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       Airline	
  Passenger	
  Etiquette:	
  
       	
  
       As	
  security	
  lines	
  get	
  longer,	
  airlines	
  cut	
  back	
  on	
  flights	
  and	
  impose	
  charges	
  on	
  checked	
  baggage,	
  
       people	
  carry	
  on	
  more	
  baggage	
  on	
  their	
  flights.	
  Now	
  more	
  than	
  ever,	
  it’s	
  more	
  important	
  that	
  
       we	
  remind	
  ourselves	
  that	
  we	
  are	
  only	
  one	
  person	
  on	
  a	
  flight	
  of	
  many.	
  It	
  would	
  help	
  all	
  of	
  us	
  to	
  
       cope	
  better	
  if	
  we	
  acted	
  with	
  courtesy	
  and	
  respect	
  toward	
  our	
  fellow	
  passengers	
  and	
  the	
  crew.	
  
       Take	
  the	
  quiz	
  below	
  to	
  rate	
  your	
  Airline	
  Etiquette:	
  
       	
  
              1. When	
  I	
  am	
  getting	
  ready	
  to	
  go	
  to	
  the	
  airport,	
  I	
  dress	
  to	
  expedite	
  the	
  security	
  process.	
  
                  Yes/No	
  

             2. While	
  boarding	
  and	
  seated	
  before	
  takeoff,	
  I	
  speak	
  softly	
  on	
  my	
  phone.	
  Yes/No	
  

             3. When	
  I	
  am	
  asked	
  to,	
  I	
  turn	
  off	
  electronic	
  devices,	
  including	
  cell	
  phones.	
  Yes/No	
  

             4. I	
  clean	
  my	
  food	
  tray	
  before	
  folding	
  it	
  up.	
  Yes/No	
  

             5. As	
  I	
  walk	
  down	
  the	
  aisle,	
  I	
  am	
  careful	
  with	
  my	
  carry-­‐on	
  baggage,	
  to	
  make	
  sure	
  it	
  does	
  
                not	
  strike	
  anyone,.	
  Yes/No	
  

             6. If	
  my	
  bag	
  does	
  not	
  immediately	
  fit	
  in	
  the	
  overhead	
  compartment,	
  I	
  step	
  into	
  my	
  row	
  and	
  
                consider	
  another	
  solution	
  to	
  not	
  hold	
  up	
  the	
  line.	
  Yes/No	
  

             7. When	
  I	
  get	
  up	
  from	
  or	
  return	
  to	
  my	
  seat,	
  I	
  refrain	
  from	
  grabbing	
  the	
  seat	
  in	
  front	
  of	
  me.	
  
                Yes/No	
  

             8. If	
  I	
  am	
  too	
  large	
  to	
  fit	
  in	
  one	
  seat,	
  I	
  purchase	
  two	
  seats.	
  Yes/No	
  

             9. 	
  If	
  you	
  smoke,	
  please	
  recognize	
  that	
  the	
  smoke	
  residue	
  stays	
  on	
  you	
  and	
  you	
  bring	
  that	
  
                on	
  the	
  plane	
  with	
  you.	
  I	
  use	
  a	
  wet	
  wipe	
  or	
  wet	
  paper	
  towel	
  to	
  wipe	
  off	
  my	
  hair	
  
                and	
  clothes	
  to	
  remove	
  smoke	
  residue.	
  Yes/No	
  

             10. I	
  make	
  sure	
  my	
  neighbors	
  cannot	
  hear	
  my	
  head	
  phone	
  volume.	
  Yes/No	
  

             11. I	
  refrain	
  from	
  putting	
  my	
  feet	
  on	
  the	
  seat	
  back	
  in	
  front	
  of	
  me	
  or	
  on	
  the	
  wall	
  of	
  the	
  
                 bulkhead.	
  	
  Yes/No	
  

             12. When	
  I	
  recline	
  my	
  seat	
  all	
  the	
  way	
  back,	
  I	
  let	
  the	
  person	
  behind	
  me	
  know	
  before	
  I	
  push	
  
                 it	
  all	
  the	
  way	
  back.	
  Yes/No	
  
                 	
  
                                                                         HospitalityLawyer.com	
  
                                                  2450	
  Louisiana,	
  Ste	
  400-­‐416,	
  Houston,	
  TX,	
  77006	
  
                                      P:	
  (713)	
  963-­‐8800	
  |	
  Email:	
  stephenbarth@hospitalitylawyer.com	
  
                                                           HospitalityLawyer.com	
  |	
  Privacy	
  Policy	
  
                                                                                       	
  
                                                                                                                                                                      2	
  


                                                                                                             	
  

              13. 	
  Generally,	
  it	
  is	
  not	
  appropriate	
  to	
  climb	
  over	
  people	
  to	
  get	
  to	
  the	
  aisle.	
  When	
  I	
  am	
  
                  sitting	
  in	
  the	
  aisle	
  seat	
  and	
  decide	
  to	
  sleep,	
  I	
  make	
  sure	
  to	
  let	
  the	
  people	
  in	
  the	
  middle	
  
                  and	
  window	
  seats	
  know	
  that	
  it	
  is	
  okay	
  to	
  wake	
  me	
  up	
  or	
  climb	
  over	
  me	
  (if	
  that	
  is	
  my	
  
                  preference)	
  if	
  they	
  need	
  to	
  get	
  out.	
  Yes/No	
  

              14. As	
  many	
  people	
  have	
  allergies	
  and	
  as	
  a	
  common	
  courtesy	
  to	
  all,	
  	
  

                          1. I	
  wear	
  a	
  limited	
  amount	
  of	
  fragrance.	
  	
  Yes/No	
  

                          2. If	
  I	
  am	
  a	
  smoker,	
  I	
  use	
  a	
  wet	
  wipe	
  or	
  wet	
  paper	
  towel	
  to	
  wipe	
  off	
  my	
  hair	
  
                             and	
  clothes	
  to	
  remove	
  smoke	
  residue.	
  Yes/No	
  

                          3. I	
  am	
  careful	
  with	
  food	
  I	
  bring	
  on	
  board,	
  especially	
  nuts	
  or	
  other	
  common	
  
                             allergens.	
  Yes/No	
  

       	
  
                          4. When	
  I	
  travel	
  with	
  a	
  pet,	
  I	
  make	
  sure	
  he/she	
  stays	
  in	
  the	
  carry-­‐on	
  at	
  all	
  times.	
  
                             Yes/No	
  

              15. If	
  I	
  snore,	
  I	
  bring	
  the	
  remedy	
  with	
  me	
  (if	
  possible).	
  Yes/No	
  

              16. When	
  babies	
  fly,	
  they	
  may	
  cry.	
  Typically,	
  it	
  is	
  because	
  the	
  pressure	
  in	
  their	
  ears	
  becomes	
  
                  uncomfortable.	
  Adults	
  know	
  how	
  to	
  equalize	
  the	
  pressure…swallowing,	
  holding	
  the	
  
                  nose	
  closed	
  and	
  pushing	
  air	
  out;	
  but	
  babies	
  do	
  not	
  know	
  that.	
  I	
  am	
  an	
  understanding	
  
                  passenger	
  and	
  refrain	
  from	
  glaring	
  or	
  making	
  sarcastic	
  comments	
  or	
  facial	
  expressions?	
  
                  Yes/No	
  

              17. I	
  refrain	
  from	
  drinking	
  excessively	
  before	
  my	
  flight.	
  Yes/No	
  

              18. I	
  refrain	
  from	
  drinking	
  excessively	
  on	
  my	
  flight.	
  	
  Yes/No	
  

              19. I	
  wait	
  for	
  the	
  signal	
  from	
  the	
  flight	
  attendant	
  (usually	
  the	
  fasten	
  seat	
  belt	
  sign	
  is	
  turned	
  
                  off)	
  before	
  getting	
  up	
  from	
  my	
  seat	
  after	
  the	
  plane	
  lands.	
  Yes/No	
  

              20. I	
  am	
  careful	
  when	
  opening	
  the	
  overhead	
  compartments	
  and	
  removing	
  my	
  luggage.	
  
                  Yes/No	
  

              21. I	
  wait	
  for	
  the	
  rows	
  ahead	
  of	
  me	
  to	
  clear	
  before	
  moving	
  my	
  way	
  toward	
  the	
  exit?	
  Yes/No	
  
                  	
  

                                                                         HospitalityLawyer.com	
  
                                                  2450	
  Louisiana,	
  Ste	
  400-­‐416,	
  Houston,	
  TX,	
  77006	
  
                                      P:	
  (713)	
  963-­‐8800	
  |	
  Email:	
  stephenbarth@hospitalitylawyer.com	
  
                                                           HospitalityLawyer.com	
  |	
  Privacy	
  Policy	
  
                                                                                       	
  
                                                                                                                                                                     3	
  


                                                                                                 	
  
             	
  
             22. When	
  boarding,	
  I	
  wait	
  until	
  my	
  group	
  is	
  called	
  rather	
  than	
  standing	
  in	
  the	
  middle	
  of	
  the	
  
                  process	
  and	
  blocking	
  those	
  trying	
  to	
  get	
  on	
  Yes/No	
  

             23. 	
  If	
  I	
  have	
  two	
  items,	
  I	
  put	
  1	
  under	
  the	
  seat	
  unless	
  there	
  is	
  plenty	
  of	
  bin	
  space	
  Yes/No	
  

             24. 	
  If	
  I’m	
  traveling	
  with	
  someone	
  and	
  need	
  to	
  change	
  seats,	
  I	
  sit	
  in	
  my	
  assigned	
  seat	
  first	
  
                 then	
  ask	
  the	
  person	
  in	
  the	
  seat	
  I	
  want	
  to	
  switch	
  to	
  for	
  permission.	
  Yes/No	
  

       	
  
       Rate	
  yourself!	
  
       How	
  Many	
  times	
  did	
  you	
  say	
  YES?	
  
       	
  
       1-­‐6:	
  Take	
  an	
  etiquette	
  class!	
  Remember	
  that	
  when	
  you	
  are	
  traveling,	
  so	
  is	
  everyone	
  around	
  
       you.	
  Be	
  courteous	
  of	
  their	
  time	
  and	
  space,	
  whether	
  it’s	
  at	
  the	
  security	
  line	
  or	
  getting	
  off	
  of	
  the	
  
       plane.	
  	
  
       	
  
       7-­‐14:	
  You’ve	
  got	
  an	
  okay	
  idea	
  of	
  airline	
  and	
  travel	
  etiquette,	
  but	
  there	
  are	
  still	
  a	
  couple	
  of	
  
       things	
  you	
  could	
  work	
  on!	
  	
  Take	
  an	
  etiquette	
  refresher	
  course!	
  
       	
  
       15-­‐21:	
  You’ve	
  got	
  a	
  good	
  idea	
  of	
  airline	
  and	
  travel	
  etiquette,	
  but	
  there	
  are	
  still	
  a	
  couple	
  of	
  
       things	
  you	
  could	
  work	
  on!	
  Buy	
  an	
  etiquette	
  book	
  to	
  scan	
  through!	
  
       	
  
       22-­‐28:	
  You	
  have	
  the	
  right	
  idea!	
  The	
  people	
  you	
  travel	
  with	
  are	
  lucky	
  that	
  you	
  have	
  such	
  a	
  good	
  
       understanding	
  of	
  airline	
  and	
  travel	
  etiquette.	
  Sounds	
  like	
  you	
  listened	
  in	
  your	
  etiquette	
  class.	
  
       	
  
       	
  
       	
  
       	
  
       	
  
       	
  
       About	
  HospitalityLawyer.com:	
  	
  
       HospitalityLawyer.com	
  is	
  the	
  leading	
  global	
  network	
  of	
  people,	
  products	
  and	
  services	
  that	
  deliver	
  legal,	
  
       safety	
  and	
  security	
  solutions	
  to	
  the	
  hospitality	
  industry.	
  	
  
       	
  
       HospitalityLawyer.com,	
  in	
  coordination	
  with	
  the	
  Greater	
  Houston	
  Convention	
  &	
  Visitors	
  Bureau,	
  is	
  
       hosting	
  the	
  Global	
  Congress	
  on	
  Travel	
  to	
  facilitate	
  the	
  delivery	
  of	
  safe,	
  secure	
  and	
  uninterrupted	
  travel	
  
       via	
  an	
  all-­‐encompassing	
  public-­‐private	
  dialogue	
  dedicated	
  to	
  the	
  sharing	
  of	
  best	
  practices	
  for	
  issues	
  
       faced	
  by	
  the	
  global	
  travel,	
  tourism,	
  and	
  hospitality	
  industries.	
  To	
  learn	
  more	
  about	
  the	
  Global	
  Congress	
  
       click	
  here..	
  
       	
  
       	
  
                                                                         HospitalityLawyer.com	
  
                                                  2450	
  Louisiana,	
  Ste	
  400-­‐416,	
  Houston,	
  TX,	
  77006	
  
                                      P:	
  (713)	
  963-­‐8800	
  |	
  Email:	
  stephenbarth@hospitalitylawyer.com	
  
                                                           HospitalityLawyer.com	
  |	
  Privacy	
  Policy	
  
                                                                                       	
  

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  • 1.   1       Airline  Passenger  Etiquette:     As  security  lines  get  longer,  airlines  cut  back  on  flights  and  impose  charges  on  checked  baggage,   people  carry  on  more  baggage  on  their  flights.  Now  more  than  ever,  it’s  more  important  that   we  remind  ourselves  that  we  are  only  one  person  on  a  flight  of  many.  It  would  help  all  of  us  to   cope  better  if  we  acted  with  courtesy  and  respect  toward  our  fellow  passengers  and  the  crew.   Take  the  quiz  below  to  rate  your  Airline  Etiquette:     1. When  I  am  getting  ready  to  go  to  the  airport,  I  dress  to  expedite  the  security  process.   Yes/No   2. While  boarding  and  seated  before  takeoff,  I  speak  softly  on  my  phone.  Yes/No   3. When  I  am  asked  to,  I  turn  off  electronic  devices,  including  cell  phones.  Yes/No   4. I  clean  my  food  tray  before  folding  it  up.  Yes/No   5. As  I  walk  down  the  aisle,  I  am  careful  with  my  carry-­‐on  baggage,  to  make  sure  it  does   not  strike  anyone,.  Yes/No   6. If  my  bag  does  not  immediately  fit  in  the  overhead  compartment,  I  step  into  my  row  and   consider  another  solution  to  not  hold  up  the  line.  Yes/No   7. When  I  get  up  from  or  return  to  my  seat,  I  refrain  from  grabbing  the  seat  in  front  of  me.   Yes/No   8. If  I  am  too  large  to  fit  in  one  seat,  I  purchase  two  seats.  Yes/No   9.  If  you  smoke,  please  recognize  that  the  smoke  residue  stays  on  you  and  you  bring  that   on  the  plane  with  you.  I  use  a  wet  wipe  or  wet  paper  towel  to  wipe  off  my  hair   and  clothes  to  remove  smoke  residue.  Yes/No   10. I  make  sure  my  neighbors  cannot  hear  my  head  phone  volume.  Yes/No   11. I  refrain  from  putting  my  feet  on  the  seat  back  in  front  of  me  or  on  the  wall  of  the   bulkhead.    Yes/No   12. When  I  recline  my  seat  all  the  way  back,  I  let  the  person  behind  me  know  before  I  push   it  all  the  way  back.  Yes/No     HospitalityLawyer.com   2450  Louisiana,  Ste  400-­‐416,  Houston,  TX,  77006   P:  (713)  963-­‐8800  |  Email:  stephenbarth@hospitalitylawyer.com   HospitalityLawyer.com  |  Privacy  Policy    
  • 2.   2     13.  Generally,  it  is  not  appropriate  to  climb  over  people  to  get  to  the  aisle.  When  I  am   sitting  in  the  aisle  seat  and  decide  to  sleep,  I  make  sure  to  let  the  people  in  the  middle   and  window  seats  know  that  it  is  okay  to  wake  me  up  or  climb  over  me  (if  that  is  my   preference)  if  they  need  to  get  out.  Yes/No   14. As  many  people  have  allergies  and  as  a  common  courtesy  to  all,     1. I  wear  a  limited  amount  of  fragrance.    Yes/No   2. If  I  am  a  smoker,  I  use  a  wet  wipe  or  wet  paper  towel  to  wipe  off  my  hair   and  clothes  to  remove  smoke  residue.  Yes/No   3. I  am  careful  with  food  I  bring  on  board,  especially  nuts  or  other  common   allergens.  Yes/No     4. When  I  travel  with  a  pet,  I  make  sure  he/she  stays  in  the  carry-­‐on  at  all  times.   Yes/No   15. If  I  snore,  I  bring  the  remedy  with  me  (if  possible).  Yes/No   16. When  babies  fly,  they  may  cry.  Typically,  it  is  because  the  pressure  in  their  ears  becomes   uncomfortable.  Adults  know  how  to  equalize  the  pressure…swallowing,  holding  the   nose  closed  and  pushing  air  out;  but  babies  do  not  know  that.  I  am  an  understanding   passenger  and  refrain  from  glaring  or  making  sarcastic  comments  or  facial  expressions?   Yes/No   17. I  refrain  from  drinking  excessively  before  my  flight.  Yes/No   18. I  refrain  from  drinking  excessively  on  my  flight.    Yes/No   19. I  wait  for  the  signal  from  the  flight  attendant  (usually  the  fasten  seat  belt  sign  is  turned   off)  before  getting  up  from  my  seat  after  the  plane  lands.  Yes/No   20. I  am  careful  when  opening  the  overhead  compartments  and  removing  my  luggage.   Yes/No   21. I  wait  for  the  rows  ahead  of  me  to  clear  before  moving  my  way  toward  the  exit?  Yes/No     HospitalityLawyer.com   2450  Louisiana,  Ste  400-­‐416,  Houston,  TX,  77006   P:  (713)  963-­‐8800  |  Email:  stephenbarth@hospitalitylawyer.com   HospitalityLawyer.com  |  Privacy  Policy    
  • 3.   3       22. When  boarding,  I  wait  until  my  group  is  called  rather  than  standing  in  the  middle  of  the   process  and  blocking  those  trying  to  get  on  Yes/No   23.  If  I  have  two  items,  I  put  1  under  the  seat  unless  there  is  plenty  of  bin  space  Yes/No   24.  If  I’m  traveling  with  someone  and  need  to  change  seats,  I  sit  in  my  assigned  seat  first   then  ask  the  person  in  the  seat  I  want  to  switch  to  for  permission.  Yes/No     Rate  yourself!   How  Many  times  did  you  say  YES?     1-­‐6:  Take  an  etiquette  class!  Remember  that  when  you  are  traveling,  so  is  everyone  around   you.  Be  courteous  of  their  time  and  space,  whether  it’s  at  the  security  line  or  getting  off  of  the   plane.       7-­‐14:  You’ve  got  an  okay  idea  of  airline  and  travel  etiquette,  but  there  are  still  a  couple  of   things  you  could  work  on!    Take  an  etiquette  refresher  course!     15-­‐21:  You’ve  got  a  good  idea  of  airline  and  travel  etiquette,  but  there  are  still  a  couple  of   things  you  could  work  on!  Buy  an  etiquette  book  to  scan  through!     22-­‐28:  You  have  the  right  idea!  The  people  you  travel  with  are  lucky  that  you  have  such  a  good   understanding  of  airline  and  travel  etiquette.  Sounds  like  you  listened  in  your  etiquette  class.               About  HospitalityLawyer.com:     HospitalityLawyer.com  is  the  leading  global  network  of  people,  products  and  services  that  deliver  legal,   safety  and  security  solutions  to  the  hospitality  industry.       HospitalityLawyer.com,  in  coordination  with  the  Greater  Houston  Convention  &  Visitors  Bureau,  is   hosting  the  Global  Congress  on  Travel  to  facilitate  the  delivery  of  safe,  secure  and  uninterrupted  travel   via  an  all-­‐encompassing  public-­‐private  dialogue  dedicated  to  the  sharing  of  best  practices  for  issues   faced  by  the  global  travel,  tourism,  and  hospitality  industries.  To  learn  more  about  the  Global  Congress   click  here..       HospitalityLawyer.com   2450  Louisiana,  Ste  400-­‐416,  Houston,  TX,  77006   P:  (713)  963-­‐8800  |  Email:  stephenbarth@hospitalitylawyer.com   HospitalityLawyer.com  |  Privacy  Policy