. presented by Interactive Things 41
  • 42. You can twist data just like a balloon animal. But, keep in mind that these things usually pop before you get home. canopic on flickr.com
  • 43. INTENT & IMPACT Have a clear vision for what you want to achieve with your work. presented by Interactive Things 43
  • 45. He convinced Whitehead that the Broad Street pump was the source of the local infections. Whitehead then joined with Snow in tracking the contamination to a faulty cesspool and the outbreak’s index case presented by Interactive Things 45
  • 46. Florence Nightingale: Causes of Mortality in the Army in the East
  • 47. She convinced military authorities, Parliament and Queen Victoria to carry out her reforms. Her insistence on good sanitation, fresh air and public health saved thousands of lives, both for soldiers and civilians, on battlefields and in hospitals. presented by Interactive Things 47
  • 48. Al Gore, An Inconvenient Truth
  • 49. Over 106,000 tons of carbon were offset in the year following the film's release, which is equivalent to 225 million car miles. • 4200+ tons of carbon were offset just by people swtiching to compact fluorescent light bulbs. • Over 15 climate change bills have been introduced in Congress, with the historic Markey-Waxman Bill passing the House in June, 2009. • Over 2600 people have been trained to give The Climate Project presentation and 4 million people on all seven continents have heard the presentation. presented by Interactive Things 49
  • 50. 05 Plan Plan the actions that you want people to take after engaging with your work. presented by Interactive Things 50
  • 51. Small Habits by GreenPeace & Daniel Fischer
  • 52. The Human's Development by Global Giving & Roland Loesslein
  • 53. 06 Observe Observe the impact that your work has after you published it. presented by Interactive Things 53
  • 54. Google Analytics Feedburner Twitter Search Social Mention presented by Interactive Things 54
  • 55. UNDP & Interactive Things: Human Development Report 2.0
  • 56. OECD, Moritz Stefaner & Raureif: Better Life Index
  • 57. Recap 1. Set your aim 2. Tell a story 3. Make it personal 4. Don‘t be evil 5. Plan for actions 6. Observe your impact presented by Interactive Things 57
  • 59. THANKS! If you have any answers, please get in touch. Email benjamin@interactivethings.com Twitter @wiederkehr Phone +41 76 533 33 72 presented by Interactive Things 59