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Empowering intermediaries with an Integrated Platform




                                                   Working together




             MoneytouchTM Retail Financial Services (P) Ltd                            Mumbai, India
Strictly private and confidential
Founding team (Retail)
   Raj Mahadev                  An MBA with over 21 years of experience in consumer banking with MNC banks like Citi, SCB, American
   MD                           Express and DBS across assets, liabilities, product, marketing, branch banking, Wealth Management etc.
                                Strong believer in processes and compliance for scale.

   Sunil Shukla                 A Post graduate in Business Management with over 17 years of experience as an entrepreneur across
   ED                           assets, BPO and human resources. Started his career as a management trainee with American Express
                                Bank. Even though he belonged to a family of profound bankers, he had a entrepreneur drive from the
                                starting his career. Is well-networked and knows the best and the worst talent available in the industry due to
                                his headhunting firm he manages independently.
   Subir Ray                    An MBA with over 11 years of experience in managing large teams across Philips, ICICI, Centurion Bank
   Director                     managing channels and a large sales force over 3000. Finally was the Regional Head for Centurion Bank.
   Retail                       An aggressive person with tremendous execution skills

   Harpreet                     An MBA and Computer Engineer has 10+ years experience in Fortune 500 companies, in software product
   Singh                        management and development. Domain expertise in Internet B2B/B2C technologies, Online Retail/Travel,
   Director                     Online Transaction Processing/Reconciliation, ERP, Risk/Fraud Management and Corporate Governance &
   Technology                   Compliance.
   and Risk

   Kuntal Dave                  A Fellow member of ICAI with over 18 years of experience in advising clients on tax, auditing, foreign
   Director                     exchange and valuation matters. He actively advises clients on various corporate restructuring matters and
   Finance and                  on foreign collaboration arrangements. He is a member of central Young IFA Network (YIN) committee of
   Legal                        International Fiscal Association, Netherlands. He is secretary of IFA India Branch and of Western Regional
                                Chapter of IFA India Branch.



                                     Moneybase TM
                                     Touch touch                               Management team and Structure
                                                                                     About Us                                         2
Strictly private and confidential
Advisory Board
   Shailesh                   Executive Chairman of BDO Haribhakti Consulting Pvt. Ltd. and Managing Partner of Haribhakti &
   Haribhakti                 Co- Chartered Accountants. He is the only Indian Member on the Standards Advisory Council of the
                              International Accounting Standards Board. He is Chairman, Financial Planning Standards Board,
                              India. He is a Committee Member of Futures & Options segment of National Stock Exchange of
                              India and is a member of the SEBI Committee on Disclosures and Accounting Standards. He has
                              been awarded “The Best Non Executive Independent Director Award – 2007” by the Asian Centre for
                              Corporate Governance & IMC in January 2008. He is on the Board of Directors of several listed
                              companies. He is the Chairman of our Advisory Board
   Ajit Nair                  CEO of MX Advertisement (P) Ltd. Has over 20 years of experience in the advertising industry,
                              involved in the servicing, business development, client management, and leadership functions. A B
                              Com and MBA from Pune University.
   CA                         Fellow member of Institute of Chartered Accountants of India, Business Law and Commerce
   Narendra                   Graduate, working in UAE for last 17 years. During this period he is closely associated with the
   Lohiya                     Retail industry, Mall management and General Trading business activities in the Gulf region.
                              Currently works for a reputed FMCG retail chain and Mall owners/ management Group of
                              Companies as their Associate Director-Corporate Affairs responsible for all financial management
                              aspects of the company, providing independent guidance based on sound commercial, financial,
                              legal and accounting principles for groups business in UAE, Saudi, Jordan, Lebanon, Poland and
                              other GCC countries. Responsible for business partner’s relationship and in identifying new
                              business partners for new territories and for new businesses in co-ordination with CEO of the
                              company. Recently has given full responsibility as CEO to manage the group’s retail businesses in
                              Saudi, Jordan and Lebanon. Prior to coming to UAE he was practicing at Mumbai as Chartered
                              Accountant specializing in Project Finance and Management audit. He has overall 25 years varied
                              work experience.

                                    Moneybase TM
                                    Touch touch                        Management team and Structure
                                                                              About Us                                   3
Strictly private and confidential
Economy is expanding
     Demographic Benefits
     •       50% of India’s population is under 25 years of age and 10% of India’s population born after late
             80s, post liberalisation, has no guilt about consumption




         Economic Growth
         •     In spite of the downturn the economy has been growing at a healthy pace better then many
         •     Gross savings rate as a proportion of GDP is at around 30%
         •     Per capita income has almost doubled and expected to touch $2,000 by FY17 and $4,000 by FY25


                     • With a majority of the population entering the work force the need for loans, tax savings, asset building
                       would increase
                     • Growing economy will increase the number of individuals who would need advise and planning


                                    Money touch TM                          Market and Competition                                 4
Strictly private and confidential
Asset classes are growing




                                                         Stock Market                             Mutual Fund
                                     Retail Assets        With over 20                                Industry                            Alternate asset
              Wealth                 The total retail        million                                expected to
                                                                                                                                           The market for
          Management                  loans market       shareholders,          Insurance       grow to $125 Bn       Real Estate             alternative
                                     estimated at $       India has the                               by 2010.
          Indian Wealth                                                       The sector is                           Indian realty       assets like art &
                                          250 Bn          third largest                         There has been
           industry will                                                       expected to                               sector is        gold is large and
                                                        investor base in                             regulation
              manage                Consumer credit                         reach $ 60 bn                              expected to         has substantial
                                                         the world after                           change as of
           estimated $1             outstanding at 8                         in the next four                        grow from $ 12      investment being
                                                          the USA and                            August which is
          Trillion dollars          per cent of GDP                         years – a growth                         bn in 2005 to $            made.
                                                             Japan.                                changing the
          worth of assets            (it’s 30 -70 per                       rate of    500 %                         90 bn by 2015          The gold and
                                                            A Market                                distribution
              by 2012               cent for other SE                                                                                     jewellery market
                                                        capitalisation of                        landscape from
                                    Asian countries)                                                                                       is over $ 50Bn
                                                           around $ 1                           product selling to
                                                             Trillion                                 advisory

                     The Indian customer and distributor has dealt with limited products like MF, Insurance, Stocks, Debt.
                     Studies* show that structured products will increase 3 times in the next 5 years, product mix will see a
                     change



                                    Money touch TM                                    Market and Competition                                       5
Strictly private and confidential                                                                                                 *Karvy HNI Survey Sept 2010
Customer has multiple needs
              •       A customer has different financials needs at different stages of life which an advisor will
                      need to address to be able to offer one stop top of mind service


                                                                                      Retirement
                                                                                      60+ years
                                                         Accumulation
                                                             stage
                                                          45-60 years


                                                                                                   • Legacy
                                    Working life                                                     planning
                                                                           • 2nd home              • Philanthropy
                                    25-45 years
                                                                           • Investments           • Business
                                                                           • Child educations        growth
                                                                             plans                 • Alternate
                                                     • Car loan
                                                                           • Retirement              assets
                                                     • Home loan
                                                                             planning              • Lifestyle
                    Early life                       • Insurance – Child
                    Upto 25                                                • Business loans/         needs
                                      • Education      Plans
                                                                             private equity
                     years              Loan         • Systematic
                                                                           • Lifestyle needs
                                      • Credit Card    investments
                                                                           • Structured
                                      • Bank account • Business needs        products

                  Business and Personal needs converge at some time if client is a business person, hence an advisor cannot
                                               ignore if he desires to increase share of wallet

                                    Money touch TM                         Market and Competition                             6
Strictly private and confidential
Changing regulatory
                                                                                         landscape
                                    SEBI – Securities Exchange Board of India
                                    - Empowering investors with transparency in payment of commission.
                                    - Scrapped Upfront fee and took industry into a tailspin but objective was to get advisor to be seen as a
                                    client rep rather than the manufacturer and charge clients for services/planning


                                     IRDA – Insurance Regulatory Development Authority
                                     - SEBI Vs IRDA got cap on charges and also informing clients of the fee earned leading to transparency



                                     RBI – Reserve Bank of India
                                     Regulations cover Banks as distributors laying guidelines on what can be distributed and transparency


                                     FPSB – Financial Planning Standards Board of India
                                     Has been actively promoting the financials planning movement and working closely with regulators for
                                     setting standards to manage intermediaries/distributors


                                Trends
                                - Distribution industry will see stricter regulation in the coming years, more requirement for certification
                                and continuous education
                                - Planning/advisory will take precedence.
                                - The regulatory structure will get aligned


                                      Money touch TM                              Market and Competition                                7
Strictly private and confidential
Our Target segment
 •        The existing financial services intermediaries are many, such as”




           Mutual Fund Advisor         Insurance Agent      Direct Sales Associate    Sub-broker    Financial Planner   Fresh Graduate


        Market Size
          90K AMFI certified          >3 Mio+ Agents        Over 25000 DSE’s/        Over 100K      Over 15K            Over 450K
          distributors                                      DSAs                                                        annually



        Challenges faced by the intermediaries
          Front end fee               De tariffing in non   Most players             Revenues        Independent        Education not
          abolished                   life squeezing        insourcing on            related to      advisory           lead to skilling
          Online trading soon         revenues              account of risk and      stock market    business still a   and
          a reality                                         compliance               sentiments      challenge          employability
                                      In Life Swarup
                                      panel impact
                                      awaited




                                    Money touch TM                          Market and Industry environment                         8
Strictly private and confidential
Drivers for success

                                                                                                         Key drivers for
                   Challenges                              Implication                                     success

                     Product based                    Customer feels cheated                             Fee based model/
                     remuneration                                                                        Financial Planning

            Too much time spent on                   Limited/ reduced customer
              administrative work                                time                                       Technology

            Unable to compete with                         Loosing clients to
                large players                                competition
                                                                                                     Customer Relationship
              Limited access to                              Less Insights,
           analytical/ research tools                        differentiation
                                                                                                            Knowledge
          Customer life cycle needs                   Loose clients to players
                                                        addressing needs

               Changing regulatory/                      Inability to adapt to
                                                                                                             Flexibility
               economic landscape                          business models

                                    Money touch TM                                  IFA Business Model
                                                      Need to be a step ahead of customers                                 9
Strictly private and confidential
To be future ready
         Product Provider                                                            Solution Provider
 Mutual Fund Advisor
                                                                                Wealth Creation
 Life Insurance agent                                                        Retail Loans
                                                                                                       Commercial Loans
                                                                                                           Business Loans
                                                                               Mortgages
 Non Life agent                                                                                            Promoter funding
                                                                               Personal Loans
                                                                                                           Bill discounting
                                                                               Vehicle Loans
 Direct Sales Associates                                                                                   Working capital
                                                                               Credit Cards
                                                                                                           Acquisition funding
                                                                               Loans against
 Sub Brokers
                                                                               property
                                                                               Loan against shares
 Financial Planners

 Small Savings agents                                Wealth Protection                          Wealth Enhancement
                                                        Financial Planning                  Investment Banking           Alternative Investments
 Commodities broker                                     Legacy Planning                                                       Art
                                                                                            Investment Advisory
                                                        Insurance Planning                  Mutual funds                      Real Estate
 Chit Fund agent                                        Estate Planning                     PMS                               Commodity
                                                                                            Direct Equity/ Derivatives        Offshore invest
 Art Dealer                                                                                                                   Small savings
                                                                                            Structured Products
                                                                                            REITs/ Bonds/ ULIPs
 CA / Lawyer

 Real Estate broker

                                    Money touch TM                            IFA Business Model                                        10
Strictly private and confidential
Enabling IFA transition
                              “The MoneytouchTM Business Transition Model”



                                                                                     MoneytouchTM
                                IFA business can be in any
                               of these stages and we help




                                                                                      can provide
                                                                                         support
                                   them TRANSITION




                                                                                     across any of
                                                                                       the stages
                                                                                      and enable
                                                                                      the IFFTM to
                                                                                      offer better
                                                                                        value and
                                                                                      compete in
                                                                                       the market




                                       Money touch TM             Transition Model          11
Strictly private and confidential
Intermediaries have an
                                                                                  advantage
  •      The strengths of the intermediaries vary and we feel the IFA is best equipped to provide
         ethical solutions in the long run if they have the support to do so. A quick comparison:
 Player                              Training and      Customer          Cross selling   Product Spread   Technology
                                     Operations        relationship      and Marketing
                                     excellence        management
 Banks (foreign/Pvt)                       High             Medium            High            High             High
 NBFC                                      High             Medium            High            High             High
 Websites                             Medium to High          Low           Medium           Medium            High
 IFA                                       Low                High            Low              Low             Low
 Platforms                                 High               High          Medium           Medium            High



    Compared to the existing platforms how are we different:
    We have 5 clear advantages for the IFAs:
    1. No clipping of fees from existing line of business
    2. No transfer of AUM
    3. Build business in own name
    4. Generate additional revenues by xselling
    5. Continue dealing with his existing partners


                                    Money touch TM                      Market and Competition                     12
Strictly private andBanks
    * In addition to confidential
Our Value Proposition

                                    “The                                     model”

            An end to end support for IFA to transition the business to the next level
                                     State of the art technology with multi asset processing platform and one
                                     stop information portal. Visit our website www.moneytouch.in and
                                     www.moneytouch360.com for details
                                     Multi product offline sales support to increase product penetration without
                                     any investment


                                     Marketing Insights and leads for growing the business


                                     Operations support – can outsource backend operations to us


                                     Training and Certification – product, selling skills, soft skills, advanced
                                     certification courses provided to upgrade skills

                                     Have the power to create an Unique Experience for their clients by being a
                                     one stop solution provider with a strong relationship bias


                              Money touch TM                          Our Value Proposition                        13
Strictly private and confidential
The info portal
                                                                          www.moneytouch.in
           The portal offers :
                     Public Domain
                              Article and latest news content – powered by MyIRIS
                              Product details across full suite of products like Loans, MF, Insurance, Capital Markets, PMS
                              etc
                              Calculators – powered by My IRIS
                              Qualified lead generation module - developed in-house with lead fulfillment tracker
                              Capable of supporting NRI clients as well
                     Secured Domain
                              Loan Search Tool – developed in-house
                              Mutual Fund Research – powered by My IRIS
                              Commssion structure
                              Knowledge bank, world markets etc
           In the pipeline:
                     Field underwriting
                     CRM
                     Single Sign on and integration with mt360
                     Choose your IFA – with IFA grading
                     Improved UI
                     Insurance comparison tools
                     Online training

                                    Money touch TM                      Our Value Proposition-Technology                  14
Strictly private and confidential
The processing platform
                                                          www.moneytouch360.com
       The platform offers :                                     In the pipeline
                                                                  Commission and order booking
                                                                  Queries
                                     Multiple                     Analytics: Asset wise, Sector wise, Year wise.
                                     Assets                       Reconciliation MIS
                                     Platform   Daily
                   Portfolio                    valuat-           Online MF buying/selling
                                                ion               Mobile Application
                                                updates           Online payments
   Alerts                                                         What if analysis
   and                                                            Advanced research
                                                      Transac-
   Reports
                                    3600              tions       Integration with leading exchanges

        Product
        Informa-
           tion                                      Masters

                         Uploads         Financial
                                         Planning




                                    Money touch TM                 Our Value Proposition-Technology                 15
Strictly private and confidential
End to end sales
                                                                               support
         IFA needs to focus on their primary Line of Business (LOB) – eg Mutual Funds or Life
         Insurance

         For other LOB they only need to generate lead when he identifies a need. We will train
         IFAs to spot such opportunities

         All the required information is housed in our website and with the online training tolls
         (soon to be launched) IFA needs to complete the documentation from the client and
         deposit it at our fulfillment centres and we will take of the rest

         IFA needs to increase product penetration into their customer base, so that they
         increase your revenue earning capacity from each client

         It is a simple 5 step process
                                                                                       Money-
                                        Prepare        Submit the       Liaise with      touch    On closure
           Identify need               documents     file/papers to       client if      takes    earn your
                                       as required         FC            required       care of     fees
                                                                                       the rest


                              Money touch TM              Our Value Proposition-Sales Support     16
Strictly private and confidential
With multi product, multi
                                                             partner solutions
         Multiple Products
                Home Loans                           Loans against Shares             Art
                Loans against property               Loans against Mutual Funds       REITs
                Commercial Prop. Loans               Equities/ Derivatives*           Real Estate Properties
                Business Loans                       Demat*                           Life Insurance*
                Personal Loans                       Mutual Funds                     General Insurance
                Auto Loans                           Bonds                            Small Savings
                Gold Loans                           Fixed Deposits                   Basic Financial Planning
                Education Loan                       PMS                              Trusts/Wills*

        Multiple Partners
        Standard Chartered Bank                      Kotak Bank                     Axis Bank
        TATA Capital                                 India Bulls                    Bajaj Finserv
        Reliance Capital                             Fullerton India                Future Capital
        Credila                                      Cholamandalam                  Barclays Finance
        Stock Holding Corporation                    Karma Capital                  HSBC Invest Direct
        Hiranandani / HIRCO                          HDFC Ltd                       LIC Housing



                                    Money touch TM             Our Value Proposition-Sales Support         17
Strictly private and confidential                                                                        *yet to launch
Differentiate with
                                                                           marketing insights
                 Segment Customers
                          Based on their occupation, life stage, geography, income and other key defining variables.
                          The data capture would be dependent on the IFA, however we will instill a discipline to capture
                          all data systematically to ensure that all key variables are covered at the time of onboarding a
                          customer


                 Develop Predictive Models
                          Using advanced analytic software to build business visibility for Sales Mgmt & Operations


                 Use deep dive insights to cross-sell products
                          Identify low hanging fruit for different components of the product suite
                          Develop Target Marketing strategies tailor-made for critical segments depending on what is
                          likely to drive financial needs
                          Use the analytics to create specially designed from manufacturers


                 Create MIS Dashboards as aids to market planning for IFA


                 Annual surveys for further insights and comparisons

                                    Money touch TM              Our Value Proposition – Marketing Insights          18
Strictly private and confidential
Provide operations
                                                                       support
             Surveys have shown that IFAs spend 60% of their time managing operations and back
             office routine work

             If this time can be saved and the work outsourced, they would technically be able to
             double their business as they have twice the time available to manage their existing
             customers, get more referrals and meet new clients

             Operations that can be outsourced for a fee are :
                Routine transaction posting
                Managing customer queries
                Managing customer correspondence
                Follow up on documentation
                Accounting and taxation
                Technology


             The fee model can be per transaction or based on volume dedicated
             resources would be deployed

                                    Money touch TM   Our Value Proposition – Operations Support   19
Strictly private and confidential
Training and
                                                                          certification
           Knowledge is a key ingredient for success.
           IFAs will need to stay in touch with regulations, products, processes, new concepts
           constantly.
           There is no short cut and IFAs will have dedicate sufficient time in learning on an ongoing
           basis
           We offer a host of training programs focused on enhancing the skills so that IFAs are
           ready to face the customer and the changing market needs.
           The programmes we can conduct exclusively or as a group are :
               Financial planning
               Wealth Management
               Life and General Insurance sales
               Capital Markets
               Mutual Funds sales and service
               Retail Assets sales and service
               Trade Finance, Foreign Exchange
               Selling Skills and Soft Skills



                                    Money touch TM     Our Value Proposition – Training         20
Strictly private and confidential
Deliver a unique
                                                                                    experience
   By partnering with Moneytouch, IFA can offer a whole host of services and match with the best
   in the industry. Coupled with their knowledge and advise they have a unique experience to
   offer to their client that covers:
        Convenience
                     All financials needs of the client can be addressed by one person
                     Consolidated statements
                     Research reports
                     Multiple portfolios can be tracked in one place
                     Alerts can be personalised to each customer
                     Enable decision making with comparative tools
                     All information available on the website
           Advise
                     Provide Financial planning tools to address all client goals
                     Track portfolios and rebalance as per risk appetite
                     Set alerts
           Access
                     Compete with large distributors and banks by providing web access to client portfolios and with
                     payment gateways for transactions



                                    Money touch TM            Our Value Proposition – Unique Experience         21
Strictly private and confidential
Our guiding principles

           For us the customer is the IFA

           All customers of IFA’s are tagged for life to the IFA in the system

           All access to computer systems and data is controlled as per
           authority grid

           We sign a customer confidentiality agreement so that IFA don’t
           worry about mis-use of customers database.

           All data analytics, insight led marketing activities will be done on
           behalf of the IFA

           IFA continues to earn lifetime fees for any product sold in the
           lifetime of the customer, no questions asked



                                    Money touch TM      Our Value Proposition - Principals   22
Strictly private and confidential
Our value packs
           We offer 4 attractively priced value packs with a mix of fixed and variable fee
           IFA chooses value pack based on his own business plan and his clients needs




                                    Money touch TM       Our Value Proposition - Value pack   23
Strictly private and confidential
Benefit to IFA’s Customer

           All financials needs across customer life cycle can be addressed under one roof

           Provide goal based financial planning

           Provide Web access to customers portfolio

           Consolidated statements

           Research reports

           Multiple portfolios can be tracked in one place

           Alerts can be personalised to each customer

           Enable decision making with comparative tools



                                    Money touch TM           Customer Benefit                24
Strictly private and confidential
Benefits to IFATM
         Continue with his existing partners
         Retain his earnings from all line of business currently active in
         Generate additional revenues with multiple products, by increasing product penetration
         Continue to build the business in their own name.
         Ride the economic cycle more effectively
         Manage Individual and SME clients and address customer needs end to end
         Provide multiple services to customers as under




                              Money touch TM             Benefit to IFFTM               25
Strictly private and confidential
Disclaimer

                          This presentation including the information contained herein is
                          being issued by Moneytouch Retail Financial Services (P) Ltd
                          group company.
                          This presentation is issued on a strictly confidential basis and
                          for information purposes only to intended recipient.
                          It should not be distributed, published or reproduced in whole or
                          in part, nor should its contents be disclosed by intended
                          recipient to any other person.

                                       • Website: www.moneytouch.in | www.moneytouch360.com
                                       • Email:   suniljani@touchbase.co.in
                                                  feedback@touchbase.co.in
                                       • Call:    (91) 99876 70978 / (91-22) 4206 3217 - 19
                                       • Address: C / 202, Green Lawns, Opp. St. Pius College, Aarey Road.
                                                  Above ICICI Bank, Goregaon (East), Mumbai – 400 063



                                    Touch base                             Disclaimer                        26
Strictly private and confidential
Thank you




Strictly private and confidential

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Moneytouch Proposition Advisor Presentation

  • 1. Empowering intermediaries with an Integrated Platform Working together MoneytouchTM Retail Financial Services (P) Ltd Mumbai, India Strictly private and confidential
  • 2. Founding team (Retail) Raj Mahadev An MBA with over 21 years of experience in consumer banking with MNC banks like Citi, SCB, American MD Express and DBS across assets, liabilities, product, marketing, branch banking, Wealth Management etc. Strong believer in processes and compliance for scale. Sunil Shukla A Post graduate in Business Management with over 17 years of experience as an entrepreneur across ED assets, BPO and human resources. Started his career as a management trainee with American Express Bank. Even though he belonged to a family of profound bankers, he had a entrepreneur drive from the starting his career. Is well-networked and knows the best and the worst talent available in the industry due to his headhunting firm he manages independently. Subir Ray An MBA with over 11 years of experience in managing large teams across Philips, ICICI, Centurion Bank Director managing channels and a large sales force over 3000. Finally was the Regional Head for Centurion Bank. Retail An aggressive person with tremendous execution skills Harpreet An MBA and Computer Engineer has 10+ years experience in Fortune 500 companies, in software product Singh management and development. Domain expertise in Internet B2B/B2C technologies, Online Retail/Travel, Director Online Transaction Processing/Reconciliation, ERP, Risk/Fraud Management and Corporate Governance & Technology Compliance. and Risk Kuntal Dave A Fellow member of ICAI with over 18 years of experience in advising clients on tax, auditing, foreign Director exchange and valuation matters. He actively advises clients on various corporate restructuring matters and Finance and on foreign collaboration arrangements. He is a member of central Young IFA Network (YIN) committee of Legal International Fiscal Association, Netherlands. He is secretary of IFA India Branch and of Western Regional Chapter of IFA India Branch. Moneybase TM Touch touch Management team and Structure About Us 2 Strictly private and confidential
  • 3. Advisory Board Shailesh Executive Chairman of BDO Haribhakti Consulting Pvt. Ltd. and Managing Partner of Haribhakti & Haribhakti Co- Chartered Accountants. He is the only Indian Member on the Standards Advisory Council of the International Accounting Standards Board. He is Chairman, Financial Planning Standards Board, India. He is a Committee Member of Futures & Options segment of National Stock Exchange of India and is a member of the SEBI Committee on Disclosures and Accounting Standards. He has been awarded “The Best Non Executive Independent Director Award – 2007” by the Asian Centre for Corporate Governance & IMC in January 2008. He is on the Board of Directors of several listed companies. He is the Chairman of our Advisory Board Ajit Nair CEO of MX Advertisement (P) Ltd. Has over 20 years of experience in the advertising industry, involved in the servicing, business development, client management, and leadership functions. A B Com and MBA from Pune University. CA Fellow member of Institute of Chartered Accountants of India, Business Law and Commerce Narendra Graduate, working in UAE for last 17 years. During this period he is closely associated with the Lohiya Retail industry, Mall management and General Trading business activities in the Gulf region. Currently works for a reputed FMCG retail chain and Mall owners/ management Group of Companies as their Associate Director-Corporate Affairs responsible for all financial management aspects of the company, providing independent guidance based on sound commercial, financial, legal and accounting principles for groups business in UAE, Saudi, Jordan, Lebanon, Poland and other GCC countries. Responsible for business partner’s relationship and in identifying new business partners for new territories and for new businesses in co-ordination with CEO of the company. Recently has given full responsibility as CEO to manage the group’s retail businesses in Saudi, Jordan and Lebanon. Prior to coming to UAE he was practicing at Mumbai as Chartered Accountant specializing in Project Finance and Management audit. He has overall 25 years varied work experience. Moneybase TM Touch touch Management team and Structure About Us 3 Strictly private and confidential
  • 4. Economy is expanding Demographic Benefits • 50% of India’s population is under 25 years of age and 10% of India’s population born after late 80s, post liberalisation, has no guilt about consumption Economic Growth • In spite of the downturn the economy has been growing at a healthy pace better then many • Gross savings rate as a proportion of GDP is at around 30% • Per capita income has almost doubled and expected to touch $2,000 by FY17 and $4,000 by FY25 • With a majority of the population entering the work force the need for loans, tax savings, asset building would increase • Growing economy will increase the number of individuals who would need advise and planning Money touch TM Market and Competition 4 Strictly private and confidential
  • 5. Asset classes are growing Stock Market Mutual Fund Retail Assets With over 20 Industry Alternate asset Wealth The total retail million expected to The market for Management loans market shareholders, Insurance grow to $125 Bn Real Estate alternative estimated at $ India has the by 2010. Indian Wealth The sector is Indian realty assets like art & 250 Bn third largest There has been industry will expected to sector is gold is large and investor base in regulation manage Consumer credit reach $ 60 bn expected to has substantial the world after change as of estimated $1 outstanding at 8 in the next four grow from $ 12 investment being the USA and August which is Trillion dollars per cent of GDP years – a growth bn in 2005 to $ made. Japan. changing the worth of assets (it’s 30 -70 per rate of 500 % 90 bn by 2015 The gold and A Market distribution by 2012 cent for other SE jewellery market capitalisation of landscape from Asian countries) is over $ 50Bn around $ 1 product selling to Trillion advisory The Indian customer and distributor has dealt with limited products like MF, Insurance, Stocks, Debt. Studies* show that structured products will increase 3 times in the next 5 years, product mix will see a change Money touch TM Market and Competition 5 Strictly private and confidential *Karvy HNI Survey Sept 2010
  • 6. Customer has multiple needs • A customer has different financials needs at different stages of life which an advisor will need to address to be able to offer one stop top of mind service Retirement 60+ years Accumulation stage 45-60 years • Legacy Working life planning • 2nd home • Philanthropy 25-45 years • Investments • Business • Child educations growth plans • Alternate • Car loan • Retirement assets • Home loan planning • Lifestyle Early life • Insurance – Child Upto 25 • Business loans/ needs • Education Plans private equity years Loan • Systematic • Lifestyle needs • Credit Card investments • Structured • Bank account • Business needs products Business and Personal needs converge at some time if client is a business person, hence an advisor cannot ignore if he desires to increase share of wallet Money touch TM Market and Competition 6 Strictly private and confidential
  • 7. Changing regulatory landscape SEBI – Securities Exchange Board of India - Empowering investors with transparency in payment of commission. - Scrapped Upfront fee and took industry into a tailspin but objective was to get advisor to be seen as a client rep rather than the manufacturer and charge clients for services/planning IRDA – Insurance Regulatory Development Authority - SEBI Vs IRDA got cap on charges and also informing clients of the fee earned leading to transparency RBI – Reserve Bank of India Regulations cover Banks as distributors laying guidelines on what can be distributed and transparency FPSB – Financial Planning Standards Board of India Has been actively promoting the financials planning movement and working closely with regulators for setting standards to manage intermediaries/distributors Trends - Distribution industry will see stricter regulation in the coming years, more requirement for certification and continuous education - Planning/advisory will take precedence. - The regulatory structure will get aligned Money touch TM Market and Competition 7 Strictly private and confidential
  • 8. Our Target segment • The existing financial services intermediaries are many, such as” Mutual Fund Advisor Insurance Agent Direct Sales Associate Sub-broker Financial Planner Fresh Graduate Market Size 90K AMFI certified >3 Mio+ Agents Over 25000 DSE’s/ Over 100K Over 15K Over 450K distributors DSAs annually Challenges faced by the intermediaries Front end fee De tariffing in non Most players Revenues Independent Education not abolished life squeezing insourcing on related to advisory lead to skilling Online trading soon revenues account of risk and stock market business still a and a reality compliance sentiments challenge employability In Life Swarup panel impact awaited Money touch TM Market and Industry environment 8 Strictly private and confidential
  • 9. Drivers for success Key drivers for Challenges Implication success Product based Customer feels cheated Fee based model/ remuneration Financial Planning Too much time spent on Limited/ reduced customer administrative work time Technology Unable to compete with Loosing clients to large players competition Customer Relationship Limited access to Less Insights, analytical/ research tools differentiation Knowledge Customer life cycle needs Loose clients to players addressing needs Changing regulatory/ Inability to adapt to Flexibility economic landscape business models Money touch TM IFA Business Model Need to be a step ahead of customers 9 Strictly private and confidential
  • 10. To be future ready Product Provider Solution Provider Mutual Fund Advisor Wealth Creation Life Insurance agent Retail Loans Commercial Loans Business Loans Mortgages Non Life agent Promoter funding Personal Loans Bill discounting Vehicle Loans Direct Sales Associates Working capital Credit Cards Acquisition funding Loans against Sub Brokers property Loan against shares Financial Planners Small Savings agents Wealth Protection Wealth Enhancement Financial Planning Investment Banking Alternative Investments Commodities broker Legacy Planning Art Investment Advisory Insurance Planning Mutual funds Real Estate Chit Fund agent Estate Planning PMS Commodity Direct Equity/ Derivatives Offshore invest Art Dealer Small savings Structured Products REITs/ Bonds/ ULIPs CA / Lawyer Real Estate broker Money touch TM IFA Business Model 10 Strictly private and confidential
  • 11. Enabling IFA transition “The MoneytouchTM Business Transition Model” MoneytouchTM IFA business can be in any of these stages and we help can provide support them TRANSITION across any of the stages and enable the IFFTM to offer better value and compete in the market Money touch TM Transition Model 11 Strictly private and confidential
  • 12. Intermediaries have an advantage • The strengths of the intermediaries vary and we feel the IFA is best equipped to provide ethical solutions in the long run if they have the support to do so. A quick comparison: Player Training and Customer Cross selling Product Spread Technology Operations relationship and Marketing excellence management Banks (foreign/Pvt) High Medium High High High NBFC High Medium High High High Websites Medium to High Low Medium Medium High IFA Low High Low Low Low Platforms High High Medium Medium High Compared to the existing platforms how are we different: We have 5 clear advantages for the IFAs: 1. No clipping of fees from existing line of business 2. No transfer of AUM 3. Build business in own name 4. Generate additional revenues by xselling 5. Continue dealing with his existing partners Money touch TM Market and Competition 12 Strictly private andBanks * In addition to confidential
  • 13. Our Value Proposition “The model” An end to end support for IFA to transition the business to the next level State of the art technology with multi asset processing platform and one stop information portal. Visit our website www.moneytouch.in and www.moneytouch360.com for details Multi product offline sales support to increase product penetration without any investment Marketing Insights and leads for growing the business Operations support – can outsource backend operations to us Training and Certification – product, selling skills, soft skills, advanced certification courses provided to upgrade skills Have the power to create an Unique Experience for their clients by being a one stop solution provider with a strong relationship bias Money touch TM Our Value Proposition 13 Strictly private and confidential
  • 14. The info portal www.moneytouch.in The portal offers : Public Domain Article and latest news content – powered by MyIRIS Product details across full suite of products like Loans, MF, Insurance, Capital Markets, PMS etc Calculators – powered by My IRIS Qualified lead generation module - developed in-house with lead fulfillment tracker Capable of supporting NRI clients as well Secured Domain Loan Search Tool – developed in-house Mutual Fund Research – powered by My IRIS Commssion structure Knowledge bank, world markets etc In the pipeline: Field underwriting CRM Single Sign on and integration with mt360 Choose your IFA – with IFA grading Improved UI Insurance comparison tools Online training Money touch TM Our Value Proposition-Technology 14 Strictly private and confidential
  • 15. The processing platform www.moneytouch360.com The platform offers : In the pipeline  Commission and order booking  Queries Multiple  Analytics: Asset wise, Sector wise, Year wise. Assets  Reconciliation MIS Platform Daily Portfolio valuat-  Online MF buying/selling ion  Mobile Application updates  Online payments Alerts  What if analysis and  Advanced research Transac- Reports 3600 tions  Integration with leading exchanges Product Informa- tion Masters Uploads Financial Planning Money touch TM Our Value Proposition-Technology 15 Strictly private and confidential
  • 16. End to end sales support IFA needs to focus on their primary Line of Business (LOB) – eg Mutual Funds or Life Insurance For other LOB they only need to generate lead when he identifies a need. We will train IFAs to spot such opportunities All the required information is housed in our website and with the online training tolls (soon to be launched) IFA needs to complete the documentation from the client and deposit it at our fulfillment centres and we will take of the rest IFA needs to increase product penetration into their customer base, so that they increase your revenue earning capacity from each client It is a simple 5 step process Money- Prepare Submit the Liaise with touch On closure Identify need documents file/papers to client if takes earn your as required FC required care of fees the rest Money touch TM Our Value Proposition-Sales Support 16 Strictly private and confidential
  • 17. With multi product, multi partner solutions Multiple Products Home Loans Loans against Shares Art Loans against property Loans against Mutual Funds REITs Commercial Prop. Loans Equities/ Derivatives* Real Estate Properties Business Loans Demat* Life Insurance* Personal Loans Mutual Funds General Insurance Auto Loans Bonds Small Savings Gold Loans Fixed Deposits Basic Financial Planning Education Loan PMS Trusts/Wills* Multiple Partners Standard Chartered Bank Kotak Bank Axis Bank TATA Capital India Bulls Bajaj Finserv Reliance Capital Fullerton India Future Capital Credila Cholamandalam Barclays Finance Stock Holding Corporation Karma Capital HSBC Invest Direct Hiranandani / HIRCO HDFC Ltd LIC Housing Money touch TM Our Value Proposition-Sales Support 17 Strictly private and confidential *yet to launch
  • 18. Differentiate with marketing insights Segment Customers Based on their occupation, life stage, geography, income and other key defining variables. The data capture would be dependent on the IFA, however we will instill a discipline to capture all data systematically to ensure that all key variables are covered at the time of onboarding a customer Develop Predictive Models Using advanced analytic software to build business visibility for Sales Mgmt & Operations Use deep dive insights to cross-sell products Identify low hanging fruit for different components of the product suite Develop Target Marketing strategies tailor-made for critical segments depending on what is likely to drive financial needs Use the analytics to create specially designed from manufacturers Create MIS Dashboards as aids to market planning for IFA Annual surveys for further insights and comparisons Money touch TM Our Value Proposition – Marketing Insights 18 Strictly private and confidential
  • 19. Provide operations support Surveys have shown that IFAs spend 60% of their time managing operations and back office routine work If this time can be saved and the work outsourced, they would technically be able to double their business as they have twice the time available to manage their existing customers, get more referrals and meet new clients Operations that can be outsourced for a fee are : Routine transaction posting Managing customer queries Managing customer correspondence Follow up on documentation Accounting and taxation Technology The fee model can be per transaction or based on volume dedicated resources would be deployed Money touch TM Our Value Proposition – Operations Support 19 Strictly private and confidential
  • 20. Training and certification Knowledge is a key ingredient for success. IFAs will need to stay in touch with regulations, products, processes, new concepts constantly. There is no short cut and IFAs will have dedicate sufficient time in learning on an ongoing basis We offer a host of training programs focused on enhancing the skills so that IFAs are ready to face the customer and the changing market needs. The programmes we can conduct exclusively or as a group are : Financial planning Wealth Management Life and General Insurance sales Capital Markets Mutual Funds sales and service Retail Assets sales and service Trade Finance, Foreign Exchange Selling Skills and Soft Skills Money touch TM Our Value Proposition – Training 20 Strictly private and confidential
  • 21. Deliver a unique experience By partnering with Moneytouch, IFA can offer a whole host of services and match with the best in the industry. Coupled with their knowledge and advise they have a unique experience to offer to their client that covers: Convenience All financials needs of the client can be addressed by one person Consolidated statements Research reports Multiple portfolios can be tracked in one place Alerts can be personalised to each customer Enable decision making with comparative tools All information available on the website Advise Provide Financial planning tools to address all client goals Track portfolios and rebalance as per risk appetite Set alerts Access Compete with large distributors and banks by providing web access to client portfolios and with payment gateways for transactions Money touch TM Our Value Proposition – Unique Experience 21 Strictly private and confidential
  • 22. Our guiding principles For us the customer is the IFA All customers of IFA’s are tagged for life to the IFA in the system All access to computer systems and data is controlled as per authority grid We sign a customer confidentiality agreement so that IFA don’t worry about mis-use of customers database. All data analytics, insight led marketing activities will be done on behalf of the IFA IFA continues to earn lifetime fees for any product sold in the lifetime of the customer, no questions asked Money touch TM Our Value Proposition - Principals 22 Strictly private and confidential
  • 23. Our value packs We offer 4 attractively priced value packs with a mix of fixed and variable fee IFA chooses value pack based on his own business plan and his clients needs Money touch TM Our Value Proposition - Value pack 23 Strictly private and confidential
  • 24. Benefit to IFA’s Customer All financials needs across customer life cycle can be addressed under one roof Provide goal based financial planning Provide Web access to customers portfolio Consolidated statements Research reports Multiple portfolios can be tracked in one place Alerts can be personalised to each customer Enable decision making with comparative tools Money touch TM Customer Benefit 24 Strictly private and confidential
  • 25. Benefits to IFATM Continue with his existing partners Retain his earnings from all line of business currently active in Generate additional revenues with multiple products, by increasing product penetration Continue to build the business in their own name. Ride the economic cycle more effectively Manage Individual and SME clients and address customer needs end to end Provide multiple services to customers as under Money touch TM Benefit to IFFTM 25 Strictly private and confidential
  • 26. Disclaimer This presentation including the information contained herein is being issued by Moneytouch Retail Financial Services (P) Ltd group company. This presentation is issued on a strictly confidential basis and for information purposes only to intended recipient. It should not be distributed, published or reproduced in whole or in part, nor should its contents be disclosed by intended recipient to any other person. • Website: www.moneytouch.in | www.moneytouch360.com • Email: suniljani@touchbase.co.in feedback@touchbase.co.in • Call: (91) 99876 70978 / (91-22) 4206 3217 - 19 • Address: C / 202, Green Lawns, Opp. St. Pius College, Aarey Road. Above ICICI Bank, Goregaon (East), Mumbai – 400 063 Touch base Disclaimer 26 Strictly private and confidential
  • 27. Thank you Strictly private and confidential