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CMMI for Services Whatisit?
Services Yourorganization depends  on Services It’s all about continuously delivering and increasing performance (costs and quality)
CMMI for Services A process approach for delivering services Doing the best way and continuously improving it Through all the organization not depending so much on specific people Correctly managing and exceeding the customer expectations
Complementing CMMI for Development and Services ,[object Object]
SLA’s
Service Management
Incident and Problem Management

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