1. FISRZ BTG Themadagen 2011Wilbert de Krom19 mei 2011

2. Questions to beanswered The Expense Generating world of ICT Services? How can your organization cope with these challenges? What solution criteria should apply? ‘Strome’, what is it about?

3. Professional Expense ManagementThe Eco-system, a holistic view “Demand side” “Supply side” Administrative Organization YOUR REVENU GENERATION ORGANIZATION Systems & Architecture THEIR EXPENSE GENERATING SERVICES Social Organization YOUR HARD WORKING EMPLOYEES Technical Infrastructure THEIR FANCY COSTLY DEVICES & APPLICATIONS

4. Market perspectivea brief see through

5. Profile of new communication user Sharing of information 10.000 mobile telephony hours (voice, games & data) Communities: Hyves Facebook YouTube Twitter 5.000 hours of Video Games Blogs 100s of apps downloaded 250.000 messages sent, The Future “Emailionair” Over 3.500 hours online

6. Massive increase in End-user communication devices

7. Manypartiesjoin the race: Acer, Asus, Cisco, Dell, LG, Lenovo, MSI, NEC, Panasonic, Samsung, Sharp, Sony, Toshiba, Viewsonic, Vizio, … Bandwidth crushers…tablets (2011)

8. Video conferencing & StreamingSmaller, Integrated & Anywhere The change From: To: Low Definition  High Definition! 1 to 1  Many to Many! Anywhere & “ANYBODY” Office Home

9. Abundance in apps and functionality The change: From private Apps to business Apps

10. The “Consumerization” Effect The trend that communication devices and behavior, already adopted in the consumer market, make entrance in the business domain From Inside out  To Outside in! Bring your own device! How to keep control? The change: From prescription to personally defined!

11. Convergence of domains convergence

12. Many different cost models Flatfee models Different tariffs for voice, data and video Country dependent roaming fees National Roaming Different data bundles Varity of Service levels Corporate bundles OT 2010 PT 2011 Prepaid packages Etc.

13. Many service providers Illustrative

14. Smartphones € % of users MB consumption

15. Unmanaged Expenses The Real operator’s profit margin Typical contract tolerance Expenses Contract drift period Contract renewal typically every 2-3 years In general an Event driven activity The challenge visualized Time

16. Solution criteria Retain/maintain insight and controllability Move from expense & asset reporting to information management and synthesis Move from event driven contract renewal to the process of portfolio, contract, financial and tender management

17. Stromeas a service Stromeas your integration platform for all expenses of your ICT assets and services No upfront costs, pay per asset Solution characteristics

18. Your business Your vendors Both sides of the story

19. Software Licenses Fixedlines Copiers Mobile Desktops Smartphones Cloud services Your business Your vendors User devices Infrastructure Leasedlines Tablets Laptops Multifunctionals PABX Asset spectrum

20. Your business Your vendors Strome Expense Control Strome Process Outsourcing Service Delivery Management Report Manager & Dashboard Invoice Manager Financial Management Asset Manager Contract Management Implementation & Connectivity Portfolio Management Support & Monitoring Tender Management Service offering

22. Customized Information

23. Personalized reports

24. Internal cost allocation

25. Authorization & security

27. User defined dashboard

28. For management, controller and end-user

29. Regular dashboard updates

31. Integrated with contract and invoice information

32. Profile setting (location, responsibility and rights)

33. Complementary to your ITIL CMDB

35. Insight in financial obligations (invoice validation)

36. Provides 1:1 relation between contracts and assets

37. Configuration of invoice validation rules

39. Activity description summary

40. Governance Process Synthesis Portfolio & Tolerances Product Service Catalog Contract Price Portfolio Management Requirements analysis Asset Analysison the business case Market analysis Your business Your vendors Financial Management Tender Management Contract Management Service Delivery Management Strome Web Portal StromeExpense Control

41. Your business Your vendors Connectedby Strome

42. Do you want toknow more aboutStrome? Contact: