Gartner's "Nexus of Forces" highlights the highly disruptive trends in technology right now. This presentation, given at LawTech Futures 2013, shows how those trends are affecting user expectations and the need for enterprise technology to focus on user experience and mobile optimisation.
2. Introduction
Stuart Barr
COO, HighQ
‣ Background in technology, social, legal
‣ HighQ is a leading provider of secure
enterprise collaboration and publishing
software to the legal sector.
Photo by Stuart Barr
4. Gartner’s Nexus of Forces
Photo by Stuart Barr
‣ Social
‣ Mobile
‣ Cloud
‣ Information
5. Social
highq.com
If what you are doing in IT or KM
doesn't have social in it then stop and
start again. It’s as simple as that.“
”Pete Williams, Deloitte
6. Accelerating adoption of social tools
‣ Increase workforce productivity
‣ Collaboration with colleagues & clients
‣ Project, matter & task management
‣ Share knowledge and best practice
‣ Break-down knowledge and data silos
‣ Reduce information & inbox overload
‣ Blur lines between intranet & extranet
Image by Gregory Williams
7. Mobile
Photo by Robert Scoble
‣ Computers in our pockets
‣ We’re constantly connected
‣ We can communicate instantly
‣ The internet is at our finger tips
‣ Influences our habits & decisions
‣ Changes the way we live & work
9. Cloud computing
Photo by The Planet
‣ Reduce costs & time to market
‣ Increase flexibility & scalability
‣ Operational agility & efficiency
‣ Enables mobility & connectivity
‣ Business continuity & recovery
10. Raised expectations
highq.com
Today's highly mobile, social cloud
has set everyone's expectations
for how easy, powerful, and
simple IT can be. The genie will
never be put back into the bottle.
“
Dion Hinchcliffe
11. Combine consumer with enterprise
‣ Take best ideas from consumer tools
‣ Put them into the enterprise
‣ Add high-grade security and control
‣ Focus on user experience & innovation
‣ “The best of both worlds”
Our strategy
highq.com
12. Responsive web design
highq.com
‣ Web site that adapts to device
‣ Provides an optimal experience
on desktop, tablet and mobile
‣ Can reduce need for native apps
‣ Builds on “mobile first” strategy