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Cola Wars!!
Stage 1 – 1950 - 1970
Brief History (coke)
• Formulated at the Eagle Drug and Chemical
  Company
• Initially sold as a patent medicine for 5 cents
  (1886)
• A cure for head ache and impotence
• By 1935 coke had achieved status of a national
  icon
History (Pepsi)
• 1931: Bought sole right of Pepsi for $10,500 –
  Charles Guth
• Grew with the growth of super markets (1945-62)
• Young at heart campaign
• A buy out by coke refused
• Strategy to target the African Americans (feature
  noble prize winners) :ads targeted specifically at
  them
• “Starting to get termed as a Niger drink” and thus
  fall back on that strategy.
New products through 1950-70
• Coke:
New products through 1950-70
• Pepsi
Relative strategies implemented..
• Coke started to focus on the over seas markets
  (1960)
• Coke assumed American consumption was
  reaching saturation point
• Pepsi doubled its consumers in the US in the
  same period ( more bottlers and reduced price
  of concentrate)
• Thus Pepsi decided to attack Coke on the
  home turf
What Coke could have done ..back
               then
• Realize importance of the highly westernized
  US market accounting for high consumption.
• Retain its market share
• Flank Pepsi by competing in the other
  businesses as well diverting their attention
  from Cola drinks
• Threaten Pepsi with a buy out , so that Pepsi
  does not get the leverage to think freely
Stage 2 – 1970 - 1990
Major Events
• CSD market share 71% in beverages
• Pepsi diversified in food industry
  – Pizza Hut, KFC,Taco Bell

• Pepsi had more bottlers than coke
• Coke had fragmented bottlers, >800 franchised
• Pepsi challenge
  – 1974 blind test in Dallas, Texas
  – Publically demonstrated
US Soft Drink Market Share By Case
                         Volume (%)
                                Market share
             45                                   41.1
                                           39.5
             40          35.3     35.9
                  34.7
             35                                   32.4
                                           30.3
             30                   27.8
Percentage




             25          21.1
                  19.8                                   Coca Cola
             20
                                                         PepesiCo
             15
             10
             5
             0
                  1970   1975     1980     1985   1990
Strategies Followed
          Coca cola                           Pepsi

• Product Development and        • Product development and
  line extension                   line extension
   – Introduction of 11 new         – Introduction of 11 new
     products                         products
• Divestiture                    • Forward Integration
   – Non CSD businesses were        – PBG established
     sold off                    • Concentric Diversification
• Forward integration               – Acquired Pizza Hut, KFC, Taco
   – CCE, independent bottling        Bell
     subsidiary of Coke
Competitors
• Shelf space decreased
• Shuffle of smaller brands from one owner to
  another
• Dr.Pepper was sold several times, canada dry
  twice
• Philip Morris acquired 7up 1978, losses,1980’s
  left business
• Cadbury Schweppes emerged as third largest
  competitor
• In short both were capable to imitate each other in every
  dimension
• Lifestyle based advertisement and brand name
• Perceived differences created through advertisements

• 1971 I’d like to buy the        • 1970 Join the pepsi
  world of coke                     people
• 1979 Have a Coke and a          • 1980 Catch the pepsi
  Smile                             spirit
• 1989 Can’t beat the             • 1990 Pepsi ‘The choice
  feeling                           of new Generation’
Stage 3 ( 1990 – 2006)
Challenges Faced
1. US sales volume grew at a rate less than 1% during 1998 - 2004
   – Worldwide demand for CSDs remained flat
   – Decline in annual per capital consumption from 125 to 119 servings
2. Association of CSDs to obesity
   – New federal nutrition guideline
   – Ban of CSD in Schools
   – Morgan Stanley Survey
3. Concentrate providers gain at the cost of Bottlers profitability
   – Huge debts from consolidation and infrastructure investment
   – Change in the product portfolio resulted in additional costs for the
     bottlers
   – Rapid growth of mass merchandiser channel like Wal-Mart and
     various other club stores posed a new threat to the profitability
Challenges specific to Coke
• Performance and Execution
  – Key strategic relationship with CCE
  – Providing alternative beverages
• Legal Issues
  – Contamination scare in Belgium
  – A law suit filed by Burger King worth $ 21 Mil
  – Channel Stuffing charges
• Currency Crisis in Russia and Asia
Challenges specific to Pepsi
• Venezuela Crisis (1996) - Reduced the market
  share of Pepsi from 45% to 5 %
• Challenges of internationalization
Strategies Adopted
1. Flat Demand During 1998 – 2004

Pepsi
– Concentric Diversification
   − Acquired Quaker Oats( 2000)
   − Acquired South Beach Beverage & Co (2001)
− Product Development
   − Aquafina (1998)
– Market Development
   − Introduced CSD variants like Sierra Mist (2000) and Mountain Dew Code Red
      (2001)
   − “Grow the core and add some more”

Coke
– Although Pepsi swept away the new evolving markets, Coke fared better in the
   bottled water category after introducing Dasani in 1999.
– Packaging Innovation: Fridge Pack (2001), replaced 2 ltr with 1.5 ltr which was
   later imitated by Pepsi
Strategies Adopted
2. Association of CSDs to obesity

Coca Cola
   −    Introduced new or renamed products
   −    Diet Coke with Splenda (2005) and Coca Cola Zero ( 2005)

Pepsi
   −    Sierra Mist Free (2004) and Pepsi One (2005)
   −    Pepsi declared itself as a total beverage company and move
        more aggressively than Coke to the non CSDs segment
   −    By 2004, Pepsi had a market share of 47.3 % in the US non Carb
        market compare to Coke’s share of 27.0 %
   −    Treating Diet Pepsi as its flagship brand
On Stranger Tides
• Coke flourished in international market and also
  relied upon them far more then Pepsi.
• About 70 % of the revenue of Coke came from
  non US markets compared to 33 % of Pepsi
• Coke’s share of global beverages market stood at
  51.4 % followed by Pepsi at 21.8 %
• Some of the reasons behind Coca Cola’s success
  in the international markets was due to its ability
  to understand and defend its positions really well
  (except the exclusion from the ME and Soviet
  bloc.)
US Soft Drink Market Share By Case
                 Volume (%)
50
                     44.1   43.1
45     41.1   42.3
40
35     32.4   30.9   31.4   31.7
30
                                    Coke
25
                                    Pepsi
20
              15.1   14.7   14.5    Cadbury Schweppes
15
10
5      3.2

0
       1990   1995   2000   2004E
Porter’s Five Force Analysis
Threat of new entrants:
- Huge Capital requirements
- Strong bottling networks
- Brand loyalty
- Strong distribution links
- Market Saturation
Threat of Substitutes:
- Shift in demand towards non-CSD products in early 2000s on
health-related concerns
- Main substitutes included juices, sports drinks, energy
  drinks, tea-based drinks and bottled water
- Pepsi more aggressive in shifting to non CSDs
- Low switching costs for consumers
Suppliers’ bargaining power:
- Few inputs required for concentrate producers
- Inputs for bottlers-packaging and sweeteners
- Coke and Pepsi-largest customers of metal can industry
Buyers’ bargaining power:
• Bottlers
                                                     Sales
- High switching costs
                                                             Supermarkets
- Tied by contracts
• Retail channels                   9.5%
                                                             Fountain
                            7.9%
                                                             outlets
- Supermarkets and                                 32.9%
                                                             Vending
Fountain outlets-high    11.8%                               machines
bargaining power                                             Mass
                                                             merchandisers
                            14.5%
- Low for vending                          23.4%
                                                             Convenience
machines and                                                 stores
                                                             Others
Convenience stores
Intensity of competitive rivalry:
- Pepsi and Coca Cola key players contributing to about 75% of
  market share
- Plank for achieving competitive advantage:
• Product differentiation
  - Combative advertising
  - Direct product comparison based on a real attribute: taste
SWOT Analysis: Pepsi

                                                               Weakness


•   Enjoys a High-Profile Global Presence    •   Carbonates Market is in Decline
•   Owns the World’s 2nd Best-Selling Soft   •   Pepsi is Strongest in only North America
    Drinks Brand                             •   They Only Target Young People
•   Constant Product Innovation
•   Aggressive Marketing Strategies
•   A Broad Portfolio of Products


                Opportunity                                     Threat

•   Increased Consumer Concerns in           •   Obesity and Health Concerns
    comparison to bottled water              •   Increased Marketing and Innovation
•   Growth in Healthier Beverages                Spending by Coke
•   Growth in Tea and Asian Beverages        •   Restriction to only North America as target
                                                 market
SWOT Analysis: Coke
                       Strength                                             Weakness


•   Enjoys a High-Profile Global Presence          •   Carbonates Market is in Decline
•   Fourth amongst the top five leading brands     •   Over-complexity of relationship with
•   Broad-based bottling strategy                      bottlers
•   47% of global volume sales in carbonates       •   Inefficient execution of business




                     Opportunity                                             Threat
•   Soft drinks volumes in the Asia-Pacific        •   Growing "health-conscience" society
    region forecast to increase by over 45%        •   PepsiCo’s Gatorade, Tropicana and Aquafina
•   Brands like Minute Maid Light and Minute           are stronger brands
    Maid Premium Heart Wise are positioned         •   Boycott in the Middle East
    well with the “Health-concerned” market        •   Protest against Coke in India
•   Use distribution strengths in Eastern Europe
    and Latin America

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Cola wars

  • 2. Stage 1 – 1950 - 1970
  • 3. Brief History (coke) • Formulated at the Eagle Drug and Chemical Company • Initially sold as a patent medicine for 5 cents (1886) • A cure for head ache and impotence • By 1935 coke had achieved status of a national icon
  • 4. History (Pepsi) • 1931: Bought sole right of Pepsi for $10,500 – Charles Guth • Grew with the growth of super markets (1945-62) • Young at heart campaign • A buy out by coke refused • Strategy to target the African Americans (feature noble prize winners) :ads targeted specifically at them • “Starting to get termed as a Niger drink” and thus fall back on that strategy.
  • 5. New products through 1950-70 • Coke:
  • 6. New products through 1950-70 • Pepsi
  • 7. Relative strategies implemented.. • Coke started to focus on the over seas markets (1960) • Coke assumed American consumption was reaching saturation point • Pepsi doubled its consumers in the US in the same period ( more bottlers and reduced price of concentrate) • Thus Pepsi decided to attack Coke on the home turf
  • 8. What Coke could have done ..back then • Realize importance of the highly westernized US market accounting for high consumption. • Retain its market share • Flank Pepsi by competing in the other businesses as well diverting their attention from Cola drinks • Threaten Pepsi with a buy out , so that Pepsi does not get the leverage to think freely
  • 9. Stage 2 – 1970 - 1990
  • 10. Major Events • CSD market share 71% in beverages • Pepsi diversified in food industry – Pizza Hut, KFC,Taco Bell • Pepsi had more bottlers than coke • Coke had fragmented bottlers, >800 franchised • Pepsi challenge – 1974 blind test in Dallas, Texas – Publically demonstrated
  • 11. US Soft Drink Market Share By Case Volume (%) Market share 45 41.1 39.5 40 35.3 35.9 34.7 35 32.4 30.3 30 27.8 Percentage 25 21.1 19.8 Coca Cola 20 PepesiCo 15 10 5 0 1970 1975 1980 1985 1990
  • 12. Strategies Followed Coca cola Pepsi • Product Development and • Product development and line extension line extension – Introduction of 11 new – Introduction of 11 new products products • Divestiture • Forward Integration – Non CSD businesses were – PBG established sold off • Concentric Diversification • Forward integration – Acquired Pizza Hut, KFC, Taco – CCE, independent bottling Bell subsidiary of Coke
  • 13. Competitors • Shelf space decreased • Shuffle of smaller brands from one owner to another • Dr.Pepper was sold several times, canada dry twice • Philip Morris acquired 7up 1978, losses,1980’s left business • Cadbury Schweppes emerged as third largest competitor
  • 14. • In short both were capable to imitate each other in every dimension • Lifestyle based advertisement and brand name • Perceived differences created through advertisements • 1971 I’d like to buy the • 1970 Join the pepsi world of coke people • 1979 Have a Coke and a • 1980 Catch the pepsi Smile spirit • 1989 Can’t beat the • 1990 Pepsi ‘The choice feeling of new Generation’
  • 15. Stage 3 ( 1990 – 2006)
  • 16. Challenges Faced 1. US sales volume grew at a rate less than 1% during 1998 - 2004 – Worldwide demand for CSDs remained flat – Decline in annual per capital consumption from 125 to 119 servings 2. Association of CSDs to obesity – New federal nutrition guideline – Ban of CSD in Schools – Morgan Stanley Survey 3. Concentrate providers gain at the cost of Bottlers profitability – Huge debts from consolidation and infrastructure investment – Change in the product portfolio resulted in additional costs for the bottlers – Rapid growth of mass merchandiser channel like Wal-Mart and various other club stores posed a new threat to the profitability
  • 17. Challenges specific to Coke • Performance and Execution – Key strategic relationship with CCE – Providing alternative beverages • Legal Issues – Contamination scare in Belgium – A law suit filed by Burger King worth $ 21 Mil – Channel Stuffing charges • Currency Crisis in Russia and Asia
  • 18. Challenges specific to Pepsi • Venezuela Crisis (1996) - Reduced the market share of Pepsi from 45% to 5 % • Challenges of internationalization
  • 19. Strategies Adopted 1. Flat Demand During 1998 – 2004 Pepsi – Concentric Diversification − Acquired Quaker Oats( 2000) − Acquired South Beach Beverage & Co (2001) − Product Development − Aquafina (1998) – Market Development − Introduced CSD variants like Sierra Mist (2000) and Mountain Dew Code Red (2001) − “Grow the core and add some more” Coke – Although Pepsi swept away the new evolving markets, Coke fared better in the bottled water category after introducing Dasani in 1999. – Packaging Innovation: Fridge Pack (2001), replaced 2 ltr with 1.5 ltr which was later imitated by Pepsi
  • 20. Strategies Adopted 2. Association of CSDs to obesity Coca Cola − Introduced new or renamed products − Diet Coke with Splenda (2005) and Coca Cola Zero ( 2005) Pepsi − Sierra Mist Free (2004) and Pepsi One (2005) − Pepsi declared itself as a total beverage company and move more aggressively than Coke to the non CSDs segment − By 2004, Pepsi had a market share of 47.3 % in the US non Carb market compare to Coke’s share of 27.0 % − Treating Diet Pepsi as its flagship brand
  • 21. On Stranger Tides • Coke flourished in international market and also relied upon them far more then Pepsi. • About 70 % of the revenue of Coke came from non US markets compared to 33 % of Pepsi • Coke’s share of global beverages market stood at 51.4 % followed by Pepsi at 21.8 % • Some of the reasons behind Coca Cola’s success in the international markets was due to its ability to understand and defend its positions really well (except the exclusion from the ME and Soviet bloc.)
  • 22. US Soft Drink Market Share By Case Volume (%) 50 44.1 43.1 45 41.1 42.3 40 35 32.4 30.9 31.4 31.7 30 Coke 25 Pepsi 20 15.1 14.7 14.5 Cadbury Schweppes 15 10 5 3.2 0 1990 1995 2000 2004E
  • 23. Porter’s Five Force Analysis Threat of new entrants: - Huge Capital requirements - Strong bottling networks - Brand loyalty - Strong distribution links - Market Saturation
  • 24. Threat of Substitutes: - Shift in demand towards non-CSD products in early 2000s on health-related concerns - Main substitutes included juices, sports drinks, energy drinks, tea-based drinks and bottled water - Pepsi more aggressive in shifting to non CSDs - Low switching costs for consumers
  • 25. Suppliers’ bargaining power: - Few inputs required for concentrate producers - Inputs for bottlers-packaging and sweeteners - Coke and Pepsi-largest customers of metal can industry
  • 26. Buyers’ bargaining power: • Bottlers Sales - High switching costs Supermarkets - Tied by contracts • Retail channels 9.5% Fountain 7.9% outlets - Supermarkets and 32.9% Vending Fountain outlets-high 11.8% machines bargaining power Mass merchandisers 14.5% - Low for vending 23.4% Convenience machines and stores Others Convenience stores
  • 27. Intensity of competitive rivalry: - Pepsi and Coca Cola key players contributing to about 75% of market share - Plank for achieving competitive advantage: • Product differentiation - Combative advertising - Direct product comparison based on a real attribute: taste
  • 28. SWOT Analysis: Pepsi Weakness • Enjoys a High-Profile Global Presence • Carbonates Market is in Decline • Owns the World’s 2nd Best-Selling Soft • Pepsi is Strongest in only North America Drinks Brand • They Only Target Young People • Constant Product Innovation • Aggressive Marketing Strategies • A Broad Portfolio of Products Opportunity Threat • Increased Consumer Concerns in • Obesity and Health Concerns comparison to bottled water • Increased Marketing and Innovation • Growth in Healthier Beverages Spending by Coke • Growth in Tea and Asian Beverages • Restriction to only North America as target market
  • 29. SWOT Analysis: Coke Strength Weakness • Enjoys a High-Profile Global Presence • Carbonates Market is in Decline • Fourth amongst the top five leading brands • Over-complexity of relationship with • Broad-based bottling strategy bottlers • 47% of global volume sales in carbonates • Inefficient execution of business Opportunity Threat • Soft drinks volumes in the Asia-Pacific • Growing "health-conscience" society region forecast to increase by over 45% • PepsiCo’s Gatorade, Tropicana and Aquafina • Brands like Minute Maid Light and Minute are stronger brands Maid Premium Heart Wise are positioned • Boycott in the Middle East well with the “Health-concerned” market • Protest against Coke in India • Use distribution strengths in Eastern Europe and Latin America

Notas do Editor

  1. Differentiation based on 1)lifestyle product attributes 2) direct differentition on taste