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Credit Card Processing in SAP
SAP ERP Central Component 6.0 [ECC 6.0]


To Swipe or Not to Swipe: Payment Card Processing in SAP

Mohit Tekriwal
Deloitte Consulting India Pvt Ltd
10/09/2009
Introduction

                                           Mohit Tekriwal
                                           SAP Consultant
                                           Mtekriwal@deloitte.com
                                           Desk Tel: +1 615 718 152
                                           Hyderabad, India

                                           Cell: + 44 7837644994


    Joined Deloitte in August 2008

    Having Overall 6 yrs of experience out of which 5 years in the field of Enterprise Applications
    (SAP) Implementation and multiple support projects as SAP FICO consultant

    Worked in SAP Full life cycle implementation & Support Projects for clients – Information
    Services Provider #1 ; Wal-Mart Stores, Inc., Food and Beverage Manufacturer #4 , Kimberly
    Clark UK, Levis Strauss & Co. USA Certified Public Accountant (AICPA)

    A qualified Certified Public Accountant (CPA) from American Institute of Certified Public
    Accountants (AICPA) USA.




                                                -2-
Table of Contents


•   Why automate credit card processing?
•   A basic understanding of credit card processing
•   Terminology
•   SAP Capabilities & Limitations
         -- SAP Card Payment Chain Gap
         -- SAP Payment Card Interface
        -- Interface Between SAP and Clearing Houses / processors
•   Discuss implementation options and issues
•   Highlight some best practices




                                     -3-
Why automate credit card processing?

•   Free up valuable working capital by reducing Days of Sales
    Outstanding (DSO)
•   Decreasing exposure to accounts receivable risk by effectively
    transferring transactional and credit risk to the issuing bank
•   Real-time transaction authorization with an immediate payment
    guarantee from the card’s issuing bank
•   Substantial labor savings by reduction of Manual effort to collect
    default payments
•   Allows for payments directly in Financial module with card
•   Adds an additional method of payment for customers




                                     -4-
A basic understanding of credit card processing




                       -5-
Terminology


•    Merchant ID – unique id identifying the supplier(you)


•    Processor (Clearing House) – provides authorization and settlement
     services


•    Merchant Bank – supplier’s bank(your bank)


•    3rd Party Provider – provides the interfacing solution to allow SAP to
     communicate with the processor




                                      -6-
SAP Capabilities & Limitations

 •SAP’s products provide basic payment card processing
 functionality, but does not provide a direct connection
 between various SAP products and the payment card
 processing networks.

 •SAP Cross Application Payment Card Interface (CA-PCI)
 allows for integration with third-party middleware or
 home-grown software

 •SAP offers native card number encryption – SAP’s
 encryption not compliant with all Visa Cardholder
 Information Security Program (CISP) rules


                           -7-
SAP Card Payment Chain Gap




                    -8-
SAP Payment Card Interface




   SAP Payment Card Interface is an application software that acts as a
   bridge between SAP’s R/3 system and an external financial
   institution’s software




                                   -9-
Interface Between SAP and Clearing Houses / processors




                          - 10 -
Implementation Options


•   Build a custom program(s) to interface with the
    processor(s)


•   Purchase a 3rd party solution from vendors




                           - 11 -
Pros/Cons Custom Programs


Pros:
 Lower initial external cost
 Possibly lower transaction costs
 If it already works – don’t fix it?


Cons:
 Custom development costs
 Possible custom configuration in SAP
 Maintenance of custom code




                                        - 12 -
Pros/Cons 3rd Party Solution

Pros
 No/little custom development costs
 Less custom configuration in SAP
 Maintenance/support of 3rd party vendor
 Quicker to implement?
 Can offer additional functionality beyond SAP delivered


Cons
 Initial external cost
 Possibly higher transaction costs
 Maintenance/support of 3rd party vendor




                                       - 13 -
Best Practices

    Encrypt credit card data via either 3rd party or SAP
           Can require OSS notes
    Limit access to credit card information via security
           Only those who need access
           Additional fraud checks
    Install and maintain a firewall configuration to protect cardholder data
    Do not use vendor-supplied defaults for system passwords and other security parameters
    Protect stored cardholder data
    Encrypt transmission of cardholder data across open, public networks
    Use and regularly update anti-virus software or programs
    Restrict access to cardholder data by business need-to-know
    Assign a unique ID to each person with computer access
    Restrict physical access to cardholder data
    Regularly test security systems and processes
    Maintain a policy that addresses information security for employees and contractors




                                                   - 14 -
Summary

•   Automated credit card processing can be efficient and
    enhance ROI
•   In most cases buying a 3rd party solution is going to be the
    best option compared to building a series of in-house
    custom programs
•   Take credit card fraud seriously




                               - 15 -
Future Planned Sessions

•   Security & Encryption around Credit Card processing in
    SAP – Centralization and Tokenization
•   Accounting Entries for Credit Card Processing in SAP and
    Clearing Aspects
•   Standard Out of the Box SAP Configuration for Credit
    Cards with screenshots in detail (SD & FI)




                             - 16 -
Questions
Mohit Tekriwal
mtekriwal@deloitte.com
UK Mobile: + 44 7837644994




                             - 17 -
- 18 -
Copyright © 2009 Deloitte Development LLC. All rights reserved.

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To swipe or not to swipe payment card processing in sap

  • 1. Credit Card Processing in SAP SAP ERP Central Component 6.0 [ECC 6.0] To Swipe or Not to Swipe: Payment Card Processing in SAP Mohit Tekriwal Deloitte Consulting India Pvt Ltd 10/09/2009
  • 2. Introduction Mohit Tekriwal SAP Consultant Mtekriwal@deloitte.com Desk Tel: +1 615 718 152 Hyderabad, India Cell: + 44 7837644994 Joined Deloitte in August 2008 Having Overall 6 yrs of experience out of which 5 years in the field of Enterprise Applications (SAP) Implementation and multiple support projects as SAP FICO consultant Worked in SAP Full life cycle implementation & Support Projects for clients – Information Services Provider #1 ; Wal-Mart Stores, Inc., Food and Beverage Manufacturer #4 , Kimberly Clark UK, Levis Strauss & Co. USA Certified Public Accountant (AICPA) A qualified Certified Public Accountant (CPA) from American Institute of Certified Public Accountants (AICPA) USA. -2-
  • 3. Table of Contents • Why automate credit card processing? • A basic understanding of credit card processing • Terminology • SAP Capabilities & Limitations -- SAP Card Payment Chain Gap -- SAP Payment Card Interface -- Interface Between SAP and Clearing Houses / processors • Discuss implementation options and issues • Highlight some best practices -3-
  • 4. Why automate credit card processing? • Free up valuable working capital by reducing Days of Sales Outstanding (DSO) • Decreasing exposure to accounts receivable risk by effectively transferring transactional and credit risk to the issuing bank • Real-time transaction authorization with an immediate payment guarantee from the card’s issuing bank • Substantial labor savings by reduction of Manual effort to collect default payments • Allows for payments directly in Financial module with card • Adds an additional method of payment for customers -4-
  • 5. A basic understanding of credit card processing -5-
  • 6. Terminology • Merchant ID – unique id identifying the supplier(you) • Processor (Clearing House) – provides authorization and settlement services • Merchant Bank – supplier’s bank(your bank) • 3rd Party Provider – provides the interfacing solution to allow SAP to communicate with the processor -6-
  • 7. SAP Capabilities & Limitations •SAP’s products provide basic payment card processing functionality, but does not provide a direct connection between various SAP products and the payment card processing networks. •SAP Cross Application Payment Card Interface (CA-PCI) allows for integration with third-party middleware or home-grown software •SAP offers native card number encryption – SAP’s encryption not compliant with all Visa Cardholder Information Security Program (CISP) rules -7-
  • 8. SAP Card Payment Chain Gap -8-
  • 9. SAP Payment Card Interface SAP Payment Card Interface is an application software that acts as a bridge between SAP’s R/3 system and an external financial institution’s software -9-
  • 10. Interface Between SAP and Clearing Houses / processors - 10 -
  • 11. Implementation Options • Build a custom program(s) to interface with the processor(s) • Purchase a 3rd party solution from vendors - 11 -
  • 12. Pros/Cons Custom Programs Pros:  Lower initial external cost  Possibly lower transaction costs  If it already works – don’t fix it? Cons:  Custom development costs  Possible custom configuration in SAP  Maintenance of custom code - 12 -
  • 13. Pros/Cons 3rd Party Solution Pros  No/little custom development costs  Less custom configuration in SAP  Maintenance/support of 3rd party vendor  Quicker to implement?  Can offer additional functionality beyond SAP delivered Cons  Initial external cost  Possibly higher transaction costs  Maintenance/support of 3rd party vendor - 13 -
  • 14. Best Practices  Encrypt credit card data via either 3rd party or SAP Can require OSS notes  Limit access to credit card information via security Only those who need access Additional fraud checks  Install and maintain a firewall configuration to protect cardholder data  Do not use vendor-supplied defaults for system passwords and other security parameters  Protect stored cardholder data  Encrypt transmission of cardholder data across open, public networks  Use and regularly update anti-virus software or programs  Restrict access to cardholder data by business need-to-know  Assign a unique ID to each person with computer access  Restrict physical access to cardholder data  Regularly test security systems and processes  Maintain a policy that addresses information security for employees and contractors - 14 -
  • 15. Summary • Automated credit card processing can be efficient and enhance ROI • In most cases buying a 3rd party solution is going to be the best option compared to building a series of in-house custom programs • Take credit card fraud seriously - 15 -
  • 16. Future Planned Sessions • Security & Encryption around Credit Card processing in SAP – Centralization and Tokenization • Accounting Entries for Credit Card Processing in SAP and Clearing Aspects • Standard Out of the Box SAP Configuration for Credit Cards with screenshots in detail (SD & FI) - 16 -
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