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Social Media Made Easy
       for Business


                                 Social Media
                   Strategist/Author/Speaker
                                 @NhatPham
                           Hashtag #Pham12
                                                                        1
                      © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Background

 Refugee from Vietnam
 Sales & Marketing
 Been in Internet since
 90’s
 Technology “Nut”
 Love People
 Phamily Guy


                                                                             2
                           © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Networking




                                                               3
             © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Connecting the Dots (Hi-Touch)
 Before, During & After
 Strategize your events
 Research before
 Identify who you like to meet
 Working the Room
 Go with someone
 Get a business card
 Follow up



                                                                                    4
                                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
5
© 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Why Listen?




                                                                6
              © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Social Networking (Hi-Tech)
Definition - Internet-based tools/sites for sharing and
discussing information among human beings. The term most often
refers to activities that integrate technology, social interaction, and
the construction of words, pictures, videos and audio. This
interaction, and the manner in which information is presented,
depends on the varied perspectives and "building" of shared
meaning among communities, as people share their stories and
experiences.




                                                                                                 7
                                               © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
What’s the Result
 - Everybody is a publisher / Journalist
 - More “Push” vs. “pull”
 - Conversations with or with out YOU
 - Communication happens “real-time”
 - The Rise of Personal Brands




                                                                                8
                                           8
                              © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Golden Nuggets

 Be R.A.W.
 5 M’s
 Be Enchanting




                                                                    9
                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Be Enchanting




                                                                  10
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Personal Brand Success
 Fractious


 Factual


 Funny


 Famous


 First                                                             11
                               11
                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Be Enchanting




 Don’t SUCK!
                                                                  12
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Be Compelling




                                                                  13
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Ask YOUR Tribe




          Top of Mind

                                                                          14
                        © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Great Social Brands (Personal)




                                                                             15
                           © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Takeaways

Be R.A.W.
5 M’s
Be Enchanting




                                                                  16
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Relationships




                                                                  17
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Add Value
Content is Currency




                                                                        18
                      © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Connecting the Dots




                                                                        19
                      © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Connect the Dots




                                                                     20
                   © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Work 2.0




                                                             21
           © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Listen Louder




                                                                  22
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Mission




                                                            23
                       23
          © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Market




                                                           24
                      24
         © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Message?




                                                             25
                        25
           © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Method




                                                           26
                      26
         © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Metrics




                                                            27
          © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Social Networking Rule




                                                                           28
                         © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
SEO Factor




                                                               29
             © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Intro

           Professional Network
           Business CRM
           Average User
           Highly Credibility
           Online Resume
           Company Profile
           Business Intelligence
           Learn
           Add Value


                                                                   30
                 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Why use Linkedin
   Attract Business Clients
   Keep in touch with Trusted Relationships
   Accelerate Go To Market Opportunities
   Generate New Leads & Fill Pipelines
   Shorter Sales Cycles
   Get Found, Get Deals
   Create Inbound Leads Consistently
   Find Tribe/ Online Communities
   Maintain “Top of Mind Awareness”
   Establish Cutting Edge Social Strategies



                                                                                      31
                                    © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
5 Linkedin Benefits

   FREE
   Network with other Professionals
   Build Visibility & Credibility
   Client ______________ & Referrals
   SEO Ranking




                                                                                      32
                                    © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Connect the Dots




                                                                     33
                   © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Creating a Magnetic Profile




                                                                                34
                              © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Create a Magnetic Linkedin Profile


   Headshot
   Headline
   Connections
   Recommendations
   Solid Summary
   Applications




                                                                               35
                             © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Creating a Magnetic Profile (with Apps)




                                                                              36
                            © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Privacy and Settings




                                                                         37
                       © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Connections

 Import your contacts (Current Network)
 Customize your messages
 This is your trusted “Roledex”




                                                                                    38
                                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Company Profile

   Online company resume
   Company brand
   Recruiting tool
   SEO




                                                                              39
                            © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Kevin Bacon 2.0

   Three degrees of separation
   Connect via relationships
   Leverage hubs & networks
   Get to KLT faster




                                                                                    40
                                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Advance Search


  People (Prospects, Vendors,
   Alliances)
  Title or Positions
  Verticals and Horizontals
  Industries
  Companies
  Locations




                                                                                   41
                                 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Groups

   Join up to 50
   Contribute
   Ask questions
   Answer questions
   Network




                                                                         42
                       © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Becoming the Influencer


 Add VALUE

 Introduce, suggest & recommend

 Become your Group Administrator




                                                                                      43
                                    © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Advanced Linkedin Strategies




                “Makeover” your Profile
                Use Apps & Custom Tabs
                Cross-Pollinate
                Aggregate Content




                                                                            44
                          © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Facebook
            Backyard BBQ


            KLT Relationships


            Want to help you


            Engaged


            Social CRM
                                                                     45
                   © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Friends lists (Social CRM)




                                                                           46
                         © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
SEO Factor




                                                               47
             © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Strategies

   Develop a purpose & goal
   Allot time (daily, weekly)
   Update, Update, Update
   Use other web tools
   Get help




                                                                                   48
                                 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Keys



          Build Relationships
          Add Value
          Have a Plan
          Be You!
          Social Net”WORK”




                                                                    49
                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Cautions



Blasts or Spam
Ranting
Privacy & Filtering
Bad or Abusive Language




                                                                            50
                          © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Twitter

           A Big “Conference”


           Broader reach


           Build
           Following/Relationship
           s FAST!


                                                                    51
                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Video Blogs/Networks


 More Engaging
 More Descriptive
 “Equal” Playing Field
 Organically Raises SEO
 Build Your Personal Brand




                                                                             52
                           © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Video Networks
Build Rapport


Differentiate yourself


Tell your story


 Build a relationship


 Saves everyone time
                                                                            53
                          © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Strategies

   Develop a purpose & goal
 Allot time (daily, weekly)
 Update, Update, Update
 Use other web tools
 Get help




                                                                                 54
                               © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Realities



             Takes Time/Resources


             Build/Find a
             Community


             Fit for you




                                                                    55
                  © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Keys



        Build Relationships
        Add Value
        Have a Plan
        Be You!
        Call to Action




                                                                  56
                © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
Contact
                Nhat Pham
          npham@successwerks.com
               804.708.7637

           RoadWarriorShow.com
             Monday’s 9AM ET




                   in/NhatPham

                    /NhatPham

                     Gplus.to/NhatPham

                    @NhatPham
                                                                                   57
                                 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.

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HABCC (Young Professionals): Social Media for Business

  • 1. Social Media Made Easy for Business Social Media Strategist/Author/Speaker @NhatPham Hashtag #Pham12 1 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 2. Background  Refugee from Vietnam  Sales & Marketing  Been in Internet since 90’s  Technology “Nut”  Love People  Phamily Guy 2 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 3. Networking 3 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 4. Connecting the Dots (Hi-Touch)  Before, During & After  Strategize your events  Research before  Identify who you like to meet  Working the Room  Go with someone  Get a business card  Follow up 4 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 5. 5 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 6. Why Listen? 6 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 7. Social Networking (Hi-Tech) Definition - Internet-based tools/sites for sharing and discussing information among human beings. The term most often refers to activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and "building" of shared meaning among communities, as people share their stories and experiences. 7 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 8. What’s the Result  - Everybody is a publisher / Journalist  - More “Push” vs. “pull”  - Conversations with or with out YOU  - Communication happens “real-time”  - The Rise of Personal Brands 8 8 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 9. Golden Nuggets  Be R.A.W.  5 M’s  Be Enchanting 9 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 10. Be Enchanting 10 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 11. Personal Brand Success  Fractious  Factual  Funny  Famous  First 11 11 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 12. Be Enchanting Don’t SUCK! 12 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 13. Be Compelling 13 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 14. Ask YOUR Tribe Top of Mind 14 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 15. Great Social Brands (Personal) 15 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 16. Takeaways Be R.A.W. 5 M’s Be Enchanting 16 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 17. Relationships 17 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 18. Add Value Content is Currency 18 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 19. Connecting the Dots 19 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 20. Connect the Dots 20 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 21. Work 2.0 21 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 22. Listen Louder 22 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 23. Mission 23 23 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 24. Market 24 24 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 25. Message? 25 25 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 26. Method 26 26 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 27. Metrics 27 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 28. Social Networking Rule 28 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 29. SEO Factor 29 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 30. Intro  Professional Network  Business CRM  Average User  Highly Credibility  Online Resume  Company Profile  Business Intelligence  Learn  Add Value 30 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 31. Why use Linkedin  Attract Business Clients  Keep in touch with Trusted Relationships  Accelerate Go To Market Opportunities  Generate New Leads & Fill Pipelines  Shorter Sales Cycles  Get Found, Get Deals  Create Inbound Leads Consistently  Find Tribe/ Online Communities  Maintain “Top of Mind Awareness”  Establish Cutting Edge Social Strategies 31 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 32. 5 Linkedin Benefits  FREE  Network with other Professionals  Build Visibility & Credibility  Client ______________ & Referrals  SEO Ranking 32 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 33. Connect the Dots 33 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 34. Creating a Magnetic Profile 34 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 35. Create a Magnetic Linkedin Profile  Headshot  Headline  Connections  Recommendations  Solid Summary  Applications 35 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 36. Creating a Magnetic Profile (with Apps) 36 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 37. Privacy and Settings 37 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 38. Connections  Import your contacts (Current Network)  Customize your messages  This is your trusted “Roledex” 38 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 39. Company Profile  Online company resume  Company brand  Recruiting tool  SEO 39 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 40. Kevin Bacon 2.0  Three degrees of separation  Connect via relationships  Leverage hubs & networks  Get to KLT faster 40 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 41. Advance Search  People (Prospects, Vendors, Alliances)  Title or Positions  Verticals and Horizontals  Industries  Companies  Locations 41 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 42. Groups  Join up to 50  Contribute  Ask questions  Answer questions  Network 42 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 43. Becoming the Influencer  Add VALUE  Introduce, suggest & recommend  Become your Group Administrator 43 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 44. Advanced Linkedin Strategies  “Makeover” your Profile  Use Apps & Custom Tabs  Cross-Pollinate  Aggregate Content 44 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 45. Facebook  Backyard BBQ  KLT Relationships  Want to help you  Engaged  Social CRM 45 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 46. Friends lists (Social CRM) 46 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 47. SEO Factor 47 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 48. Strategies  Develop a purpose & goal  Allot time (daily, weekly)  Update, Update, Update  Use other web tools  Get help 48 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 49. Keys  Build Relationships  Add Value  Have a Plan  Be You!  Social Net”WORK” 49 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 50. Cautions Blasts or Spam Ranting Privacy & Filtering Bad or Abusive Language 50 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 51. Twitter  A Big “Conference”  Broader reach  Build Following/Relationship s FAST! 51 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 52. Video Blogs/Networks  More Engaging  More Descriptive  “Equal” Playing Field  Organically Raises SEO  Build Your Personal Brand 52 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 53. Video Networks Build Rapport Differentiate yourself Tell your story  Build a relationship  Saves everyone time 53 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 54. Strategies  Develop a purpose & goal  Allot time (daily, weekly)  Update, Update, Update  Use other web tools  Get help 54 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 55. Realities  Takes Time/Resources  Build/Find a Community  Fit for you 55 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 56. Keys  Build Relationships  Add Value  Have a Plan  Be You!  Call to Action 56 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.
  • 57. Contact Nhat Pham npham@successwerks.com 804.708.7637 RoadWarriorShow.com Monday’s 9AM ET in/NhatPham /NhatPham Gplus.to/NhatPham @NhatPham 57 © 2010 SUCCESSWERKS. Do Not Copy or Distribute.

Notas do Editor

  1. © 2008 Holland Communication Solutions LLC
  2. © 2008 Holland Communication Solutions LLC
  3. 1. Content is Currency 2. Connect the Dots (Refer, suggest, and recommend) 3. Create meaning
  4. 1. Content is Currency 2. Connect the Dots (Refer, suggest, and recommend) 3. Create meaning
  5. A. Listen Louder B. Look for Opportunities C. “Like” your Likes
  6. © 2008 Holland Communication Solutions LLC
  7. © 2008 Holland Communication Solutions LLC
  8. © 2008 Holland Communication Solutions LLC
  9. © 2008 Holland Communication Solutions LLC
  10. 1. Content is Currency 2. Connect the Dots (Refer, suggest, and recommend) 3. Create meaning
  11. Paretto’s Principles