Skills building training - day 5 thinking outside the box

Bu proje Avrupa Birliği ve Türkiye
Cumhuriyeti tarafından finanse edilmektedir

IMPROVED STRATEGIC MANAGEMENT
CAPACITY PROJECT
Change Management – Session 5
Jocelyne Rasé
October 2013

Cumhuriyeti tarafından finanse
edilmektedir

Day Five

Inciting creativity and innovation
•
•
•
•
•

How open are you to new ideas / different concepts / diverse points of view?
Being in the box – What does it mean?
Stepping out of the box to be creative
Thinking outside the box
Divergent vs. convergent thinking – the Intermediate Impossible

Assignment for working teams

edilmektedir

How open are you to new ideas?

edilmektedir

How do you feel?

edilmektedir

Being in the box

edilmektedir

edilmektedir

Inaction
Anger

Pessimism

Negativity

Powerlessness

Isolation

It won’t work

I should

Boredom

Dual Thinking
Helplessness

either/or black or white

Fear

I can’t..
Resistance

Resentment

Apprehension

I really, really
want to…

Depression

Envy
Jealousy
Disbelief
Confusion
Judgment
Criticism

Lack of vision

edilmektedir

Dual Thinking
either/or – good/bad – black/white

edilmektedir

WIN and WIN

Stepping out of the box

edilmektedir

11/15/2013

10

edilmektedir

It’s up to you…

IN THE BOX
I have to «get along with» … or else…
•
•
•
•

There will be conflict,
I will be reprimanded,
There will be negative consequences,
I will be fired, I will have a bad reputation, etc = NEGATIVE

OUT OF THE BOX
I choose to «get along with… » because…
•
•
•

We will collaborate better to finish the project on time
I might learn something from him
The atmosphere will more positive, etc = POSITIVE

11

edilmektedir

Attitude is everything

edilmektedir

What is your basic attitude?

Situation

Pessimist

Optimist

Principle

"It is temporary."

"It will last for a long
time; Spring is here
to stay.”

Permanence

“I am such a failure, I
never win anything”

“Today was not my day...
I will do better tomorrow"

Pervasiveness

"I caused it;
it’s my fault”

“Circumstances
caused it.”

Personalisation

Good event
Ex: It is sunny

Bad event
Ex: I lost the
tennis game

Negative outcome
Ex: I did not get the
promotion
15 November 2013

13

13

edilmektedir

I take the
Power to Act

It will work

I am not perfect
but
I will learn from
my mistake

I can

I think of
the
Impossible

I will
What if…
It might be
possible,
at least in part

I am doing it

I choose to

I am not going
to be stopped

Why not?

I start now

I trust that I
can do it

It is time to start
Here
& Now

I do some today,
one day at a time

I am
In Control

edilmektedir

11/15/2013

IAEA

15

edilmektedir

Think differently

• Find 15 original uses for a paper cup

edilmektedir

Connect the 9 Dots

Using 4, 3, 2, 1 , 0 straight lines
without lifting the pencil
page 18

edilmektedir

11/15/201

IAEA

NINE DOTS
19

edilmektedir

Is it half full or half empty?

edilmektedir

Lead by Desperation or by Inspiration

edilmektedir

Left Side
Management of tasks

Reason
Practicality
Logic
Analysis
Structure
Organisation

Critical
&
Convergent
Thinking

Right Side
Management of
relationships
Openness
Intuition
Emotions
Beliefs
Flexibility

Creative
&
Divergent
Thinking

edilmektedir

Courage
to challenge
& to go against the flow
11/15/2013

IAEA

23

How open are we to new ideas?

edilmektedir

ADAPT

Influence – Problem Solving

INTEGRATE

How can WE build this into tour daily practice?
How can WE work together?
What do I need to do differently?
How can we be better aligned?
I hear your point of view.
Let’s agree to disagree

RECOGNISE
& MINIMIZE

I see your point, but I don’t have time for this,
We will deal with it when we have time later

RECOGNISE
& EVALUATE
NEGATIVELY

Yeah, that’s what you say, so what?

IGNORE

That’s not important, I don’t see it

24

Resistance - Resentment

RECOGNISE
& ACCEPT

edilmektedir

Divergent vs.Convergent thinking
NEED

CREATIVITY:
generating a maximum of
ideas – widening things out,
opening the realm of
possibilities
INTERMEDIATE

IMPOSSIBLE

INNOVATION:
Use the sum of all
propositions to make it
work - focusing on solutions

11/15/2013

25

SOLUTION

edilmektedir

The Impossible Intermediate
- Kenneth Karloff - Nigel May Barlow

What is impossible today
but if you could do it,
would make significant change
to your life or your work?
“Let’s forget about the rules and being logical for a moment”.

edilmektedir

Pike Place Fish Market - Seattle
Teatro capicitacion Filosofia Fish - UTube

15 November 2013

27

edilmektedir

Exercise: How much is it exactly?

1. It’s too far to go there just for one day

How many km?

2. I’ll be there in a few minutes

How many minutes?

3. Charles is old enough to be a Country Manage

How old is he?

4. I want to make enough money to live comfortably

How many €?

5. It’s a lot of money to lose gambling at the casino

How much in €

6. This box is too heavy to carry by yourself

How many kg?

1. He drinks too much

How many drinks/week?

2. You’ll need a little time to get accustomed to the department

How much time?

3. We need some time to implement the SMD project

How much time?

15/11/2013

28

Setting S.M.A.R.T. Objectives

edilmektedir

Specific

Vision

Measurable
Agreed upon - Achievable - Action-Oriented
Realistic

Today

Time Bound
15/11/2013

29

edilmektedir

Exercise

• Identify a significant change you would like to make
• Describe state – A –
• Describe the problem you have
• Identify the situation where you will end if no corrective action is taken
(worst scenario)
• Describe the desired state – B – what you want to achieve
• Brainstorm the positive and negative forces
• Review and clarify each force or factor
– What is behind each factor?
– What is necessary to support the change?

edilmektedir

Blocking factors – restraining forces
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Lack of vision
Lack of purpose
Lack of understanding
Lack of motivation
Lack of courage
Lack of encouragement
Lack of incentives
Circumstances
Political climate
Tradition
The old tapes in your head
Specific negative people “It can’t be done”
Other priorities (family, sickness, emergencies, etc)
Misconceptions - beliefs
Prejudice
Preconceived ideas
Fear, learned helplessness
Etc….

edilmektedir

5 topics identified

1. How to get engagement and support from the under secretary of
your institution? What actions would take? How would you do it?
2. How to make more coherent the various SM documents. Which
ones? and how?
3. Choose 3 strategic areas relevant to your institutions and define the
main priorities and the KPIs – Key Performance Indicators - for each
of them
4. What measures would you take to improve the SM capacity in your
institution
5. How would you ensure that there are more incentives to comply with
the SM measures?

edilmektedir

Can you start telling the story of what you would like to see?

Vision

33

edilmektedir

Force Field Analysis - Lewin's Model

Restraining forces:
• Loss of status
• Skills deficit
• Complacency
• Established work methods
• Tradition
• Culture

counter driving forces to oppose change

Driving forces:
• Incentives
• New people
• Strategic Management
Development – SDUs
• Managerial pressure
• International pressure

cause a shift in the equilibrium towards change

edilmektedir

Your issue:

edilmektedir

Solution focus – one step at a time…

4

5

6

7

8

9

FUTURE
PERFECT

NOW
What is
already
going well
that gives us
a 4?

10

What can
you do to
reach that
next step?

What does it
look like
concretely?

You can’t eat an elephant in one
day…

36

edilmektedir

Goal Setting:
eliminate or reduce the
blocking factors?

Vision

edilmektedir

Goal Setting
What are you going to do to
increase or mobilise the
enabling factors?

Vision

edilmektedir

39

edilmektedir

15 November 2013

Change management

40

edilmektedir

Assignment

• Start working on the elevator pitch - keep on working on the
story you want to tell in your ministry – 5 min individual
presentation – to be done in Mod II
• Keep in touch with work group to fine tune your action plan to
remove blocking factors & increase enabling factors – be ready
to present it to the group when you come back for Mod II
• Visit e-platform – to communicate and exchange until Mod II
• Keep your journal

The S.T.E.P. model

edilmektedir

Efforts

STOP

THINK

S.T.E.P.

EVALUATE

Results

PROCEED
DIFFERENTLY

42

edilmektedir

Keeping a Journal

Journaling is an exercise of affirmation of your strengths: learn to articulate and
document your accomplishments on a regular weekly basis; especially proactive activities
which tend to be less visible than reactive ones. What did you do right?


SELF AFFIRMATION
Record 5 good things you accomplished this week when you had real impact
– not what you did but HOW you did it.

On the other hand, journaling is also an exercise of humility, paying attention to what can
be done better, in a smarter way, which lessons can be learned for ongoing improvement of
your performance.


HUMILITY
Record 5 points that need improvement - 5 lessons learned
How would you handle a similar situation in the future…
What would you do differently?
15/11/2013

43

edilmektedir

Conclusion - Closure

Feedback about the programme – evaluation form
 What should we keep?
 What could be improved?
 What should we stop?

edilmektedir

Work in progress…

11/15/2013

45

Skills building training - day 5 thinking outside the box

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (18)

Similar to Skills building training - day 5 thinking outside the box

Similar to Skills building training - day 5 thinking outside the box (20)

Recently uploaded

Recently uploaded (20)

Skills building training - day 5 thinking outside the box