4. Coach Keith’s visit!! To be prepared against surprise is to be trained. To be prepared for surprise is to be educated. -- James P. Carse Find light behind the clouds Act our way in to new thinking Keith McCandless Seattle, WA
5. Our coaches – blurry and yet, very clear …….. KEITH KATIE
11. Rules for the Players 1. Trust and accept all offers (“Yes, and…”) 2. Make action-filled choices, giving and taking 3. Engage in one conversation at a time 4. Listen, watch, concentrate (Look, don’t think!) 5. Work to the top of your intelligence Now that ALL the rules are clear, GO WILD .
12. “ Creative director” introducing the scene and players Senior administrators, housekeepers, directors, pharmacists, QI, educators, managers, etc make up the audience and ….. ACTION