User-Generated Content and Social Discovery in the Academic Library Catalogue: Findings From User Research

User-Generated Content and Social Discovery in the Academic Library Catalogue: Findings From User Research Martha Whitehead, Queen’s University Library Steve Toub, BiblioCommons Access 2008, Hamilton, October 2, 2008

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Problem ,[object Object],[object Object],[object Object]

Observation: Learning and Research are Social ,[object Object],[object Object]

User-Generated Content ,[object Object],[object Object],[object Object],[object Object]

Existing Implementations: UGC in the narrow sense

Existing Implementations: UGC in the broader sense

Existing Implementations: UGC in broader sense

What have scholars told us about research? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Discover, gather, create, share ,[object Object],[object Object],[object Object],[object Object]

Aspects of “typical” research process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Social? ,[object Object],[object Object],[object Object]

“ Social discovery,” not “social networking” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The main point ,[object Object]

March 2008: Research on the research process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

March 2008: Key findings on the research process (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

March 2008: key findings on the research process (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

March 2008: key findings on the research process (3) ,[object Object],[object Object],[object Object],[object Object]

March 2008: key findings on the research process (4) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

June 2008 one-on-ones devoted to UGC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Solicited feedback using a variety of different media ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

This round focused more on narrow UGC than broad ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Tagging? ,[object Object],[object Object],[object Object]

Tagging! ,[object Object],[object Object],[object Object],[object Object],[object Object]

The most important data elements (course context) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mechanics of data entry process for UGC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Reaction to the course hub mockup ,[object Object],[object Object],[object Object]

Likeliest opportunities to contribute ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Possible motivations to contribute ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The #1 motivation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

It seems pretty easy to “buy” student participation ,[object Object],[object Object],[object Object],[object Object],[object Object]

Primary barriers to contributing ,[object Object],[object Object],[object Object],[object Object]

Strategies for ensuring quality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Vision for BiblioCommons’ academic product ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Our research and development with Queen’s ,[object Object],[object Object],[object Object]

Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

User-Generated Content and Social Discovery in the Academic Library Catalogue: Findings From User Research

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